Santander

Is Santander down in London Colney, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 01/20/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Tobequitefrank4 To be quite frank! (@Tobequitefrank4) reported

    @santanderuk Sort youR app! I have an iPhone with FaceID it doesn’t need a passcode as well as it’s not fooled by photos. I’m now locked out as you forced me to change my passcode and I mistakenly entered the old one 3 times in error. MO WONDER YOU PHONE LINES ARE BUSY,

  • andrewjsingi Andrew S (@andrewjsingi) reported

    Isn't it great when @santanderuk block your account then make you wait an hour on the phone to speak to someone...

  • roofusruffcut roofusruffcut (@roofusruffcut) reported

    @santanderuk Customer service a complete joke, 35 minutes and counting on hold to speak to security

  • hopeis_power Matt Tate (@hopeis_power) reported

    @santanderukhelp @santanderuk Thanks to the hard work (credit where due) of @PremPropLawyers we should have been able to exchange. You have delayed things due to incompetence. It has also taken over an 1 to talk to anyone. We need you to confirm funds to exchange. Please help

  • SOShimmra Shimmra (@SOShimmra) reported

    @santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team

  • AkA56021900 Ak A (@AkA56021900) reported

    @santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning

  • stuartbarnes78 Stu Barnes (@stuartbarnes78) reported

    Today I’m closing my current, savings, credit, and mortgage accounts with @santanderuk. This follows atrocious customer support earlier in the year, despite over a decade with them. Would imagine others are voting with their switches too.

  • CharlesBristow Charles Bristow (@CharlesBristow) reported

    @iamtomskinner How is @StarlingBank I have gone through the same with @santanderuk so feel your pain. They will not give any communication for at least 10 working days, this is Money Laundering policy they have to abide by

  • Pat1853 pat collins (@Pat1853) reported

    @santanderuk non existent customer service!!!

  • NeilKeegan7 Neil Keegan (@NeilKeegan7) reported

    @santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.