Is Santander down in Waltham Cross, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Website | ||
| Login | ||
| Withdrawals | ||
| Website | ||
| Transactions |
Community Discussion
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Santander Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Derek O’Riordan
(@CoachCurious) reported
@santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"
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Lorna Catherine
(@lornacatherine1) reported
@santanderuk I have been locked out of my online account after paying rent. I have called 4 times and each time been put on hold for 10 mins and then hung up on. I cannot get hold of my local bank and there is no help online. please fix your advice services
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brenda🌻
(@breakevenbrenda) reported
@santanderuk been sat in the branch for over 20 minutes waiting to get to speak to someone, noone has appeared or even explained why I'm still waiting after the advised 5 minutes I was initially told, taken time out of my lunch from work for poor service
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Richard Dale
(@QwertyDesignUK) reported
from
Dewsbury, England
@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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Annabel Southern
(@LilBel) reported
@santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Batey0805
(@batey0805) reported
Literally can’t believe I am typing this but 10 days later you still can’t make a payment to Santander with your card and still there is no message to advise you of this on the IVR this is the worst service I have ever had @santanderuk
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Stephen Knight, Author
(@SSKAuthor) reported
@santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!
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Peter GØTLU
(@G0TLU) reported
@santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.
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NickMoyes
(@NickMoyes) reported
Disappointed that @santanderuk in Derby refused to certify my 18yr old's ID in order to open an account with another bank, despite her already being a Santander customer. So went to @LeedsBS who were much more helpful - thank you.