Santander down? Current status and problems in Camberwell, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Camberwell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Camberwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (25%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Camberwell, England
The most recent Santander outage reports came from the following cities: London, City of London, Ilford, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 21 days ago |
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Mobile App | 28 days ago |
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Mobile App | 28 days ago |
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Website | 28 days ago |
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Transactions | 29 days ago |
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Transactions | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandIt’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Daniels (@RobynsBookshelf) reported@santanderuk We don't want you, you treat your coustomers like ****.
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Josh Owens-Winn (@joshowenswinn) reported@MorganBroadcast @santanderuk won’t be banking with you guys absolutely terrible.
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mydogminton 🇺🇦🦵🏳️🌈💉🇪🇺 (@mydogminton) reported@agegarton @MorganBroadcast @santanderuk Cause enough noise at the highest level and it will trickle down giving somebody (at the original customer service level) the authority to do what they should have done right from the start.
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Anj 💙 Mask On (@LarocheCS) reported@drclairetaylor @santanderuk @bancosantander But don't you have to have the mobile Banking pin initially to access the app?
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James Taylor (@thejamestay) reported@MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…
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Adam Hall (@adamhall1989) reported@santanderuk Morning, I've been having issues going through the Loan forms. Once I get to the OTP part I input what gets sent to me and then the page just stops and has some sort of error, I then go back and enter the code again and it says it's wrong.
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Edward Ratnam 🇬🇧🇪🇺🇺🇳🎩 (@CommonSense245) reported@MorganBroadcast So sorry for you after reading your nightmarish experience. Maybe those Money programmes in the media can help? Really bad services from SantanderUK.
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Em (@emlenna90) reported@Bearlykat @Santander @santanderuk This is not a lone instance - my friend had a similar experience. There must be a workaround in cases where the victim cannot access phone or email.
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Sarah Chambers🇺🇦💙 (@SLBirdintheTree) reported@MorganBroadcast The sad thing is it shouldn’t take a Twitter storm for @santanderuk to do the right thing. Not everyone is tech literate. They should have done the right thing straightaway for you and for all customers who face this issue. It makes me angry and nervous as another customer.
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†Savannah♡ (@paradiseruins) reported@MorganBroadcast Oh my god 😧 @MorganBroadcast I am SOOOO sorry this happened to you. Just reading the thread has given me such extreme anxiety I can’t even imagine how you must be feeling. I am in disbelief at how so much happened so quickly, and wtf @santanderuk ???