Santander

Is Santander down in Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hertfordshire, England 05/16/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hertfordshire, England

The most recent Santander outage reports came from the following cities: Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHatfield Login
United KingdomHemel Hempstead Transactions
United KingdomSt Albans Website
United KingdomSt Albans Mobile App
United KingdomLetchworth Garden City Mobile App
United KingdomStevenage Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • OstrichWars CA Purkis (@OstrichWars) reported

    @MorganBroadcast @santanderuk The request usually shows them how serious you are about getting the information. You would be able to see how they came to their conclusions!? If you need any help with the GDPR request - DM me.

  • sarcastic_ali Ali (@sarcastic_ali) reported

    @Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?

  • JohnLatchford John Latchford (@JohnLatchford) reported

    @MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.

  • YojimboHawkins Yojimbo Hawkins (@YojimboHawkins) reported

    @MorganBroadcast So sorry this happened to you. As soon as you take @santanderuk and @virginactiveuk to the cleaners (because they are definitely at fault), move your account. They sound terrible!

  • BeIIe__CheIle CheIIe IsabeIla (@BeIIe__CheIle) reported

    @MorganBroadcast That's really awful. Shame on @santanderuk. I hope the police carry out a full and thorough investigation.

  • gsdliz 🐺Liz🐺 (@gsdliz) reported

    @NeilMackay78 @MorganBroadcast @santanderuk As a Santander customer I'm following this closely too! Absolutely horrific experience for the poor girl.

  • Epsom_Chinn Cllr Kate Chinn 💙 🇪🇺 🇺🇦 (@Epsom_Chinn) reported

    @MorganBroadcast @santanderuk I had a card stolen and the PIN number used 2006/7 time. I made a statement saying I had never written it down as I changed it the day I got the card. They accepted this and reimbursed me so that’s 16 yrs ago. I believe banks know it can happen !!!

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk I feel sorry for her, but there's a major hole in this story. How did they get her pin code? It had to have been somewhere in her bag or on her phone. She claims it wasn't written down, but if it was in her phone somewhere that's the same thing. Many people put it in there.

  • susan_bagheri Susan Bagheri (@susan_bagheri) reported

    @MorganBroadcast @pussinpjs1 @santanderuk Have you tried contacting the Financial Ombudsman Service to see if they can get Santander to admit responsibility & refund your account?

  • e_acheson Elizabeth Acheson (@e_acheson) reported

    @MorganBroadcast What an awful set of events, so sorry you’ve had all this to deal with, without your phone, immediate access to home (w/o keys) and all your personal stuff. Absolute nightmare not helped by the cavalier attitude of @VirginActiveUK and @santanderuk #rubishcustomerjourney