Santander

Is Santander down in Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle upon Tyne, England 10/24/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (10%)

    Website (10%)

  4. Login (7%)

    Login (7%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App
United KingdomGateshead Login
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GrimasonDianne Dianne Grimason (@GrimasonDianne) reported

    @santanderukhelp @santanderuk what is going on??? No app available, no online banking and no technical support via your phone lines - I might try carrier pigeon next. Where is your customer support??

  • Rosmack Ros Mackenzie (@Rosmack) reported

    @santanderuk Any idea how long the app will be down. I can’t access my account.

  • DaveAmbo Dave Ambo (@DaveAmbo) reported

    @santanderuk @santanderuk The Santander app is down, yet again, honestly I’m not sure why anyone should bother with them, they can’t even communicate with customers. This is very poor and definitely makes me want to change my bank.

  • AlastairCHogg Al Hogg (@AlastairCHogg) reported

    So santander is ******.. Online banking down, the app doesn't work and I can't even make payments online. Thanks @santanderuk

  • MickDennisReal Mick Dennis (@MickDennisReal) reported

    All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.

  • Peacemaker535 Dave Makepeace (@Peacemaker535) reported

    @santanderuk how can your online banking be down? Sort it!!

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk is the online banking not working? Using app just says retry each time

  • CMKT2010 RFC NOW THEN FOREVER #5️⃣5️⃣ (@CMKT2010) reported

    @santanderuk Shambles of a bank....maybe stop cutting your staff weekly and you wouldn't have these problems.

  • 1988_charlotta Charlotte (@1988_charlotta) reported

    Online banking unavailable, please call for help. Technical problems means phone assistance is unavailable. @santanderuk it’s been a while. Please let people know what’s happening.

  • Dicarter64 Di Carter (@Dicarter64) reported

    @santanderuk app says overnight maintenance until 6am. It's now 10am and it's still not working! I need to access my account