Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 12/06/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!

  • HBAR_Lyfe1 HBAR (@HBAR_Lyfe1) reported

    @MasonVersluis Not much diffeeent to banks then , @santanderuk customer service is terrible.

  • pduncalfe Phil Duncalfe (@pduncalfe) reported

    @SantanderUK and other banks need to educate customers being scammed on how to access cryptocurrency safely rather than banning everyone from utilising their own money how they see fit. But then, #bitcoin and #cryptocurrency do threaten the need for Santander to exist...

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service is a terrible been waiting since 6:00 last night for my money

  • DuckworthMcNal1 Forest (@DuckworthMcNal1) reported

    @santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars

  • Ghaniwkwk Ghani wkwk (@Ghaniwkwk) reported

    @Crypto_Hungry_ @santanderuk @TheFCA The web3 community is getting ruined by these unfortunate events, but you can actually recover what you lost on your crypto wallet if you have the transaction ID and some evidence raul _deck on Instagram will help you, like he helped me the other day

  • VMildew Victoria Mildew (@VMildew) reported

    Is there a @santanderuk victims support group out there? I need something to do till they decide I can use my own money.

  • robbie_higs Rob Higgins (@robbie_higs) reported

    @santanderuk your customer service is truly horrendous. Nobody has a clue what’s happening. I spend half my time on hold, the other half being passed around only to be cut off. Best part is I’m only at account application stage, what the hell will it be like when you have my ££!!

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk what the hell is a back office team and why can’t they be contacted by phone? Also who are you to decide whether or not I can access my money?

  • RWarren1966 RoyWarren1966 (@RWarren1966) reported

    @santanderuk Get your customer service telephone lines sorted out instead of wasting money on pathetic unprofessional TV adverts with two overgrown schoolboys.