Is Santander down in Godalming, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Godalming, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Transactions (27%)
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Login (15%)
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Website (14%)
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Transfer (11%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andy41657494) reported
@santanderuk I'm glad I don't bank with you nearly every week you have problems
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James Coulter
(@JamesCoulter9) reported
@santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?
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JMP 🇬🇧
(@BIGrsJ) reported
3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤
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Lepidopterous latour
(@latour_kiri) reported
@santanderuk Have been trying to access my account online since this .owning Still not able to. When will this be resolved? I received a (scam?) Call this morning telling me of 2 attempts to access my account through Amazon amounting to 4 figure sums. Help please
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Kev
(@kdw181063) reported
@santanderuk Tried to pay off a credit card in full but was declined. Absolute shambles of a service. Time to switch banks I think
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Flash
(@portybelly) reported
@santanderuk Spent all afternoon on 3 calls totalling over 180 minutes on hold, going through security repeatedly, then back on hold again, then getting dropped trying to unblock my account. Appalling customer service. Been with you for many years, but not much longer at this rate!
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David Bates
(@DaveB1953) reported
@santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?
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Steve Tait
(@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Bieg Bhagani
(@BhaganiBieg) reported
@santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡