Santander

Is Santander down in London Colney, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 03/17/2026 08:20

March 17: Problems at Santander

Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NillySutton Nilly Sutton (@NillySutton) reported

    @santanderuk I can’t log onto online banking on the app. Is there an issue?

  • Itz_sadskid02 Steve Heath (@Itz_sadskid02) reported

    @nadnosliw @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...

  • karenhu87388726 karen hughes (@karenhu87388726) reported

    @santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …

  • wanderingrob Rob Ferguson (@wanderingrob) reported

    @santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk @bancosantander hey everyone. Just a cool 1 hour 50 waiting for someone who will undoubtedly be no help to answer your phones so you can correct an error that has meant money has gone out of my account and not bought what I wanted. Thank you so much

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏

  • tinsongemma Gemma Geoghegan (@tinsongemma) reported

    @santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.

  • pinksw Tracy Woodward (@pinksw) reported

    @santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk please can you advise how I get you to update your records? Every so often I get post for a former occupant of my address. He died some years ago. I keep returning items marked "deceased' but they still get sent out. I am also a customer of yours, so confused!