Santander

Is Santander down in Gateshead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Gateshead, England 01/30/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BeccaPedley Becca (@BeccaPedley) reported

    @santanderuk Hi I am still having issues, will this be resolved today?

  • parkin_lee Lee Parkin (@parkin_lee) reported

    @santanderuk Is this still the case? Are the issues resolved?

  • thescruffis thescruffis (@thescruffis) reported

    @santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • AndrewExeter andrew exeter (@AndrewExeter) reported

    . @santanderuk why haven’t I been able to pay for anything in 24 hours from my Santander card? Definitely closing my account when it’s working again and moving to @monzo

  • NattyNu17 Nat (@NattyNu17) reported

    @santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store

  • Kempola Kempola (@Kempola) reported

    @MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?

  • agadoo85 Christopher Addoo 💙 (@agadoo85) reported

    @santanderuk Thank you so much for the embarrassment yesterday, the card not working pretty much caused my elderly grandmother to have a medical event. The stress and anxiety caused by this issue has resulted in her now leaving this bank and going elsewhere. Thank you for the anxiety

  • Strictlymoom Sherlock_P (@Strictlymoom) reported

    @santanderuk You state that the issue with card payments has been resolved when in fact this is not the case! Inaccurate information. Best to be transparent with your customers as this is not expected from such a major bank

  • d_delaney4 Chris D (@d_delaney4) reported

    @santanderuk Is this resolved? Because some messages from@you say it is. Some … it’s not. I’ve already had one food shop cancelled because the payment wouldn’t go through… another due Monday…. How long does it take to fix something like this? Ridiculous to be honest.