Is Santander down in Crayford, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crayford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Crayford, Kent, England
The most recent Santander outage reports came from the following cities: London and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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OutOfNothing
(@medwayred72) reported
Can’t believe how unhelpful @santanderuk have been regarding our remortgage. Customer for over 15 years and basically told to piss off
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JWHW
(@JWHW69136651) reported
@economistimpact @santanderuk Missing an aggregative balance sheet within a legalized institutional frame and a full regulated mobil functional market for endogen distribution in this regard makes the whole issue to a disaster and a lie.
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justine
(@ameIiashcps) reported
@santanderuk sort you customer service out.
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Mark Davison
(@mark_davison) reported
@santanderuk I have put up with some terrible service in the past - including a bug in your app that accidentally sent my payment to the wrong payee... but preventing me making a payment to Binance is a step too far. Why should you decide who I send my money to?!
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Anamika Talwaria
(@NamiTalwarrior) reported
@santanderuk I'm an existing customer but looking to open up a joint current account... Would we be eligible for this offer? Especially as all my direct debits would move across to the JA?
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JOHN KENNAN 💙
(@johnkennan0) reported
@santanderuk Really annoying when you request confirmation that a transaction is valid but block it despite the confirmation anyway. I’ve just wasted an hour of my night trying to resolve the mess you caused.
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Ross Swift
(@rossswiftphoto) reported
6 days since I raised a complaint with @santanderuk and a week since my current account switch, and I still can’t access my online banking. Haven’t even heard from them 🧐Surely this isn’t allowed by the @TheFCA. I kind of have bills to pay. @santanderukhelp #customerservice
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Leaping Hare Design
(@leapinghare76) reported
@santanderuk really crap customer service just now. You’ve just hung up on an anxious 17 year old trying to reset her login info claiming you just can’t access her account details. No explanation as to why just thank you goodbye. #rude
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lauren furey
(@kidcronx) reported
@santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!
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Mike
(@Mike90768167) reported
@santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?