Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 03/25/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • G0TLU Peter GØTLU (@G0TLU) reported

    @santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.

  • batey0805 Batey0805 (@batey0805) reported

    Literally can’t believe I am typing this but 10 days later you still can’t make a payment to Santander with your card and still there is no message to advise you of this on the IVR this is the worst service I have ever had @santanderuk

  • SSKAuthor Stephen Knight, Author (@SSKAuthor) reported

    @santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!

  • SteveSayersOne Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported

    @santanderuk mobile app not working - gets through security then crashes.

  • Bibby8Anthony Anthony Bibby (@Bibby8Anthony) reported

    Who can help me.? I'm starting work for a Switzerland based company whi have GB VAT AND GB Company registration numbers. They want to open a business account with a GB bank.@NatWestBusiness, @santanderuk have said no, and @HSBCUKBusiness don't answer their F****g phones...ever.

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

  • HinckleyGaz Gary Winter (@HinckleyGaz) reported

    @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

  • Miss_JulietD001 Jenny 🔭 (@Miss_JulietD001) reported

    @santanderuk how long will the card payment system be down for? Quite annoyed that I can't pay my mortgage. Or that it took me through security checks before someone human informed me. I don't want a charge.

  • sahidahmed79 Sahid Ahmed (@sahidahmed79) reported

    @santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!

  • MissR_Y5 Miss R (@MissR_Y5) reported

    @santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?