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Santander

Santander down? Current status and problems in Gateshead, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969
    Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Togs100
    Paul Teague (@Togs100) reported

    @bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service

  • Stanplatt
    Stan (@Stanplatt) reported

    @alan_gibbons @santanderuk I called the bank last week and when the automated service asked what my call was about I said “fraud” they answered me within 15 seconds. Probably because it was going to cost them money. #truestory

  • StuMan21953001
    Stu Man (@StuMan21953001) reported

    @santanderuk CAN SOMONE ANSWER THE PHONES!!! I WAS SUPPOSE TO RECEIVE A CALL IN RELATION TO MY BUSINESS ACCOUNT 60 STAFF ARE ABOUT TO LOSE THEIR JOBS AS I CAN NOT ACCESS MY OWN MONEY TO PAY THEM. WE ARE LOOKING INTO IT DOES NOT HELP FEED THE FAMILIES OF MY STAFF.

  • StuMan21953001
    Stu Man (@StuMan21953001) reported

    @santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help

  • StuMan21953001
    Stu Man (@StuMan21953001) reported

    @joriches @Michelle_JML @santanderuk Ridiculous! I can't access my business account the past 5 weeks and I have 60 staff who are on the verge of being unemployed plus can't afford their bills or feed their families But don't worry they said they will look into it for me!!! It's now 5 weeks later.

  • simon_david91
    Simon Bell (@simon_david91) reported

    @TheRealJimShady @santanderuk @santanderukhelp Just got off the phone with the mortgage team, who say that it is down the to underwriters to decide on who is granted a mortgage. No info available on whether a different approach was being taken for buildings with fire safety issues, following this statement.

  • MrsKelseySBB
    Mrs Kelsey (@MrsKelseySBB) reported

    @santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!

  • AroraU
    AroraU (@AroraU) reported

    @santanderuk hi, I’m having some issues transferring money on the app. Is there an issue

  • StuMan21953001
    Stu Man (@StuMan21953001) reported

    @PeterMa33025602 @santanderuk I feel your pain I can't access my business account for the past 5 weeks 60 staff who can't be paid or feed their families and I am told we are looking into it!! Joke of a bank I can't access my own money and their is no branch access apparently. You might be waiting a while!

  • PeterMa33025602
    Peter Mannion (@PeterMa33025602) reported

    @StuMan21953001 @santanderuk Totally agree. It sucks. I can't even go to a branch because they close at 3pm. You would think it was still 1950. Appalling service