Is Santander down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (54%)
-
Transactions (16%)
-
Website (15%)
-
Login (13%)
-
Withdrawals (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent Santander outage reports came from the following cities: Camden Town, Bermondsey, Wembley, London, Woolwich, Islington, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Login | |
| Bermondsey |
Login | |
| Wembley |
Mobile App | |
| London |
Login | |
| Woolwich |
Mobile App | |
| Camden Town |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Smalls
(@pikeyporl) reported
@santanderuk @santanderukhelp You locked my account access because I moved my money over the weekend. Now I've been on hold for 1 hour 35 mins, first number you told me to call was wrong team. I'm calling from Mexico. Will I even have enough money in acc to pay this phone bill?
-
anthym
(@anythm) reported
@santanderuk Been trying to get in touch to speak to someone to resolve an urgent issue that I have with my card getting blocked for intl. payments. Have waited more than 30 mins each time without managing to speak to anyone. Terrible service. What are my options ?
-
Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
-
Gavin B Harris MCIPR
(@gavinbharris) reported
Hey @bancosantander @santanderuk Just a quick shout out for your awful service and attitude. I’ve closed my acc today after being a customer for almost 10 years since 2013. I had a payment due out today to Microsoft... #santander
-
Homes
(@homeli64) reported
@SallyGalsworthy @santanderuk I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160
-
Jon D #rejoinEU
(@Vigman) reported
@santanderuk I need to report a lost card for my 102 year old mother who does not have an online account. We’ve tried various phone numbers but need help please.
-
Sophie Media
(@SophieDigital) reported
@santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.
-
MrsT
(@MrsT34733492) reported
@santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!
-
paul wilson
(@paulwil95301208) reported
@santanderuk online down again
-
Alan McGowan
(@al_mcgoo) reported
@santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.