Is Santander down in London Colney, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London Colney, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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Santander Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Barnett 💙
(@_Terry_Barnett) reported
@santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.
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Jeremy White
(@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.
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scooby 🦊
(@lyndyloobyloo) reported
@santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡
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AstroMonkey
(@Priam_J) reported
@santanderuk trying to get hold of consumer finance 3 working days in a row, 45mins hold each time and gave up. Please help. I’ve called 0800 085 1759
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Keiran Murphy
(@Keiran_Murphy) reported
@santanderuk can’t access my online account through the website. Can you help me access my account?
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Suzanne Marshall
(@smarshall2376) reported
@MorganBroadcast Hi Charlotte…I don’t know you personally but I’ve been following your story. I hope you get justice for what has happened and they catch the person/people who thought it was ok to steal from you…@VirginActiveUK and @santanderuk does customer service mean nothing to you?
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Henry Greenleaf
(@Henry_Greenleaf) reported
@santanderuk I’ve been on hold for over an hour please help - locked out of account and can only be sorted over the phone.
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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myoung
(@myoung5655) reported
@santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?