Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina
(@MomentOfForever) reported
@santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.
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HGA ✨
(@hols_xo) reported
@santanderuk hi, I need a closing statement for my help to buy isa. I think I may have already received this but need again - is it possible to obtain a copy via email or in branch?
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Sam
(@Sam28761592) reported
@santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport
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Lauren Turner
(@lollyt45) reported
Why has @santanderuk sent me a text saying they’ve cancelled my Apple Pay. Seen other people have the same problem ??? @santanderukhelp
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Claire Pov 🇺🇦
(@Claire_pov) reported
@santanderuk terrible customer service yesterday and you really don't support older people. A lot of 80+ years like my Mum don't do online banking (have you seen their phones) and your staff repeatedly say go to the online banking app and then leave you with the ipad in store
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Mark Burton
(@tooner2401) reported
Could @santanderuk care any less about my issues? Nope #dontcare #attitude
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Vicki McGrann
(@vix_avi) reported
Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡
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Jackie
(@jackieleitch) reported
@santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Liane
(@Liane0712) reported
@santanderuk just been turned away from Aspire lounge terminal 1 Manchester as my Lounge Key wouldn't work and they were saying it's another £20 membership. This has never happened before, very embarrassing. Select customer fed up!