Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 11/22/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyG_F Emily 💙 (@EmilyG_F) reported

    @santanderuk my husbands card has been declined with available funds. Waiting to talk to customer services for 1.5 hours with an extra cut off for good measure - shocking customer services.

  • RossBrowneHUFC Ross Browne (@RossBrowneHUFC) reported

    @santanderuk you contact me to make me aware of some suspicious activity on my account, block my card and ask me to call you. Been on hold for the best part of an hour so far this is ridiculous

  • chris_yapp Chris Yapp (@chris_yapp) reported

    @santanderuk Your Mastercard down today. What's the problem?

  • frankec64 Its good to be kind (@frankec64) reported

    @santanderuk one hour on hold on your customer helpline only@to be cut off when got through please how can we contact you to get things sorted

  • craftywing Will Allen (@craftywing) reported

    @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today

  • Giffendulum Tequila Sunset (@Giffendulum) reported

    @santanderuk hello! If I've been scammed by someone, is there a way you can help get me that money back from their bank account, or report the bank account so they cannot do it to someone else?

  • TheDreamSociety paul west (@TheDreamSociety) reported

    So what's the problem with @santanderuk - problems with customer cards I hear. Causing real issues for some customers.

  • Rorflem Rory Fleming (@Rorflem) reported

    @BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?

  • cogitoergosumok David (@cogitoergosumok) reported

    @santanderuk Has anyone else had problems with Santander rejecting payment to and existing mandate and then blocking your account for a 48 hour review period? Also waiting literally hours to speak to their security team? Truly terrible customer service :((

  • cogitoergosumok David (@cogitoergosumok) reported

    @rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.