Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 03/04/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayley72546550 Hayley (@Hayley72546550) reported

    Wtf Santander, can’t use my card to pay for anything today?!! @santanderukhelp @santanderuk

  • doctorvenkmann Gerard Brolly (@doctorvenkmann) reported

    @santanderuk Ludicrous it’s still not working. How about a bit more clarity for your customers. Give us an ETA on when we can at least expect it to be back online.

  • AMFRobertson Amanda (@AMFRobertson) reported

    @TheFibroidPuppy @santanderuk They suggest using another bank's ATM - some customers are still having problems.

  • mcmingy Mcmingy (@mcmingy) reported

    @santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really

  • NickLockyer Nick Lockyer (@NickLockyer) reported

    @will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT

  • KirstyMac811 Kirsty MacLean (@KirstyMac811) reported

    @santanderuk @santanderuk Thanks for your timely and courteous response, it told me all I needed to know. To *finally* - after years of putting up with an at best OK, at worst disgraceful, standard of banking and customer service - decide to remove my money from your clutches. #byesantander

  • GameBoiiSav *puts 2 fingers to left forearm and bites lip* (@GameBoiiSav) reported

    @santanderuk fix up man wtf.

  • ghostchandelie 👑 (@ghostchandelie) reported

    @santanderuk please fix

  • dirtm0nd dirtm0nd (@dirtm0nd) reported

    @santanderuk app & website down, come on ffs useless