Santander

Is Santander down in Crayford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crayford, Kent, England 01/15/2025 00:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Login (20%)

    Login (20%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (19%)

    Website (19%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Crayford, Kent, England

The most recent Santander outage reports came from the following cities: Poplar, London and Bermondsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Login
United KingdomLondon Website
United KingdomBermondsey Login
United KingdomGrays Mobile App
United KingdomLondon Login
United KingdomWoolwich Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • DanWorth Dan Worth (@DanWorth) reported

    The @santanderuk cycle app has been broken for entering card details for about two months. Told @TfL and there are numerous complaints on social media but still broken. Another boost for the electric scooters and bikes.

  • fidoanddaisy fidoanddaisy (@fidoanddaisy) reported

    @santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬

  • uwantfries uwantfries (@uwantfries) reported

    @santanderuk Is something fundamentally broken right now. No access to app or website and no-one answering the phones?

  • GypsyboyRich RICHI¹³ ⁸GYPSYBOY⁵⁰ 1 (@GypsyboyRich) reported

    @santanderuk I swear better you guys close my bank account down as I feel like this is violation like the bank is violating me not me violating the bank

  • rcgpeake Richard Gregory-Peake (@rcgpeake) reported

    @santanderuk hi I've installed the app so I can keep track of my mortgage but I don't have any login details, can you please help

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.

  • Colin_Black Colin Black (@Colin_Black) reported

    @santanderuk Hi, trying to access a relatively unused account. I have all the information, however your 'send OTP' facility isn't working (App or Web) thoughts?

  • Ben_Greenwood Ben Greenwood #heartunions (@Ben_Greenwood) reported

    It's been two years and my wife has yet to get her refund from the holiday she booked with Truly Travel. No-one seems to be helping us. We keep getting passed pillar to post. Please help @santanderuk @ATOLprotected @UK_CAA Not sure the Travel Trust Association is on Twitter

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?