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Santander

Santander down? Current status and problems in Beckenham, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Beckenham, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, and Ilford.

CityProblem TypeReport Time
London Transactions 23 days ago
London Mobile App 30 days ago
City of London Mobile App 1 month ago
Dartford Transactions 1 month ago
Ilford Website 1 month ago
City of London Transactions 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cookiethecoin
    Stephen Cook (@cookiethecoin) reported

    A job at @santanderuk i want. They must only work days regular because every day guaranteed if you go on the app its down for maintenance every evening and every night. #Santander

  • JamieLavery_
    Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk @santanderukhelp

  • saf0113
    Safdar Hussain (@saf0113) reported

    @santanderuk @santanderukhelp is there an issue with online banking ? I cannot open the app.

  • ChrissieBailey2
    Chrissie Bailey 🇪🇺🇪🇸💙 #3.5% (@ChrissieBailey2) reported

    @Mistywoman1 @santanderuk Bee this is terrible, they are inept, you should have recourse to expert help. Moving is stressful enough without this crap. In invested now, please keep us posted. 😢😢😢

  • Mistywoman1
    Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut (@Mistywoman1) reported

    Spent the last 3 days on the phone/emailing about our move. Very irritated with @santanderuk, for sending mortgage offer (on the WRONG address) to us & solicitor. One week after they've messed up, they still haven't resolved the issue.

  • Joby_Chapman
    Jo (@Joby_Chapman) reported

    @santanderuk please help us get to our new house for Xmas. Family members are really struggling in Temporary housing waiting for your reply . Super slow response rate for Santader being reported by multiple conveyancers. How is this acceptable. ??

  • Joby_Chapman
    Jo (@Joby_Chapman) reported

    @santanderuk Please can you help and improve response timelines. Solicitors saying 3 weeks on average to simple enquires@on already approved lending. We are desperately waiting. Thankyou

  • sazza773
    Sarah Merriman (@sazza773) reported from Scunthorpe, England

    @santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?

  • toniadamsxx
    Toni (@toniadamsxx) reported

    @santanderuk good morning. My new debit card is not working for online purchases. Can you please advise why this could be? Do I need to activate in an ATM or something first?Thank you

  • DonSmeelo
    Q (@DonSmeelo) reported

    @santanderuk does the mobile app support scanning cheques?