Is Santander down in Antrim and Newtownabbey, Northern Ireland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Fagelman
(@cangarooscoach) reported
@santanderuk really disappointed in your customer services. Yesterday i called the bank and it just rang for 20 minutes with no answer. Today i tried again and waited 30 minutes. I appreciate that every business is Covid affected, but those wait times are unacceptable
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₭ɑmi-kø ~☆
(@elaine_belloc) reported
@santanderuk Why don't you support crypto?
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Alex Williams
(@AlexChanceWill) reported
Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.
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David
(@littlechief1982) reported
@santanderuk Hey, guys - Are you sending out text alerts from this number - +447554 137886? Just received a message alerting me to a new device being registered. And the website looks suspect.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Prateek Gupta
(@prateek_4552) reported
@santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!
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The Wanstead Tap
(@TheWansteadtap) reported
Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue
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Jonny Roberts
(@Jonnyr67) reported
@santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.
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Chris Creissen
(@ChristopheSkis) reported
@blendosc @santanderuk Customer Experience
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✿.*☆.Maxiejane.☆*.✿
(@maxiejane) reported
@santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!