Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 01/20/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • markpullen Mark Pullen (@markpullen) reported

    Another day of cr@p ATM service from @santanderuk #Halifax machine not accepting cheque deposits. Wasted journey & means having to travel miles because not app deposit yet available. Poor service

  • davidkbrown77 Dave Brown (@davidkbrown77) reported

    @santanderuk fraud team thanks for the genuine support tonight. New complex scam people be aware, don’t give away partners details, DOB, phone number etc. Wife works for NHS in the community was in bed with covid and scammed. We didn’t have much but worried we have lost it all.

  • SirMoyoOni ìlù Bàbà ♟ (@SirMoyoOni) reported

    @santanderuk keeps giving my well over 70 years old mother loans in 10s of thousands! That she literally gives aways and stopping her from retirement! Awful awful from santander! Something must be done to fix this!!!!! @financialhelpuk #ineedyouradvice

  • Me19361905 Mel (@Me19361905) reported

    Just when I was preparing to switch everything over to @chase_uk as my main bank there seem to be constant issues. I now may not be able to pay my rent due tomorrow as no outgoing payments possible. Luckily I still have my @santanderuk account to fall back on. Sort it out Chase!

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk @ScuderiaFerrari @twinklresources Is anyone actually working at your call centres? 25 minutes thus far for a 123 account holder Your service is getting worse and worse and no means of contact on this platform for Santander UK unlike some of the other Santander

  • ruth_lawlor Ruth Lawlor (@ruth_lawlor) reported

    @santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please

  • MillingsOwn Millings Own (@MillingsOwn) reported

    @santanderuk you locked my account a week ago while I was sending money to my other account, your lines are never free, online chat is a robot and I have no access to my online banking and this is after all the trouble you caused on the 1st July and the locked the account on 2nd

  • Mark_J69 MarkJ (@Mark_J69) reported

    @santanderuk Hi..my 15yr old son has a Mini 123 current account with a cash card. How does he upgrade the card to a debit card? Can't find anything on your website to advise.