Santander status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 44 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

• 
  Lorraine Fox (@LozFox1) reported 57 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Brannan (@jbrannan23) reported 9 minutes ago

  @santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service

• 
  Pumblechook (@pumblechook) reported 10 minutes ago

  @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

• 
  Damien McCrystal (@DamienMcCrystal) reported 10 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 14 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  Nick (@petch_nic) reported 14 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  Diane Greger (@DianeGreger) reported 21 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  julie (@juliebalfo) reported 23 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  AP (@andyparsons3) reported 23 minutes ago

  Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

• 
  Pamela Christodoulou (@urmPAMELA) reported 24 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  TEH RED ZMAN (@REDZMANG) reported 26 minutes ago

  @santanderuk @chaosprimeZ Sounds like something you're doing on purpose the only one that can block the DMS from being sent is you.