Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 12/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WharfPotato Depressed by (not just) cladding (@WharfPotato) reported

    @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk All... the FCA suggest that all working with customers in finance should TCF or treat customers fairly. Ask for a formal complaint. Even if you accept compensation you can still progress to the ombudsman.... Santander have been treating customers with disdain for some time now.

  • Loubles0Loubles Loubles (@Loubles0Loubles) reported

    @santanderuk is it your official policy that you will refuse to talk to a customer if they call from a phone number you don’t know? Because after 25 minutes waiting for you to pick up at all this was pretty damn irksome

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • bluberryblushes First Disciple Yiling Wei Sect (@bluberryblushes) reported

    @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

  • CharlesRuncie Charles Runcie (@CharlesRuncie) reported

    @santanderuk Please please Santander, please remove those TERRIBLE adverts with A+D. They're witless, patronising, embarrassing. Save some money and get Howard from that other lot, or use that meerkat, even a black horse - anything!

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk the online chat just tells me to call up with my issue, not a fan of the robots operating the online chat service!

  • HFtoUHF Shortwave Listener (@HFtoUHF) reported

    Hello @santanderuk, how come I can only dowload transactions in CSV for the last 12 months? It gives me some insight into your antiquated back-end. Do you need help from someone like me? Frankly, it's rubbish.

  • ClaireN24742145 Claire Nicholls (@ClaireN24742145) reported

    @santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!

  • swfcmunch Kieran Hukin (@swfcmunch) reported

    @santanderuk Is there an issue?