Santander status: access issues and outage reports

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 40 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

• 
  Daniel (@danieljohnallis) reported 40 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 56 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Newsfromthefuture (@Newsfromthefut4) reported 6 minutes ago

  @Factor50JSA @santanderuk Hiya @Factor50JSA Hope you're well. ..and what could have been pension contributions are going into maintaining the freeholder's property asset value: defect-fixing, inflated service charges, commissions, permission and assignment fees, admin charges and mark-ups.

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 8 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Dana (@Danaoioioi) reported 16 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Mick Holds the Line (@Mickandhismusic) reported 17 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  Umang Mathur (@umangm888) reported 21 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality

• 
  jennifer jareau’s kid (@JEMlLY4EVER) reported 22 minutes ago

  Ugh why must the @santanderuk @santanderukhelp app be down and not working 😔

• 
  James Hassett (@JamesHassett1) reported 27 minutes ago

  @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

• 
  K Singh (@KSingh60443731) reported 29 minutes ago

  @santanderuk Awful service from Santander. Queues , requesting stationery. Been waiting nearly a month.

• 
  Oasis (@Oasisrvti) reported 30 minutes ago

  @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 30 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?