Santander status: access issues and outage reports

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

• 
  Iain White (@WhiteIain) reported 13 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Corinna Reilly (@corinnareilly) reported 15 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 60 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 3 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  Precyshun (@precyshun) reported 5 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Jools Parker (@joolsparker) reported 8 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 9 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

• 
  debs (@debramcinnes) reported 10 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  Alan Santos (@alan7408) reported 14 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

• 
  Tanya Ho (@tho78450) reported 16 minutes ago

  @5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies

• 
  Aidy (@Adey22) reported 18 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  Msy (@MsyMiss754) reported 21 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??