Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Izzy
(@IzzyMyaki2895) reported
@santanderuk I'm having problems paying for my online shopping. When will this be fixed? I have no other card I can use. Why did you change from visa? Umpteen problems with @MastercardUK
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Lara Davies
(@davies_lara) reported
So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood
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oldmaninwales
(@glanyrafonwales) reported
@santanderuk customer service today, utterly pathetic & unprofessional. Working from home clearly doesn't work 🤬 #shitshow
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Simon Johnson
(@SimonCJohnson1) reported
@santanderuk we have an elderly friend who is not technically proficient. What is Santander’s policy on supporting this group to ensure they have access to their banking facilities without having to use tech?
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sal
(@salkapoor) reported
@santanderuk the worst customer service I have ever encountered. By far.
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Truman
(@realtrumanshow) reported
@benjaminhopton @santanderuk @LloydsBank santander in shipley and bradford isnt there? i miss Santander in 5 lane ends,bloody bingley has shut down as well, i dont understand they made like 7bn profit after tax or something last year,im sure they can afford to keep a few more open
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Seeta Rashid
(@seetar123) reported
@santanderuk unacceptable service. Take my money, don’t exchange it as agreed and then won’t refund it. Instead @santanderuk refuse responsibility and tell me to contact their 3rd party. I require my money to get married next week and you have stolen it.
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Tsk
(@tskenyasarah) reported
@_DarrenMcgregor @santanderuk I am having issues! Logged into internet banking with my business account and told me my cards don't exist?!?
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Lady of Crypto 💎👑
(@LadyofCrypto1) reported
@santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.
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Teenagency
(@Teenagency1) reported
@santanderuk WTF! Went in2 #Hammersmithbranch 2send funds 4 house purchase & u mistakingly sent them 2 someone else in error.I came in branch to avoid this sort of thing happening. #ShockingService