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Santander

Santander down? Current status and problems in City of Westminster, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near City of Westminster, England

The most recent Santander outage reports came from the following cities: London, City of London, Ilford, and Hampton.

CityProblem TypeReport Time
London Transactions 20 days ago
London Mobile App 26 days ago
City of London Mobile App 26 days ago
Ilford Website 26 days ago
City of London Transactions 27 days ago
Hampton Transactions 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • Olivia121994_
    OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ShilpaPennieP
    shilpa pennie p (@ShilpaPennieP) reported

    Second attempt to speak to someone @santanderuk @santanderukhelp already 11mins in listening to a balance I did not ask for, blah blah loans blah blah website blah blah I’ll put you through !! NOW endless repeats of brain pecking music & rec messages to keep holding #santander

  • MartyDaStoner
    Marty.aka.Mr-P (@MartyDaStoner) reported

    @santanderuk Ummmmm yer an get charged every month for have a account with you lot no thanks stick with my fee free bank account plus can’t use your **** cards in most cash machines. No thanks keep it

  • tommdun
    Tom Dunn (@tommdun) reported

    @LizKershawDJ @santanderuk “I think this is great. It is terrible that jobs are lost in, however, doesn’t it show faith by a multinational in a global market”

  • Pt2537
    Paul (@Pt2537) reported

    @santanderuk @santanderukhelp oh you picked the wrong person to upset when you decided to upset my mother!!!! So, my mum , a pensioner, a customer of your bank for 20 years has her pension paid into her account.

  • MrAshleyNBest1
    Mr Ashley N Best (@MrAshleyNBest1) reported

    @santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app

  • ChrisHa53857104
    Chris Hardy (@ChrisHa53857104) reported

    @santanderuk it’s really irritating in this day and age I have to travel to a bank to pay a cheque. It wasn’t annoying, of course, but then you closed down the 3 nearest branches to me!!!! Is it time to either A. Stop closing branches or B. Use mobile cheque deposit on your apps?

  • S_Marshall_1
    S_Marshall (@S_Marshall_1) reported

    @santanderuk URGENT HELP PLEASE. Trying to use Visa Debit card to pay for Covid test prior to return to UK. Recd OTP Code & entered it but payment declined. Can’t get answer when I phone you. How do I proceed?

  • MrMKimber
    Martin Kimber (@MrMKimber) reported

    @santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service

  • BellasNumptyx
    Jade🦒💫 (@BellasNumptyx) reported

    My card runs out at the end of this month and @santanderuk just keep telling me ‘it’s delayed’ 🙃🙃 Okay but it stops working in 3 weeks 🙄

  • Jimmybogeyman
    James James (@Jimmybogeyman) reported

    @santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander