Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 12/18/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elletaylor2016 Elle Taylor (@elletaylor2016) reported

    @santanderuk I'm trying to register for online banking but keeping getting this message "Please ensure you complete all fields marked with *" - but they are all completed. Please can you help as I need to be able to access my account!

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Your service update is COMPLETELY INCORRECT.

  • josh88536779 josh (@josh88536779) reported

    @santanderuk I have tried buying a game with my new MasterCard but it isn’t working, but yesterday I bought drinks using Apple Pay method on my phone so I’m confused into what’s happening and how it can be fixed .

  • ElizabethLouisa Elizabeth Shepley (@ElizabethLouisa) reported

    Thanks @santanderuk that was so embarrassing. Trying to pay for a tank of fuel when card payments are down... 😱😱

  • Lionsheadrock Lionshead (@Lionsheadrock) reported

    @TfL No bikes anywhere in Angel at 10am. You are such a useless service @santanderuk

  • justinhart113 Justin (@justinhart113) reported

    @santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.

  • amandalofi1976 Amanda Mason (@amandalofi1976) reported

    @santanderuk still having card issues….when will this be sorted as it’s been going on for days now!😡

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Outrageous customer service from @santanderuk

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Clearly the issue remains unresolved. My son has been trying to use his card for 5 days nor can he withdraw cash so he has had to borrow money from me just to get to work. This is an outrage and I hope you will be issuing COMPENSATION to your customers.

  • StevenChinery Steven chinery (@StevenChinery) reported

    @santanderuk 21.41 and still haveing problems day 3 now ! I hope your be sending a token of good will as for the problems it’s causing. What actually is the problem because no other card provider haveing this issue