Santander status: access issues and outage reports

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 38 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 40 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

• 
  Daniel (@danieljohnallis) reported 53 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaun Murray (@shaunpmurray49) reported 4 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Traffic Hombre (@neilwaring1) reported 7 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  Velvet Twenty (@velvettwenty) reported 7 minutes ago

  @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

• 
  Karen (@Pinkribbonmark2) reported 8 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  jo (@5arstudent) reported 9 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Andy Travis (@AdvanceBjj) reported 12 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

• 
  melkay🖤🖤🖤 (@lemanie33) reported 13 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  SteveR (@SteveR69420419) reported 21 minutes ago

  Is @santanderuk online banking down???

• 
  Oasis (@Oasisrvti) reported 21 minutes ago

  Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!

• 
  jonny haigh (@jonny120305) reported 23 minutes ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.