Is Santander down in Edinburgh, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Edinburgh, Scotland
The most recent Santander outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Mobile App | |
| Edinburgh |
Transfer | |
| Edinburgh |
Transactions | |
| Edinburgh |
Login | |
| Edinburgh |
Mobile App | |
| Edinburgh |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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George
(@EXHAUSTEDPOA) reported
Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.
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Clarissa Custance
(@ClarissaCust) reported
@santanderuk is there an issue with your phone line? Doesn’t seem to be connecting today….
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:
(@prairiedune) reported
@santanderuk hi, I have a help to buy isa opened in 2019 with £5. I have never been able to transfer money into it though, what am I doing wrong
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Mark Wiltshire 💙
(@_markwiltshire) reported
@santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!
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jacky hodges
(@jacky_hodges) reported
10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice
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DATACENTREME
(@datacentreme) reported
@santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???
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Chris Knox
(@chrisknoxshow) reported
@santanderuk Card keeps getting declined and there is plenty money in account. It works eventually but there is clearly an issue with you system.
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Russ Mainwaring
(@RussMain99) reported
@santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.
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Sinclair
(@LordHuw) reported
@santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.
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sam they/them
(@titlehxlder) reported
@santanderuk i have a problem