Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (33%)
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Login (24%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Surj
(@SurjKhera) reported
@santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look
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Shona
(@ShonaM79) reported
When @santanderuk is down and your card declines in a shop 🤯 then couldn't pay for some food nor my car parking. Just shows that moving to a cashless society aint necessarily a good thing 😒 #santanderdown
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Eric Andrew Charles
(@EACharles12) reported
@lisabrackers @santanderuk Totally agree but today’s events show the need to spread your banking love around! I don’t advocate using credit cards but today they would be helpful. Also if you upload your card in Apple Pay would still work even if the bank is down.
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Luke Cropley
(@LukeCropley) reported
@santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”
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Martin
(@MartinKoss) reported
@santanderuk This is blooming criminal! Absolutely UNACCEPTABLE! I hope millions of customer jump ship as soon as they have access to their money! Despicable behaviour to not have the ability to roll back to a working system and leave so many people unable to access their money! CRIMINAL!
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Art de Maison
(@ArtdeMaison) reported
@santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words
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sarah woodhouse
(@scarysary76) reported
@santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.
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Art de Maison
(@ArtdeMaison) reported
@santanderuk @santanderhelp I visited 2 branches today to access teller services in the absence of ATM and card services. Windsor didn’t even apologise for lapse of service. Maidenhead had one person there at noon. Tellers had left as they knew outage would not be fixed by 4pm
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Martin 父 Bubear
(@martinbubear) reported
@santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.
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Kenzie G
(@kenzie_g_1884) reported
@santanderuk @santanderukhelp this is ridiculous. Any idea when the issue will be fixed? 🙄