Santander status: access issues and outage reports

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  mette baillie (@freja_fashion) reported 12 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Liam Stewart (@LiamAStewart) reported 16 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 17 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  Oliver Woodruff (@StreetDogMaggie) reported 18 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Osler (@timosler) reported 3 minutes ago

  @santanderukhelp looks like the @santanderuk app and mobile banking are down!

• 
  Rosemary (@Rosemar43787003) reported 5 minutes ago

  @santanderuk can’t seem to log in on app

• 
  I'm deep,really deep (@Deepdiver47) reported 7 minutes ago

  @Wilsons_Dad @santanderuk Everyone is down. Its a server issue

• 
  Andy Simmonds (@Simmondsan1510) reported 9 minutes ago

  @santanderuk do you have mobile app issues this morning? I can’t access the app and just get an ‘oops somethings gone wrong’ error message

• 
  Helen Riley (@rumblingriley) reported 12 minutes ago

  @santanderuk is there a problem with your banking app I can’t access it?

• 
  Belinda (@IamFilipina18) reported 15 minutes ago

  @santanderuk @santanderukhelp is your online banking mobile app is down? 🙄🙄🙄

• 
  pam (@pammadbutkind) reported 15 minutes ago

  @santanderuk the app is giving an error message are you onto this?

• 
  brenda sibley (@brendasibley) reported 15 minutes ago

  @santanderuk been unable to access online banking this morning is there an issue with the site?

• 
  Lesley Bound (@LesleyBound) reported 15 minutes ago

  @santanderuk Issue again this morning, can't access via app or desktop.

• 
  ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported 15 minutes ago

  @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.