Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 12/08/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • James2022R JR (@James2022R) reported

    @santanderukhelp @santanderuk I have explained that the address you have provided is not working, and requested you contact me by PM. Have you reverted to the same appallingly low standard as your colleagues? @TheFCA

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderuk apparently there’s a problem with my account and I have to contact you urgently - but no one will answer the phone!!

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!

  • emporiapatterns EmporiaPatterns (@emporiapatterns) reported

    @BBCWatchdog my parents have had nearly 10k stolen from their bank and @santanderuk are refusing to refund it. Please can you help

  • riamorgannn ria morgan ✨ (@riamorgannn) reported

    @santanderuk I have been on hold nearly 2 hours, wtf is going on

  • nickipegg4 Nicki Pegg 💙🇺🇦 (@nickipegg4) reported

    @santanderuk would you like to explain why it's so difficult to register my mum's death with you? I'm being sent from pillar to post for an account which has very little in it. In contrast @CoventryBS and @Nationwide were extremely welcoming and bent over backwards to help

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    @santanderuk Over 20 minutes now. This is really dreadful service.

  • CReid2809 ChristianReid1994 (@CReid2809) reported

    @santanderuk your support team and all in all service has been absolutely dreadful in helping me cash an international cheque. No updates and when I call no one seems to have a clue what is going on. Please can you provide me with better service. Issues been ongoing for 2 months

  • mr_jonny_king Jonny 🐝 (@mr_jonny_king) reported

    Does anyone bank with @santanderuk ? Are they a good bank to go with for customer service etc? #Santander Been a customer of @NatWest_Help for 21 years but they have zero respect for their customers