Is Santander down in Antrim and Newtownabbey, Northern Ireland?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Santander
Santander is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (27%)
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Transactions (26%)
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Website (21%)
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Login (18%)
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Transfer (6%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Jones (@Nickdoesstandup) reported
@santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!
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Gilly B (@GillyB9) reported
@santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?
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✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported
4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever
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Andy Day (@AndyDay1982) reported
Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander
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Brandon Campbell (@bndncampbell) reported
Customer service at @santanderuk @santanderukhelp is shocking! 5 calls later, hours on hold and still haven’t received a callback from Tuesday 🤬
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Alan Carleton (@carleton_alan) reported
@prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.
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Steve Ives (@SteveDPIves) reported
@santanderuk Hi there. If I pay a check drawn on another bank into my Santander account, when should I get the money? Do you clear checks using cheque imaging? I thought it was by midnight the next working day plus 1 more day as I paid it in at the Post Office.
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Graham Curry (@Lancsamb) reported
@santanderuk terrible service and no one cars promised to send my wife flowers today as an apology for your huge **** up but your right nothing arrived !!
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Otto Osirian (@OttoOsirian) reported
@santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.
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✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported
@santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!