Santander

Is Santander down in Gateshead, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/01/2026 04:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nckdnks Nick Danks MIPM (@nckdnks) reported

    Can i just say, its bad enough that @santanderuk closed hundreds of branches around the UK but also having the ones that are left closing at 3pm is absolutely terrible for #smallbusinesses. Seriously considering moving #bank as you are not the best for businesses any more. 😡

  • julesquinn24 Julie Quinn (@julesquinn24) reported

    @santanderuk Was advised letter was sent did not receive one. Was asked for I’D and did not have this and unable to get home and back due to your short opening hours- no customer service

  • CrystalTheatre_ 𝙲𝚛𝚢𝚜𝚝𝚊𝚕 𝚃𝚞𝚛𝚗𝚎𝚛-𝙱𝚛𝚒𝚐𝚑𝚝𝚖𝚊𝚗 (@CrystalTheatre_) reported

    Do not bank with @santanderuk @bancosantander if you wanted to be treated with respect as a customer

  • stevensonsarah Sarah Stevenson (@stevensonsarah) reported

    @santanderuk is there an issue with the banking app, trying to log in but wheel just keeps spinning and not logging on.

  • emmaabb emma abbondante (@emmaabb) reported

    @santanderuk been on hold to customer service for over half hour now, anyone working?

  • dan371971 Danny Hutchings (@dan371971) reported

    @santanderuk 2 cash ISA, 2 savings accounts all at 0.10% interest. No increase for a long time. Interest rate is now 1.75%. When can us savers expect a decent interest rate increase in savings? We’re living in hard times and it’s about time banks did their bit to help.

  • GrecianGirly Angela O'Brien (@GrecianGirly) reported

    @ashtonkeevil @LloydsBank My problem is with @santanderuk . I have never experienced anything like it. 😕

  • MsTweetiePye Tweetie Pye (Knight of the Ream - by the copier) (@MsTweetiePye) reported

    @santanderuk I'm trying to sort out my existing @santanderuk finance but keep getting an error code and told to ring. Tried to phone and spent 2 hours over last two days but still can't get through. What is the best way to speak to someone and get payments sorted?

  • A_MyRules1 S (@A_MyRules1) reported

    @santanderukhelp It’s a GENERIC QUESTION and you do not need to access my account! Let me rephrase… How early can someone agree a new rate if they are in a fixed rate mortgage? Can you kindly help with the generic answer???? @santanderukhelp @santanderuk

  • siany_d Siâny D (@siany_d) reported

    @NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record