Is Santander down in Beckenham, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (25%)
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Login (19%)
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Transfer (6%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Santander outage reports came from the following cities: London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
I get a reply 6 weeks later saying that it has been passed on to the @santanderuk bike app team. That was November. I've not heard back since. And I still can't login to the app.
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Graham Parker
(@Graham_________) reported
@santanderuk Hi, where have you hidden the red "Chat" button on your website?
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Shahrzad Amoli
(@ShahrzadAm) reported
What is the worst bank in the world? I'd say @santanderuk by a mile. I've had the most distressing and terrible experience with them. They are unprofessional and inefficient. You need to sort out my demands to close my account asap. I want to be rid of your non-services and can't
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
Like any good developer though, I'm not deterred by this. @santanderuk bikes have a website, right? I bet I can enter my card details there, and my phone browser will auto-fill my card details. Genius! Off to their site I go...
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Alison Smith
(@a405smith) reported
@santanderuk thank you to the lady in customer services who resolved my issue from her branch in Stranraer. Great service
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Ilikefilmme
(@vespa2222) reported
@santanderuk Hi is there an issue with sending out bank statements. Told three times to wait then it was raised & it still has not arrived.
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Free Ukraine from Aggression
(@AggressionFree) reported
1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card
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straighttothegulag
(@LulliSlap) reported
So I made a atm dispute with @santanderuk and I was told I will get my money within two days it’s been two days now absolute waste of time service
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Lakhankar_Kanti
(@KLakhankar) reported
@santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.
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smalls
(@smallpersonn) reported
I transferred money from one of my accounts into my ISA but the money hasn’t shown up in my ISA. @santanderuk where is my money? Your automated online service is absolutely useless. How can I speak to a human being?