Santander

Is Santander down in Didcot, Oxfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Didcot, Oxfordshire, England 12/16/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • brian_mcbride1 Brian McBride (@brian_mcbride1) reported

    @santanderuk what is email address for your DPO manager. All you show is a mailing address. No one writes letters nowadays, what's your problem, Do @ICOnews know you don't share this?

  • woodsartcrafts Woodsartcrafts (@woodsartcrafts) reported

    @santanderuk what an joke your company is. How you can deny not receiving time sensitive documents when we sent you proof of it having been fully tracked and signed for is the last straw in the long history of the truly awful service we have received from you the past few years.

  • Amostheking Hamish Burns (@Amostheking) reported

    My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk

  • andyoha90741504 andy ohara (@andyoha90741504) reported

    @santanderuk hi Having problem transferring money from my vmcurrent account. Tried ringing phone number

  • SavageEtBeau Andy Kelly (@SavageEtBeau) reported

    @santanderuk as an authenticated user in my online banking, I changed a standing order which was from one Santander account to another. You then blocked my access due to fraud detection. This was a week ago. 3 calls to head office and am told the fraud team will contact me. !

  • sistersinead Shin Ultratran (@sistersinead) reported

    look, sorry to tweet about first world problems. but if you, as a bank, point-blank refuse to offer mortgages on ex-council flats and flats on council estates, wouldn't it save everyone time to just say that up front so we could not bother applying? @HalifaxBank @santanderuk

  • Andrewdave111 Andrewdave (@Andrewdave111) reported

    @Asaa_Umar @santanderuk The customer service won’t be of any help to you! That sad

  • Dan202338 Dan 2023 (@Dan202338) reported

    @santanderuk awful bank and rude customer services

  • endthestigma103 🇬🇧 Robbie Mitchell 🇬🇧 #EndTheStigma (@endthestigma103) reported

    Why are @santanderuk so awful when it comes to chargebacks / refunds on unrecognised transactions? 🙄 Takes a scammer 5 seconds to drain your account yet your expected to wait 7-10 days for your money back and jump Through countless hoops? 🤔

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?