Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 03/24/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • Digital_Crate Digital Crate (@Digital_Crate) reported

    Not been able to access @santanderuk mortgage system for 2 days or get through on the phone. Whats the betting I can access it or speak to someone today though? 🤔. #strangethat

  • SearchableLiam @SearchableLiam (@SearchableLiam) reported

    @santanderuk - FYI app is down - might want to have your team look into it.

  • fynkak Eive Fynkak (@fynkak) reported

    @santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews at all to help me

  • MaryfMowat Mary Mowat (@MaryfMowat) reported

    It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk if dial no on statements 0800 9 123 123 easy to miss the 9. Did that got answer saying no longer number for u, dial another customer no costing 65p per minute. Scam to beware of.

  • sengupta_monish monish sengupta (@sengupta_monish) reported

    Dear @santanderuk thank you for your great service. I was on the phone for 16 minutes when one of you picked up the call inspite being so busy. Then the guy told me hold the line for a brief moment. The moment never came. After 10 minutes you just disconnected the call.

  • MB83687 MB83687 (@MB83687) reported

    @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards

  • tristaningram Tristan Ingram (@tristaningram) reported

    Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless