Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 02/13/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dewhirst_paul Paul Dewhirst (@dewhirst_paul) reported

    Been trying for over a week to contact @santanderuk on an important matter and can’t get through. 40 minutes today before phone answered then immediately cut off. Branch say can’t help got to be done on phone…useless!

  • annie_shrews Anne 💙 (@annie_shrews) reported

    I’m waiting for a call from your complaints department @santanderuk - now 5 working days. Trying to resolve an issue over the last 3 months to no avail. Such poor customer service. Can you give them a nudge?

  • Saffylockey Saffron snow (@Saffylockey) reported

    @santanderuk @BBCWatchdog I’ve had no access since 13/12/22

  • MJCSD70 Michelle J Cowley (@MJCSD70) reported

    @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.

  • BartolomeoAndre Andre Bartolomeo (@BartolomeoAndre) reported

    @santanderuk customer service is a nightmare at Santander bank . Closed an account 2 weeks ago and still waiting for my money !! Apparently in a holding account gaining interest for them I think !!!

  • RaiiShakur Rachel (@RaiiShakur) reported

    @santanderuk will a card work if I have requested a new one (thought I had lost it and now found it) I didn’t block it

  • invertedcommas @invertedcommas (@invertedcommas) reported

    @santanderuk can you please fix your internet banking?? I desperately need 7 years of bank statements for court 9am tomorrow, why does your site never work when needed??

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    45mins on hold to @santanderuk. Just awful experience.

  • sarkymark mark sarll (@sarkymark) reported

    @santanderuk . Hi. I am a customer of yours and have just received a cheque in dollars. Can I cash it at a branch? Thanks

  • RobWilson_RW Rob Wilson ⚽️🚂📷 (@RobWilson_RW) reported

    @santanderuk How the hell can you justify my mortgage repayment going UP by over £130pm in the last 12 months already, then have the nerve to advise of a further increase from February!? @MartinSLewis website to be consulted for advice. This is scandalous!!! Merry flamin Xmas!!!