Santander status: access issues and outage reports

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gray Schofield (@gray_schofield) reported 31 seconds ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please

• 
  Citizen_SJ (@PatriotHoplite) reported 9 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  jonny haigh (@jonny120305) reported 10 minutes ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.

• 
  Aidy (@Adey22) reported 20 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 22 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  Andrew (@ibkis30) reported 24 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off

• 
  julie (@juliebalfo) reported 31 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Adam Wilpappi (@wilpappi) reported 32 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  Matty Hough (@MattyHough2) reported 33 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  knappster29 (@garryknapp8) reported 36 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot