Santander

Is Santander down in Woking, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Woking, Surrey, England 01/21/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Woking, Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, Brentford, London, Farnham, Woking and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomFarnham Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FisherScott9 Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • JasmineNeroli Izzy (@JasmineNeroli) reported

    @santanderuk why do you provide such poor service in your branches of Santander?

  • Priscil19688867 Priscilla (@Priscil19688867) reported

    @santanderuk @santanderukhelp I have been on hold for an hour, online chat is a robot and of no help. Still not received a new card after 11 days having been scammed can someone get in touch please

  • suzystiddy Suzystiddy (@suzystiddy) reported

    @santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?

  • karkarloulou Karen Louise Hearn (@karkarloulou) reported

    @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

  • GMaggiordomo Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • Trishkil Tricia Kilczynski (@Trishkil) reported

    @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

  • Fwdmgmt2 Fwdmgmt (@Fwdmgmt2) reported

    Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!