Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 12/01/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CavalliLondra Piero (@CavalliLondra) reported

    Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I love in hope that you can overcome your I competency and actually do something #santandercrap

  • mariafaria20 Maria Faria (@mariafaria20) reported

    @santanderuk this is really awful customer service!! I’ve been on the phone trying to speak with someone for more than 2 hours!! Had a problem on the ATM and need help asap. TERRIBLE!!

  • Treelinius Benjamin Treeline (@Treelinius) reported

    @parkx19 @santanderuk Same issue with me. All my cards. Been on hold now for 20 minutes. They are having issues obviously, but really useful for us that they apparently dont know anything about it.

  • ClokeKaren Mrs KCEarlyyears (@ClokeKaren) reported

    @parkx19 @santanderuk Me too , MasterCard not working, been declined .

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp I guess you're now closed till Monday, thanks for doing absolutely nothing at all over the weekend to resolve my issue @santanderuk you are truly a bunch of incompetent idiots #dontbankwithsantander @financialombuds

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk It looks like visa debit is unaffected. Its visa credit giving the errors

  • hartlandpoint Sasha (@hartlandpoint) reported

    @santanderuk I’ve been on hold for half an hour. What is going on?? You really should offer a call back service If hold times are over 5 minutes.

  • CavalliLondra Piero (@CavalliLondra) reported

    Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I live in hope that you can overcome your incompetency and actually do something #santandercrap

  • Shujaatt1 Shujaatt (@Shujaatt1) reported

    @crisbudden @santanderuk I'll highly recommend you to contact kris4ord_ via Instagram he got mine fix successfully when I had similar issues few days ago, the support team won't be of any help