Is Santander down in City of Westminster, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Ilford, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Mobile App | |
| Ilford |
Website | |
| City of London |
Transactions | |
| Hampton |
Transactions | |
| Southwark |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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adam
(@adam52842758) reported
@santanderuk how long till your online banking is working again?
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gjc
(@dolforganview) reported
@santanderuk app down again ??
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☁️
(@fallthruclouds) reported
@santanderuk your app has been down for a week now. What kind of joke is this ?????
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.
(@GriffTerrence_) reported
Absolute worst customer service from @Barclays today. Wow. I literally went to @santanderuk and they had everything sorted in a minute. Such a terrible visit. I actually can’t believe it meanwhile Santander were beyond helpful. Choose your bank wisely
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seanmccluskie
(@seanmccluskie) reported
@LesleyField5 @santanderuk Been Getting hammered lately with loads of texts an call of scammers myself last few days even a WhatsApp. **** knows how my numbers got out there.
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Andrew Pitt
(@Andrew_N_Pitt) reported
@santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?
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Catherine Burrows
(@catburrows) reported
@santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.
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Mick Dennis
(@MickDennisReal) reported
All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.
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Rebecca 🍄
(@rebsyd_) reported
@santanderuk is the app down?
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Merrick Jones
(@Abermez) reported
@santanderuk Is your Android app still down? Server not responding?