Santander

Is Santander down in Gateshead, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 01/20/2026 00:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,

  • SuzieBee61 Susan Bradbury #MGBGA 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuzieBee61) reported

    @santanderuk No thanks. Was with you years ago, reported a fraud to be told to just cancel dd which i had no details of. Closed account - problem solved. Never again.

  • a13xyZZZ a13xyZZZ (@a13xyZZZ) reported

    @santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?

  • micheroni mishy-g (@micheroni) reported

    So very frustrating I’ve been trying to speak to someone @santanderuk for 1 hour now 😫 The transaction can’t be completed online or in branch so this is my only option! Really poor service!

  • IanFinlay5 Ian Finlay (@IanFinlay5) reported

    @santanderuk Just tried to use my 123 debit card and it couldn't be recognised by the card machine. This isn't the first time I've had problems and iim not alone. Luckily had another bank card I could use. This is not an old card. What is the problem?

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk I have Lasting Power of Attorney with Santander UK, for my husband who can't speak or write and has serious cognitive issues. I pay for everything! He has loads of money, but I have to wait 24 hours to transfer any cash. It is a pain, when paying anyone!

  • HollieWickens1 Hollie Wickens (@HollieWickens1) reported

    Absolutely disgusted with @santanderuk yet again - disgraceful service and as soon as I’m back in the UK I’m changing my bank

  • ButterCrypto Augustus C. (@ButterCrypto) reported

    @santanderuk Are you Crypto friendly? I wont touch a bank who decides what I can or cant do with my choices like they do in Communist China or North Korea so if you dont block transfers to and from Binance then I am very interested

  • AmandaJayneCol1 Amanda-Jayne Coleman (Lady) (@AmandaJayneCol1) reported

    @santanderuk I don't know about you but I never want to see that Man on TV again after Drink Driving w/ his Mother and nearly mowing down a Mother & Children. He Sickens me to My Stomache! A Coupla Wk's in Priory Like Katy Price. All's Good?! @celebrityradio