Santander status: access issues and outage reports

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Nuclear Summer (@lizardUnicorn) reported 12 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  David Crossinggum (@pmancat) reported 22 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  Anna Pattenden (@CopybyAnna) reported 47 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Steve Scarebear (@Scare158Steve) reported 55 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 7 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  tothehindteeth (@tothehindteeth) reported 7 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 10 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 16 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  donna rawlinson (@jamieshawn1623) reported 19 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 19 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Oasis (@Oasisrvti) reported 20 minutes ago

  @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment

• 
  RachT234 (@RachT234) reported 23 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  Steven_Wickham (@StevenWickham00) reported 23 minutes ago

  @santanderuk Why is the online login down??