Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The Libertarian
(@A_True_Liberal) reported
@agegarton @MorganBroadcast @santanderuk Having worked in call centres, there are lots of hard working customer service staff. No question. There are also staff who don't give a damn about customers and just want hit their targets and get to the end of their shift with as little hassle as possible.
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Cllr Kate Chinn 💙 🇪🇺 🇺🇦
(@Epsom_Chinn) reported
@MorganBroadcast @santanderuk I had a card stolen and the PIN number used 2006/7 time. I made a statement saying I had never written it down as I changed it the day I got the card. They accepted this and reimbursed me so that’s 16 yrs ago. I believe banks know it can happen !!!
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Elizabeth Acheson
(@e_acheson) reported
@MorganBroadcast What an awful set of events, so sorry you’ve had all this to deal with, without your phone, immediate access to home (w/o keys) and all your personal stuff. Absolute nightmare not helped by the cavalier attitude of @VirginActiveUK and @santanderuk #rubishcustomerjourney
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Kerryn Groves 💙
(@monkeykezza) reported
@MorganBroadcast @Sorrelish **** me! That sounds horrendous. Definitely sounds like an inside job too. @santanderuk are also doing as much as possible to get out of paying you back. The PIN was got from their app! I really really hope you keep fighting & get every penny back!
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Elizabeth Ayres
(@AyresElizabeth) reported
@MorganBroadcast Horrendous, I sincerely hope @Santanderuk support you and fast! I have online banking with them too, and will be watching your story closely as I'm appalled at their response so far.
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Paula Lindores 💙
(@PLindores) reported
@MorganBroadcast So sorry to hear about this awful experience Charlotte & how amazing that so many people are responding with great advice. I really hope you get your money back soon & @santanderuk & @VirginActiveUK hang their corporate heads in shame.
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Toby Benjamin
(@Toby_J_Benjamin) reported
@MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.
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Maureen Myant
(@maureenmyant) reported
@MorganBroadcast Thank you so much for posting this. I hope you get some justice. This is a horrifying story. I had been considering moving account to @santanderuk but I won't now. Nor will I use a banking app. Terrible lapse by your gym too.
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CA Purkis
(@OstrichWars) reported
@MorganBroadcast @santanderuk The request usually shows them how serious you are about getting the information. You would be able to see how they came to their conclusions!? If you need any help with the GDPR request - DM me.
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Myz Lilith
(@MyzLilith) reported
@bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.