Is Santander down in City of Westminster, Greater London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in City of Westminster come from postal codes WC2R.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (25%)
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Website (12%)
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Login (12%)
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Transfer (11%)
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Withdrawals (5%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of Westminster, Camden Town, Bermondsey, Islington, Fulham, Woolwich, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| City of Westminster |
Login | |
| Camden Town |
Mobile App | |
| London |
Website | |
| Bermondsey |
Transactions | |
| Islington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Davies
(@ghemos) reported
@santanderuk When will the online credit card payment service work again? Tried 3 ways to pay this months balance and it won’t work - online, transfer to Santander account and online payment from different account. Running out of time.
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Leon Moody
(@ParrotCrackers) reported
So my cards been blocked due to an attempted suspicious transaction that I reported. Which is fine if it wasn't for the fact I been waiting in a queue on the phone to @santanderuk for over an hour to get my card working again. Is there an online way to sort this?
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heheh
(@heheh16237593) reported
@santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.
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Tasha MC
(@TashaMellCoh) reported
@drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months
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Patrick Robey
(@patrickarobey) reported
Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.
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LP
(@Plorr2Lorraine) reported
@santanderuk Hubby's been trying to get through to speak with someone on your customer helpline for past 2 hours... he's still on hold. Night out cancelled, cheers guys!! So glad I dont bank with u lot!!
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Frank Choice Comms
(@FrankChoiceComm) reported
@santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?
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Sharon Arbuckle
(@SharonArbuckle) reported
@RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jeanette
(@JinnyJinny) reported
@santanderuk why do you issue a debit card for a newly opened student account with an expiry date of 14 months time? Most Uni students enrol on a course for at least 3 years?