Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Santander
Santander is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Santander outage reports came from the following cities: Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Login | 20 days ago |
|
Rotherham
|
Mobile App | 5 months ago |
|
Chesterfield
|
Mobile App | 7 months ago |
|
Dronfield
|
Website | 9 months ago |
|
Chesterfield
|
Transactions | 1 year ago |
|
Sheffield
|
Transactions | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Lorraine Fox (@LozFox1) reported from Sheffield, EnglandWhy can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!
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⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England@santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Oasis (@Oasisrvti) reportedWant to working in banking with no knowledge? @santanderuk are hiring you x
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Admiral Insurance? Pirates More Like (@zacbusner) reported@santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!
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Southwalegande (@HarshMandviwala) reported@santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.
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JanKrynicky (@JanKrynicky) reported@santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.
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Mick Holds the Line (@Mickandhismusic) reported@santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!
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audreygallagher (@audreygallagher) reported@santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable
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Cevat Cam (@erkul_cihat) reportedDespite this, £40 was charged on June 9 and £50 on June 10 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderukhelp @santanderuk – please investigate and assist. #TfL #Santander
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Aaron (@AaronParekh) reportedJust how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedI wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..
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Kevin Jackson (@User_Lowton) reportedI have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.