Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 11/21/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GrimasonDianne Dianne Grimason (@GrimasonDianne) reported

    @santanderukhelp @santanderuk what is going on??? No app available, no online banking and no technical support via your phone lines - I might try carrier pigeon next. Where is your customer support??

  • chijiokenwaob chijioke (@chijiokenwaob) reported

    @santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix

  • Peacemaker535 Dave Makepeace (@Peacemaker535) reported

    @santanderuk how can your online banking be down? Sort it!!

  • JodieWellstead Jodie Wellstead (@JodieWellstead) reported

    @santanderuk what is going on today? App not working, website not working, phone lines not working, some people can’t even use their cards!!!!! And nothing from you to clarify what’s going on?!

  • michaelwil97 Michael Williams (@michaelwil97) reported

    @santanderuk any news on when I can access my money? With your services being down!!

  • DaveAmbo Dave Ambo (@DaveAmbo) reported

    @santanderuk @santanderuk The Santander app is down, yet again, honestly I’m not sure why anyone should bother with them, they can’t even communicate with customers. This is very poor and definitely makes me want to change my bank.

  • louiseS22366704 louise S (@louiseS22366704) reported

    @RShak93 @santanderuk It wouldn't let me take money out but let me use my card okay wtf!

  • AlastairCHogg Al Hogg (@AlastairCHogg) reported

    So santander is ******.. Online banking down, the app doesn't work and I can't even make payments online. Thanks @santanderuk

  • Dicarter64 Di Carter (@Dicarter64) reported

    @santanderukhelp @santanderuk @santander I think it's time to switch bank accounts now...this is happening too often. Still no access to my accounts very poor service #santander #santanderhelp

  • CMKT2010 RFC NOW THEN FOREVER #5️⃣5️⃣ (@CMKT2010) reported

    @santanderuk Shambles of a bank....maybe stop cutting your staff weekly and you wouldn't have these problems.