Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 11/20/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesKentDir James Lloyd Kent (@JamesKentDir) reported

    @santanderuk last year Santander made £7 billion profit. Why is it impossible to ever get through to a human being?

  • Lucy_Wakeyplace Lucy McDonald (@Lucy_Wakeyplace) reported

    @AndyPTurner5 @santanderuk Yep, we're hybrid working at the moment spending some time in the office / home.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderukhelp @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go to the website. The website gives me a number to phone. Do you want the business or not?

  • RSCSpeckyB Nath (@RSCSpeckyB) reported

    Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • Jeaniemc77 Jeanie Mc (@Jeaniemc77) reported

    @santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting

  • farcanalman Russ Redfearn (@farcanalman) reported

    @santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress

  • Rikki54625157 Rikki (@Rikki54625157) reported

    @santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..