Santander

Is Santander down in London Colney, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 11/30/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_Edwards_26 Joe Edwards (@Joe_Edwards_26) reported

    @santanderuk ......trying to open an account with you but unable to get through on the phone and don't get a response on the live Web chat. It's like you don't want a new customer?

  • HarryC19_20 Harry Esa 🥃 💙NHS (@HarryC19_20) reported

    @MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼

  • itsmemurray angie murray (@itsmemurray) reported

    @santanderuk extremely dissatisfied with your service, requested replacement debit card on 9th May! As lost ours…. Still waiting… spoken to ‘help’ desk twice who suggested we order it again! & start the process off again! Think it’s time to move mortgage etc somewhere else

  • charlie86208100 charlieboy (@charlie86208100) reported

    @santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?

  • megfraterx Meg Frater (@megfraterx) reported

    No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling

  • ZohaAbrar Zoha Abrar (@ZohaAbrar) reported

    @Abrarbwp @santanderuk @santanderukhelp This is disgusting. This bank do not even provide back your own money which one earns with a very hard work. Their customer service is not just poor its pathetic.

  • beaubeau888 BeauB (@beaubeau888) reported

    @santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.

  • MAT70X Richard M. (@MAT70X) reported

    Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄

  • veteranracer Ian (@veteranracer) reported

    @santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    @santanderuk @santanderukhelp Congrats. You’ve suspended my PoA access to my aged mum and mum in law accounts and because I could only provide details of just one transaction I fail security and need to ring again tomorrow WHEN I STILL WONT KNOW DETAILS OF TXNS.