Is Santander down in Newburn, Newcastle upon Tyne, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newburn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Laryea
(@JonathanLaryea_) reported
@santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??
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Jack Cooper
(@JackCooper91) reported
@santanderuk you've blocked access to my account and I'm going round in circles with this bot online. Wtf?! I literally just want to cancel my card.
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Tristan Ingram
(@tristaningram) reported
Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless
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@Stoner #BackBoris100%
(@stoner1968) reported
@santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨
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James Sibley
(@jssibley) reported
DO NOT use @santanderuk for your mortgage. Errors happen but they take weeks to remedy them and show NO urgent @santanderukhelp are unprofessional. @santanderuk cost vendors money when they make mistakes and ruin house moves and sales
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kate
(@kate69035587) reported
@santanderuk Surely the worst bank, definitely the worst customer service, all working from home with a phone queue wait of an hour even before 8am with random unfathomable account blocks. Dreadful disregard for loyal customers
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BewitchedAT
(@BewitchedAT) reported
@santanderuk app server says not responding and won't let me log in using the website. I need this fixed immediately please. Its been 2 days now.
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HIRB082119
(@Jossys_Giants86) reported
@robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours
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Mary Mowat
(@MaryfMowat) reported
It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.
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Charlie Robery
(@CharlieRobery) reported
@santanderuk Hi, I'm in the process of switching to another bank and they say it cannot be completed due to an issue on the santander side. How do I find out what this is? The online chat bot isn't very helpful. Thanks