Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Transactions (16%)
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Website (12%)
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Transfer (4%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Santander outage reports came from the following cities: Spennymoor.
| City | Problem Type | Report Time |
|---|---|---|
 Spennymoor |
Mobile App | |
| Gateshead |
Transactions | |
| Newcastle upon Tyne |
Mobile App | |
| Gateshead |
Mobile App | |
| Gateshead |
Login | |
| Newcastle upon Tyne |
Transactions |
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Langthorne
(@Gldecor) reported
@santanderuk @MartinSLewis this is the worst behaviour from a bank I have ever witnessed the 74 year old has just had a stroke through stress and NOW WE ONOW WHY HE WAS STRESSED !!!! In august his mortgage was £2545.00 for the month WTF!!! Where’s the safe guarding where’s flag
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Stu
(@lastchancestu) reported
@PhilBillingham @RoyalLondon @santanderuk The list of providers that have contacted me to let me know what their plans are and what changes they are considering to support the Consumer Duty cross-cutting rules: 1. 2. 3.
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mark
(@mark24169266) reported
Is it possible to request banks decline your payments to gambling sites. I think this would help massively for people who want to stop @santanderuk
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Forget-Me-Not Buddies (Tameside)
(@FMN_Buddies) reported
@santanderuk why is the Bank Apo still using an outdated version of Excel on transaction downloads which causes customers in issues when trying to save and work on ? #xlxsneededNOTxls
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🎄☃️ 12 Daves of Christmas 🎄☃️
(@assortedwaves) reported
@DJKey @santanderuk @santanderukhelp Oh yeah if you owe them money they’ll be quick in letting you know & getting it back. Since they changed their debit cards to Mastercard they’ve been an absolute crock. going into a branch for help, forget it, if you haven’t got an appointment they won’t help & tell you to ring
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Iain Ferguson
(@iainferguson77) reported
@santanderuk @santanderukhelp I am pretty sure the fraud hotline I called had just connected me to another customer….. would you like to make the contact with me that you promised 24hours ago? And also sort your IT security? #timeforanewbank
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Kerri Saunders
(@Blueeyes5069) reported
@santanderuk worse bank ever , customer services #liars
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Emily Jerman Fashion
(@emilyjerman) reported
@santanderuk @santanderukhelp this climate is bad enough without you making people who fall for scams feel awful and saying it’s their fault and only returning half of the funds. You didn’t do your job in safekeeping #socross #banks #fraud
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Julia Grogan
(@jugrogan) reported
@santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?
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Kat Yorky 🏴🇬🇧
(@Kittykatyorks) reported
@santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!