Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/30/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (26%)

    Website (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • absinthm1nded Justin Case (@absinthm1nded) reported

    @MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡

  • bevJacks Bev Jackson (@bevJacks) reported

    @GreenwichOMRLP @santanderuk If it’s that easy then the banks should issue a warning.. they are accountable, it’s disgusting really is!

  • Victori44392430 Victoria Berry (@Victori44392430) reported

    @MorganBroadcast @NeilMackay78 @santanderuk As far as your case goes chatlotte - Look at all your insurances to see if they can support your case.There must be some way of interlinking all the cases.Keep on at and reminding local fraud squad to see if any update.Hopefully someone is n Twitter will see your post. Good luck

  • CpmGray Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️ (@CpmGray) reported

    @suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.

  • The_Final_Draft Cole (@The_Final_Draft) reported

    @MorganBroadcast I hope it gets sorted today. Thank you for highlighting this issue, I had no idea that the app revealed pin numbers. I would love @santanderuk to explain why it's so easily available when we have been told for years that nobody can access it, not even staff.

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • scrunchieshaz Shaza B 💙🌈💛 (@scrunchieshaz) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.

  • GeoffreytheC GeoffreytheFlexuralCat (@GeoffreytheC) reported

    @MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x

  • mazzzdaaa M (@mazzzdaaa) reported

    @MorganBroadcast If they managed to get through to your Santander app they can get your pin from there. The blame obviously lies with them and I’m sorry that they have been so incredibly ****. @santanderuk seriously reconsidering you as my banking and mortgage provider after hearing this