Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (38%)
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Mobile App (33%)
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Login (21%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria White
(@VictoriaWhite23) reported
@santanderuk I'm so upset and evening completely destroyed! I tried to make an online payment from my account. Santander blocked it - on the line for 2 hours and put on queue to unblock and no answer at all. So many things now disrupted and I'm so stressed. Dreadful service.
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Matt Pickles
(@Matty47v) reported
@santanderuk are we in STIP again? Payed the water bill and website said payment failed but the money has come off my balance inc pending but doesn't have it in the list of pending transactions
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BrokenbytheNHS
(@BrokenByTheNHS) reported
@santanderuk Hi. I can't seem to be able to log on to my online account. Has there been a problem? Is it affecting log-ins?
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Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut
(@Mistywoman1) reported
Problem with @santanderuk STILL not resolved (Mortgage offer issued on WRONG address 10/11/21). Complaint handler @santanderukhelp has escalated. We are considering our options now, not least because this has exacerbated my anxiety issues & triggered IBS.
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StellaJ. #IamEuropean 🇪🇺🕊🇳🇱
(@silvers81516820) reported
@Mistywoman1 @santanderuk Commiserations. We had months of problems trying to get our council to change our car details on our parking permit. I thought hubby was going to blow a gasket. A lot of alcohol helped us through.
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Jae
(@Jae_Sales09) reported
But that God for @santanderuk who helped me immediately. It took 10 minutes of my day to open the case and report the issue, and less than 24 hours to get my money back. Money I didn't have to spend in the first place. (4/5)
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Leonard
(@leonarddcfc84) reported
@Wandsworth3 @santanderuk Is it still down for you guys?
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Charl✨
(@Charlotte_Tyson) reported
It’s official that @santanderuk have THE worst customer service ever.
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Caelyn
(@CaelynEllis) reported
Currently at in my local @santanderuk branch getting a block removed from my account that I've been told was placed because my voice didn't match my name when I called up about something. This is massively transphobic and I will be making a formal complaint.
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Jo
(@bibarianphd) reported
You know, abled people haven't got a clue how much energy it takes to 'just pop in' to somewhere. Banks, specifically, need to be more accessible. @santanderuk curious re: your thoughts on disability access. Why can't I just send a file remotely?