Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Transactions (17%)
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Website (13%)
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Login (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Gateshead, England
The most recent Santander outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Mobile App | |
| Gateshead |
Mobile App | |
| Gateshead |
Login | |
| Newcastle upon Tyne |
Transactions | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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iPilates Tracey
(@iPilates) reported
Sad to see @santanderuk continuing to have major problems with their accounts. Literally cannot use my card to pay for anything in the last month ! #getitsorted 🤬
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hilary mcerlean
(@hilarymcerl) reported
@santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud
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Liz White
(@MaidstoneEditor) reported
@santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???
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Alex Cunningham MP
(@ACunninghamMP) reported
Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it will give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy
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Phil Treagus-Evans
(@philtreagus) reported
It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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Roz Potenza
(@Greatdanishes) reported
@nicperrins @santanderuk It’s terrible. Trying to get a live human on the phone is near impossible. How crazy is that??
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Rose Annie
(@LittleKim_32) reported
@hilarymcerl @santanderuk Having issues with your account Hacked account Suspended account Disable account Band account Contact @Hack_lord277 on Instagram his the best when it comes to recovery of account
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Saab
(@GerogeSmith30) reported
@santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.