Santander

Is Santander down in Hillingdon, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hillingdon, Greater London, England 04/24/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent Santander outage reports came from the following cities: Harrow, Surbiton, London and Cricklewood.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomSurbiton Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCricklewood Transfer

Community Discussion

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Santander Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • TreborRolyat Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported

    Absolutely shocking ‘customer service’ from @santanderuk The branch can’t help and have advised me to call. I don’t have enough hours in the day to hold on again. Meanwhile @AskNationwide continue to be helpful.

  • ChrisNaylor1 Chris Naylor 🇬🇧🇺🇦 (@ChrisNaylor1) reported

    Absolute shocking service from @santanderuk been on hold just under 60 minutes!!

  • FPL_TheMak Scott (@FPL_TheMak) reported

    @santanderuk @santanderukhelp what a shockingly incompetently designed system that is. Block peoples cards over several days while travelling abroad and solely relying on that card. Been a Select customer for years. Soon as I’m home I’m cancelling all accounts with your bank.

  • Janey94803852 Janeythegeek (@Janey94803852) reported

    @santanderukhelp @santanderuk please help as my working hours mean I can't get into a branch. I want to upgrade from a basic account to the 123 current account. Will my DD remain in place? Does it involve a lot of hassle and stress?

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you are thieves… your mortgage loan with a margin of more than 3% is just stealing money. You are a bunch of piece of ****. You stole money from the State to save your *** 15 yrs ago and now you steal money from people. You are disgusting.

  • mikeliddle 🇺🇦🇪🇺Mike Liddle🇪🇺🇺🇦 (@mikeliddle) reported

    @santanderuk Hi, have tried applying for something on 3 separate devices and your website crashes. Can’t be all my devices aren’t working, but your online chat team weren’t able to help.

  • Itz_sadskid02 Steve Heath (@Itz_sadskid02) reported

    @nadnosliw @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...

  • astule313 Asta (@astule313) reported

    @AudreyMilian @santanderuk I have the same the same issues and all i am getting told that the payment is definitely been done!!’

  • FPL_TheMak Scott (@FPL_TheMak) reported

    @santanderukhelp @santanderuk took out one of your world elite cards for travelling to the US. Activated it on the app. Notified yourself the dates I’m away, where I’m going and what cards I’m using. Used it in the U.K. first to make sure it was working alright.

  • englandsfinestc Englands Finest Cars (@englandsfinestc) reported

    Disgraceful customer service from @santanderuk . 40 minutes waiting to make a complaint and still need to call me back!