Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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iona
(@elphabae_) reported
@santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better
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Kitten Watts
(@Kathryn_Watts) reported
Just had my bank accounts hacked and feel violated. Called @santanderuk to report it and get told to call weekdays between 9-4. Gonna be out of the country next week so don’t know what ******** to do.
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sebah kusaga
(@kusagajnr) reported
@santanderuk i am very upset with your customer service espicially people from call center been up and down chassing to clear my counter cheque more than 3month it seem no one know what to do can you help me please😭
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Mia
(@__miasykes) reported
@santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message
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Craig Butcher
(@craigbutcher) reported
Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!
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fat dad
(@fat_dad_cyclist) reported
@santanderuk terrible customer service at cwmbran branch today. This is not how to treat people
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J B 🇺🇦
(@jonny_b69) reported
@London_Cycling @santanderuk @TfL Why are you presenting the substantial price increase as a reduction? At present the £2 access charge give unlimited rides <30 mins over a 24 hour period. Now every ride <30 mins will cost £1.65. Money may be tight for TfL but its also tight for Londoners who rely on hire bikes
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Craig Butcher
(@craigbutcher) reported
How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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Dan Bruce
(@dannybster) reported
@santanderuk is there a problem with UK phone lines? I’ve been on hold for 1h 15m so far.
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fat dad
(@fat_dad_cyclist) reported
@santanderuk such terrible service from cwmbran branch today