Is Santander down in Merton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Login (25%)
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Website (23%)
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Transactions (15%)
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Withdrawals (5%)
Live Outage Map Near Merton, Greater London, England
The most recent Santander outage reports came from the following cities: London, Bromley, Islington and Poplar.
City | Problem Type | Report Time |
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Login | ||
Transactions | ||
Website | ||
Website | ||
Website | ||
Withdrawals |
Community Discussion
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Santander Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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FOG101 (@FOG1O1) reported from Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Paul McCann (@BigestPaul) reported from Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Kam Shah (@TiffinSolutions) reported from Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Martin Cain (@MartinCainActon) reported from Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Bethany Cole (@coleb86) reported from Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Iain White (@WhiteIain) reported from Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England
@MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one
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The Red Ranger (@RedRangerIsBack) reported
@santanderuk can't login, sever time out. App and Web, what's happening please?
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stevedye (@stevedye) reported
@santanderuk Can you explain how you can justify a 24 hr block on moving money out of a newly opened ESAVER LIMITED EDITION account, when it's not notified in the T's & C's. No justification whatsoever. It's MY money!!
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Glancs (@GavinLancs) reported
@chase_uk With @santanderuk offering 2.75% instant access savings are you going to be increasing your 1.5% savings account?
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frank (@frank22946307) reported
@kevharrison_ @santanderuk If you have Instagram account you can just search @Trucybercare and send him message he's some Cybersecurity specialist all tech refund recovery it might be of help to you
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Tara Rogers (@Tara_Rogersxx) reported
42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!
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Emotion’s an ocean in which to hide (@assortedwaves) reported
@WoyenB @santanderuk I’ve tried that too, putting the pin in which works but still no contactless. I can’t use contactless on the bus and no option to put a pin in. Their customer service said “oh it should just work, have you tried doing it correctly”
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The Turkish Deli (@theturkishdeli) reported
@santanderuk Very unprofessional outfit. Block online access to account overnight because of one transaction, for security reasons. Wait 30 minutes in the morning for them to answer. Still have waiting to see if cleared. No alert from them, just shut down account. Totally wrong.
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Ad Homily #BritainDeservesBetter 💙🇪🇺🌈🇬🇧 (@HomilyAd) reported
@santanderuk Happy days - today I went to local branch to open new account and wanting help - no appointment available till 2023 - then phoned to change bank telephone contact - took 90 mins, two calls to different departments and an awful lot of waiting .. & Muzak - progress?