Santander

Is Santander down in Didcot, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Didcot, Oxfordshire, England 12/02/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • juliepl35097220 julie platt (@juliepl35097220) reported

    @santanderuk disgusted that my account is blocked and never informed yet had a call Boxing Day morning asking questions on my account which I answered . Stranded in a hotel to pay and couldn’t get petrol to get home and had to ring a someone for help . And still account blocked !

  • MJCSD70 Michelle J Cowley (@MJCSD70) reported

    @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.

  • RobWilson_RW Rob Wilson ⚽️🚂📷 (@RobWilson_RW) reported

    @santanderuk How the hell can you justify my mortgage repayment going UP by over £130pm in the last 12 months already, then have the nerve to advise of a further increase from February!? @MartinSLewis website to be consulted for advice. This is scandalous!!! Merry flamin Xmas!!!

  • 5haekul ‏‏‎ shaekul‎ ‍ (@5haekul) reported

    @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo

  • criquaer Colin-Roy Hunter (@criquaer) reported

    @santanderuk @bancosantander It’s now 29th Dec, postie pushed mail through our letterbox this afternoon. Still no #DebitCard. Email dated 7th inst,. averred it was en route! A-huh! This is pretty dire #CustomerService. And I have no access to my cash nor purchasing!

  • thedanhowells Dan Howells 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@thedanhowells) reported

    @santanderuk debit card payments are not working

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    45mins on hold to @santanderuk. Just awful experience.

  • ATea67950272 Mrs T Y6 (@ATea67950272) reported

    @santanderuk absolute shambles of a company. You spend millions on ads with Ant and Dec making out that you are friendly and wonderful. I have an ongoing issue with you and I’ve never received such poor communication. As a company you do not know what you are doing.

  • edhenderson Ed Henderson (@edhenderson) reported

    @santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?

  • LukeSanders86 Luke Sanders (@LukeSanders86) reported

    @santanderuk can someone help me? I've just had to come off the phone with an argumentative advisor. I just need help.