Is Santander down in Antrim and Newtownabbey, Northern Ireland?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Santander
Santander is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Parker
(@JPCastingD) reported
@Sophiae007 @VirginActiveUK @santanderuk Absolutely an inside job that. Just conveniently happens on the day the security barriers are not working.
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Aisha 🌻 Books.Brownies.Etc
(@booksbrownies_) reported
@MorganBroadcast @bibliobushra How are the fraud team at @santanderuk so clueless that they weren’t aware you can view your pin in your mobile banking app? So sorry this happened to you Charlotte, hope you can get some help to - at the very least - get your money back.
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Victoria Berry
(@Victori44392430) reported
@MorganBroadcast @NeilMackay78 @santanderuk As far as your case goes chatlotte - Look at all your insurances to see if they can support your case.There must be some way of interlinking all the cases.Keep on at and reminding local fraud squad to see if any update.Hopefully someone is n Twitter will see your post. Good luck
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Gilly G
(@GillyGWhite1) reported
@MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.
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Mi5 Trumpton
(@mi5uk) reported
@DrMahim @MorganBroadcast @santanderuk Don't leave a phone or bank cards in a locker. Credit cards are better. Shut phone down if you have to leave it, harder to log in? Take pictures of your cards and passport, email to self. You can prove your I.D. Even if you've lost everything. ( happened to me in Spain).
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Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️
(@CpmGray) reported
@suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.
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Shaza B 💙🌈💛
(@scrunchieshaz) reported
@MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.
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GeoffreytheFlexuralCat
(@GeoffreytheC) reported
@MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x
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FlowerySarah
(@FlowerySarah) reported
@MorganBroadcast I'm shocked that no-one from @santanderuk or @VirginActiveUK has contacted you to try and help resolve this.
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@DysgwrCymraeg #JOHNSONOUT 🏴
(@DysgwrCymraeg1) reported
@MorganBroadcast So very sorry to hear this awful experience. Thanks very much for sharing. I hope you get the justice you deserve and that @santanderuk realise they have a duty here - and their reputation is going to be damaged if they don't underwrite these losses.