Is Santander down in Crayford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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            Website (33%) 
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            Mobile App (33%) 
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            Login (19%) 
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            Transactions (7%) 
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            Withdrawals (4%) 
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            Transfer (4%) 
Live Outage Map Near Crayford, Kent, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time | 
|---|---|---|
| Website | ||
| Login | ||
| Withdrawals | ||
| Transactions | ||
| Transactions | ||
| Website | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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 Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England Nuclear Summer 
    (@lizardUnicorn) reported 
    
        from
            London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service. 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕 
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 Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England Jason 
    (@ldnexec) reported 
    
        from
            Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away. 
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 Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England Paul McCann 
    (@BigestPaul) reported 
    
        from
            Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask 
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 Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England Ahmed Mohammed 
    (@youvsyoultd) reported 
    
        from
            Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice. 
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 Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, England Mrs L 
    (@jo_1lesley) reported 
    
        from
            Camberwell, EnglandIs there a problem @santanderuk ? 
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 Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England Tony ****** 
    (@tonysupernova) reported 
    
        from
            Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke 
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 Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, England Anna Pattenden 
    (@CopybyAnna) reported 
    
        from
            London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful… 
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 simon kingman ⭐⭐ 
    (@KingmanSimon) reported 
    
        from
            Crayford, England simon kingman ⭐⭐ 
    (@KingmanSimon) reported 
    
        from
            Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right? 
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 Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England Judith Hall 
    (@judithhall67) reported 
    
        from
            Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved? 
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 Leigh Bristow (+_+) 
    (@LeighBristow) reported 
    
        from
            Gravesend, England Leigh Bristow (+_+) 
    (@LeighBristow) reported 
    
        from
            Gravesend, England@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit 
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 Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England Jen 
    (@jenofthejenjen) reported 
    
        from
            Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk 
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 Mark Thorley 
    (@MarkThorley1) reported 
    
        from
            Blackheath, England Mark Thorley 
    (@MarkThorley1) reported 
    
        from
            Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!! 
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 David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England David Crossinggum 
    (@pmancat) reported 
    
        from
            London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation? 
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 Paul Cook 
    (@t_saviour) reported 
    
        from
            Romford, England Paul Cook 
    (@t_saviour) reported 
    
        from
            Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off. 
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 Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England Webbo 
    (@Webbo2306) reported 
    
        from
            Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤 
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 Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England Miss Kristy 🇮🇪 
    (@MissKristy_LH) reported 
    
        from
            Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you. 
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 Johnny Douglas 
    (@revjdouglas) reported 
    
        from
            Hextable, England Johnny Douglas 
    (@revjdouglas) reported 
    
        from
            Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease 
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 Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England Jane Tippett 
    (@Janietip) reported 
    
        from
            Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites 
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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 Ooohalolipop 
    (@ooohalolipop) reported Ooohalolipop 
    (@ooohalolipop) reported@MorganBroadcast Charlotte this is truly awful, as you say a bomb exploding at every turn! @santanderuk @VirginActiveUK you should be ashamed & this would stop me using your services! Protect your clients & have support services for victims not some clippy gatekeeper who obviously doesn’t care! 
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 Irena 🇺🇦 
    (@ORIoliver) reported Irena 🇺🇦 
    (@ORIoliver) reported@MorganBroadcast Similar happened to my friend in July. Card etc stolen from gym, thief somehow got access to pin. @santanderuk totally unhelpful. Kept stupidly sending info to stolen phone. Rude to my friend, treated her like a criminal despite immaculate banking record. 
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 Coco62😷 
    (@Coco62mw) reported Coco62😷 
    (@Coco62mw) reported@MorganBroadcast This is terrible, I hope @VirginActiveUK and @santanderuk make sure you get reimbursed 
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 Jeff Slade 
    (@MadJeffSlade) reported Jeff Slade 
    (@MadJeffSlade) reported@MorganBroadcast Oh shot, this is awful. How could you possibly have predicted this? Come on @santanderuk sort it out 
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 Maureen Myant 
    (@maureenmyant) reported Maureen Myant 
    (@maureenmyant) reported@MorganBroadcast Thank you so much for posting this. I hope you get some justice. This is a horrifying story. I had been considering moving account to @santanderuk but I won't now. Nor will I use a banking app. Terrible lapse by your gym too. 
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 John Latchford 
    (@JohnLatchford) reported John Latchford 
    (@JohnLatchford) reported@MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service. 
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 Dei Bryn 77 🏴 
    (@DeiBryn77) reported Dei Bryn 77 🏴 
    (@DeiBryn77) reported@OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone. 
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 Elizabeth Ayres 
    (@AyresElizabeth) reported Elizabeth Ayres 
    (@AyresElizabeth) reported@MorganBroadcast Horrendous, I sincerely hope @Santanderuk support you and fast! I have online banking with them too, and will be watching your story closely as I'm appalled at their response so far. 
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 Lorna May Wadsworth 
    (@Lorna_May_) reported Lorna May Wadsworth 
    (@Lorna_May_) reported@MorganBroadcast So sorry to read about your awful experience and praying @santanderuk see sense and refund you. Would never bank with them after reading how they’ve treated you!!! Sending love x 
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 Kerryn Groves 💙 
    (@monkeykezza) reported Kerryn Groves 💙 
    (@monkeykezza) reported@MorganBroadcast @Sorrelish **** me! That sounds horrendous. Definitely sounds like an inside job too. @santanderuk are also doing as much as possible to get out of paying you back. The PIN was got from their app! I really really hope you keep fighting & get every penny back!