Is Santander down in Waltham Cross, Hertfordshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Login (13%)
-
Transactions (12%)
-
Website (12%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
♈Crumbs♈ 🇬🇧
(@Crumbs92123424) reported
@santanderuk My card was declined yesterday. I was sent a text from yourselves to contact your department immediately I was on hold for 20 minutes, as it was tea time I ended call. I've tried to call back twice today & both times I was disconnected, this is appalling service.
-
Scott
(@FPL_TheMak) reported
@santanderukhelp @santanderuk took out one of your world elite cards for travelling to the US. Activated it on the app. Notified yourself the dates I’m away, where I’m going and what cards I’m using. Used it in the U.K. first to make sure it was working alright.
-
Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews I just want to fix our broken systems you know people need better they deserve better
-
Zephyrjock 🏴🥌🏉
(@Zephyrjock) reported
@santanderuk Been holding for over an hour now. I get that your lines are busy but there comes a point where it is clear you don't have enough people dealing with calls. That time has now passed.. How do I get some customer service?
-
MichelleCunningham
(@shelleyboo80) reported
@santanderuk you have blocked my account, I have tried to call, 50 minutes cut off, 1hour cut off, went into branch to be told same number to call, now 27 minutes into call. Feel embarrassed for the branch staff trying their best to keep customers happy whilst unable to help me.
-
Steven Heath
(@StevenH3434) reported
@shelleyboo80 @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...
-
Hilary Robertson
(@HilaryRWriter) reported
Absolutely shocking ‘customer service’ from @santanderuk The branch can’t help and have advised me to call. I don’t have enough hours in the day to hold on again. Meanwhile @AskNationwide continue to be helpful.
-
Fallingstartime
(@fallingstartime) reported
@santanderuk Thank you for the wasted hour hanging on the phone to be told I was through to the wrong department and they couldn't help me.
-
Ushma Gudka
(@UshmaGudka) reported
@santanderukhelp @santanderuk Doesn't help if you want a children's account which can't be applied for online! Managed to do it far more easy with other banks. And really 11 months! Your response indicates that this isn't important to the bank.
-
Janeythegeek
(@Janey94803852) reported
@santanderukhelp @santanderuk please help as my working hours mean I can't get into a branch. I want to upgrade from a basic account to the 123 current account. Will my DD remain in place? Does it involve a lot of hassle and stress?