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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Camberwell, including 0 direct reports.
  • The most recent signal from this area was received Apr 6, 3:09 PM GMT+1.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Camberwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Camberwell, England

The most recent Santander outage reports came from the following cities: Harrow, London, City of London, Ilford, and Hampton.

CityProblem TypeReport Time
London Transactions 26 days ago
London Mobile App 1 month ago
City of London Mobile App 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago
Hampton Transactions 2 months ago

Nearby cities with recent reports

Harrow

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccainkorea
    Rebecca (@rebeccainkorea) reported

    How ******** are @santanderuk sending me a letter to my new address to tell me that they can't update my address because they need proof of my address. If the letter arrived I obviously proved my address well enough???

  • Gonefishing781
    Gonefishing78 (@Gonefishing781) reported

    @TakeFive @santanderuk @TheFCA SHAME ON YOU SANTANDER. You have lost me as a customer. You will not tell me what to do with my money. Just who the hell do you think you are?

  • franceschild
    Donna Franceschild (@franceschild) reported

    @stephen_j_moran You mean they have a phone @santanderuk? I have found them completely impossible to talk to! And their chatbot is an insufferable dolt! (I must admit I have been reduced to shouting at it. But it isn't its fault, it's whoever programmed it.)

  • pannusf10
    Suzie Fitzp (@pannusf10) reported

    @santanderuk is this text message a scam? SANTANDER: You recently paired your account to a new device on 14/07. If this WASN'T you, please visit: gives a website address that reads like this: Santander .uk.cancel-device-access.info

  • feebeefi
    Fiona (@feebeefi) reported

    @santanderuk Hi. I've just received two text messages claiming to be from yourselves even though I am not a customer. It includes your customer's partial email address. Thought I would let you know

  • katemagraw
    @katemagraw (@katemagraw) reported

    @financialombuds @santanderuk I am a Company Director and I have been told by Santander customer service team that I could not be given information about the lending criteria for limited companies / company directors for porting my Mortgage as I would try and manipulate this!!

  • LesleyStarns
    Lesley Hawkins (@LesleyStarns) reported

    @PostOffice @santanderuk @PostOffice I’m really dissatisfied with the answers I am getting, no-one is doing anything about the fact that my cheque has gone missing. I have no money and have been left to try and resolve the issue. I would like some help at least as it’s now over a week

  • cmacwritescrime
    Chris McDonald (@cmacwritescrime) reported

    Well, @santanderuk continue with their incompetence. - request new card. Card doesn’t arrive. - Card has been sent to Nottingham because they’d changed my address in error. New card ordered and address changed back. -did I want the same pin code? Yes please. Card arrives…

  • tosholiver
    Lightfandango (@tosholiver) reported

    @santanderuk Answer your damn phone, 20 mins waiting, I've had enough. Call this a *priority service*?

  • katemagraw
    @katemagraw (@katemagraw) reported

    @financialombuds @santanderuk @santanderukhelp I have raised a formal complaint as a Santander customer as feel we have been unfairly treated, I was not advised of the complaints procedure or given a complaints reference number or timeline of how my concerns will be dealt with?