Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 05/16/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent Santander outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App
United KingdomGateshead Login
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave68604370 Dave klomel (@Dave68604370) reported

    @santanderuk online banking is down

  • DPB59 Derek PB🇪🇺🇬🇧(2012) #FBPE #FBNHS💙#FBPA #FBPPR (@DPB59) reported

    @santanderuk I’ve been trying to get some answers to a question I have, nobody to answer the phone and the web chat is a computer that doesn’t understand what I’m asking…HELP

  • Ste8NUFC Ste (@Ste8NUFC) reported

    @santanderuk I had a current account with you last year and I left to go to first direct. If I transferred back to yourselves, would I qualify for the incentive and is there a timescale on being a previous customer where I wouldn’t be entitled to the incentive?

  • StephenWomack12 Stephen Womack (@StephenWomack12) reported

    @santanderuk please get your act together - I’ve just wasted 45 minutes of my evening on the phone to you because I tried to transfer some money from my Santander current account through the app, to my Tide business account and was blocked access to my account and app.

  • lewisgenney lewis genney (@lewisgenney) reported

    @santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help

  • alexstewardd Alex Steward (@alexstewardd) reported

    @KevC_Derby @santanderuk Im still waiting for my payment. I meant more recently. Nationwide have been my only bank since a teenager and always been fine but then last few months the app seems to crash a lot or have some issue. Hopefully it gets fixed. Haha that £140 is tempting!

  • IBerinstain Ignacio Berinstain (@IBerinstain) reported

    @santanderuk instead of jumping on the ukraine band wagon why dont you sort out your customer service for UK customers.. the phone line cut out as soon as I got through and started speaking after waiting 40 minutes. DISGUSTING

  • suzanne64481589 Suzanne Benson (@suzanne64481589) reported

    @santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service

  • IncomeTaxUk Income Tax Uk (@IncomeTaxUk) reported

    @santanderuk Hey @santanderuk we're on the phone for over 1 hour now and no one is answering, this is an utter disgrace and horrible customer service! I have lost my valuable afternoon trying to speak to someone regarding a big transaction that did not go through and no answer on your end 😡

  • joaolourfonseca LorenzoFonseca (@joaolourfonseca) reported

    @santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!