Is Santander down in London Colney, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London Colney, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Santander
Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nilly Sutton
(@NillySutton) reported
@santanderuk I can’t log onto online banking on the app. Is there an issue?
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Steve Heath
(@Itz_sadskid02) reported
@nadnosliw @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...
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karen hughes
(@karenhu87388726) reported
@santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …
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Rob Ferguson
(@wanderingrob) reported
@santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?
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Amanda Davies
(@penguinmand) reported
@santanderukhelp @santanderuk @bancosantander hey everyone. Just a cool 1 hour 50 waiting for someone who will undoubtedly be no help to answer your phones so you can correct an error that has meant money has gone out of my account and not bought what I wanted. Thank you so much
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Hannah Griffith
(@HStodd89) reported
@santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏
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Gemma Geoghegan
(@tinsongemma) reported
@santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.
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Tracy Woodward
(@pinksw) reported
@santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help
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Amanda Davies
(@penguinmand) reported
@santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter
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𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖
(@tooftalf) reported
@santanderuk please can you advise how I get you to update your records? Every so often I get post for a former occupant of my address. He died some years ago. I keep returning items marked "deceased' but they still get sent out. I am also a customer of yours, so confused!