Santander down? Current status and problems in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  ⚔️⚔️⚔️⚔️ (@Ijblade) reported 13 minutes ago from Sheffield, England

  @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Najma (@najmab) reported 45 seconds ago

  @santanderuk my business account access has been blocked all afternoon!! I’m on my fourth phone call having waited 15 min each time already with no answer this afternoon. I need URGENT Access!!!!!

• 
  Rachel McGinley (@rachii27) reported 57 seconds ago

  Why is @santanderuk @santanderukhelp so useless. Need to contact my bank yet no way to talk to a person on the online chat and no email address… some people work and can’t sit on the phone for an hour to solve the issue. Why doesn’t anyone have email nowadays?

• 
  xris1983 (@Xris1983) reported 3 minutes ago

  Not impressed with @santanderuk in palmers green who let two people push in front of me! **** customer service means I'll be moving my money elsewhere!

• 
  BuzzedUp (@MickDickinson) reported 10 minutes ago

  Over recent weeks I have moaned a lot about the rubbish 'customer service' I got from certain banks and financial service providers. I want to praise @santanderuk for their superb online mortgage system, I changed to a much improved deal today. Excellent UX.

• 
  Brian Crawley (@BrianCrawley16) reported 17 minutes ago

  @santanderuk you really are disgrace. Tried moving money from my Santander account to etoro were it earns a few quid. And Santander block the payment

• 
  Matt McGuinness (@mattmcg1994) reported 21 minutes ago

  @santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.

• 
  lauren furey (@kidcronx) reported 21 minutes ago

  .@santanderuk really making me wish I never switched my bank account. Been an absolute nightmare from go to woe. Can't use contactless, can't make transfers on mobile banking, can't get help in-branch, can't get through on the customer line 😩

• 
  Paul (@paulythemichael) reported 24 minutes ago

  @santanderuk @santanderukhelp @bancosantander can’t believe your customer service! Switched my account to you, switch completed today and still waiting in post for online login details. Renders my account unusable. Can I get compensation for this?

• 
  Richard Small (@TrickySmall) reported 28 minutes ago

  @santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.

• 
  A (@crueboy666) reported 31 minutes ago

  @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????