Santander down? Current status and problems in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 25 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  sorcha (@sorchaodonneII) reported 37 minutes ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• 
  Daniel (@danieljohnallis) reported 51 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported 58 minutes ago from Newburn, England

  @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wendy gordon (@weny62) reported 1 minute ago

  @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

• 
  Bertie Bear (@B3arBertie) reported 8 minutes ago

  @lukeaaronmoore @santanderuk Switched to First direct about three years ago. They haven’t let me down yet.

• 
  ˢᵀ  🔱 (@hourlytacha) reported 9 minutes ago

  You server is down @santanderuk please

• 
  James (@Jamestayls) reported 11 minutes ago

  Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!

• 
  Clare Wiener (@ClareWiener) reported 13 minutes ago

  @santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful

• 
  🥾 (@hik3rv2) reported 16 minutes ago

  @santanderuk your app isn’t working either

• 
  Shanna morgan (@Shannam16752382) reported 16 minutes ago

  @santanderuk why is it impossible to do a live chat with a human being or send an email to yourselves ? Not everyone has the capability of calling during working hours !

• 
  FilTrip (@fliptrip05) reported 18 minutes ago

  @santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm

• 
  REALMRSOPINIONATED (@MRSREALOPINIONS) reported 20 minutes ago

  @Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions

• 
  Truth Loyalty & CRM (@tweetstruth) reported 23 minutes ago

  @santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?