Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Hill
(@Gill_WWA) reported
@santanderukhelp Hahah hilarious - that is the issue isn’t it! I can’t contacts them as THEY NEVER PICK THE PHONE UP. Wow @santanderuk really is a joke organisation.
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Elena J
(@Posi61) reported
@santanderuk been trying to call customer service for two days but nobody answering?
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Gillian Hill
(@Gill_WWA) reported
@vickimunro5 @santanderukhelp Have you seen how many other people have exactly the same problem. I am reporting @santanderuk to the ombudsman as they are making so much money in extra interest from us as no one will answer the phone.
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Mike Flint from the UK
(@michaelfromuk) reported
@Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.
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Jockywocky Esq.
(@jockywocky) reported
Dear @santanderuk Do you consider making someone hold on the phone for 1 hour 32 minutes (so far) to get a mortgage statement good customer service?
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Mike May
(@MikeMay69) reported
@santanderuk just emailed me abt switching off Retailer Offers. Email says the replacement "Boosts" will be "new & improved". This is impossible. If it's new, it didn't previously exist and thus can't be improved. If it's improved, it existed previously & therefore can't be new.
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Sam Hakim
(@SamaHakim) reported
Absolutely had enough of @santanderuk customer service has been getting worse and worse and now beyond anything acceptable.
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Dan
(@dandreews) reported
@santanderuk @santanderukhelp Been on hold for over 2hrs. Get through and give my account number only for the call to cut out. Lucky enough for this to happen to me on Saturday too after being on hold for over an hr then. Received no call back on either occasion. Terrible service
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deb garrod
(@debdebgarrod) reported
@santanderuk I have spent days trying to sort out my mortgage redemption. I am within 7 days of it expiring. No bank near me anymore, No response on the phone and the chat function keeps me waiting and logging itself off - please help?????