Santander down? Current status and problems in London Colney, Hertfordshire, England

Problems in the last 24 hours in London Colney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

• 
  Marc Hartog (@marchartog) reported 1 minute ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Ahmed Mohammed (@youvsyoultd) reported 2 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Jane Tippett (@Janietip) reported 16 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Marc Hartog (@marchartog) reported 20 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Patrick Keyte (@PatrickKeyte) reported 25 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  John Williamson (@willow1886) reported 29 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Scott Maintenance (@Scottmaintain) reported 31 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Omar Hassan (@hassano_82) reported 39 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 48 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crawford Gillan. (@Ceegee603) reported 9 minutes ago

  @santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?

• 
  Sophie Media (@SophieDigital) reported 10 minutes ago

  @santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.

• 
  ER but not the Queen (@iluvbatfink) reported 12 minutes ago

  @santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.

• 
  Antonio Poggi (@antoniopogs) reported 13 minutes ago

  @DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.

• 
  Payne747 (@TheRealPayne747) reported 15 minutes ago

  @santanderuk hey I'm no longer a customer, how do I get off your email lists?

• 
  Jo Boyd (@JoBoyd71656844) reported 17 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  MatrixAnalysis (@Fran115MW) reported 30 minutes ago

  @santanderuk wow, the bank really is a mess, not that I can access online banking thanks to your lots incompetence as you know! "We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible."

• 
  Matthew Jones (@mattj199) reported 31 minutes ago

  @santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue

• 
  Daren Howell (@DarenHowell) reported 31 minutes ago

  @santanderuk @antanddec Would very much like to speak to your people that look after fraud. I have an issue. Im not a customer. And your chatbot offers nothing to me in my situation. Please DM me so i can speak to someone.

• 
  Jon D #rejoinEU (@Vigman) reported 32 minutes ago

  @santanderuk I need to report a lost card for my 102 year old mother who does not have an online account. We’ve tried various phone numbers but need help please.