Santander status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Lorraine Fox (@LozFox1) reported 5 minutes ago from Sheffield, England

  Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 43 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spam1965 (@NareyPamel6757) reported 2 minutes ago

  @DrChrisParry @santanderuk Join Nationwide, never had a problem with them.

• 
  Pughy (@Pughy29) reported 4 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Sorare Rhino (@FifaThing) reported 7 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

• 
  Andy Travis (@AdvanceBjj) reported 11 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 15 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Michael Edmund Kelly (@Gridstip) reported 15 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  Traffic Hombre (@neilwaring1) reported 15 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  Paul Fowler (@badger_uk) reported 18 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  Oasis (@Oasisrvti) reported 19 minutes ago

  @santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just don’t check what you ask for?? SCUM

• 
  jo (@5arstudent) reported 22 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.