Is Santander down in Chester-le-Street, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (34%)
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Transactions (22%)
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Website (19%)
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Login (17%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Transactions | |
| Newcastle upon Tyne |
Login | |
| Newcastle upon Tyne |
Login | |
| Spennymoor |
Mobile App | |
| Gateshead |
Transactions | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
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Santander Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@DJRenoir) reported
@santanderuk I’m also getting problem setting up Boosts when I go from set up page 2 to 3. Can you tell me if Fitbit is on their as I am delaying a purchase I need to make. Thanks.
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liam
(@clydefc123) reported
@santanderuk the worst bank ever can't wait to shut my account down their a joke of a bank
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nikitacastrorjs
(@nikitacastrorjs) reported
@santanderuk 😡😡😡 Awful service. They've blocked my account for no reason and made me spend more than 30 minutes on hold on a call without any solution. Not recommended!
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Cheryl McMahon
(@CherylM080479) reported
@santanderuk Tried to book an appointment in my local branch to open an account for my son and was told there were no appointments until June!?! Absolutely shocking customer service 🙄😔🤬
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BeardedBatsman
(@beardedbatsman) reported
@santanderuk wow, the most awful service and app ever…tried to transfer MY money to another of MY accounts and you lock me out of the app and I can’t see where the money has gone - customer service closed!!!! will be closing account and moving all my money to HSBC.
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Cindy HerramanStower
(@cindyhsetc) reported
@santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!
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Exploring Father 🌍
(@PlanetMongo_ETH) reported
@_JTrades_ @santanderuk Or taking a high interest loan, they have no issue handing those out!
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Lizz🏅🏅
(@gigiliz12) reported
@markwass @santanderuk Message 👉 @LordHelp07 For Help ASAP
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Toxteth O'grady
(@cookietesla) reported
@AJGLife3 @santanderuk Are we going to be compensated for loss of boosts/awards etc? I have tried online, app and spent 1hr waiting on the phone to talk to customer service. Very frustrating
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Kevin
(@Kev0Kane) reported
@santanderuk Is this down again? I can't get access.