Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 12/15/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • chanconquest chan (@chanconquest) reported

    with helping re my old car which was broken due to a manufacturing defect which no one assumed liability for!! If you’re thinking of fincane for anything, would definitely stay well away from @santanderuk !!

  • SarahC1305 Sarah StupidStupidNon-Name (@SarahC1305) reported

    Is there something wrong with @santanderuk banking today? I’m trying to log in on safari to add a new account to pay them but it keeps taking me back to sign in!

  • charliewarz Charlie Clark (@charliewarz) reported

    @santanderuk your Customer service is beyond a joke. Locked out of our whole internet banking because you didn’t like a payment that wasn’t large and to someone we pay regularly. Called the num on block mess, it was closed. Colleague now saying we should have called a diff num

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.

  • laurenf98809884 lauren Ro - Ro Fox (@laurenf98809884) reported

    @santanderuk I've message before and no reply so trying here as I need help with my accounts

  • Suer_63 Dr Sue Richards (@Suer_63) reported

    @santanderuk I'm having problems accessing banking app this morning. It says 'sorry the server is not responding', is there an issue or is it just me?

  • TheMonaLaura laura laurie (@TheMonaLaura) reported

    @Better_UK @santanderuk I have suspended my gym membership however @Better_UK have continued to take money via direct debit I have been to leisure centre who can’t help me and the better help line is no use - can I cancel my direct debit?

  • SamMcMullen6 Sam McMullen (@SamMcMullen6) reported

    @santanderuk you are now the second bank that i have reported to the FCA for harrassing emails even though i am no loger a customer with you!!!

  • lottie81 Charlotte Ridgwell (@lottie81) reported

    @santanderuk my 15yr old son is trying to open a mini current account online but you keep asking for two forms of ID. He has sent his passport but doesn’t own a driving licence or tax return letter. Please help