Santander status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Lorraine Fox (@LozFox1) reported 4 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 31 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura odell (@lauraodell13) reported 4 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 7 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Ash 1974🔴🏐 (@andy_horner) reported 8 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  AP (@andyparsons3) reported 9 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Velvet Twenty (@velvettwenty) reported 10 minutes ago

  @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

• 
  Sandy (@deerheartsk) reported 13 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  5 ar student (@5arstudent) reported 17 minutes ago

  @santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp

• 
  Stuart Barker (@stubarkermfc) reported 19 minutes ago

  @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

• 
  rhoda roberts (@adhorstrebor) reported 20 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬