Santander status: access issues and outage reports

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Cecilia Daly (@WeatherCee) reported 4 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Kerri Thrower (@kerrithrower) reported 8 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

• 
  Sally Campton (@traybakes66) reported 25 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Timothy Ferres (@timothyferres) reported 36 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Sally Campton (@traybakes66) reported 46 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Sally Campton (@traybakes66) reported 53 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@metalheed) reported 2 minutes ago

  @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

• 
  RachT234 (@RachT234) reported 3 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  jaredowens (@jaredowens36629) reported 8 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  Soup Dragon (@SoupySoupySue) reported 9 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  James Hassett (@JamesHassett1) reported 12 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 15 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  Your Money (@YourMoneyUK) reported 18 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme

• 
  JanKrynicky (@JanKrynicky) reported 18 minutes ago

  @santanderuk Having great results thanks to stealing customer's money. But then anyone braindead enough to keep their money with these fascists deserves to have no access to them.

• 
  SteveR (@SteveR69420419) reported 21 minutes ago

  Is @santanderuk online banking down???

• 
  Oasis (@Oasisrvti) reported 21 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal