Santander

Is Santander down in Didcot, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Didcot, Oxfordshire, England 12/03/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • joshgungum Josh Gungum (@joshgungum) reported

    @santanderuk any reason why a customer would have their account closed, and be told “you’re no longer welcome to bank with us”…. That’s a little bit disgusting if you ask me….

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • edanfinan edan (@edanfinan) reported

    @santanderuk worst customer service ever experienced 40 mins hold

  • TheMissingEcon1 The Missing Economist (@TheMissingEcon1) reported

    @santanderuk, a customer in one of your branches this morning lingered to harass every woman in there: 'are you an English rose? Are you a mongrel rose?' until my 10 yr old was too frightened to stay in the queue. Why is it ok that women & girls are intimidated?

  • RedAnt6 Red Ant (@RedAnt6) reported

    Had a note from @santanderuk saying they were considering taking my debit card from me, despite 7-10 transactions per month on my account. Do they not realise that Covid issues mean people don't use cards in person like they used to?

  • bill_ii_inc Bill Fisher (@bill_ii_inc) reported

    @santanderuk How do I go about reporting a card I found on the street (lost). I'm not a Santander customer so can't seem to let a real human being know about this! (Can't get to a branch)

  • HumberCharlotte Charlie Humber (@HumberCharlotte) reported

    Hi, I’m concerned as my savings account balance has been transferred to my current account as I did not make this transfer. No one else has access to my account, passwords or passcodes. @santanderuk

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • lu_simons (((Lu Lawrence))) (@lu_simons) reported

    @NatWest_Help 3 levels of security on mobile app which means I can't make an urgent payment. Online chat no help either. None of these issues with @santanderuk