Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 05/24/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (23%)

    Transactions (23%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JennyAudsley86 Jenny (@JennyAudsley86) reported

    Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.

  • gingmeas Ben (@gingmeas) reported

    @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

  • devvito93 Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported

    I see nationwide bank is playing up again and is down yet. Absolutely useless bank. Good thing my salary goes into my @santanderuk bank account. I'm gonna leave these Guys because this is beyond a joke now @AskNationwide sort your sh!t out #NationwideDown

  • WilcockPete Pete Wilcock (@WilcockPete) reported

    Once again abysmal customer service from @santanderuk. My credit card disappears from online banking. I ask why - turns out security team want to talk to me about transactions. No notification, and I have to call myself and wait 40+ minutes on hold to resolve. Beyond useless.

  • nmeth Nigel Metheringham (@nmeth) reported

    The @santanderuk app "helpfully" provides "insights" on your spending. Its just informed me that payments to our energy supplier have increased. No ******* **** Sherlock!

  • MeesterWormwood the real G (@MeesterWormwood) reported

    Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

  • LeylandRick LeylandRick (@LeylandRick) reported

    @santanderuk Utterly utterly piss poor way to treat customers. Shaft them, **** them.about, cause distress, and then have a bot that isn't worth a **** on tour so called 24/7 help. #BadCustomerService #PissPoor #MovetoBarclays

  • KirstyLovesBiz Kirsty Muir (@KirstyLovesBiz) reported

    OMG @santanderuk your customer service is beyond shocking. 40 mins so far on phone and all I want to do is pay my cc balance as your online banking is not working and despite reporting technical issue with payments noone will help me!!! #movingmybalance elsewhere!!!

  • JohnMcDonald_MC John McDonald (@JohnMcDonald_MC) reported

    Hi @santanderuk do you have a problem with on line banking today ????