Santander

Is Santander down in Sheffield, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sheffield, England 02/21/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ColdoHay colin hay (@ColdoHay) reported

    @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

  • __miasykes Mia (@__miasykes) reported

    @santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message

  • craigbutcher Craig Butcher (@craigbutcher) reported

    And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.

  • kaceymyl karen chinnadorai (@kaceymyl) reported

    @santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed

  • dave123william1 HBARbarmyarmy (@dave123william1) reported

    @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service

  • stillinnocent Mark Alder (@stillinnocent) reported

    @santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    Been trying to set a new DD up for 1 week now using online banking with @santanderuk and continue to receive error messages. New customer. Not impressed with poor systems so far. #disappointed

  • lombardi_est87 Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported

    @santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?

  • mmsabry Mohannad Sabry (@mmsabry) reported

    Being a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and low and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.

  • EstebanMasters SDAA (@EstebanMasters) reported

    @santanderuk your telephones lines are having an issue. When I call to cancel my card, instead of going to “on hold” music, it just starts a monotonous ringing, nobody ever answers.