Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (25%)
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Login (19%)
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Transfer (6%)
Community Discussion
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Osborne
(@ImHayleyOsborne) reported
@santanderuk how is it possible for a retailer to access a bank account balance and available balance from a card machine used for payment. And is this legal? Especially if they don’t inform you what they are doing first?
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Emma Steven
(@emmacatster) reported
@santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.
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Flash
(@portybelly) reported
@santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless
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Leeroy Lee
(@LeeroyLee2) reported
@santanderuk 3 weeks later, NO HELP FROM SANTANDER WHO ARE HAPPY FOR FRAUD TO GO UNPUNISHED!!! USELESS BANK.
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Matthew
(@MKRJ10) reported
@santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom
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Simon Treadwell
(@simon_treadwell) reported
@santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....
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Cassia
(@cjcrichton) reported
@santanderuk you pay no interest and subject us to ant and dec how about £140 to stay a customer?
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Chris Kyne
(@chris_kyne) reported
Ever tried getting through to @santanderuk customer service? Nearly an hour on hold already and still going strong 😡
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funky philly
(@funkyphilly01) reported
@santanderuk fraud & security team have a shocking response time. Disputed an account closure over 5 weeks ago and yet still not heard anything back . Despite saying they will get back to me. Absolutely poor service 👎🏾
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Marilyn Dobbs
(@MarilynDobbs1) reported
@santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?