Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 12/09/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • postmaisie Malaisie (@postmaisie) reported

    @santanderuk is your banking app down? haven't been able to log on all day due to 'server error'

  • mumsonamission2 Gabrielle Van der Velde (@mumsonamission2) reported

    @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

  • thisismrmonks Anthony Monks (@thisismrmonks) reported from Preston, England

    Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • harduphall Sir Miss Spoke (@harduphall) reported

    Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk

  • iammaryoshea Mary O'Shea (@iammaryoshea) reported

    Have been trying to get an appointment at my bank @santanderuk since August to transfer an account. It would be easier to get a ticket for Glastonbury. Now that I have one they have withdrawn the cash back offer for transferring accounts! Appalling service.

  • tomrad124 Thomas Radley (@tomrad124) reported

    Been on hold with @santanderuk for 40 minutes all I want to do is pay the roofers to fix my squirrel ruined roof!

  • hgreen23419355 hgreen (@hgreen23419355) reported

    @santanderukhelp it’s impossible to report a fraud with Santander. My daughter has been on hold for hours with no help. Do you not care? I’d expect the fraud help line to be better staffed. @santanderuk

  • alex_thfc22 Alex 🤘🏼 (@alex_thfc22) reported

    So who’s **** up is it? I send money from my Santander to my Barclays and the money has vanished into@thin air! You think I can get through to either? Think again. @Barclays @santanderuk