Santander status: access issues and outage reports

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 28 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abell Morliss International (@abelljms) reported 6 minutes ago

  @XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.

• 
  @Pascal (@paskalis) reported 7 minutes ago

  @santanderuk Live chat on your website is rubbish. 20 min on a phone and still waiting. What are you doing?

• 
  Anthony Ables (@AnthonyAbles5) reported 7 minutes ago

  The fact that banks don’t transfer money on weekends shows how much more we have to do as a human civilisation. What if people’s family’s are starving and someone sent them money to help. Now they have to wait an entire day. So damn broken.. @santanderuk @BBCNews @elonmusk

• 
  Trudie (@TroodlesM) reported 11 minutes ago

  @santanderuk I echo the call for more customer service staff. 40 minutes, then the staff member put us in the queue again and still holding after another 15 minutes. Not sure we'll get dinner cooked tonight. Not sure how you can state you are continuing to support your customers.

• 
  Louis Clack (@louisclack) reported 11 minutes ago

  @ElitaEtheric @NatWest_Help @santanderuk It's all getting a bit much Customer service is appalling!

• 
  Miss Rose 🎭 📚 (@MissRoseDrama) reported 13 minutes ago

  If you have @amazon Alexa and haven’t realised you’ve activated voice purchasing, then double check your settings. My poor vulnerable dad (with bad eye and memory issues) didn’t know that he was paying for a service he didn’t need nor want… even @santanderuk staff were stunned.

• 
  Hapaxlegomenon (@nash_olly) reported 13 minutes ago

  @santanderuk you block me from being able to spend my own money on pay day , make me call 5 times and leave me on hold for over an hour to just hang up and say your lines are now closed cheers for that !

• 
  Josh Morris (@joshmorris__) reported 15 minutes ago

  @santanderuk you are ******* ****

• 
  charlotte (@lottietowns97) reported 16 minutes ago

  . @santanderuk, I called your customer services number today and Jack from Glasgow was SO helpful, love it! 🤙

• 
  Luke (@Luke3146) reported 16 minutes ago

  @santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!