Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 10/14/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (31%)

    Mobile App (31%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bernardstacey Bernard Stacey 🇪🇺 (@bernardstacey) reported

    Well thanks, @santanderuk for apparently freezing my account without so much as an explanation and then having me on hold for over an hour when I ring you to sort it out. Tremendous customer service. 😡

  • susiejgray09 Susie (@susiejgray09) reported

    @AmySharrocks @santanderuk Amy, when I (was lucky enough to) buy house/get mortgage, @bancosantander took weeks/made it super difficult to access v hard earned savings, delaying completion, jeopardising the sale. I vowed never to bank with them again and have not. Hope sorted soon.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • sheldonmydat If youre gonna do - do it with passion. (@sheldonmydat) reported

    If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • helen_ambler Helen Ambler (@helen_ambler) reported

    @santanderuk Is there a problem with card payments? My son has tried to use his card in 2 different places in the last hour while out with friends and it's been declined, despite him having enough money. I've been in a queue on the phone for 40 mins and counting.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?

  • AmySharrocks Amy Sharrocks (@AmySharrocks) reported

    Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/