Santander status: access issues and outage reports

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Timothy Ferres (@timothyferres) reported 19 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Sally Campton (@traybakes66) reported 19 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Sally Campton (@traybakes66) reported 46 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Cecilia Daly (@WeatherCee) reported 47 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Kerri Thrower (@kerrithrower) reported 49 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

• 
  Sally Campton (@traybakes66) reported 59 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ADUK2025 (@ADUK2025) reported 3 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Lee Bee 💙💙💙 (@LeeBee39) reported 6 minutes ago

  @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 6 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 6 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Sandi (@Limaratoo) reported 7 minutes ago

  @santanderuk Which will cost me a fortune! Don’t worry, I’ll find another way. Looks like I’ll have to as your chat is down on the website and I can’t message you here! I guess you can’t message me either?

• 
  Laura odell (@lauraodell13) reported 7 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Sorare Rhino (@FifaThing) reported 10 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Sheila kirkby (@kirkbysheila28) reported 13 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  Zoe Kennedy (@zoekennedy) reported 16 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  . (@Midnight_x83) reported 23 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.