Santander

Is Santander down in London Colney, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in London Colney, Hertfordshire, England 11/24/2025 10:05

November 24: Problems at Santander

Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simonjbaker Simon J Baker (@simonjbaker) reported

    @santanderuk Why does quick transfer between internal accounts still not work. It's been broken for over a year now.

  • KezzaPave Kieran Pavier (@KezzaPave) reported

    @santanderuk what’s up with your website at the moment? The app works fine but I can’t change my address on the app. Every time you want to navigate to a new page online it kicks you out and have to log in again. Can we get a resolution?

  • XGPinthegarden1 inthegarden (@XGPinthegarden1) reported

    @santanderuk Hello, I've just registered for your new boosts program. Just one comment about the drop-down menu - select Mr, Mrs, Ms or Miss. I'm Dr so I'm miffed. Please can this be sorted out?

  • SofaBearr Sofa Bear (@SofaBearr) reported

    Also is the @santanderuk @santanderukhelp app still broken?

  • JLPwxm Jane Purdie (@JLPwxm) reported

    @santanderuk is the app and mobile banking down again today? I can’t access either

  • BBay111 B Bay (@BBay111) reported

    @santanderuk is there something wrong with Santander boost? Login isn't working

  • fogelini Richard Fogelman (@fogelini) reported

    @santanderukhelp Basically @santanderukhelp @santanderuk can’t help. Must call back tomorrow and wait for another hour. All while I still have no card. Thanks so much

  • Beaver_icp Beaver.icp ∞ (@Beaver_icp) reported

    @ShoreProgress UK banks have also recently decided to totally block people from transferring money into Crypto. Recently @santanderuk announced that during sometime in 2023 they will be totally blocking customers out of crypto.... Everything is so suspect. FTX madness, CBDC, Bank blocks....

  • AIMInvestor4 AIM Investor 📈 (@AIMInvestor4) reported

    @santanderuk Your customer service is shocking, absolutely shocking, you have give up on the phone lines Accounts closing

  • prosecure2000 PROSECURE 2000 (@prosecure2000) reported from Shrewsbury, England

    Very disappointed with our treatment from @santanderuk We’ve banked with them for over 15 years without any issue. I wouldn’t recommend them to anyone. #SteerClear #Charlatans