Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 11/19/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • The_ShuttleBus George (@The_ShuttleBus) reported

    @LizKershawDJ @santanderuk The traditional banks are so far behind with their digital offering. Closing branches left, right and centre but not offering a viable alternative digitally. Switch to @StarlingBank its effortlessly easy. And their customer service is 💯

  • SukhSinghCrypto Sukh Singh (@SukhSinghCrypto) reported

    @LizKershawDJ @santanderuk Google Opening times (most banks nowadays are closed early on Saturdays; also, does the ATm allow cheques to be deposited...? Some banking apps also allow scanning of cheques... unfortunately physcial banking for good or bad are shutting down due to digitisation.

  • marktague 🇺🇦mark tague (@marktague) reported

    @LizKershawDJ @santanderuk It won’t help you on a Saturday afternoon or Sunday but you should be able to pay it into a Post Office with your debit card, it takes a few days to clear but it’s easier then schlepping to a far away branch.

  • shinners67 darrenshinnick⭐️⭐️ (@shinners67) reported

    @liamadamgrace @LizKershawDJ @santanderuk I’ve never done it.I can’t remember the last cheque I received lol .I’ve never used self self checkouts either .my local supermarket started with 3 now it’s 90% self service 😡#joblosses

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.

  • Jeffdr98 Jeff Reader🏖️🛫😎🇬🇧 (@Jeffdr98) reported

    @LizKershawDJ @santanderuk I pay my cheques, which are rare, on line in banking app. Never had a problem.

  • MadelineMacfar1 Madeline Macfarlane (@MadelineMacfar1) reported

    @LizKershawDJ @santanderuk Terrible Liz It’s the same here Have they forgotten that we are the banks With our US they don’t exist

  • steveabrooks11 steveabrooks1 (@steveabrooks11) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk Also most banks allow you to pay a cheque in via the ATM/cash point machine or at home via the app. There is no issue here apart from making a mountain out of a mole hill.

  • seandavey11 Sean Davey (@seandavey11) reported

    @LizKershawDJ @santanderuk Your online using Twitter, here lieth the problem.