Santander down? Current status and problems in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Corinna Reilly (@corinnareilly) reported 8 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Iain White (@WhiteIain) reported 17 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Joey Maley (@joeymaley) reported 29 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Boyles (@TomBoylesID) reported 7 minutes ago

  @santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?

• 
  Kathryn Coombes (@MoggieMinor) reported 8 minutes ago

  @santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.

• 
  Alan Robert Booth (@RobertBooth) reported 9 minutes ago

  @santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible

• 
  Liz Harvey (@LizHarv26882144) reported 9 minutes ago

  @santanderuk Hi, I have been waiting over two weeks for my bank card and no update! Can someone please help me?

• 
  Gillian Hill (@Gill_WWA) reported 14 minutes ago

  @Foxymush @santanderukhelp Nope my friend it is normal crap @santanderuk service. They’ll cut you off shortly.

• 
  Creature Tales (@creaturetalesuk) reported 17 minutes ago

  @santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.

• 
  Sir Miss Spoke (@harduphall) reported 18 minutes ago

  Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk

• 
  Gabrielle Van der Velde (@mumsonamission2) reported 20 minutes ago

  @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

• 
  Alex 🤘🏼 (@alex_thfc22) reported 21 minutes ago

  So who’s **** up is it? I send money from my Santander to my Barclays and the money has vanished into@thin air! You think I can get through to either? Think again. @Barclays @santanderuk

• 
  Sally Henderson (@SallyKHenderson) reported 24 minutes ago

  @santanderuk I’ve been your loyal customer for decades, business and personal, yet I’ve been on hold 3 times now for over 30 mins each time to try to speak to you about my money and never been able to get through. Not good enough! #timeforanewbank?