Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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mette baillie (@freja_fashion) reported from Edinburgh, Scotland@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Liam Stewart (@LiamAStewart) reported from Edinburgh, ScotlandExcuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, ScotlandCheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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KATT INTERNATIONAL (@KATT_INTL) reported@santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA
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KM (@KEM0901) reported@santanderuk hi, please can we have some way of getting support for my daughter who is trying to set up a student account. We can’t phone as she doesn’t currently have an account.
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AP (@andyparsons3) reported@santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!
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The Chaos Lounge (@chaosprimeZ) reported@PixelPrincessRG @santanderuk Im just so annoyed ya know, this will impact my next 2 months now. £1k might not be a lot for some but its what im budgeting especially with the schools opening next week. Its hit heavier this month and having that money returned i didnt spend would help a lot.
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cassy x (@cassyx2184) reportedAbsolutely woeful customer service on the app. No response, no help. Nothing @santanderuk
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fiona landmann (@fifi758) reported@santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.
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Peter Pan (@PetayPanMoFo) reportedWhy the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!
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Chezzy Rezzy (@ChezzyRezzy) reported@santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.
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AP (@andyparsons3) reportedFun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services
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2SpikyHairedWweFans (@2spikywwefans) reported@santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide