Santander

Is Santander down in London Colney, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 02/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SPICY23FM INDY (@SPICY23FM) reported

    Where ******** is my money @santanderuk

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Hardly surprising given how terrible your so-called customer service is.

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @santanderuk Your payment feature on your website is down for the second month in a row and now your telephone banking is unable to take payments. Last month I tried to pay direct from my bank via the app but you sent 1 payment back. Worst service ever?

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk All... the FCA suggest that all working with customers in finance should TCF or treat customers fairly. Ask for a formal complaint. Even if you accept compensation you can still progress to the ombudsman.... Santander have been treating customers with disdain for some time now.

  • Smurfing101 Smurf (@Smurfing101) reported

    @santanderuk tried to call as my credit card has gone 2 wrong address. Waited over 10 mins yesterday and 13 mins today before I gave up. I can't get online to tell you as I have no log in.

  • joburgfoodE multi-vaxxer (@joburgfoodE) reported

    @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...

  • ThomasFairley10 Thomas Fairley (@ThomasFairley10) reported

    @santanderuk is there a problem with the mobile website? Each time I try and access a page it just gets me to log in again and again…

  • MattyLewin Matty Lewin (@MattyLewin) reported

    @santanderuk How do I get in touch with customer services on here please

  • bluberryblushes First Disciple Yiling Wei Sect (@bluberryblushes) reported

    @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

  • enomiseleda enomis (@enomiseleda) reported

    @santanderuk why isn’t your online banking app working