Santander

Is Santander down in Chester-le-Street, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chester-le-Street, County Durham, England 08/08/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (17%)

    Login (17%)

  4. Website (15%)

    Website (15%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomSpennymoor Mobile App
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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Santander Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 4r5ty69 Lesleysdaughter#DontlistentoBoris (@4r5ty69) reported

    @santanderuk Well it bloody well isn’t up and running. My daughter and 8 year old granddaughter have had no access to their account since Friday! My friend also cannot transfer money from his account! What the hell is going on?

  • WordMediaCo David G Boyes (@WordMediaCo) reported

    @santanderuk @santanderukhelp I still can't access my #santander app on my iPhone.

  • beanyman82 Ian Bean (@beanyman82) reported

    @santanderuk @santanderukhelp disappointed not to have received a response to my earlier tweet. Terrible customer service.

  • ThEUnReaLWuN ThEUnReaLWuN (@ThEUnReaLWuN) reported

    DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!

  • Bobster101Br Bobby Robinson💙 (@Bobster101Br) reported

    @santanderuk thank you for all your help NOT!!! As a victim of fraud your excuse was I do not meet the criteria for a refund. For a measly £200.00 but yet you refund people with thousands of pounds in there account not to mention my wellbeing. #disgrace

  • Peearghbaby Jo Clayton (@Peearghbaby) reported

    @santanderuk I am still having problems, I cannot transfer money to my other account that pays all my bills😩

  • veteranracer Ian (@veteranracer) reported

    @santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card

  • CryptoBitcoinM3 Bitcoin Joker (@CryptoBitcoinM3) reported

    @santanderuk Still not working for me.

  • Kate_likes_ Kate (@Kate_likes_) reported

    @santanderuk hello, are the technical issues still going on? as ive had problems today

  • LittleLobby lisa o'brien (@LittleLobby) reported

    @santanderukhelp @santanderuk are you going to pay my stamp duty bill? Your ridiculously slow mortgage team is holding up my house move due to your mismanagement 🤬😡🤯