Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/15/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • homegadget_mark Home Gadget (@homegadget_mark) reported

    @santanderuk tell me the stiff letters I've been getting are a "known system glitch". Also there is no follow up or apology letter that goes post glitch. Service has really had lots of issues the last 3 or 4 months after years of seamless service. Makes people feeling like moving

  • jen_35 Jen B (@jen_35) reported

    @santanderuk anyone else having problems with the app today? #banking #Santander

  • skingo Sarah King (@skingo) reported

    Can’t tell if @santanderuk is broken for everyone or just me - can’t make an online payment and can’t log into my account to check anything

  • eatsruns Sarah (@eatsruns) reported

    @santanderuk I'm trying to raise a credit card dispute but your website isn't letting me upload any documents (pdf format as requested)

  • Kevmac7 Citizen Kev (@Kevmac7) reported

    So annoyed @santanderuk another week with no access to my account 🙄

  • brockway_karen KarenB (@brockway_karen) reported

    @santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported

    @jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱

  • island_41 Piero Vitelli (@island_41) reported

    @SantanderUK - STILL nothing after a week. Utterly #useless #customerservice. You promise the earth to stop me shouting at you on Twitter, and then when I engage with you I get ignored, cut off or left listening to that one awful tune you have on your phone system.

  • Nyfiza1 Nyfiza (@Nyfiza1) reported

    @santanderukhelp @santanderuk I've been locked out of the app and online banking, phoned the helpdesk and the only resolution seems to be sending out new details in the post that could take 7days. Unable to access my money until then. Perfect way to lose customers, well done

  • marcfirth316 Wayward Son before it was cool (@marcfirth316) reported

    @jen_35 @santanderuk Same, and bank card isn't working either