Santander status: access issues and outage reports

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Sally Campton (@traybakes66) reported 4 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Kerri Thrower (@kerrithrower) reported 11 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

• 
  Cecilia Daly (@WeatherCee) reported 24 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 28 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

• 
  Sally Campton (@traybakes66) reported 30 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Truth Loyalty & CRM (@tweetstruth) reported 9 minutes ago

  @santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?

• 
  Duong Dai djc (@duongedaid) reported 13 minutes ago

  @Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯

• 
  Stephen Kerr (@TheRunningDon) reported 13 minutes ago

  Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.

• 
  MINA✨ (@amiinaaaoxx) reported 19 minutes ago

  @santanderuk is anybody working today ? Kmt

• 
  A.G.W. 🇬🇧 (@agw1437) reported 20 minutes ago

  @santanderuk Such a shame that those who were conned into the famous 123 account have been so let down. The 0.5 0.5 0.5 account doesn’t have quite the same ring to it!!

• 
  loraine paterson (@loraines22) reported 21 minutes ago

  @santanderuk is the issues back yet again with using cards so annoying!!

• 
  Joanne Shipley (@jshipley2103) reported 23 minutes ago

  @santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!

• 
  Sarah Baskeyfield (@SarahLou892) reported 24 minutes ago

  @santanderuk have been trying to buy premium bonds with my MasterCard debit but my card keeps being declined. Why might this be ? I’ve tried calling but the cue time is hours long. I’ve tried twice with different amounts and had no luck . Please help

• 
  Caro white (@Carowhi32005209) reported 24 minutes ago

  @WalklingMike @santanderuk My account also got compromised and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.

• 
  REALMRSOPINIONATED (@MRSREALOPINIONS) reported 25 minutes ago

  @Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions