Santander

Is Santander down in Rotherham, England?

Some problems detected

Users are reporting problems related to: mobile app, login and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rotherham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rotherham, England 12/13/2025 16:50

December 13: Problems at Santander

Santander is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Wasim_Pervaiz Wazcam (@Wasim_Pervaiz) reported

    @santanderuk block my account for ‘security’ reasons and then can’t answer phones. Amazing

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • JamesWoodhead James Woodhead (@JamesWoodhead) reported

    Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?

  • Natasha_Aman_PM Natasha Aman (@Natasha_Aman_PM) reported

    @santanderuk not impressed with your switching service.Thought I’d be moving to a better bank and get some cash but 10 days later and I still can’t get onto online banking.Didn’t get my login details and you blamed Royal Mail,then I finally get them today I am blocked until 2mrw!

  • HarcourtDonna Donna Harco (@HarcourtDonna) reported

    @santanderuk Hi can anyone help please . My daughters had her card and phone stolen at uni and has no way of cancelling her card. I’ve tried to do it for her via my phone but am unable to do so . She has no ID with her as that was in her bag as well how can we freeze her card ??

  • Notlazarus Halloween jack (@Notlazarus) reported

    @santanderuk Unless you have an opinion they disagree with then they'll shut you down

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk I'm trying to Switch to your bank but Saundra Ruttledge sent me an email saying she can't recognise my donor account. Of course there is no reply to this mail or info where to go to rectify. Total useless **** - stop hiding behind a no-reply mail

  • StuartJones7 Stuart Jones (@StuartJones7) reported

    So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.