Santander

Is Santander down in Gateshead, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 01/16/2026 19:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @santanderuk Up to your old tricks again. Refusing access to our Club account now our Public Liability insurance is over due and no one will talk to us. #Abysmal #poorcustomerservice 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    I’m so fed up with the horrible service I’ve been receiving from @santanderuk. They can’t seem to help me at all! Their complaints team are unresponsive! @santanderukhelp

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)

  • sjg_001 Sarra (@sjg_001) reported

    @santanderuk nice of your company to let customers know you’ve closed the Kettering branch down

  • ZainAmMo Z (@ZainAmMo) reported

    @santanderuk hey guys, I received a railcard with my student account. It has expired but I am having trouble renewing it. Any help?

  • RichEllerington rich ellerington (@RichEllerington) reported

    @santanderuk Are there currently any issues with the website? I've logged in to my account for the last 3 days but it still won't let me pay anything off my credit card. I've tried several payments off different card but still nothing. It's kinda getting annoying now. Thanks

  • Tellolysander juliana lysander (@Tellolysander) reported

    @MoragForbes @santanderukhelp @santanderuk I literally never believe all this hacking stuffs works not until I was recommended to Cybersecurity022 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you

  • KalmPC The First Horseman (@KalmPC) reported

    @santanderuk how can you shut down so many branches, reduce opening hours, and then the one central bank you have for an area refuses to do counter services because there are ‘only 3’ employees when the whole bank is empty. Santander Tottenham an absolute disgrace this morning

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?