Santander status: access issues and outage reports

Problems in the last 24 hours in Amersham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Amersham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Amersham, England

Latest outage, problems and issue reports in Amersham and nearby locations:

• 
  Patrick (@Everybody63) reported 13 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Scott Maintenance (@Scottmaintain) reported 26 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  OD 💚 (@Olivia121994_) reported 44 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Rob Taylor (@TreborRolyat) reported 45 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Chris Creissen (@ChristopheSkis) reported 58 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Penny Bradford (@PennyGasson) reported 7 minutes ago

  @santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no

• 
  D4VEH (@d4_veh) reported 9 minutes ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,

• 
  The Navigator (@Navigator429) reported 11 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Martin Hughes (@MartinH01846340) reported 12 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  Garry Peat (@RidgewayRam) reported 14 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  KM (@KEM0901) reported 15 minutes ago

  @santanderuk hi, please can we have some way of getting support for my daughter who is trying to set up a student account. We can’t phone as she doesn’t currently have an account.

• 
  Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported 17 minutes ago

  @Rehiana1980 @santanderuk We see you as a race baiting jew hating piece of ****

• 
  The Northern Monkey (@TheNorthernMon2) reported 18 minutes ago

  Are your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk

• 
  Sandy (@deerheartsk) reported 20 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  AP (@andyparsons3) reported 22 minutes ago

  @santanderuk dreadful service, international payment = a 25 mins phone call, 31 questions, endless ‘let me check’ and now my account is blocked whilst I wait for your ‘back office’ to do some more checks, I’ll just wait for you shall I? Or use another provider………