Is Santander down in Antrim and Newtownabbey, Northern Ireland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Timothy Ferres
(@timothyferres) reported
from
Belfast, Northern Ireland
@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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lettiebella🦉🇬🇧
(@lettielou05) reported
@MorganBroadcast @santanderuk @VirginActiveUK Im so sorry as my husband has been hacked and I know it's different it the mess it leaves behind is just awful and nobody cares !!
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Shera78
(@Shera782) reported
@MorganBroadcast @santanderuk If they had your phone and managed to access your savings acc to transfer money to the current acc then surely they could use the app to see your cards pin number? Awful that they are blaming you
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Bee Barrett
(@sceneset) reported
@MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!
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(((Fran Lewis))) Lady Lewis of Laffak
(@iverlean) reported
@annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!
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Maureen Myant
(@maureenmyant) reported
@MorganBroadcast Thank you so much for posting this. I hope you get some justice. This is a horrifying story. I had been considering moving account to @santanderuk but I won't now. Nor will I use a banking app. Terrible lapse by your gym too.
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Ali
(@sarcastic_ali) reported
@Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk I know it was her card PIN, and you have to go through a lot of security hoops to change a PIN even if you get into the banking app, which you need the login details for. I'm not defending the bank at all, I agree they've screwed up, but some of this doesn't make sense.
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Jemma Anderson 💙
(@Jemstar76) reported
@MorganBroadcast I hope @santanderuk @santanderukhelp will work with you to investigate exactly what went wrong here to protect all its customers. I’ve been a customer of theirs for 20 years+ but will switch in a heartbeat if their systems mean my money and security is compromised.
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NattyNat
(@Natty_W) reported
@MorganBroadcast This is awful! I’m so sorry this happened! @VirginActiveUK @santanderuk why are you doing sod all about this?!
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The Libertarian
(@A_True_Liberal) reported
@agegarton @MorganBroadcast @santanderuk Having worked in call centres, there are lots of hard working customer service staff. No question. There are also staff who don't give a damn about customers and just want hit their targets and get to the end of their shift with as little hassle as possible.