Santander status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 32 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

• 
  Lorraine Fox (@LozFox1) reported 52 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  melkay🖤🖤🖤 (@lemanie33) reported 8 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  Evee Carr (@EveeCarr) reported 12 minutes ago

  @santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 14 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  shaun Murray (@shaunpmurray49) reported 15 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 18 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Artur (@Kirjakulov) reported 22 minutes ago

  Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

• 
  Kevin Baker (@KevinBa07776436) reported 24 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  Edward Terry (@iamedterry) reported 25 minutes ago

  @santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.

• 
  fiona landmann (@fifi758) reported 26 minutes ago

  @santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.

• 
  William Poel (@wpoel) reported 26 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.