Is Santander down in Hillingdon, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hillingdon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Login (25%)
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Website (23%)
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Transactions (15%)
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Withdrawals (5%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Santander outage reports came from the following cities: London, Borehamwood and Slough.
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Community Discussion
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Santander Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Mrs R (@KateRenton) reported from Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Bethany Cole (@coleb86) reported from Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Patrick (@Everybody63) reported from Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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FOG101 (@FOG1O1) reported from Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Martin Cain (@MartinCainActon) reported from Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Rob Taylor (@TreborRolyat) reported from Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Kam Shah (@TiffinSolutions) reported from Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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kate (@k_j_hall) reported
@MorganBroadcast @santanderuk @VirginActiveUK Wow this is horrific. In a cost of living crisis I would have thought that companies would do more to help their customers. I do hope that you are OK and you will be able to cope. Shame on them for their refusal to assist.
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Becca (@BeccaH88) reported
@MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?
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Quincunx (@Quincun36705461) reported
@MorganBroadcast Charlotte, forget the ombudsman, go straight to the papers, recommend #GBNews. And take with you the other people here who have had similar problems with these cynical brands, #VirginActiveUK & #SantanderUK. Fight back!! @julesserkin
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Janine wybraniec (@WybraniecJanine) reported
@MorganBroadcast @santanderuk you need to help this lady, your security to protect your clients was breeched by very sophisticated con artists this is no her fault , we are living in hard times you need to do the right thing and give her her money back.
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Lisa Clancy 🐕🦺👩🦼👩🏻🦽⚜️ (@alwyen) reported
@MorganBroadcast @santanderuk But you can access your pin through banking app if they've been able to transfer the bank must realise they could have got your pin same way
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Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported
@MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2
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Kerry Robinson (@kegster12002) reported
@Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.
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Matthew Newnham (@matthew_newnham) reported
@MorganBroadcast Wow Charlotte, how horrible. I am so sorry you've been subjected to this crime and the unacceptable response by @santanderuk. I sincerely hope you can get your money back ASAP and with as little further stress as possible. P.S. FWIW, I'm sure your thread will help others.
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Kelly (@xMrsKellyLx) reported
@MorganBroadcast So sorry to hear this Charlotte. Do you know if @santanderuk spoke to anyone using your stolen mobile/left a msg? If yes, then they've breached GPDR. I would make a subject access request for your info as there should be a copy of all the calls & what actions they've carried out
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Paz (@aninkyaffair) reported
@MorganBroadcast @santanderuk If they got into your banking app you can access the pin for your cards via the app. I just checked mine that way yesterday.