Santander status: access issues and outage reports

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Corinna Reilly (@corinnareilly) reported 10 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 58 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack 💙 (@00jackmc00) reported 16 seconds ago

  @santanderuk whats your customer service email address? Please

• 
  Ajay Dhunna (@ajaydhunna1) reported 1 minute ago

  Pretty rubbish that @LloydsBank is too busy to take phone calls to open a new personal bank account as apparently, they are too busy! If that's their service now, I'd rather go elsewhere immediately! Hello @santanderuk

• 
  Bex (@djbex) reported 4 minutes ago

  When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!

• 
  Kerri Saunders (@Blueeyes5069) reported 5 minutes ago

  @santanderuk worse bank ever , customer services #liars

• 
  Sherbet lemon (@flyme2them00n) reported 6 minutes ago

  @santanderuk are you having transfer issues? I transfered to a payee last night it went through to the right account right name but this morning its a different name different payee it went to?

• 
  Cecilia DF 🇺🇦 🇮🇹🇬🇧🇩🇪🇪🇺 (@CeciliaDaForno1) reported 6 minutes ago

  @santanderuk You have been a payment between accounts in my name for 4 days now. Have wastes hrs trying to get this resolved and no timeliness for when you will. I also can't access any online banking, essential as I am disabled. This is disgraceful. Pls sort asap.

• 
  anne buchanan (@aenn1) reported 8 minutes ago

  @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

• 
  Kat Yorky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Kittykatyorks) reported 10 minutes ago

  @santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!

• 
  JR (@James2022R) reported 11 minutes ago

  @bancosantander Take a moment to think about why the regulators allow @santander to continue to trade despite its support of companies that commit fraud on @santanderuk customer accounts

• 
  DMG2505 (@dmg2505) reported 14 minutes ago

  @santanderuk @santanderukhelp ....anyone there..?? When will you respond and address your customer issues, caused 100% by your failings...????