Santander down? Current status and problems in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 3 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  mette baillie (@freja_fashion) reported 9 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Oliver Woodruff (@StreetDogMaggie) reported 46 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

• 
  Liam Stewart (@LiamAStewart) reported 51 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Wares 💙 (@kdwares) reported 5 minutes ago

  @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

• 
  Samantha Guy (@slowlygettingby) reported 9 minutes ago

  @santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!

• 
  Richa Saxena (@SaxenaRichaa) reported 11 minutes ago

  @santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?

• 
  Anton Clements (@ClementsAnton) reported 15 minutes ago

  @santanderuk "I'm very sorry to keep you waiting, please carry on holding and I'll put you through to someone as soon as I can" Listening to that for hours is torture, actually makes me want to off myself. I have to listen because my issue can't be resolved at the bank. 1/2

• 
  cristina landim (@cdlandim) reported 15 minutes ago

  @santanderuk @santanderuk Solve the issue rather than run away from the user problem!

• 
  David (@DavidGB3000) reported 16 minutes ago

  @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.

• 
  Leescrafton (@Leescraf) reported 20 minutes ago

  @santanderuk ridiculous trying to get through on the phone need a fraud block taking off my card and nobody answers the phone 3 60 min call still no further forward!

• 
  K👸🏼 (@kiahmariexx) reported 20 minutes ago

  @santanderuk have considerably the worst customer service team I have ever experienced in my life

• 
  Donna Barnham (@DonnaBarnham1) reported 25 minutes ago

  @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!

• 
  Douglas Lees (@douglaslees1) reported 25 minutes ago

  @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.