Is Santander down in Merton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (41%) 
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            Mobile App (29%) 
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            Login (18%) 
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            Transactions (6%) 
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            Withdrawals (3%) 
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            Transfer (3%) 
Live Outage Map Near Merton, Greater London, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England@RichardBurgon Wee problem with @santanderuk? 
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 Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England Haneul 이하늘 
    (@ddibidibidilee) reported 
    
        from
            Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop. 
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 Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved? 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away. 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Mrs R 
    (@KateRenton) reported 
    
        from
            Merton, England Mrs R 
    (@KateRenton) reported 
    
        from
            Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou 
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 FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England Kam Shah 
    (@TiffinSolutions) reported 
    
        from
            Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch. 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 Patrick 
    (@Everybody63) reported 
    
        from
            Hillingdon, England Patrick 
    (@Everybody63) reported 
    
        from
            Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕 
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 Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask 
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 Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 💖SophieThompsonSuperFan💖 
    (@Support4Sophiex) reported 💖SophieThompsonSuperFan💖 
    (@Support4Sophiex) reported@santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you. 
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 JoHo 
    (@jonny5068) reported JoHo 
    (@jonny5068) reportedWhy is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap. 
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 (((ArabellaLovejoy))) 
    (@ArabellaLovejoy) reported (((ArabellaLovejoy))) 
    (@ArabellaLovejoy) reportedShrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access. 
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 Woodalls C. M. 
    (@woodallscm) reported Woodalls C. M. 
    (@woodallscm) reported@CraigDu62835353 @santanderuk I was recommended to @AllenBelay,they were able to successfully regain access back to my account. They also work on banned, hacked, disabled, locked accounts. I recommend them✅. 
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 dan 
    (@danny2520) reported dan 
    (@danny2520) reported@santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100? 
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 Stephanie Lewis 
    (@ffyrestarr) reported Stephanie Lewis 
    (@ffyrestarr) reported@will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead? 
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 ☀️ Maddie Please Author☀️ 
    (@MaddiePlease1) reported ☀️ Maddie Please Author☀️ 
    (@MaddiePlease1) reported@santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account. 
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 Mags Sanders 💙 
    (@MagsSanders) reported Mags Sanders 💙 
    (@MagsSanders) reported@studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days 
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 Miss Penny Longstocking 
    (@pennylongstckng) reported Miss Penny Longstocking 
    (@pennylongstckng) reported@santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money. 
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 Tatiana Gomez 
    (@tatiig88) reported Tatiana Gomez 
    (@tatiig88) reported@CraigDu62835353 @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.