Is Santander down in Crayford, Kent, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crayford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (43%)
-
Login (24%)
-
Transactions (14%)
-
Website (14%)
-
Withdrawals (5%)
Live Outage Map Near Crayford, Kent, England
The most recent Santander outage reports came from the following cities: London and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jodie whitehead
(@Tamchlo) reported
@santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡
-
Scruffy Upholstery 💙
(@LouParkins73) reported
@IrvineWelsh @santanderuk have great customer service.
-
Hache
(@hache900) reported
@santanderuk hello. I opened a savings account, I got the number and sort code but I cannot access it online. You sent an email asking for some documents, which I sent already, I never heard back. I'm a bit concerned about putting money in when I can't access it. Can you help?
-
Vanessa's
(@Vanessa37624506) reported
@Tamchlo @santanderuk This hacking of a thing is getting too much damn this **** happens everyday, i was hacked a week ago they changed all my account information Until someone here referred me to @malcomm_55 on Twitter who recovered my account
-
Helen E Slater
(@HelenESlater16) reported
@santanderuk OMG, nearly lost the will to live today trying to contact this bank. Absolutely awful customer service.
-
JAGO
(@JAGO07669474) reported
@Tamchlo @santanderuk I’ve Had this same Experience and all I got from the support was an automatic response it was lizzyroselinda_Hack_004 on Instagram Who helped me Resolved it….
-
Dan ❤️🔥🔶️
(@dan_h_48) reported
Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.
-
Michael
(@PharmMH) reported
I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??
-
Fairworld
(@jaipeva3) reported
@santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL
-
ga.brown2203@gmail.c
(@g30rg3_br0wn) reported
@santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!