Santander

Is Santander down in Sheffield, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sheffield, England 03/03/2026 18:00

March 03: Problems at Santander

Santander is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk isn't just the worst bank operating in the UK, it has the worst customer service of any company I've ever dealt with in my 54 years on this planet. Scammers or just incompetent? Not sure.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ArgyllSeaGlass 🇺🇦Mike - ArgyllSeaglass 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ArgyllSeaGlass) reported

    @twofactorss @santanderuk @santanderukhelp The app seems to be working ok for us

  • KiwiPilotBloke Timmo. Capt Yank&Bank✈ 🇳🇿 (@KiwiPilotBloke) reported

    @katherinealee @HSBC_UK I have been with #AbbeyNational/@santanderuk for many years and no problems. The App works and so do the accounts. 👍

  • Pontyboy11 pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#MIOTA #ADA (@Pontyboy11) reported

    @lorrain00414525 Tried to transfer £200 to moonpay to buy something, @santanderuk @santanderukhelp blocked my online account and stopped the transfer under the guise of security. Most infuriating aspect was the **** customer care, holding for an hour on the phone trying to speak to someone 😡😡

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • MonicaChimombo Monica Finias (@MonicaChimombo) reported

    @santanderukhelp @santanderuk worst bank experience ever! Help me make sense of why every transaction doming from the same source everytime is being held for days?

  • waitingforKev Jess.i.ca (@waitingforKev) reported

    @santanderuk PLEASE HELP-been waiting on phone 4hours but no answer.Someone has taken an account out in my name & using my degails but its NOT ME. You wrote 2 me saying I owe you money & provided the account balance & everything but I bank with someone else. Please advise. #fraud

  • SteveDunn Steve Dunn (@SteveDunn) reported

    @santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, And & Dec, or is it Dec & Ant?

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.