Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Myrddin Edwards
(@MyrddinE83) reported
Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable
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Carys Marshall
(@csb1985) reported
Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!
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Chris
(@owyeschris) reported
@santanderuk I closed an account two years ago only to notice that it is still open? Calls are recorded so I know I was told the account was closed. I don’t even bank with you and just called up again to cancel it. 25 minutes later you just cut the call off? Ridiculous service!
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Harriet
(@hxrrietwright) reported
@santanderuk I have tried calling so many times and I just end up being on hold for over an hour each time and I cannot wait this amount of time - I need to add a different phone number to my account so can this be dealt with via Twitter chat instead as I need access ASAP.
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Paul Donaldson
(@PaulDonaldson2) reported
@santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat
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T
(@T15596437) reported
@santanderuk @antanddec Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on missed due dil. Anything else but bounce back 4 sant biz clients
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SGK 🔥 🚩
(@captaink99) reported
@openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?
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T
(@T15596437) reported
@santanderuk Santander UK bank licence should be reviewed by fin ombudsman mislead business, cont refusal SME’s giving financial or other help in pandemic unless 100% gov backed BBL. Only then swift help, even group companies BBL now causing serious acct freeze disruptions on missed due dil.
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Becky Elkin
(@beckybooelkin) reported
@santanderuk will anyone ever actually pick up your phones? Locked out of my app, only way to unlock is to call and for the fourth day in a row I’ve been on hold for almost 45 minutes!! Shocking service
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T
(@T15596437) reported
@santanderuk Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on in. missed due dil. Anything but bounce back 4 sant biz clients