Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David Drury
(@Drury1961) reported
@santanderuk What’s happening with Santander accounts, payments refused and app not working
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Hairy Monkey Gorilla
(@HairyMonkeyGor1) reported
@santanderuk it seems your mobile app is down again. Any idea when it will be up and running?
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ᶠˡᵘⁿᵏ ᶠᵉˢᵗ
(@FlunkFest) reported
@santanderuk Nope, not fixed at 7:50am, just tried the app and the main webpage, cannot access either.
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Poltergasm
(@IamPoltergasm) reported
@OlgunSarah @santanderuk oh, working for me now. Give it a try
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Harry c
(@harryc07184571) reported
@santanderuk is there issue with transfers going in ??
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Belinda
(@IamFilipina18) reported
@santanderuk @santanderukhelp is your online banking mobile app is down? 🙄🙄🙄
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judy parslow
(@jparslow1965) reported
update worldwide outrage with @santanderuk online banking not working, app not working, payments being declined and operator says card payments online and in stores will not work !!!!
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Brett 🇩🇪🇬🇧
(@hantskentflyer) reported
@santanderuk Had no issues about 0800
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Charlotte
(@clala79) reported
@santanderuk mobile and internet banking down again? #mobilebanking #CustomerExperience #Santander
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PV
(@Muppets25) reported
@santanderuk I am unable to access my account. Is online banking down?????