Is Santander down in Hertfordshire, England?
Some problems detected
Users are reporting problems related to: transactions, mobile app and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at Santander
Santander is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (32%)
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Mobile App (26%)
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Website (15%)
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Login (13%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Hertfordshire, England
The most recent Santander outage reports came from the following cities: Hatfield, Hemel Hempstead and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Login | |
| Hemel Hempstead |
Transactions | |
| St Albans |
Website | |
| St Albans |
Mobile App | |
| Letchworth Garden City |
Mobile App | |
| Stevenage |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Amie
(@Amie25813) reported
@santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone
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LorenzoFonseca
(@joaolourfonseca) reported
@santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!
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G 🇺🇦
(@gideon_) reported
@santanderukhelp @santanderuk hi business credit card (not expired) suddenly not recognised by amazon. Any issues your end?
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Mark Buxton
(@MarkBux61364115) reported
@santanderukhelp @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!
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The tartan bunnet 🏴
(@gedme) reported
Awful treatment from @santanderuk helen my wife is in Roxburgh her cancer spread to her brain so she can’t remember her pin and she lost her phone, so phoned Santander and explained and wanted to add new number, 50min on the phone explained that things not great.
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Suzanne Benson
(@suzanne64481589) reported
@santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service
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MLP Dante
(@MLPDante1) reported
@santanderuk your phone service is **** guys i have been cut off 4 times trying to get my card working
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shitposting hacker
(@p3tbyt31) reported
@ThatProgrammer @santanderuk @santanderukhelp That’s the first time I’ve seen a company actually respond to someone’s issue
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Helen Close
(@helenano36) reported
@santanderuk my debit card is being declined online again is there yet another issue?
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Dave klomel
(@Dave68604370) reported
@santanderuk online banking is down