Is Santander down in Kensington, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (33%) 
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            Mobile App (33%) 
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            Login (19%) 
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            Transactions (7%) 
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            Withdrawals (4%) 
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            Transfer (4%) 
Live Outage Map Near Kensington, Greater London, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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 John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, England John Williamson 
    (@willow1886) reported 
    
        from
            Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡 
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 gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England gary watkinson 
    (@WatkinsonGary) reported 
    
        from
            Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you. 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice. 
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 xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England xxx 
    (@Fabs11111111) reported 
    
        from
            Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service 
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 Mark Thorley 
    (@MarkThorley1) reported 
    
        from
            Blackheath, England Mark Thorley 
    (@MarkThorley1) reported 
    
        from
            Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!! 
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 Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England Martin Cain 
    (@MartinCainActon) reported 
    
        from
            Ealing, England@RichardBurgon Wee problem with @santanderuk? 
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 David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation? 
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 Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you. 
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 FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England FOG101 
    (@FOG1O1) reported 
    
        from
            Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks 
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 Bethany Cole 
    (@coleb86) reported 
    
        from
            Ealing, England Bethany Cole 
    (@coleb86) reported 
    
        from
            Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help? 
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 Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England Chris Creissen 
    (@ChristopheSkis) reported 
    
        from
            Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx 
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 Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England Chris Romer-Lee 
    (@chrisromerlee) reported 
    
        from
            Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman? 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, England Grace Cuddihy 
    (@GraceCuddihy) reported 
    
        from
            Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”. 
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 OD 💚 
    (@Olivia121994_) reported 
    
        from
            Harrow Weald, England OD 💚 
    (@Olivia121994_) reported 
    
        from
            Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing. 
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 Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, England Ruth Robinson 
    (@RuthRobinsonLon) reported 
    
        from
            Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after 
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 peter howard 
    (@sleepysilvery) reported 
    
        from
            Kingston upon Thames, England peter howard 
    (@sleepysilvery) reported 
    
        from
            Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please? 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 Arsenal top boy 
    (@BergkampBoy) reported Arsenal top boy 
    (@BergkampBoy) reported@kola_part3 @santanderuk They said £250 per person will get if ur a valued customer hopefully u get urs kid 
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 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@laurrenb1686 @santanderuk We in the same boat luv? The cost of living is crippling enuff without not being able to access ur own cash??? Ridiculous 
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 Arsenal top boy 
    (@BergkampBoy) reported Arsenal top boy 
    (@BergkampBoy) reported@Unicornresinart @santanderuk I am preferred customer as I have a lot of cash they have emailed me and said it will back working before 11 any charges will be settled by them and they will give £250 as an apology 
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 Jo 
    (@josephineinnit) reported 
    
        from
            Solihull, England Jo 
    (@josephineinnit) reported 
    
        from
            Solihull, England@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now. 
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 (((Use Of Weapons))) 
    (@Use0fWeap0ns) reported (((Use Of Weapons))) 
    (@Use0fWeap0ns) reportedOn behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp 
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 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****? 
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 sarah shephard 
    (@sarahgibson20) reported sarah shephard 
    (@sarahgibson20) reported@santanderuk Is this the reason why my card is not working. I just looked a idiot in shop even though i have money in bank and had to leave my shopping 
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 Patch911 
    (@Patch9111) reported Patch911 
    (@Patch9111) reported@santanderuk It’s been not working properly for hours now! 
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 Graeme Cooper 
    (@GraemeC60278265) reported Graeme Cooper 
    (@GraemeC60278265) reported@jshippers @santanderuk @MoneySavingExp Yes m8 nothing at all is working been waiting 2wks for wages to feed kids, heat House now can't access my own fukin cash??? 
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 Cocktail ****** 
    (@marxmiprefer) reported Cocktail ****** 
    (@marxmiprefer) reportedMy card just got declined and my money isn’t showing in my account cus @santanderuk whole banking system is down?? During a cost of living crisis! so I’m now hungry and stressing over the charges I’m gonna get for late payments tomorrow, defo time to make Monzo my main account