Santander

Is Santander down in Gateshead, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 12/22/2025 04:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • casssbasss Cassie (@casssbasss) reported

    @MorganBroadcast Very sorry to read about this, what a horrible experience. Thank you for sharing. I hope the police help. I will now be closing my @santanderuk account based on how you’ve been treated by them

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇺🇦🇬🇧🇮🇪#FBPE #FBLC (@deeokelly1) reported

    @MorganBroadcast This is awful! I hope you get some justice - and your money back... @santanderuk you need to do better than this!

  • HughLightbody Hugh Lightbody (@HughLightbody) reported

    @NeilMackay78 @MorganBroadcast @santanderuk So sorry to hear of your issues Charlotte. My self same thought Neil. As a Santander customer I will be thinking twice about continuing that relationship. Extremely poor customer service.

  • Bretheren Steve Smith (@Bretheren) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Sorry to hear about your terrible experience I hope you eventually have some success in finding a satisfactory conclusion with both organisations concerned. Can’t help feeling this has the characteristics of some inside collusion at the gym

  • meljomur Mel 🇪🇺 (@meljomur) reported

    @GillDurham @santanderuk @MorganBroadcast That is a shocking story. I can't believe a bank would treat its customer in such a horrific manner. I would never bank with them.

  • yorkie_pudding T!m (@yorkie_pudding) reported

    @MorganBroadcast @santanderuk How can someone get into your Apple Pay? Genuine question as the way I know it it’s impossible without faceID or your phone password.

  • GrahamMackenz18 Graham Mackenzie (@GrahamMackenz18) reported

    @MorganBroadcast @santanderuk If they had your phone and were able to access it they could get your pin from Santander app. I didn’t know you could go that until I saw your tweet

  • EmmaPassAuthor Emma Pass 🐶🚐💚🖊️📒 (@EmmaPassAuthor) reported

    @helengrantsays @santanderuk Bloody hell!! Someone tried to do this to D after his details were stolen online – they attempted to buy 2 Mercedes! – and his bank (@AskNationwide) shut everything down immediately. It was a pain to sort out but we're very grateful they were on the ball!

  • DianeHaywood71 DianeH (@DianeHaywood71) reported

    @drclairetaylor @santanderuk @bancosantander It's an awful thing - Iiterally just read the thread. Appalling lack of security.

  • gg41r Gertrude Puddleduck (@gg41r) reported

    @MorganBroadcast My heart goes out to you. You have been hugely let down by @VirginActiveUK and @santanderuk. Id be taking them both to civil court. They will not like that.