Is Santander down in Antrim and Newtownabbey, Northern Ireland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland
Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Xmo Strata Ltd
(@XmoStrata) reported
Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice
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Jonathan Mills
(@JonMillsSasudi) reported
as usual, just awful customer service from @santanderuk The world would be a happier place if this apology of an institution just dissolved itself
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Rachel
(@DorsetRachel) reported
Brilliant, @santanderuk. I made a modest IBAN transfer this morning, following the instructions on your website, which did not warn that my account might be blocked until Wednesday for a fraud investigation. If there had been a warning I’d have done all my other banking first!
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PaulHi
(@PaulHi) reported
Waah! Booked @KLM_UK flights using @santanderuk credit card. KLM website says transaction failed, so no reference number. But Santander app showing payment as successful. Erm... who has my money? And are my flights booked or not?
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Matt Stinson
(@MattStino76) reported
Are @santanderuk the worst rated business bank. Appalling service to business in pretty much every aspect. Started the process of moving all accounts to @monzo.
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Lauren
(@pillsnthrills_) reported
from
Portsmouth, England
It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis
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Hamish Burns
(@Amostheking) reported
My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk
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Luke
(@MrLukeChristian) reported
Idk what’s happened to @santanderuk recently but their customer service via webchat is appalling, no wonder so many people are leaving it and swapping banks.
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andy ohara
(@andyoha90741504) reported
@santanderuk hi Having problem transferring money from my vmcurrent account. Tried ringing phone number
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Thai.Keith
(@keith_kendell) reported
@santanderuk I have been using Thailand as my home base since selling my UK home in 2018 so I could travel more I gave Fareham Branch my Thai Tel number as OFFCOM stops UK sims working abroad after 3 mths. They told me to update my Thai address on returning in September