Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 01/16/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMKimber Martin Kimber (@MrMKimber) reported

    @santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service

  • JonnyRogan Jonathan Rogan (@JonnyRogan) reported

    Has anyone else had issues opening a business bank account with @santanderuk I am an existing customer and I was told they are recruiting staff and will get back to me when this occurs. Yet @TideBusiness offer to do it online in minites #customerservice #businessbanking @JP_Biz

  • TonioBerrios Antonio Berrios (@TonioBerrios) reported

    ******* had it with **** IVRs this morning. @santanderuk @ThreeUK I'm looking at you! Show me a customer that actually enjoys using your IVR systems.

  • Josephinemariou Josephine (@Josephinemariou) reported

    @Zapex111 @santanderuk Ok I will refer you to jasspar1 on IG he will help you recover your hacked account, his legit he help many

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    Second attempt to speak to someone @santanderuk @santanderukhelp already 11mins in listening to a balance I did not ask for, blah blah loans blah blah website blah blah I’ll put you through !! NOW endless repeats of brain pecking music & rec messages to keep holding #santander

  • Youngty16 Tipper (@Youngty16) reported

    @santanderuk yall be on some fraud ****… yall must think i work for your ***’s… watch me closing my account..

  • chloe_k_99 chloe (@chloe_k_99) reported

    @santanderuk after 0 help for month now finally get somewhere with my new bank card most help had in month after being told 5 stories my card been made oh it actually hasn’t turns out should had month ago you jst didn’t want replace one was already made for Me, shocking help

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk I've spent over 3.5 hours over 2 days to your helpline and dispute res team to be told to call back on Friday. Your error, not mine, staff can see the issue but don't know how to resolve it, and I'm left £118 out of pocket AND doing the chasing. Not good enough.

  • wi6514 Dave Wilson (@wi6514) reported

    @santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending

  • Zapex111 James charles (@Zapex111) reported

    @santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.