Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 02/18/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lori_smallwood lori smallwood (@lori_smallwood) reported

    @santanderuk hi. Is there a problem with phone line quality today?

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    OMG… is there is a worse bank for business than @santanderuk? Apparently, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • mas90 Malcolm (@mas90) reported

    @santanderukhelp @santanderuk Hi, is this letter that I've received genuine? The phone number shown is listed as suspicious on the 'who called me' website. To be clear, I have not applied for a credit card. Thanks.

  • thinkindecimals Edith Solenne Monk (@thinkindecimals) reported

    @santanderuk baffling call with your customer services, I’m trying to be able to see my mortgage, and bank accounts on the same online banking/Santander app… And apparently that is not possible?!

  • DaliahPietersen Daliah Pietersen (@DaliahPietersen) reported

    @santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?

  • Dinio_83 Brendan Dinio (@Dinio_83) reported

    @santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany

  • NexusUKOrg Steve Hill (@steve@mastodon.nexusuk.org) 🇪🇺 (@NexusUKOrg) reported

    @omnomis @VirginMoney do and have been fairly quick to respond. @santanderuk do, but not for customers who have business accounts. This is actually about a personal account, but because I also have a business account I have to use their crappy business website even for my personal account

  • Traceygifford4 Tracey gifford (@Traceygifford4) reported

    @JackamoRoad @santanderuk Absolutely disgusting service

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    OMG… is there is a worse bank for business than @santanderuk? Appreciate, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?