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Santander

Santander down? Current status and problems in City of Westminster, Greater London, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near City of Westminster, England

The most recent Santander outage reports came from the following cities: London, City of London, Ilford, and Hampton.

CityProblem TypeReport Time
London Transactions 22 days ago
London Mobile App 29 days ago
City of London Mobile App 29 days ago
Ilford Website 29 days ago
City of London Transactions 1 month ago
Hampton Transactions 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • MartinCainActon
    Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • youvsyoultd
    Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • Janietip
    Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • MissKristy_LH
    Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • FOG1O1
    FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • TiffinSolutions
    Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KLouSmart
    K-Lou (@KLouSmart) reported

    @santanderuk you and your consumer finance department have left my parents in a £2000 unarranged overdraft due to an error on your end. You have left them with no money for 2 weeks. They still haven't been reimbursed for the money you mistakenly took. What a joke! Fix it please.

  • NikiJRP
    The Two Fingered Gardener/writer 🥀🌼🎶🐧 (@NikiJRP) reported

    @ciarale01 @santanderuk @santanderukhelp Oh no that's awful!! I'm so sorry, hope the bank gets that sorted for you xx

  • cmacwritescrime
    Chris McDonald (@cmacwritescrime) reported

    Well, @santanderuk continue with their incompetence. - request new card. Card doesn’t arrive. - Card has been sent to Nottingham because they’d changed my address in error. New card ordered and address changed back. -did I want the same pin code? Yes please. Card arrives…

  • Danwhite1972
    Dan White 🇪🇺♿️✊🏿🏳️‍🌈💙🌹🇵🇸 (@Danwhite1972) reported

    @ciarale01 @santanderuk Ciara that’s awful. You will get the money back don’t worry x

  • emerald1910
    Edmund O'Leary (@emerald1910) reported

    @ciarale01 @santanderuk @santanderukhelp Ciara, That is awful. I hope Santander refund the stolen money soon.

  • EmilyyNics
    🎀 𝐸𝓂𝒾𝓁𝓎 🎀 💚 (@EmilyyNics) reported

    @ciarale01 @santanderuk Sorry to hear about this. It's just so awful and I hope that they catch the person who have done this. Sending u a hug xx

  • Handles_71
    Gareth (@Handles_71) reported

    @ciarale01 @santanderuk @santanderukhelp That’s terrible. Please don’t be too hard on yourself, these people are very, very clever and don’t care who they hurt. You did nothing wrong. I hope you get the result you want and deserve.

  • mhygivemexiao
    aria :) kazuha haver (@mhygivemexiao) reported

    @santanderuk begging yall to save payment purpose information, no my mum isn't a scammer. no i'm not being forced to pay her. stop slowing down the transaction with like 50 different steps 😭

  • AnnaBattersea1
    Anna Battersea (@AnnaBattersea1) reported

    @santanderuk Terrible bank…

  • lensawag1
    Leanne (@lensawag1) reported

    @ciarale01 @santanderuk Ciara I'm so angry for you. They prey on vulnerable people like you. The bank will only ever call you if there's a problem with your account. And even then they ask for your pin number.