Santander

Is Santander down in Antrim and Newtownabbey, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Antrim and Newtownabbey, Northern Ireland 09/14/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (17%)

    Login (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • timothyferres Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • kerrithrower Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lakingsfan82 mandy priest (@lakingsfan82) reported

    Worse day ever I go to @santanderuk only to find the bank is having computer trouble to all atms, tills & even mobile app not working & gotta put my money in the post office & hope & pray it’s clears when I try pay my bill as I won’t know if it has cleared 😭😭 #Santander

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk how much longer this poor service is not on. I need access to my money

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!

  • Survivalmast999 ryan (@Survivalmast999) reported

    @santanderuk how long is it going to take for the banking server app to be working as I’m in need of my money as it’s an online account

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @santanderuk You'd expect a bank like Santander to have a failsafe in place so this sort of downtime does not happen. System issues happen but it should not be for this long. I wonder if it's just the big bosses taking all the money themselves and not investing in better infrastructure.

  • invisigirl01 Zombie Chaser (@invisigirl01) reported

    @santanderuk Excuse will be “ due to COVID people are working from home and takes longer to fix IT issues” well if a 15yr kid can break into homeland security and play a nuclear war game all from his home. Gus you can fix IT issues

  • Rachel23989 Rachel (@Rachel23989) reported

    @santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Nattard98 @santanderuk @santanderukhelp Everything is down at the moment due to technical difficulties even at the banks

  • StephanieEnya Stephanie Wright (@StephanieEnya) reported

    Never good when you go to pay for your trolley full of shopping (£116 worth!) in a busy @tesco and your @santanderuk card won’t work! Mobile banking wasn’t working either 😩 thankfully I could get cash out but my word, not a good experience especially when you have anxiety!

  • Sarah_Brimble Sarah brimble (@Sarah_Brimble) reported

    @KuyaMaxy @santanderuk That's understandable but when you can't access your own money it's beyond a joke... Tried ringing to transfer money to a different account and can't do that either! My card won't even work to buy things!