Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 11/16/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

  • HaggisVeggie VeggieHaggisLover (@HaggisVeggie) reported

    @santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

  • Montou32 Monty (@Montou32) reported

    @santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?

  • KevPike87 Kev Pike (@KevPike87) reported

    @santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.

  • mohamme84867093 MD (@mohamme84867093) reported

    @santanderuk do you support payments to Coinbase?

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on

  • NewingSandra 💙Sandra Newing Griffiths (@NewingSandra) reported

    @santanderukhelp I would do that @santanderuk but web chat not on phone app and internet service unavailable today. I have received a text telling me you will return payments due today. Nice.

  • JustLEAVEeu Just Leave.EU (@JustLEAVEeu) reported

    @santanderuk closed at 6pm. So "select customer" actually means nothing anymore. Santander seems to have bought market share, and satisfied with that, now gives the same "bog standard" as any other bank. 👎

  • elizmcameron emcameron (@elizmcameron) reported

    @Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?