Is Santander down in Edinburgh, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Morgan
(@cornwallchar) reported
@MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing
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Joseph Owens
(@Sepowens) reported
@NeilMackay78 @MorganBroadcast @santanderuk I never tried injecting into the lines but there’s no reason it shouldn’t have let me form a packet with any account details I cared to use and make a transfer. Coming from having provided tech support to the NSA I was gobsmacked.
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Colin
(@Colesy1977) reported
@santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?
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Charlotte Morgan
(@MorganBroadcast) reported
After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of
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inji duducu
(@injiduducu) reported
@santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?
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Chris
(@CiswiththeT_) reported
@MorganBroadcast @HKesvani Wow. How distressing. If this reaches any @santanderuk customers, they should leave and cite this abysmal customer care as their reasoning. Not half as traumatising an event but last week I had someone go on a spree on my lost Monzo card and Monzo’s fraud team sorted in 24h.
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Frances Rowan
(@FrankieRowan) reported
@MorganBroadcast Thanks for sharing this awful experience as a warning to us all. I have lots of money with @santanderuk and getting beyond fed up of the way they treat their customers. Time to go!
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AWJN
(@AWJN) reported
@MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.
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Leon Hayes
(@lnhys) reported
@MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.
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Stuart Barker
(@_ChuBarker) reported
@MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!