Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 02/15/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • djrwilliams David Williams (@djrwilliams) reported

    Anyone else experiencing problems with @santanderuk returning/cancelling online banking payments because of their new 'reference' rules? @santanderukhelp @bancosantander

  • maksympt1 Maks Petrenko (@maksympt1) reported

    @santanderuk why do you block my account access when I'm transferring money to another bank account of mine? I can't reach your security team via phone, your online bot doesn't understand "blocked access", your branch can't fix the problem either. Traditional banks are a joke...

  • SoniaTho2017 Sonia Thompson (@SoniaTho2017) reported

    @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.

  • KarynReidy Karyn Reidy (@KarynReidy) reported

    Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.

  • K___Barnett K B (@K___Barnett) reported

    @santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?

  • _knittingtopia 🧶Carol🧶 (@_knittingtopia) reported

    Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp

  • LucyB95CB LucyB (@LucyB95CB) reported

    Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.