Santander down? Current status and problems in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Daniel (@danieljohnallis) reported 9 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 12 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 14 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoe Smy (@ZoeSmy) reported 9 minutes ago

  @santanderuk you notify me of fraud and ask me to call - 3 hours of trying and no reply- dreadful service. How do I arrange a callback please

• 
  kate chanter (@ChanterKate) reported 9 minutes ago

  @santanderukhelp @santanderuk Santander, please help. I have been trying all day to report serious fraudulent activity (identify theft). Please can you tell me who to contact.

• 
  karen hughes (@karenhu87388726) reported 11 minutes ago

  @santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …

• 
  kate chanter (@ChanterKate) reported 15 minutes ago

  @santanderukhelp @santanderuk I have been passed around all day, and now cut off after being on hold for over an hour. Please help with who I should contact.

• 
  Dicky Motors (@MotorsDicky) reported 16 minutes ago

  Friend just found lady’s purse, containing cards, d/licence 200 miles from her home. He called @santanderuk to ask them to call their customer, and pass on his no. so she can confirm current address (hotel?), and he will recorded delivery. “Can’t do that Sir, data protection”.

• 
  Lauren Armstrong (@duve65) reported 18 minutes ago

  @santanderukhelp @santanderuk your customer service and onlines services are utterly appalling. What an absolute joke trying to make a payment, speak to someone and still waiting on a response from the customer complaints team. Also your "text" service looks more like fraud! 🤬

• 
  simon bennett (@felixeemopener) reported 22 minutes ago

  @santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end

• 
  MagicMike (@EmArSee1) reported 22 minutes ago

  @santanderuk Hi Santander, are you aware of any issues with certain payment merchants? I'm having trouble withdrawing some funds from an online casino site who say there is a problem with Santander and their payment processor Credorax / BamboraGa - can you confirm?

• 
  Samuel Reynolds (@SamuelR47417979) reported 23 minutes ago

  @santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?

• 
  hd52 (@hd52time) reported 24 minutes ago

  @santanderuk This is STILL not resolved! I've been trying to make payment for days and not working! Still now! Instead of virtue signalling why don't you focus on making sure your banking function works!