Is Santander down in Antrim and Newtownabbey, Northern Ireland?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Santander
Santander is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Timothy Ferres
(@timothyferres) reported
from
Belfast, Northern Ireland
@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk your customer service is a joke. On hold for over an hour. Awful
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk Rubbish customer service. On hold for over an hour! How is that ok!
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Stuart Leigh
(@StuartLeigh1) reported
@santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint
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Simon Wade
(@Simon_J_Wade) reported
@santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?
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Jonathan Heath
(@HeathJonathan) reported
@santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?
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Ky
(@KyStefen) reported
@santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk Rubbish customer service. On hold for over an hour! How is that ok!
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Girl4Music 🦋 - She/Her
(@Girl4Music) reported
@santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!