Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Transactions (17%)
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Website (13%)
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Login (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Santander outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Gateshead |
Mobile App | |
| Gateshead |
Login | |
| Newcastle upon Tyne |
Transactions | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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A B
(@HandyAndy777) reported
@santanderuk Your service is getting worse! 1 hr in a queue on the phone. Totally unacceptable! Plus I wasted 1 hr trying to set up an account in your app which isn't working
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T
(@T15596437) reported
@santanderuk Santander UK bank licence should be reviewed by fin ombudsman mislead business, cont refusal SME’s giving financial or other help in pandemic unless 100% gov backed BBL. Only then swift help, even group companies BBL now causing serious acct freeze disruptions on missed due dil.
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Payne747
(@TheRealPayne747) reported
@santanderuk hey I'm no longer a customer, how do I get off your email lists?
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Sarah
(@Sarah44291773) reported
@santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS
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marc smith
(@marcuspolo1981) reported
@santanderuk second time in a week you’ve blocked my online access not happy as been a busy week and need full access to my accounts
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Jane (Finlay) Blackall 🇺🇦
(@BlackallJane) reported
third was @santanderuk staff in Plymouth Branch astonishing. Kind & helpful. Helped refugees around the process & opened bank accounts -the bank has also donated a huge chunk of money to Ukraine and the staff have also given their own cash. My own bank @LloydsBank refused help.
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Harry Butler
(@HarryButler8) reported
@santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.
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Still a mask & 2 metres for me!! . ⚽🍺⚓
(@GregMerseyexile) reported
@kevinmagoo72 It seems I can pay it in at a Post Office but need a pay-in slip & envelope & going on the @santanderuk @santanderukhelp site is a waste of time as their 'Automated assistant' keeps asking daft questions even after you have answered them!! 🤬🤬
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emmaconst@hotmail.com
(@emmajemmma) reported
@santanderuk still waiting for someone to pick up the phone for online banking issue...45 minutes waiting so far.
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Sid 🎙️
(@Sid_Spurs) reported
@santanderuk Your Customer Service is as shocking as Newcastle Uniteds Defence.