Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 11/20/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • jude16936995 Jude (@jude16936995) reported

    @LizKershawDJ @santanderuk You can pay cheques in via your banking app now, not quite the same service but at least you can get it paid in

  • Sifiturbo Simon Fisher (@Sifiturbo) reported

    @LizKershawDJ @santanderuk Use the Post Office, if they haven't shut that down as well ...

  • PatriciaRudkins Patricia Rudkins 💙 (@PatriciaRudkins) reported

    @LizKershawDJ @santanderuk Post Office can usually help with cheques….

  • Callumj39903313 Callum jones (@Callumj39903313) reported

    @Bravebelly2 @LizKershawDJ @santanderuk In the UK, This would Contravene the equality act You need to offer an alternative to Take reasonable steps people with disabilities to access your services

  • J57104065 J (@J57104065) reported

    @santanderuk Tried twice today 30 mins no answer from the fraud line! Can’t sort this on line, tried the bot no good and an on line agent both no help !!

  • SukhSinghCrypto Sukh Singh (@SukhSinghCrypto) reported

    @LizKershawDJ @santanderuk Google Opening times (most banks nowadays are closed early on Saturdays; also, does the ATm allow cheques to be deposited...? Some banking apps also allow scanning of cheques... unfortunately physcial banking for good or bad are shutting down due to digitisation.

  • twinmaker twinmaker (@twinmaker) reported

    @LizKershawDJ @santanderuk You wouldn't have this problem with a proper British bank

  • steveabrooks11 steveabrooks1 (@steveabrooks11) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk Also most banks allow you to pay a cheque in via the ATM/cash point machine or at home via the app. There is no issue here apart from making a mountain out of a mole hill.

  • jebernstone Jane Bernstone (@jebernstone) reported

    @GgAviation @LizKershawDJ @santanderuk Yes but isn't it ridiculous that banking,once considered essential, are closing down. My local branch closed due to lower footfall during the pandemic when they were closed!