Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Hampton, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hampton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Clay (@MarkClay01_) reported@Eamon_ @santanderuk @santanderukhelp Good luck happened to me santander no help at all , even went in branch had bailiffs sending letters account opened in London, im Leeds wouldn't listen good luck to u , affected credit rating was a nightmare
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SoftwareLife (@Mindfulness2050) reported@santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎
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Oasis (@Oasisrvti) reported@santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”
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Tyler (@Empty_With_You) reported@santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.
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Mark (@MarkETank) reported@JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.
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cookaburra (@weyheylad) reported@santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher
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audreygallagher (@audreygallagher) reported@santanderuk @TSB His card doesn't work as I stated he's waiting for a new card, his memory is poor & he entered the pin incorrectly locking him out. A branch is his only access to cash without a card.
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Matt (@Matt540547911) reported@santanderuk @TSB Sort your app out! Not working this morning!
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Martin Hughes (@MartinH01846340) reported@santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank
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Mellissa Timms 🖤 (@mel5kijones) reported@santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop