Santander

Is Santander down in Newburn, Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newburn, Newcastle upon Tyne, England 11/25/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_fluendy Simon Fluendy (@simon_fluendy) reported

    @santanderuk Your entire online banking system is terrible. Why can’t I pay a credit card bill by app- like every single other bank in the country?

  • dollyholly1610 Holly Haystead (@dollyholly1610) reported

    @santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!

  • beth1814 Bethany (@beth1814) reported

    @mommmy33333 @antanddec @santanderuk I wish you luck, just be aware it’s a real long shot for them to see this and do something about it. Have you tried loans etc to help you out?

  • ThisbeaBlainie Kyle Blain (@ThisbeaBlainie) reported

    @santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk ok, after 4 hours on the phone over 5 calls, 2 Twitter staff, 6 call staff all unable to action refund despite seeing the error. 2 dispute refs, 1 complaints ref and no promised call back I've emailed consumer help at the Guardian and copied you in. #santanderuk

  • FurnissKathleen Kathleen Furniss (@FurnissKathleen) reported

    @santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @haircarpet @santanderukhelp please note that @santanderuk staff have first to ascertain that the phone caller is wearing a mask before staff member is able to enter safe space to deal with customer enquiry

  • yeovil1962 Philip Westlake (@yeovil1962) reported

    @santanderuk 3 months to get 130.00 no chance. Had an account with you but you wouldn’t give us a mortgage. Went to another bank and absolutely no problem. Need to look after people better

  • KateKtam Kate (@KateKtam) reported

    @santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.