Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/25/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FMN_Buddies Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported

    @santanderuk why is the Bank App still using an outdated version of Excel on transaction downloads which causes customers issues when trying to save and work on ? We need xlxs format as an option! #xlxsneededNOTxls

  • Laconic_doc Dr Kit Byatt (@Laconic_doc) reported

    Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔

  • BartolomeoAndre Andre Bartolomeo (@BartolomeoAndre) reported

    @santanderuk customer service is a nightmare at Santander bank . Closed an account 2 weeks ago and still waiting for my money !! Apparently in a holding account gaining interest for them I think !!!

  • Jose_Bear Dave (@Jose_Bear) reported

    Just want to wish @santanderuk @santanderukhelp a MASSIVE “**** YOU!” for the holidays! Closing my account with no notice and no reason and demanding my student overdraft be paid back in six weeks, two days before Xmas! Why did my student account become a business account?!

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    @santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.

  • lwdcourt Dzr (@lwdcourt) reported

    @santanderuk Online banking not working again? Are you saving costs by cutting back on electric usage?

  • invertedcommas @invertedcommas (@invertedcommas) reported

    @santanderuk can you please fix your internet banking?? I desperately need 7 years of bank statements for court 9am tomorrow, why does your site never work when needed??

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    Nearest branches Shawlands southside, or Kirkintilloch, a town not far away. Head to Kirky. Karen dealing with us. CHAPS payment required to send ££££££ to @santanderuk Details given, Karen about to press send but error message comes up. Cant conirm Santander's deets are correct.

  • RobWilson_RW Rob Wilson ⚽️🚂📷 (@RobWilson_RW) reported

    @santanderuk How the hell can you justify my mortgage repayment going UP by over £130pm in the last 12 months already, then have the nerve to advise of a further increase from February!? @MartinSLewis website to be consulted for advice. This is scandalous!!! Merry flamin Xmas!!!

  • iainferguson77 Iain Ferguson (@iainferguson77) reported

    @santanderuk @santanderukhelp I am pretty sure the fraud hotline I called had just connected me to another customer….. would you like to make the contact with me that you promised 24hours ago? And also sort your IT security? #timeforanewbank