Santander

Is Santander down in Belfast, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Belfast, Northern Ireland 12/25/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

  • kerrithrower Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • IanMarsdenGB Ian Marsden (@IanMarsdenGB) reported

    @NorthRoadCycles @santanderuk I preferred it when it was Abby national things have gone right down even when you go into the branch to chat with someone @santanderuk just point you to the phone and say call someone

  • KyStefen Ky (@KyStefen) reported

    @santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.

  • Simon_J_Wade Simon Wade (@Simon_J_Wade) reported

    @santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?

  • noeleaton Noel Eaton (@noeleaton) reported

    @NorthRoadCycles @santanderuk During the working day, there’s actually probably 1000 more people answering the phones than prior to Covid.

  • deepseacon ONE (@deepseacon) reported

    @santanderuk not able too log on too the International site? It's down and no information

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk I have tried using the so called online re-access service which also does not work!!! This is beyond a joke. 2nd time in as many weeks. I am still on hold to endless on hold music.

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!