Is Santander down in Wokingham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (25%)
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Website (22%)
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Login (22%)
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Mobile App (20%)
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Withdrawals (6%)
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Transfer (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Iain White (@WhiteIain) reported from Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Joey Maley (@joeymaley) reported from Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary Davan Wetton (@HilaryConductor) reported
Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.
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1c2s3p (@1c2s3p) reported
@santanderuk gets my wooden spoon for abysmal customer service 🥄
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MikeWill (@mikewill37) reported
Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this
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Tricia Kilczynski (@Trishkil) reported
@santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!
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Fwdmgmt (@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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James Douglas (@meJimmyD) reported
Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks
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Scott Fisher (@FisherScott9) reported
@santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.
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Jordan B (@GMaggiordomo) reported
@santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?
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Karen Louise Hearn (@karkarloulou) reported
@santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬
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Adam (@adliv80) reported
So @santanderuk app isn’t loading and the Santander cycle app is broken. Oh dear 😐