Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 11/28/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisisL86 Laura. (@ThisisL86) reported

    @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

  • MarkM1177 MarkM (@MarkM1177) reported

    @MorganBroadcast @santanderuk @VirginActiveUK The fact that an organised crime gang managed to access secure parts of a Virgin Active gym the same day the security barriers happened to not be working seems a remarkable coincidence to me.

  • BeccaH88 Becca (@BeccaH88) reported

    @MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?

  • alwyen Lisa Clancy 🐕‍🦺👩‍🦼👩🏻‍🦽⚜️ (@alwyen) reported

    @MorganBroadcast @santanderuk But you can access your pin through banking app if they've been able to transfer the bank must realise they could have got your pin same way

  • clarewolfenden thegriffter (@clarewolfenden) reported

    @MorganBroadcast @santanderuk @VirginActiveUK if this happening wasnt bad enough, to not get support from you is disgusting

  • xMrsKellyLx Kelly (@xMrsKellyLx) reported

    @MorganBroadcast So sorry to hear this Charlotte. Do you know if @santanderuk spoke to anyone using your stolen mobile/left a msg? If yes, then they've breached GPDR. I would make a subject access request for your info as there should be a copy of all the calls & what actions they've carried out

  • Argyll68 Seánybhoy 😷 (@Argyll68) reported

    @MorganBroadcast @santanderuk are a terrible bank. They allowed Crawley Council to take 2 £600 payments for council tax despite never having lived there. The name on the Council tax was a female yet they still allowed it to happen. I had to fight them for the money back. @firstdirect 4 me now👍🏻

  • WybraniecJanine Janine wybraniec (@WybraniecJanine) reported

    @MorganBroadcast @santanderuk you need to help this lady, your security to protect your clients was breeched by very sophisticated con artists this is no her fault , we are living in hard times you need to do the right thing and give her her money back.

  • Anarchosurfer David Cameron (@Anarchosurfer) reported

    @MorganBroadcast @santanderuk @VirginActiveUK You could try to sue the place your stuff got stolen, it sounds like they might have liability. Did the other people have the same problem? There are issues with Santander and scams but can't find any like you.

  • mohalipatel Mohammed Patel (@mohalipatel) reported

    @MorganBroadcast @santanderuk You can still do charge back claims on DC purchases for services not rendered or products not received. It's meant to be easier to do on CC but it's not impossible on a DC the process is just meant to take longer...you may need proof i.e. crime ref no etc from police may help