Is Santander down in Gateshead, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Coleman
(@Dan_Coleman98) reported
@santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander
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Mark Alder
(@stillinnocent) reported
@santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming
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james marshall
(@back4the1stime) reported
@santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾
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Craig Butcher
(@craigbutcher) reported
How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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Chocolate Buttons
(@chocbuttons2) reported
Why the hell don’t @santanderuk answer their fraud line?! I’ve been ringing and ringing! Entered all my security details and it just rings! How is it possible to be this terrible?! #Raging
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CazMc
(@cazmcnamara) reported
@santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…
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Craig Butcher
(@craigbutcher) reported
Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!
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lily
(@LilyHaring) reported
Stolen Santander bike and £300 down the drain this is not fair @santanderuk
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Louise Devlin
(@louloudevlin) reported
@santanderuk worst bank ever! They like having your money but when you need help due to fraud absolutely useless.
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karen chinnadorai
(@kaceymyl) reported
@santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed