Santander status: access issues and outage reports

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

• 
  Cecilia Daly (@WeatherCee) reported 48 seconds ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 4 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Sally Campton (@traybakes66) reported 13 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Sally Campton (@traybakes66) reported 45 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

• 
  Timothy Ferres (@timothyferres) reported 46 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Kerri Thrower (@kerrithrower) reported 49 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  donna rawlinson (@jamieshawn1623) reported 2 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  Craigyy121 (@craigyy121) reported 4 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  jaredowens (@jaredowens36629) reported 5 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  LottieLou (@LottieL51997780) reported 11 minutes ago

  @AllNumbersGrea1 @santanderuk @santanderukhelp Totally agree. Plus their website is down which is bloody annoying

• 
  JanKrynicky (@JanKrynicky) reported 14 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 16 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  M.D (@Only1MaxyD) reported 20 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  Sheila kirkby (@kirkbysheila28) reported 22 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Redders. (@1Redders0) reported 23 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Mick Holds the Line (@Mickandhismusic) reported 23 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!