Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 12/04/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • t1racy Tracy Corbett (@t1racy) reported

    @santanderuk how can I get a replacement debit card- your robot has a technical issue, website has an unknown problem and the phone line is too busy. You haven’t sent me a replacement one and mine will be out of date in 2 days time. Please can you help me

  • Ashbp236 Ash 🇬🇧🇻🇨🙎🏾‍♀️ (@Ashbp236) reported

    @santanderuk I can’t get into the app. Is there a problem?

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Well santander - my sons account is STILL not accessible . What are you doing about it. He can't pay for anything nor withdraw his cash. What is your problem?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk Your customer service is absymal!

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.

  • fliptrip05 FilTrip (@fliptrip05) reported

    @santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk That is disgusting I was lucky with my 2nd assessor he was really nice the 1st one didnt listen to a word I said and just put fake answers to questions down lol xxx

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk punished me for fraudulent abroad transactions absolutely destroyed my faith in banks I had been with them since they was abby national they just greedy fat cats who dont care about customers but Halifax are more than helpful amazing customer service xx

  • leafa95 leafa (@leafa95) reported

    @santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service

  • AlexXCass Alex 🌸 (@AlexXCass) reported

    Been with @santanderuk all my life and absolutely APPALLED by the service of one rude staff member at the Hartlepool branch today when dealing with an issue with the cash machines. Will be moving banks now, sick of the terrible level of service received along with the audacity