Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 11/24/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • radiodictionary Webster’s Dictionary (@radiodictionary) reported

    @santanderuk u need to sort ur voice recognition password service cos that robot woman was not having my northern accent… it was only when I swore repeatedly at her that my voice was accepted lmao what does this mean

  • BloodStormX Adam (@BloodStormX) reported from Exeter District, England

    @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

  • kellegher_john john kellegher (@kellegher_john) reported

    @santanderuk I need help urgently with Santander crap business banking over getting acces to a business account in my company name Can someone have the decency to contact me or anyone who can put me in touch #business #banking #unbelievable

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • r3drocks Claire (@r3drocks) reported

    "indemnity claim", whatever that is. She shut down the direct debit I never set up and raised a complaint. Still no money returned. Call @santanderuk very polite lady, cut me off, then couldn't proceed because there's a password on my account and I've no idea what it is or when

  • NewInnMargate Remo Minerva, Resident and Campaigner for New St (@NewInnMargate) reported

    Even the @santanderuk #branches are a joke. Finally found one in Angel, Islington. S. Kenn closed down. 1 teller. Long queues. What a misery of a #bank #avoid

  • MrsKelseySBB Mrs Kelsey (@MrsKelseySBB) reported

    @santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!

  • Arras_dreams 𝕊𝔸ℝℝ𝔸 (@Arras_dreams) reported

    @santanderuk your iPad app isn’t working again transfer money between accounts says it’s left and it’s not

  • KrullConquerer That One (@KrullConquerer) reported

    @santanderuk I have just received a notification to update my Santander app on my iPhone 6, this phone will only operate up to iOS 12. If your new upgrade does not work with any OS below iOS 14 I will need to close my accounts as I will no longer have access to them. Please help

  • leesuzee lee whitehouse (@leesuzee) reported

    @santanderuk I can’t believe the shocking customer service my husband has had when trying to change his mobile number. Can’t change the number without sending a statement, can’t access the statement without his no longer active mobile number…not sure what we can do 😡