Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 09/17/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dumbleit Ita (@dumbleit) reported

    @firstdirecthelp my 3rd unsuccessful call to get my first direct app transferred to my new phone. Still not fixed - different answer every time. Now have to wait for the post for a 2nd week for another code!! @santanderuk @HalifaxBank no problems!!

  • GazfromFlixton (Br)exit Voyeur (@GazfromFlixton) reported

    @santanderuk Financial services? More like financial service-us! We can send a paper bank statement through the post but we can’t make the same statement available in your online banking!? (Last statement on there is dated 3/3/21! Ridiculous! Security reasons, Joke! 🤯😡

  • barefootbuswel1 El 💜⭐️ (@barefootbuswel1) reported

    Why don’t @santanderuk have a 24/7 number? My accounts been blocked, I’ve been at work all day so couldn’t call and need access to my account but their shut 😭😭

  • Parler48594570 Parler (@Parler48594570) reported

    The irony. @santanderuk Scammers sending emails to phish login details with warnings about Scammers. How do I know it’s a scam? I wouldn’t ever have an account with these chancers.

  • djohnjones david jones (@djohnjones) reported

    @santanderuk hello I am trying to access the app and nothing happens after I enter my pin

  • SueNicolson Sue Nicolson 💙 (@SueNicolson) reported from Glasgow, Scotland

    @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

  • DeepaPa97520111 Deepa Patel (@DeepaPa97520111) reported

    @santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?

  • juliathepa Juliathepa (@juliathepa) reported

    @santanderuk Looking for the option to message you for support, since no-one is replying to my online 'secure messages' !

  • Helen_Doyle_xx hєlєи♡♡ (@Helen_Doyle_xx) reported

    @santanderukhelp @santanderuk my quick view balance doenst seem to be working, I’ve removed the widget and put it back on again I’ve turned it off on the app & back on again but still nothing...the app is also up to date!!

  • credwood_dcfc91 Chris Redwood (@credwood_dcfc91) reported

    @santanderuk can’t believe the customer service I’ve received today. Taking a vulnerable customer into unplanned overdraft whilst on SSP following a mental breakdown. No apologies, no compassion. Can anyone recommend a bank with better customer service?