Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Amersham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Amersham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Amersham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Amersham, England
Latest outage, problems and issue reports in Amersham and nearby locations:
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Rob Taylor (@TreborRolyat) reported from Amersham, England@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.
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AP (@andyparsons3) reported@santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers
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fiona landmann (@fifi758) reported@santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?
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Michael Cleaver (@macleaver7) reported@santanderuk has the worst customer service I’ve ever dealt with…..
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JDub🏴✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!
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AK (@ghatispeaks) reported@santanderuk your customer service is terrible. I think I should move to first direct
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BigBadBob (@Bobbadbig) reported@MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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Jamie Brannan (@jbrannan23) reported@santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service
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Maks (@omgitsmaks) reported@santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?