Santander

Is Santander down in Beckenham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Beckenham, Greater London, England 11/25/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • codrowe simon rowe (@codrowe) reported

    @santanderuk usual shambles in the Doncaster branch. Huge queue of people needing the counter, only 2 staff there. At least 5 floor walkers asking if anyone not need the counter. Get behind the till and sort your poor service out numpties

  • ed_gotham Edward Gotham (@ed_gotham) reported

    @Banico @BTC_Archive I had same issue w @santanderuk . Are you talking about Santander UK? I complained heartily and they told me I can lick their boot or take it to the ombudsman.

  • nic007tennis Nicky (@nic007tennis) reported

    @santanderuk hi, ive just switched bank accounts so can no longer access my santander statements- can you advise how i can see my last statement please?

  • Kevinmillingto6 MILLI093 (@Kevinmillingto6) reported

    @crypto_queen_x I moved from @santanderuk to @HSBC_UK because of this now where do I go 🤯 apparently to keep us safe WTF my money I can do what I want with it 😔

  • smartcommsglos Tony Bowden - Glos ☎ (@smartcommsglos) reported

    How are you meant to run a business when you bank with @santanderuk - bank card doesn’t work, replaced and still not working. Tried depositing cheques and cash twice this week & machine won’t allow me to. Terrible business bank!

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app again this morning? Are there issues or just me?

  • CrankJustified The Lady Earl of F All (she/her) 🏳️‍⚧️ (@CrankJustified) reported

    Worst .@santanderuk call handler ever took 25 minutes over a 5 minute query and at one point I had to keep repeating 8th March back to him and he couldn't see why I had a problem with a deposit into our accout on that date.

  • escmacrae Alasdair 🇫🇮🇸🇮 (@escmacrae) reported

    Just gonna have to take a deep breath, and let all that money leave my account, I can afford it but, it’s gonna hurt seeing it all leave at once, and @santanderuk better not block the payment like they did last time 😭

  • Dairy_Contrary Jet Set *****™ 💙 (@Dairy_Contrary) reported

    @MarrowLord @santanderuk Forward to 7726 (it spells SPAM) for free. Mobile networks then investigate and block these.

  • lucas_max315 Luke Thresh-Holloway (@lucas_max315) reported

    @santanderuk finding it impossible to get any kinda of mortgage advice from you. Phoned 3 different phone numbers and turns out you can't get mortgage appointment in store and it has to be all done online? It's a mortgage! Why on earth can I not interact with a human being???