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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • timothyferres
    Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • WeatherCee
    Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • kerrithrower
    Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • roadworkauditor
    @roadworksauditoruk (@roadworkauditor) reported

    Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

  • keebsonx
    Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported

    @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

  • pumblechook
    Pumblechook (@pumblechook) reported

    @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

  • glosuk68
    glosuk68 (@glosuk68) reported

    @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

  • aluminiumfrank
    Aluminium Frank (@aluminiumfrank) reported

    @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

  • isingh1969
    iqbal singh (@isingh1969) reported

    @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

  • PixelPrincessRG
    The Pixel Princess (@PixelPrincessRG) reported

    @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

  • UrmstonMeadows
    Urmston Meadows (@UrmstonMeadows) reported

    @santanderuk - we'll put your fees up but don't worry, the service will be even worse

  • StumpyRabbitt
    Stumpysaurus🦖KPSS (@StumpyRabbitt) reported

    I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

  • jbrannan23
    Jamie Brannan (@jbrannan23) reported

    @santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service