Santander

Is Santander down in Kensington, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kensington, Greater London, England 03/28/2024 07:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (37%)

    Login (37%)

  2. Website (32%)

    Website (32%)

  3. Transactions (13%)

    Transactions (13%)

  4. Transfer (9%)

    Transfer (9%)

  5. Mobile App (8%)

    Mobile App (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Santander outage reports came from the following cities: Hornsey, London, Poplar, Greenford, Ruislip, Belsize Park, Hackney, Croydon, Walthamstow, City of Westminster, Fulham, Edmonton, Bermondsey, Southwark and Hammersmith.

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City Problem Type Report Time
United KingdomHornsey Transactions
United KingdomLondon Mobile App
United KingdomPoplar Transactions
United KingdomLondon Website
United KingdomGreenford Transactions
United KingdomRuislip Transfer

Community Discussion

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Santander Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GazFergs G Ferg (@GazFergs) reported

    @santanderuk Hi, Any chance you could sort your online banking app out? It’s a pretty poor service as per.

  • ChazzyM123 Charlotte Medcalf (@ChazzyM123) reported

    So @santanderuk your app is down, fine. I go to use the internet on my phone and it needs the login to be authenticated by the app, so I still can’t access my accounts- so no we still can’t use online banking! Like it says! What a joke…

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    Joy! @santanderuk Mobile App appears to be down with an "Ooops! Something went wrong!." Fine, go to the computer - "Please authenticate your log on via the App." ....

  • suryateja01 RK (@suryateja01) reported

    @santanderuk I am unable to login to app - It is keep saying 'Oops - sorry something went wrong' - Is there any problem?

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @santanderuk is there an issue with the app ?

  • donnawells82 Tullulah (@donnawells82) reported

    @santanderuk mobile banking on app down but says can log in online but when you try it needs you to go on app the authorise the log in. So actually both are down or out of use. Comical.

  • journeymanstev1 Steve O (@journeymanstev1) reported

    Santander app down if your trying to use .. @santanderuk are aware

  • Jocanlose Logan Rhynwood (@Jocanlose) reported

    @santanderuk is your app not working I need to get into it urgently

  • ItisGee Graham Moore (@ItisGee) reported

    Logging on to @santanderuk App " app not available, tech error, online banking is available" logging on..."please us app to verify its you" hmmmmmmmm :)

  • OldFoxy_CV Charles Victor Fox (@OldFoxy_CV) reported

    @santanderuk Is there an internet problem this morning?