Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 08/31/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (19%)

    Website (19%)

  4. Login (17%)

    Login (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Gateshead, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SwindlehurstJ Jack A. Swindlehurst (@SwindlehurstJ) reported

    Is @santanderuk just slowly breaking down completely? Online banking is down again. Anything major you want to tell us?

  • CamlinJulie Jules (@CamlinJulie) reported

    @santanderuk my son has been trying to get through to your phoneline for weeks to unblock his account. Another 45 mins on the phone today still no joy. Please help he is desperate to unlock his account following fraud text message.

  • sunkyace sunky_ (@sunkyace) reported

    @santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?

  • ElitaEtheric Elita-Til all are-1 (@ElitaEtheric) reported

    @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop at some point?

  • wynn_andy Andy Wynn CMktr MCIM (@wynn_andy) reported

    Having real problems with my sons bank account @santanderuk, asking for more ID over a month after setting it up and having several IDs provided, now locked his account. Would be nice if there was some way of speaking to them, but seems not, got to be a better option elsewhere

  • Jordan97834734 Jordan (@Jordan97834734) reported

    @santanderuk hi, I’ve emailed your underwriting team twice and still waiting for a reply- can you help please?

  • ElitaEtheric Elita-Til all are-1 (@ElitaEtheric) reported

    @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop that at some point?

  • louisclack Louis Clack (@louisclack) reported

    @ElitaEtheric @NatWest_Help @santanderuk It's all getting a bit much Customer service is appalling!

  • Rosie_Hart Rosie Hart (@Rosie_Hart) reported

    Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.

  • SallyannBetts Sallyann Betts (@SallyannBetts) reported

    Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?