Santander

Is Santander down in London Colney, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 12/08/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieHa47350741 Katie Harwood (@KatieHa47350741) reported

    @santanderuk has the WORST online banking help (never works) and is completely unreachable by phone. Waiting on a call for approximately the 100th time for well over 2 hours for another rude, unhelpful customer support person to spend 30 seconds with me.

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Don’t blame you! I’m thinking of closing all 3 of our accounts. Went to this bank and have stayed with them because of good customer service. It’s no longer the case, why should we stay loyal!?

  • LeylandRick LeylandRick (@LeylandRick) reported

    @santanderuk Utterly utterly piss poor way to treat customers. Shaft them, **** them.about, cause distress, and then have a bot that isn't worth a **** on tour so called 24/7 help. #BadCustomerService #PissPoor #MovetoBarclays

  • redheather1985 Heather Lloyd (@redheather1985) reported

    @santanderuk how long are you expecting the technical issues on the phones to last this morning i need to speak someone please

  • Power23London Bro (@Power23London) reported

    @santanderuk help me out please

  • CharlotteMedler Sharlut ♣ @World 5-3 (@CharlotteMedler) reported

    @santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.

  • theleogreen LEO GREEN (@theleogreen) reported

    Dealing with @santanderukbiz / @santanderuk and losing the will - utterly useless...have been on hold for literally hours without resolution. Anyone else infuriated by their service, or am I just unlucky....tried to book a face-to-face appointment and earliest was September!

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Online banking - OK with that. But she has been on the phone with @santanderuk for 30 mins - person on the line was not competent to solve the problem. Neither were the previous two. Another reason to switch banks. Next available branch appointment, July.

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @Barclaycard No issue with Barclaycard .. @santanderuk need to get their act sorted. Like many folk, I like to separate parts of my life with different cards. If #Barclaycard ever do a product like Santander Zero card for use in EU .. let me know!!

  • KirstyLovesBiz Kirsty Muir (@KirstyLovesBiz) reported

    OMG @santanderuk your customer service is beyond shocking. 40 mins so far on phone and all I want to do is pay my cc balance as your online banking is not working and despite reporting technical issue with payments noone will help me!!! #movingmybalance elsewhere!!!