Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Santander
Santander is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
-
Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern IrelandAre banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
-
Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
-
Sally Campton (@traybakes66) reported from Belfast, Northern Ireland@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
-
Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
-
Sally Campton (@traybakes66) reported from Belfast, Northern IrelandHey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
-
Sally Campton (@traybakes66) reported from Belfast, Northern Ireland@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Oakley (@agentoakley) reported@santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.
-
steve calvert (@scalvert2408) reported@santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working
-
MH (@MhMyxacc444) reported@LDNNI2024 @santanderuk @TSB I’ve made 2 complaints. No ref numbers for either of them and coming up for a month of no access to by online banking. They are a **** show
-
Oasis (@Oasisrvti) reportedI wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩
-
David E. Clist (@ClistDavid) reported@santanderuk thanks for hanging up on me TWICE while I'm trying to submit a complaint about your customer service. What has this world come to where I have to wait 20 minutes just to talk to someone and they immediately hang up on you!
-
audreygallagher (@audreygallagher) reported@santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable
-
Cevat Cam (@erkul_cihat) reportedDespite this, £40 was charged on June 15 and £50 on June 16 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderuk @santanderukhelp – please investigate and assist.
-
Andy (@RJProduction3) reported@santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??
-
aka James Bond (@FeelitWorking) reported@chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages
-
Mark (@MarkETank) reported@JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.