Is Santander down in Bracknell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bracknell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (36%)
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Mobile App (36%)
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Login (23%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Conor G. Smyth
(@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Vercovicium
(@Vercovicium) reported
@MorganBroadcast @santanderuk It's not impossible. The pin number can be extracted from the card.
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Niall S
(@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Ray 🦅 🏴
(@raystratman) reported
@santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!
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Keiran Murphy
(@Keiran_Murphy) reported
@santanderuk can’t access my online account through the website. Can you help me access my account?
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James Robinson
(@jamesr_pcw) reported
Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out
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Kayles Mcintyre
(@MunchOff) reported
@santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
Hello @santanderuk a payment was made to @remitly via faster payments, I checked in with them and they said that the payment was initially cancelled, you put a fraud block on the payment that was lifted today and the bank proceeded with the transfer.
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Your Crazy Nan Ali
(@Karamonkey1) reported
Thank you @santanderuk 4% cash back on gas and electric bills from September if only the utility companies could help too 🤔