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Santander

Santander down? Current status and problems in Antrim and Newtownabbey, Northern Ireland

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • WeatherCee
    Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • timothyferres
    Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • kerrithrower
    Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon_amanda4
    sharon amanda (@sharon_amanda4) reported

    @santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹

  • yeti5511
    JK🦍 (@yeti5511) reported

    @financialombuds Yeah @santanderuk and @PayPalUK both done nothing I don't even think they know how to answer a phone and please Santander and PayPal don't comment like you give a **** this been on going since august #wasreoftime

  • Sillswood
    Neil French (@Sillswood) reported

    I might also add that I had to spend another half hour or so making sure this is a genuine number. @santanderuk don't list their valid numbers anywhere on their site and don't let anyone calling try to establish two way trust.

  • TonieP
    tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • Reeaz76
    Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • David_T_Evans
    Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • mark_topps
    Mark Topps (@mark_topps) reported

    @santanderuk what is happening with the opening of my limited eSaver account? Applied 15th October was told I’d hear from you in 3 working days. Heard nothing from you. I see you’ve now lowered the % interest rate so will I still get the original rate?

  • TonieP
    tonie Parsons (@TonieP) reported

    @santanderukhelp @santanderuk security team totally unhelpful, won’t lift my account block, will not tell me why nor when I can access my money. Absolute joke, another hour wasted!!

  • punkatoo
    jamie collings (@punkatoo) reported

    @santanderuk just a quick tweet to congratulate you on offering the worst phone customer service I have ever known, it must have taken so much time,effort and training to become as inept or deceitful as your bank have managed

  • SWWtrainspotter
    Dan Sandow (@SWWtrainspotter) reported

    @santanderuk shocking customer service, been on hold for an hour now, time to look for a new bank i think