Santander

Is Santander down in Newcastle upon Tyne, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newcastle upon Tyne, England 04/19/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (39%)

    Login (39%)

  2. Website (32%)

    Website (32%)

  3. Transactions (13%)

    Transactions (13%)

  4. Transfer (9%)

    Transfer (9%)

  5. Mobile App (6%)

    Mobile App (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @santanderuk Despite having confirmed mortgage renewal (since August) - I keep getting warned that my mortgage will roll over if I don't get in contact. Same warning when I login ... Is there any number I can call where I don't wait 1.5hrs + for someone to pickup ?

  • ShortSassenach Calltainn (@ShortSassenach) reported

    @santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • jonaterro Jobby Graham (@jonaterro) reported

    @santanderuk ok, I've been more than patient with this. I have called more times than I can remember. I've been into the branch twice to get this resolved and after 3 weeks I still can't access online banking. I can't use cards as I need online banking to get PIN number. HELP ME

  • shaanp8 MoneyTalks (@shaanp8) reported

    @santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!

  • shaanp8 MoneyTalks (@shaanp8) reported

    Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • lHicksyl1 l_Hicksy_l (@lHicksyl1) reported

    @santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded

  • misswoo64 marilyn polden (@misswoo64) reported

    @santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times