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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around City of Westminster, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Westminster, England

The most recent Santander outage reports came from the following cities: London, and City of London.

CityProblem TypeReport Time
London Transactions 1 month ago
London Mobile App 2 months ago
City of London Mobile App 2 months ago
City of London Transactions 2 months ago
London Mobile App 4 months ago
City of Westminster Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • pmancat
    David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • Scare158Steve
    Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johnshigham
    John Higham (@johnshigham) reported

    @santanderuk You are USELESS! Saturday on a bank holiday weekend & still no replacement debit card after reporting it lost on Monday morning. I have no means to replace my broken mobile phone because every online payment method other than debit card uses phone verification! 😡😡

  • Lukekf23
    Luke Kerr-french (@Lukekf23) reported

    @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

  • wayneogreeny
    Wayne Green (@wayneogreeny) reported

    @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

  • tomp_tuba
    Rob Tompkins (@tomp_tuba) reported

    @santanderuk - why ask me to call your fraud line and block my account when you don’t have enough operators available to take my call. I have tried twice and been on hold for 15 minutes each time.

  • Gitsno1baby64
    ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported

    @santanderuk @TSB SO....IF I SEND YOU THE RECEIPT AND MY BANK DETAILS, WHEN SHOULD I EXPECT TO RECEIVE THE MONEY FOR THE PHONE PLEASE???? WOULD YOU LIKE TO GO DOWN THE LEGAL ROUTE? JUST CURIOUS

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment

  • RJProduction3
    Andy (@RJProduction3) reported

    @santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??

  • John_suave
    John suave (@John_suave) reported

    @AskVirginMoney It didn't. I rang the number, it said to fill in the form online and to wait 30 days. Why are you so terrible with service? @NatWestGroup @santanderuk want a new customer?

  • nwaretcfc
    Nathan Ware (@nwaretcfc) reported

    @santanderuk @santanderukbiz absolute shambles of a bank. Block our account at 4:30pm, tell me to attend a branch with ID (when they are all closed) and now have to deal with nearly 50 staff who won’t be paid! Thanks for the last 12 years 😡

  • AaronParekh
    Aaron (@AaronParekh) reported

    Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB