Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Beckenham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AP (@andyparsons3) reported@santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service
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Laura odell (@lauraodell13) reported@santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap
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Sandy (@deerheartsk) reported@santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks
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Ian Parkins (@parkinsi) reported@ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.
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julie (@juliebalfo) reported@santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!
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Laura odell (@lauraodell13) reported@santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap
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jo (@5arstudent) reported@santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8
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AP (@andyparsons3) reportedFun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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JDub🏴✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported@santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!