Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 10/21/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BoxKatie Katie Hannah (@BoxKatie) reported

    @santanderuk can you help me please? I have a question about my debit card - the online chat logs me out and I’ve been waiting for a call for over 30 minutes.

  • SkinSeamstress Kim Hutchinson (@SkinSeamstress) reported

    Almost 2 weeks since I've been able to pay in any money to my @santanderuk bank account. Customer service is awful, so since they don't want my money, can someone reccomend a decent bank? I'll be switching asap.

  • SmeeTeret Teret Smee (@SmeeTeret) reported

    @santanderuk your call centre staff are connecting the call and immediately hanging up. It’s happened three times now. It’s incredibly poor customer service and really frustrating.

  • Andy04771342 kyle (@Andy04771342) reported

    @SarahHeleneuk @santanderuk @financialombuds perfect home is closing withdrawing apps and selling goods but still taking payments from vulnerable weekly before it goes conning millions our of pocket for a last desperate attempt to get money. Its wring needs stopping now. There closing down . Do something will u

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk Due to health have taken offer. I still stand by what I said customer service is appalling. Very disappointed

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk loyal customer with home insurance for over thirty years and receiving terrible customer care!

  • Jacksicko Jack Baker (@Jacksicko) reported

    @santanderuk Put as much effort into customer service you might be on to a winner

  • tariq2k87 Investor - Sustainability Projects (@tariq2k87) reported

    @santanderuk hi, is it true Santander does not support payments to Binance?

  • jennymccusker1 Jenny McCusker (@jennymccusker1) reported

    @santanderuk I’ve just spent 45 mins on the phone trying to get access to passcode and try no to access@bank via app. Referred to@website and asked to reset my passwords. This doesn’t provide the correct info to access app. I have ID no - what next? Please advise

  • positivetone20 Peace (@positivetone20) reported

    @santanderuk HELP Free MNK please don’t turn a blind eye he is an innocent and a good man..please please please.!!!