Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Poppy Gibson 🧡🖤
(@poppygibsonuk) reported
@santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!
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Shahzada Alamgir
(@Abid_Shahzada) reported
@TheFCA @santanderukhelp @santanderuk manytimes i have requested that it’s my main account where all the direct debits and standing orders are in place but this blocker will result in serious financial issues but been told back office is busy and will contact.
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Yen
(@HueyYen) reported
@santanderuk Your security customer service team member just hang up on me !
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Calum 🏴🇺🇦
(@calumjmack) reported
@Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.
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jony smith
(@beachbomb2) reported
So glad I’m not a @santanderuk customer, their adverts are dire
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Londoncarpetstore
(@Londoncarpetst3) reported
@santanderuk Pathetic customer service, after being on hold for an hour and a half at 5am in a different country. I spoke to two different advisors who haven’t got a clue, pass me on to another advisor and the phone cuts off. Unbelievable.
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Mr. Zibibbo
(@trickimicki2) reported
@santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.
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Dean Robinson
(@DeanRobinson4) reported
So I tell @santanderuk that I’m going to Dublin. The next day they block my card for the following reason “lots of Euro transactions in Dublin”. Spend 45 minutes on hold to be told “it will be unblocked by 16:30 today” - how’s that acceptable? #shambles
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Anthony Bennett
(@Anthony14822896) reported
@santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them