Santander

Is Santander down in Antrim and Newtownabbey, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Antrim and Newtownabbey, Northern Ireland 12/16/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • kerrithrower Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.

  • VerityTingle verity tingle-lewis (@VerityTingle) reported

    @santanderuk BLOODY AWFUL SERVICE! Recently taken over a well established business, simply needed to change the name on the bank account, but I'm not 'desirable' to you, 15th of the month now, still no further on because of your time wasting. Totally ruined my first months trade.

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!

  • y8tesy Ellie Yates (@y8tesy) reported

    @santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡

  • MattCorbould Matt Corbould (@MattCorbould) reported

    @santanderuk @santanderukhelp in this digital age I can’t believe it’s taking over a week for you to supply a simple email or letter of proof of a buy to let mortgage for me. Over a week?? Come on. This is ridiculously poor customer service.

  • sarah_inLondon Sarah (@sarah_inLondon) reported

    @santanderuk Do you set out on purpose to be as difficult and obstructive as you can & refuse to help customers. What I have experienced today is nothing other than negligence on your part. #bullyboytactics @PutneyFleur @MartinSLewis

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported

    @santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • dancinginshado Tashmia Owen FRSA (@dancinginshado) reported

    @santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.

  • MrVeeTheDj DJ MR VEE (@MrVeeTheDj) reported

    @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.