Santander down? Current status and problems in City of Westminster, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near City of Westminster, England
The most recent Santander outage reports came from the following cities: Harrow, London, City of London, Ilford, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 23 days ago |
|
London
|
Mobile App | 30 days ago |
|
City of London
|
Mobile App | 30 days ago |
|
Ilford
|
Website | 30 days ago |
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City of London
|
Transactions | 1 month ago |
|
Hampton
|
Transactions | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandTry and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Omar Hassan (@hassano_82) reported from Enfield Lock, EnglandThe worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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John Williamson (@willow1886) reported from Enfield Lock, EnglandBloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea🐶 (@Chelsea_ej) reported@MorganBroadcast Did you get the details of the other people who have also been frauded? Have they hit a brick wall with their banks and the gym?I’m so sorry this has happened to you. I hope the police do look into this and I hope @VirginActiveUK and @santanderuk see that they are also a problem
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Simon Martin 💙 (@Tigersimon1967) reported@MorganBroadcast Charlotte, appalling ‘Customer Service’ from @santanderuk and @VirginActiveUK. I feel for you, please contact their CEOs, look to see if you have any legal cover with insurance and contact Financial Ombudsman once you have the written info. Two companies I will never use. x
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Scottish Suffragette🏴 (@ScottishSuffra1) reported@MorganBroadcast @WandererMiranda This is awful. @santanderuk you need to step up to the plate here this is outrageous.
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Mr Wylis: gnostic atheist, pro-vax, LGBTQIA+ (@MrWylis) reported@MorganBroadcast @santanderuk @VirginActiveUK The bank should be speaking to the police and the fact that other people suffered in the same way as you means there's some kind of sophisticated criminal enterprise, and obviously you've not given your PIN out. I can't imagine how **** this must feel.
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Cllr Kate Chinn 💙 🇪🇺 🇺🇦 (@Epsom_Chinn) reported@MorganBroadcast @santanderuk I had a card stolen and the PIN number used 2006/7 time. I made a statement saying I had never written it down as I changed it the day I got the card. They accepted this and reimbursed me so that’s 16 yrs ago. I believe banks know it can happen !!!
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nicola (@GleannIucha) reported@MorganBroadcast @NeilMackay78 @santanderuk Charlotte, sorry you are suffering in this manner. This gives me horrors; so many synergies with own fears expressed to Santander in past over security & customer service Your’s worst case of all what ifs coming together - proving IS possible Your thread a public service
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Toby Benjamin (@Toby_J_Benjamin) reported@MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.
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mike mcaughtrie (@MMcaughtrie) reported@santanderuk sort out @MorganBroadcast issue and your customer service while you're at it. She's lost her savings through no fault of her own. Easier to blame victim than take action. @VirginActiveUK you bear responsibility too
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Billy Martin (@thistle5460) reported@MorganBroadcast Had similar awful experience with @santanderuk Crooks booked flights out the country. Surely easy to catch culprits - passports, airport CCTV? Cheaper just to let banks pay out was response… Months later, closed account and moved to @firstdirect
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Dr Ryan Bramley 🐻 (@BramleyTweets) reported@MorganBroadcast Farrrrrrk. I'm so sorry Charlotte. This is ******* awful. Shame on @santanderuk ans @VirginActiveUK. "Negligent" is too kind a word.