Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Crayford, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crayford, England
The most recent Santander outage reports came from the following cities: City of London, Dartford, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 1 month ago |
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Dartford
|
Transactions | 1 month ago |
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Ilford
|
Website | 1 month ago |
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City of London
|
Transactions | 1 month ago |
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Southwark
|
Mobile App | 3 months ago |
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Southwark
|
Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reportedIncredibly, @santanderuk security do not have any supervisors working on a Saturday afternoon!!
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Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reportedSo Ive suffered #Transphobia again at the hands of @santanderuk security team after they contacted me. It seems I'm going to have to pay to go to a branch to get my card out of jail .. and no compensation for their error. #Santander @financialombuds
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Jack Baker (@Jacksicko) reported@santanderuk Put as much effort into customer service you might be on to a winner
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Teret Smee (@SmeeTeret) reported@santanderuk your call centre staff are connecting the call and immediately hanging up. It’s happened three times now. It’s incredibly poor customer service and really frustrating.
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F L E T C H🦋 (@fletchs_tweets) reportedMy brand new @santanderuk CC has now been blocked for 3 months 🙃 I’ve done everything they ask, spent hours of my life on the phone, they all promise to investigate and sort it yet no one ever gets back to me! No one even knows why the block is on 🙄
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Paren (@ParenRaval) reportedAfter nearly 25 years of banking with @santanderuk (and previously Alliance and Leicester), I’m done. Too many IT issues preventing me from using services, a load of branch closures locally and not available when I need them. Hello @LloydsBank 👋🏼
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Jake Reeve (@JakeyReeve) reported@santanderuk Do you guys have an email to reach customer service?
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//HADZ// (@hadztv) reportedAfter 3 hours on hold to @santanderuk there is a brief message saying 'Our call centre is now closed, we apologize for not being able to service your account, please try again tomorrow. Are you kidding me? Really? THREE HOURS ON HOLD
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Rob Butler (@rbutlerUK) reported@santanderuk could do with some help. Opened an account in 2007, never used it and would like to close it. However, no longer have the account #, and likely you guys have an old address..are you able to assist?
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Party Ferret (@Steve19000101) reportedSo @santanderuk have jumped on the blocking binance bandwagon in the UK. As such I have raised a complaint with the @TheFCA about both Santander and the FCA as this is all down to their misinformation campaign, I encourage others to do the same