Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 12/25/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thattonypeters @tonypetersss (@thattonypeters) reported

    Hello @santanderuk ??? Security problem with my card but still no human beings out there? Absolutely useless.

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk This is ridiculous, you can't keep saying the issue is resolved when it actually isn't, my daughter was told yesterday by customer services that she should transfer her money into another account if she wants to ensure standing orders/contacts are paid!

  • SarahBr38093148 Sarah Brady (@SarahBr38093148) reported

    @santanderuk Why ask people to check the service status page when it states that everything is working when it’s clearly not?!

  • josh88536779 josh (@josh88536779) reported

    @santanderuk I have tried buying a game with my new MasterCard but it isn’t working, but yesterday I bought drinks using Apple Pay method on my phone so I’m confused into what’s happening and how it can be fixed .

  • hasanyousxf has 🦅 (@hasanyousxf) reported

    @santanderuk @santanderukhelp hi I’ve had my card been decline at cash points and also unable to go through and even with Apple Pay it isn’t working.

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @santanderuk Hello. I am trying hard to make a single online payment via my account and I am being prevented because I don't have a mobile phone number. I have a disability which prevents me using a phone. Please help. I have been trying for ages and it's driving me to despair.

  • StevenChinery Steven chinery (@StevenChinery) reported

    @santanderuk 21.41 and still haveing problems day 3 now ! I hope your be sending a token of good will as for the problems it’s causing. What actually is the problem because no other card provider haveing this issue

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @Santanderuk I know this seems extreme but I have just been trying to, in desperation, use your online help facility to work things out. When I told them I cannot use a phone I was instantly cut off. Now I have no way to get help. You seem to want me to go away and die.

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Clearly the issue remains unresolved. My son has been trying to use his card for 5 days nor can he withdraw cash so he has had to borrow money from me just to get to work. This is an outrage and I hope you will be issuing COMPENSATION to your customers.

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @santanderuk every link I use on the website to get help gives me a phone number to call. I cannot do this. Your service seems designed to completely exclude people who cannot use a telephone. I only want to make a very small payment. I often send hundreds to existing payments.