Is Santander down in Newburn, Newcastle upon Tyne, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Newburn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Tunnicliff
(@KimTunnicliff) reported
@santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!
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Told You So
(@steviepattisond) reported
@santanderuk @santanderukhelp for over 14 months i have been telling you that your customer moved out of my address in 2020. Emailed you. Called you. Returned the mail. And yet today I get more mail addressed to them. What can i do to get you to stop sending their mail to me?
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🌈 Lyka 🌈
(@SmolXeno) reported
@santanderuk Can somebody explain why I keep getting phone calls from Santander on my mobile and home phone number despite already sorting out the issue they keep ringing me about? It's bloody ridiculous!
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Pinal
(@Pinal93447840) reported
@santanderuk why do you have Enact conveyancing ltd on your panel???! The most awful customer service award goes to them. I’m yet to complete on my remortgage with @bancosantander @santanderuk. Delayed in this process is now costing me money and time! Who will compensate?
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Kev Pike
(@KevPike87) reported
@santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.
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Rhydian Morris
(@bigdaddyrhyd) reported
@santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1
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David Williams
(@djrwilliams) reported
Anyone else experiencing problems with @santanderuk returning/cancelling online banking payments because of their new 'reference' rules? @santanderukhelp @bancosantander
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Lanie
(@laniehay) reported
@santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?
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Lucy Yeatman
(@LucyBYeatman) reported
Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.
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Fiona Nicolson
(@continuouscomms) reported
Question for @santanderuk - do you only offer an online service now? You don't seem to have a phone number on your website and your chat function says it doesn't understand my question, which I put succinctly and clearly. It then directed me to manage my account online.