Is Santander down in Edinburgh, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Brookes
(@robynbrookes2) reported
@santanderuk Exsisting customer of 10 years please can i have £130?
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Stoo
(@stoocrow14) reported
@santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company
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I am Ubiquituos
(@MAGAMag32308350) reported
@santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.
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Richard Curtis
(@Richard18618097) reported
@santanderuk No thanks. I've learned my lesson with Santander. You regularly come off worst in customer satisfaction surveys for a reason. I would never bank with you again.
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Susan - Duchess of Dorset 🇬🇧
(@susiesparkler) reported
@santanderuk I have a @santanderuk current account, shown loyalty for 10 years plus so if i don’t get £130 cash back, you’ve lost a customer. I’m waiting!
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MrKetamine
(@KetamineMr) reported
@SWAINY72 @santanderuk No banks offer loyalty bonuses mate, only sign ups. There's no benefit for existing customers to leave their current banks usually unless they're awful, hence why banks offer sign up bonuses
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FitbaFan
(@ScotsFitbaFan) reported
@santanderuk Just a shame you have closed a large proportion of your branches & folk can no longer access a branch locally.
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wendy brown 💙
(@bookster54) reported
@santanderuk. Ok I'm still waiting for someone from your complaints team to call me. Promised by today, still waiting, still no refund in my account. 10 days since my first call, + 3 hrs on phones. Appalling cust service
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Chloé Marie WD
(@ChloeMarieWD) reported
@santanderuk Been with you for 24 years how about loyalty cash back just for being a loyal customer?
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Dave
(@status_409) reported
@santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.