Santander

Is Santander down in Gateshead, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 02/10/2026 12:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • findo83 Aldo Findlay (@findo83) reported

    @santanderuk any issues with banking app?

  • Support4Sophiex 💖SophieThompsonSuperFan💖 (@Support4Sophiex) reported

    @santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.

  • jonny5068 JoHo (@jonny5068) reported

    Why is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap.

  • danny2520 dan (@danny2520) reported

    @santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100?

  • ffyrestarr Stephanie Lewis (@ffyrestarr) reported

    @will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead?

  • adrianJunk1 adrian Junk (@adrianJunk1) reported

    @santanderuk Hi santander I download an update for my mobile banking but It won't not let me log in why is this

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?

  • maestropetr76 petr h (@maestropetr76) reported

    @santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?

  • wigzy1 Emma Harmer (@wigzy1) reported

    @santanderuk been on hold for over an hour, it cut to a ringing tone but no answer. Tried again same thing happened. Card/pin not working and no help whatsoever