Santander

Is Santander down in Edinburgh, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Edinburgh, Scotland 01/23/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Edinburgh, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bilbob90596154 Bilbob (@Bilbob90596154) reported

    @santanderuk What is going on? Everyones Card is Declining everywhere in shops, Nobody working in Customer Service, currently on hold for an hour trying to speak to someone, my card is suspended, absolute joke. I will definitely change banks after this, embarrassing.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1week, 3 calls and still I can’t access my @santanderuk bank account

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk sat on the phone for the 3rd time this week because you can’t be bothered to call me back and sort out my money transfer… even though i passed all the fraud prevention questions and your service agents can’t even be bothered to update the system. CALL ME BACK

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • dannybrave1234 Ebot (@dannybrave1234) reported

    @santanderuk apologies, I can’t contact any other way. If the teller counter a large no of cheques wrongly, is there a check further down the line to correct it?

  • glitteringheels Natasha Wharton 🇺🇦 (@glitteringheels) reported

    Been on hold for ages trying to sort the issue with my card out 🙄 Just need it unblocked @santanderuk Why the long wait?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1hour 20 on the phone to @santanderuk and my problems still not fixed #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Someone at @santanderuk needs to sort out their customer experience while they’ve sill got customers #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk needs to look at its customer service urgently… and when I say look at it, I mean introduce some customer service

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Got a @santanderuk bank account which I haven’t been able to access in a week due to their incompetence. Good job I don’t rely on being able to access my own money…. Oh wait!