Santander status: access issues and outage reports

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Kerri Thrower (@kerrithrower) reported 13 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

• 
  Sally Campton (@traybakes66) reported 21 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Sally Campton (@traybakes66) reported 41 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Timothy Ferres (@timothyferres) reported 51 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Cecilia Daly (@WeatherCee) reported 53 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 59 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  knappster29 (@garryknapp8) reported 2 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  MH (@MhMyxacc444) reported 2 minutes ago

  @LDNNI2024 @santanderuk @TSB I’ve made 2 complaints. No ref numbers for either of them and coming up for a month of no access to by online banking. They are a **** show

• 
  Oasis (@Oasisrvti) reported 2 minutes ago

  @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 3 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  eyerish seadog (@Dogglllzzz) reported 3 minutes ago

  @santanderuk Standard reply. I see you can’t help.

• 
  MBUR337 (@MBUR337) reported 5 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  SoftwareLife (@Mindfulness2050) reported 5 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Zoe Kennedy (@zoekennedy) reported 6 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Albert Yang (@YangBeast) reported 8 minutes ago

  @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

• 
  Martin Hughes (@MartinH01846340) reported 12 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank