Is Santander down in Edinburgh, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@Frankieboy180) reported
@santanderuk Your online chat is a robot! What chance have we of getting any customer service. I have just given up with your robot and spending 28 minutes on the phone from Thailand. Thanks for nothing, well, you charge me every month so its less than nothing.
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Chris Wheal
(@whealie) reported
I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.
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Sean hermanson
(@seanhermanson) reported
@santanderuk why have you told @Equifax that the credit card fraud in my name is correct… 🤬 worst customer service I have ever had and I don’t even bank with you!!! Going in 4 months now!!!! #dontbankwithsantander
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kieron hynes
(@kieronhynes) reported
@alan_gibbons @santanderuk To be fair though, their profits are probably way down as well and probably struggling with rise in inflation like 😳
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Devour Snøwy
(@snowyherself) reported
dude i can’t transfer my money from my @santanderuk ISA to my graduate account someone help pls
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𝕊𝔸ℝℝ𝔸
(@Arras_dreams) reported
@santanderuk your iPad app isn’t working again transfer money between accounts says it’s left and it’s not
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Brian The Skull 💀
(@BrianTheSkull) reported
@alan_gibbons @santanderuk Covid 19, the international excuse for poor service from all institutions
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Terry Stacey
(@TerryStacey8) reported
Why has @santanderuk decided to try and force me to use a later app when version of my phone doesn’t support it.......idiots
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Lord Peter of Williamsonfailedshire
(@Fergalson) reported
Dear @santanderuk your service is terrible. I make a payment, no issues or messages. The retailer says no funds received. I go online to chat with you, they tell me the payment has been held up by fraud, gave me a number and then left the chat. 35 mins on hold later!!
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Adam
(@BloodStormX) reported
from
Exeter District, England
@santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.