Is Santander down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Transactions (32%)
-
Mobile App (21%)
-
Website (17%)
-
Login (14%)
-
Transfer (12%)
-
Withdrawals (4%)
Live Outage Map Near Kensington, Greater London, England
The most recent Santander outage reports came from the following cities: Mitcham, London, Cricklewood, North Finchley, Islington, Hackney, Ilford, Sutton, Paddington and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| London |
Mobile App | |
| Cricklewood |
Transfer | |
| North Finchley |
Transactions | |
| Islington |
Transfer | |
| Hackney |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee
(@Lee_Suffolk) reported
You’d think @santanderuk would put a tweet out to explain to customers what’s happening. Not great customer service.
-
Siobhan Rose
(@siobhanroses1) reported
@santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible
-
Emma
(@crazywithtwins) reported
Anyone else having a problem with @santanderuk? I can use my card for contractless no problem. But every online payment I've tried to make in the last 3 days has failed. I keep having to transfer money to another bank and pay from the other bank. Getting on my nerves now.
-
maira🖤
(@hkm279) reported
why is the @santanderuk app not working, stressing me out
-
she/her/lass
(@maurastierney) reported
@santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons
-
Lee
(@Lee_Suffolk) reported
@hevssxx @Emwaar98 @santanderuk Yes the same problem. Thanks for responding. Glad to know it’s not just me.
-
Emwaar 💜💙
(@Emwaar98) reported
@Lee_Suffolk @santanderuk Yep app is super slow for me and my card is getting declined for no apparent reason 🙃
-
connor.jeanes
(@jeanes_connor) reported
@santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?
-
🌈🦖Mark🌈🦖
(@MrAlgolagnist) reported
@willbelshah Wait - There are still actual bank branches open? As a @santanderuk customer it doesn't feel like it
-
Theresa 💙
(@angelcat42) reported
@santanderuk is there a problem with the online banking app??