Santander

Is Santander down in Reading, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Reading, England 02/06/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (25%)

    Website (25%)

  3. Login (23%)

    Login (23%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk my brother has been victim of fraud, money drained from his account. Santander refuse to help. Shocking!!! Nothing to stop it from keep happening even after the bank are notified!!! Help!!!

  • Tartan_Queen Rixatrix ¡Nae Pasaran! (@Tartan_Queen) reported

    @santanderuk What do you get if you remain as a customer?

  • EddieMcIver Eddie McIver (@EddieMcIver) reported

    @santanderuk Requested this charge to be waived as a goodwill gesture due to my incapacity. Rejected! Tomorrow, I will pay balance in full on credit in full then cancel all accounts my wife and myself hold. What a way to treat a customer of some 40 years!

  • sameer27038259 Sameer G (@sameer27038259) reported

    Avoid banking with @santanderuk . Pathetic bank , poor service and will@hold u to ransom for days to access your own money n then say ‘ we are very busy ‘ poor directionless management to the core

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎

  • jog_on_ R Zo (@jog_on_) reported

    @santanderuk Impossible to get through on their customer service line when you need help- on hold for an hour yesterday and gave up.

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk your customer service is a joke. On hold for over an hour. Awful