Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 10/14/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (31%)

    Mobile App (31%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    .@santanderuk online and mobile banking is down after planned overnight maintenance which was supposed to finish at 0600. How can a bank be so blind to the needs of its customers? I hope they sack the IT team. Cannot go to a branch as many have now been closed. What a joke.

  • UKConsumerforum Feedback1 (@UKConsumerforum) reported

    So @santanderuk bank is down. How are we supposed to make important transactions? How do I complain to the Banking Ombudsman

  • Mulvaney1Kevin KM (@Mulvaney1Kevin) reported

    @santanderuk Can I suggest a bit more investment in IT support and a bit less in the pockets of Ant and Dec. I don't believe they need the £ as much as customers do.

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderuk @santanderukhelp broken again? Is any banking working today? Can’t order or pay for anything at all? Please can you have a PROPER COMMUNICATION on your app and website that states the actual FACTS OF THE SITUATION? The truth would be appreciated please.

  • kathrynxsymonds kat 🍄🇪🇺 (@kathrynxsymonds) reported

    have absolutely no access to my money thanks to @santanderuk breaking down, sort your **** out please. can not wait to change banks!

  • Loudyloud1985 Loud (@Loudyloud1985) reported

    @santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!

  • chloe4468 Chloe (@chloe4468) reported

    Hey @santanderuk any estimated time on a fix? I’m unable to do my shopping

  • MarkusJ19380711 Markus A Jones (@MarkusJ19380711) reported

    @santanderuk Are you able to help send funds from someones account to an existing payee as my friend would like to send £1.10 to Mr M Jones can you do this for her

  • StephanieEnya Stephanie Wright (@StephanieEnya) reported

    Never good when you go to pay for your trolley full of shopping (£116 worth!) in a busy @tesco and your @santanderuk card won’t work! Mobile banking wasn’t working either 😩 thankfully I could get cash out but my word, not a good experience especially when you have anxiety!