Santander

Is Santander down in City of Westminster, Greater London, England?

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The latest reports from users having issues in City of Westminster come from postal codes W10.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in City of Westminster, Greater London, England 01/12/2026 01:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed

  • portybelly Flash (@portybelly) reported

    @santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless

  • becca_beaumont Rebecca Beaumont (@becca_beaumont) reported

    Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

  • eeloyn Eelin loyn (@eeloyn) reported

    @santanderukhelp @santanderuk 3 hours to get through your customer service 😡😡😡 shocking service! WFH is not working for your company. Complaining on behalf of my husband who doesn't have Twitter.

  • GoodersH 💙 HG Biology 💙 (@GoodersH) reported

    Anyone else not able to pay their @tescobankhelp credit card via the app using a @santanderuk debit card? Both companies saying the problem is with the other! And now. Santander trying to say the problem’s with Vodafone! I’m so angry now I feel like closing both accounts!

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.

  • emistar86 Emily (@emistar86) reported

    @santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!

  • fluffyberty Flavia Bertolini (@fluffyberty) reported

    @santanderuk You are the worst bank. My boyfriend’s card keeps getting duplicated (clearly an inside job!). You left him with no access to cash. You then gave him £200 compensation but have now taken it back! Sickening service.

  • chumpmarketing h (@chumpmarketing) reported

    @santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!