Santander

Is Santander down in Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hertfordshire, England 01/15/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Login (20%)

    Login (20%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (19%)

    Website (19%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • srodgers5497 bangorguy_ni (@srodgers5497) reported

    @santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!

  • QPRgirl13 Sandra Duggan (@QPRgirl13) reported

    @santanderukhelp @santanderuk Can you help? The bank has refused to process my pensioner sister’s claim as they say it’s too late since original transaction. Hotel booked for wedding in Mar 21, this moved to Dec 21 due to lockdown. My sister then tested +Covid & couldn’t attend

  • 8e9a7a08e19e4a6 Pauline Curtis (@8e9a7a08e19e4a6) reported

    @santanderuk #walthamstow awful #CustomerService today went to open a savings account Told no more face to face service and insisted I apply online. I don't have broadband. Told to leave my details for an appt. Then got a call demanding I apply online. #discrimination

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    Approaching an hour on hold! WTF @santanderuk

  • oluwablanco Oluwa Blanco 🌬 (@oluwablanco) reported

    @santanderuk can I get some bloody help around here! I’ve never ever come across a bank with no decorum or etiquette!!! Absolutely leaving this bank and going to @NatWest_Help

  • OirishPatrick Patrick Fullerton esq. 🇮🇪🇬🇧 (@OirishPatrick) reported

    @santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door

  • terrieaharvey @terri (@terrieaharvey) reported

    @santanderuk Had to be the worst bank ever l need to change from them to somewhere that will help you not steel your money

  • greening_chris Chris Greening (@greening_chris) reported

    @mouthwaite @HSBC_UK Go to @santanderuk, been with them for far too long than I can remember, no issues at all in that time.

  • johnaze john murphy (@johnaze) reported

    @santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.

  • emmabroadhurst1 emma broadhurst (@emmabroadhurst1) reported

    i have no idea how anyone gets any answers that are helpful from banks especially @santanderuk - must be the most infuriating customer support I have ever found. If you are elderly or need some additional support good luck! Its impossible with @santanderuk