Is Santander down in City of Westminster, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| Fulham |
Mobile App | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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mydogminton 🇺🇦🦵🏳️🌈💉🇪🇺
(@mydogminton) reported
@agegarton @MorganBroadcast @santanderuk Cause enough noise at the highest level and it will trickle down giving somebody (at the original customer service level) the authority to do what they should have done right from the start.
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Self Energy
(@RaviHarrow) reported
@MorganBroadcast @santanderuk @VirginActiveUK Get a lawyer to take on Virgin Active, they will insurance to cover for theft. Chase up Met Police so they the 1st call to Gym cctv footage. Also call Apple should be able to block remotely products stolen.
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Freedom2Say
(@googleschmoogle) reported
@MorganBroadcast @santanderuk YOU ARE NOT TO BLAME? With no passwords or biometrics on your phone and laptop? WTF are you talking about? you are DIRECTLY to blame…. NOBODY is stupid enough to leave password off phone and laptop…..
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penalisedsaver
(@penalisedsaver) reported
@MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.
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Robert (Jamie) Munro
(@rjmunro) reported
@MorganBroadcast @santanderuk The problem with chip and pin is that it means you have to put your pin in lots more places. You have no way to verify machines are real, not fitted with skimmers, or with CCTV positioned carefully to read what you type. It's very easy to leak your PIN.
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GeoffreytheFlexuralCat
(@GeoffreytheC) reported
@MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x
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On your left
(@zhanpenghng) reported
@MorganBroadcast Charlotte, I suggest you seek the help of @financialombuds to advise you on @santanderuk's decision not to refund.
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†Savannah♡
(@paradiseruins) reported
@MorganBroadcast Oh my god 😧 @MorganBroadcast I am SOOOO sorry this happened to you. Just reading the thread has given me such extreme anxiety I can’t even imagine how you must be feeling. I am in disbelief at how so much happened so quickly, and wtf @santanderuk ???
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Katie 🌻
(@Misskatie_says) reported
@MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x
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Aiden
(@FromAiden) reported
@bethanyrutter @santanderuk You have to log in. The crims could very easily have transferred her entire account balance into bitcoin, surprised they didn't, as no merchant can claw that back if fraudulent. Very odd that they went for physical goods leaving a trail.