Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 11/25/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Notlazarus Halloween jack (@Notlazarus) reported

    @santanderuk Unless you have an opinion they disagree with then they'll shut you down

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

  • shabs_uk Shabba Dabba Do (@shabs_uk) reported

    @santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.

  • Classof1945 Ruthie123 (@Classof1945) reported

    @santanderuk @santanderukhelp As soon as I get this hell hole you have put me in I’m getting a new bank This **** didn’t happen all the years I was with M&S bank and only changed because they were shutting current accounts. Don’t tell me to talk to the kid at Metrocentre

  • kirstyefc86 Kirsty Green (@kirstyefc86) reported

    @santanderuk hi, just wanted to say I've just spoken to a member of your customer service team who was fantastic, im gutted I didn't make a note of his name but if you could DM me I can give you details of the call to trace. Thanks

  • Wasim_Pervaiz Wazcam (@Wasim_Pervaiz) reported

    @santanderuk block my account for ‘security’ reasons and then can’t answer phones. Amazing

  • scottiedunbario scott dunbar (@scottiedunbario) reported

    @santanderuk ABSOLUTELY DISGUSTED BY SANTANDER BLOCKED MY ACCOUNT . DUE TO MY BANKRUPTCY. NOW I CANNOT ACCESS FUNDS AT ALL .

  • spacie_cake (dis)grace (@spacie_cake) reported

    @santanderuk ‘s customer service is absolutely abysmal. 🙃🙃🙃🙃

  • RandomParticles MB (@RandomParticles) reported

    @santanderuk I wouldn't switch to bank with you for £130,000. You are a horrible company to deal with as a customer. You are STILL sending post in my name to my sister's address 10 years after I stopped having anything to do with you.

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.