Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 12/31/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • investingonly21 LuisF (@investingonly21) reported

    @santanderuk my online access has been blocked. I am calling to unblock but busy line. How am i suppose to unblock? This is annoying. Blocked again within 1 month when transferring money

  • peacelove1967 Name cannot be blank 🍒 (@peacelove1967) reported

    @santanderuk Why is your website so unreliable? My 82 yo mother is at her wits end trying to access her accounts. After the usual overcomplicated rigmarole logging in, she has now been locked out of her accounts & has spent 20 minutes so far in a phone queue trying to sort it!

  • liz_glartworks Greenleaf Artworks (@liz_glartworks) reported

    @Tesco @santanderuk The payment is still pending!! You said this was sorted! Awful service👎

  • andiev777 Andie (@andiev777) reported

    @santanderuk Disgusting treatment of my son by Santander. He is a customer and yet you have not helped him over a perfectly reasonable SAR and now he risks failing a security screening for his new job because you have not given him the info he needs! Shame on you!

  • danny_biello7 Danny Biello (@danny_biello7) reported

    @santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work

  • jonw67 Jon Wooldridge (@jonw67) reported

    @JohnJamesDuffy @santanderuk Hope you've managed to get through and sorted? My partner spent hours last week trying to get through to Lloyds. Banking customer service these days is absolutely useless, so much for progress! They just don't seem bothered or interested. It was much better years ago.

  • DavidJEtheridge David J Etheridge (@DavidJEtheridge) reported

    @santanderuk had a problem regarding a bank transfer.

  • engweichua Eng Wei Chua (@engweichua) reported

    @santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!

  • Lisaray45624222 Lisa ray (@Lisaray45624222) reported

    @snowyherself @santanderuk I know who can help you I'm sure he can get this fixed with everything still intact. He's legit and very fast, waiting on support won't change anything they are unhelpful @alexfixx88 on IG

  • AJChops03 Alex Chopra (@AJChops03) reported

    @santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2