Santander status: access issues and outage reports

Problems in the last 24 hours in Amersham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Amersham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Amersham, England

Latest outage, problems and issue reports in Amersham and nearby locations:

• 
  OD 💚 (@Olivia121994_) reported 10 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Chris Creissen (@ChristopheSkis) reported 23 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  Rob Taylor (@TreborRolyat) reported 35 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Patrick (@Everybody63) reported 48 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Scott Maintenance (@Scottmaintain) reported 57 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StarmerOut (@ForeverScept) reported 5 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  mia - working in Mental health peer support. (@Mia10975) reported 6 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  100 (@GhostNoFace0101) reported 6 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Garry Peat (@RidgewayRam) reported 7 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  Ian Parkins (@parkinsi) reported 9 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 12 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Technicslover (@technicslover) reported 14 minutes ago

  @hnjsamuels @santanderuk I can't deal with them on the phone until I create a "voice password" Tried 10 times and it didn't like my Scottish accent. Closed my account and moved on. **** em.

• 
  julie (@juliebalfo) reported 15 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Tom King (@silentshark) reported 17 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  cookaburra (@weyheylad) reported 19 minutes ago

  @santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?