Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 09/16/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (16%)

    Login (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Gateshead, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.

  • KarenMayNUW 🪷 Karen May 🪷 (@KarenMayNUW) reported

    @MorganBroadcast What an absolute mare. I am so sorry you had to go through this and not getting the support. @santanderuk are shocking - we have 2 major complaints being investigated at the moment, and both with the ombudsman. I hope someone pulls their finger out and sort this out for you 🤞🏼

  • MarjorieIngall Marjorie Ingall (@MarjorieIngall) reported

    @MorganBroadcast This is horrifying. I’m so sorry. I hope shining a light on @santanderuk’s lax security, victim-blaming, and vile customer service helps motivate them to make things right with you and make changes to protect all their customers.

  • Elly_JoyUK Joyously Elly #FBPA #FBPE 🇺🇦 (@Elly_JoyUK) reported

    @MorganBroadcast A colleague's partner had their gym locker broken into last week, but fortunately they caught it before the scumbags went mad, and they didn't get his phone. Total scum, and I'm including @santanderuk and @VirginActiveUK in that description. Hope costumers vote with their feet.

  • J1M80_M3D James Medley ⚡️ (@J1M80_M3D) reported

    @MorganBroadcast That sounds terrible I won’t be using @santanderuk in the future. My building society blocked my card when I tried to buy £250 of crypto once, I hope they would do the same if larger amounts of money were spent at any high street shop

  • TahminaOnree Tahmina 🇬🇧 (@TahminaOnree) reported

    @MorganBroadcast Shocked and sad to read this and how awful all this is. Appalling behaviour from @santanderuk and @VirginActiveUK hope you get your money back 🙏🏽 and scums get caught. The world is f’d up with disgusting people 😔🙏🏽🤬

  • BonesAndLace12 Hunter (@BonesAndLace12) reported

    @santanderuk We would like you to be pleased to help @MorganBroadcast ! Her money was stolen because of your poor security measures! Her pin was accessible within your app! There's no transparency, your strategy is poor, and your performance feels the same.

  • TheAstrid79 alexm1979🌱 (@TheAstrid79) reported

    @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

  • JudyWeb92176381 Judy 🇺🇦 🦖🌹 #NHS #ClimateEmergency #RejoinEU ⭐ (@JudyWeb92176381) reported

    @MorganBroadcast Charlotte, I'm so sorry - what a devastating experience. Don't give up - @santanderuk have treated you abominably and they mustn't be allowed to get away with it. I suggest you contact BBC Radio 4 @Moneybox - they have investigated a lot a fraud and might be able to help.

  • Maggiepeggy36 Margaret 💙 🕷 (@Maggiepeggy36) reported

    @MorganBroadcast So awful for you. I hope you get full compensation from @santanderuk All good wishes to you.