Santander

Is Santander down in Beckenham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Beckenham, Greater London, England 02/06/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (25%)

    Website (25%)

  3. Login (23%)

    Login (23%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Santander outage reports came from the following cities: London, Bromley, Islington, Poplar and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomBromley Website
United KingdomIslington Withdrawals
United KingdomPoplar Login
United KingdomLondon Website
United KingdomCamden Town Login

Community Discussion

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Santander Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Justice4all110 Justice4all1 (@Justice4all110) reported

    @santanderuk soo slow....painfully slow....

  • Galrik31 Richard Gale (@Galrik31) reported

    @santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...

  • TfL Transport for London 🚶🏼‍♀️🚴🏼‍♀️ (@TfL) reported

    @JackParkerNo1 @santanderuk 1/2 Hello Jack. We have no access to customer accounts here. I believe that it can take up to 10 working days to receive a response to correspondence sent into the customer services team.

  • NickBurrows17 Nick Burrows (@NickBurrows17) reported

    @eBay paid a deposit for a van , was fake !! How does ebay allow this to happen? Lost 2k of my money , apparently had a fake @santanderuk bank account how does this happen , @HalifaxBank no help what so ever . Please be careful 🙏

  • Erebus_White 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Erebus_White) reported

    @EE All I want is to change my name, that is all. A Deed Poll Letter good enough for @santanderuk is not good enough for you!!!!! So when my contract is up I am done with you. My broadband and phone will go somewhere else. Over 20 years a customer. No more #Useless #Petty

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • Fontenesi Fontenesi (@Fontenesi) reported

    Thanks for nothing @santanderuk. Customer over 20 years, will be switching shortly.

  • Kliff_Underson Manadono (@Kliff_Underson) reported

    @santanderuk let me spend my money on whatever dumb **** I want to I'm old enough that it's my responsibility if I waste it all on games, not yours 😡

  • mrsmagpietj82 Mrsmagpietj82@gmail.com (@mrsmagpietj82) reported

    @FraserGoodley @santanderuk This has happened to me for the last few wkends as well ever since my debit card was changed to mastercard debit nothing but problems, how am I supposed to get food for my kids this weekend if I can't pay for it??? Any apology for customers or compensation for the stress caused?

  • FredLeopard Fred the Leopard (@FredLeopard) reported

    @santanderuk shocking service from your elves tonight, 20 minute wait to be cut off by a scouser, just after you ring me and stick me on hold fro 10 minutes.