Is Santander down in London Colney, Hertfordshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London Colney, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (52%)
-
Transactions (16%)
-
Website (15%)
-
Login (14%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent Santander outage reports came from the following cities: Wembley, London and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Mobile App | |
| London |
Login | |
| St Albans |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
-
OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Fiona Biddle
(@Fionabiddle) reported
leaving @santanderuk after 33 of personal and business banking with them. Their service today was diabolical and no one seems interested to hear about it (ie no reply to phone or live chat and no email address provided to complain). I'm off!
-
LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@kjb2106 @santanderuk No, they didn’t contact me about it after I spoke to them, I’d like to know myself too, can only assume it was via a data breach on another website. I’ll certainly keep a closer eye on my account in future!
-
Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
-
cathy callery
(@jumelle1) reported
@santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.
-
msmith
(@msmith18504223) reported
@weaniejeanie53 @santanderuk Didn't see it but I have I an account with Santander, pleased they are on top of scammers and really glad for you they resolved the issue.
-
Greg Dann
(@ChildofFang) reported
So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would
-
Andy B
(@andyburton50) reported
@santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace
-
Samantha Guy
(@slowlygettingby) reported
@santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!
-
Paul Varney
(@silveryk) reported
@santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling
-
LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.