Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/09/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DrwSargent Dave Sargent 💛 (@DrwSargent) reported

    @Niki44 @VirginActiveUK @santanderuk Makes you realise phone banking should be avoided, better to just login to your account via the browser

  • aimeecozza Aimee Cozza (@aimeecozza) reported

    @MorganBroadcast Frankly I do not understand with all of the security that these banks are supposed to have why they keep making such poor decisions where people like us get jammed up like this. Hopefully @Santanderuk realizes this is a MAJOR problem and reverses course

  • RobynsBookshelf Robyn Daniels (@RobynsBookshelf) reported

    @santanderuk We don't want you, you treat your coustomers like ****.

  • LarocheCS Anj 💙 Mask On (@LarocheCS) reported

    @drclairetaylor @santanderuk @bancosantander But don't you have to have the mobile Banking pin initially to access the app?

  • eljmayes Edward Mayes (@eljmayes) reported

    @MorganBroadcast I had terrible issues with the Lincoln branch of @santanderuk a few years ago when a manager went into my account and changed my direct debits without my knowledge. Never did get an apology from said manager. I hope you get things sorted quickly.

  • JassyMine69 Jasmine 🌹💙 #BLM (@JassyMine69) reported

    @NeilMackay78 @MorganBroadcast @santanderuk Me too. Don't like the lack of security and terrible customer service. So sorry you've gone through this, Charlotte.

  • PaulBar81542561 Paul Barker (@PaulBar81542561) reported

    @MorganBroadcast @santanderuk How did they reset your online banking, I have the Santander app and it still requires a password to access. Also was your phone not password protected?

  • TahminaOnree Tahmina 🇬🇧 (@TahminaOnree) reported

    @MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬

  • zhanpenghng On your left (@zhanpenghng) reported

    @MorganBroadcast Charlotte, I suggest you seek the help of @financialombuds to advise you on @santanderuk's decision not to refund.

  • ElleMaisie_x elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc