Santander

Is Santander down in Crayford, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crayford, Kent, England 05/16/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Crayford, Kent, England

The most recent Santander outage reports came from the following cities: London, Barking, Bromley, Tower Hamlets and Deptford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomBarking Login
United KingdomBromley Login
United KingdomTower Hamlets Mobile App
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmYouEffCee 2badmice (@EmmYouEffCee) reported

    @santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.

  • KieranMaguire Kieran Maguire (@KieranMaguire) reported

    Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • BushmanWebDev Alan Bushell (@BushmanWebDev) reported

    @JohnIrish147 @santanderuk Apparently it was at capacity. Yet somehow business class customers still getting in without issue

  • manEatingFish ManEatingFish (@manEatingFish) reported

    @santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September

  • WendyNowak Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE (@WendyNowak) reported

    Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.

  • Timmo181076 Timmo (@Timmo181076) reported

    @santanderuk shocking call centre assistance ! Suspicious activity, need reporting to block any payments and no answer, despite trying to call for bloody ages !

  • barriemoran barrie moran (@barriemoran) reported

    @santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.

  • markreynoldsfit Mark Reynolds Fitness (@markreynoldsfit) reported

    @santanderuk I have been charged interest on my credit card wrongly. I have been kept on hold for over 90 minutes. Please help!

  • KeziahFrost1 Keziah Frost (@KeziahFrost1) reported

    @santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???