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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Antrim and Newtownabbey, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Antrim and Newtownabbey, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Antrim and Newtownabbey, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Antrim and Newtownabbey, Northern Ireland

Latest outage, problems and issue reports in Antrim and Newtownabbey and nearby locations:

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • WeatherCee
    Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • kerrithrower
    Kerri Thrower (@kerrithrower) reported from Antrim and Newtownabbey, Northern Ireland

    Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • timothyferres
    Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

  • craigyy121
    Craigyy121 (@craigyy121) reported

    @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

  • On_The_Write
    On The Write (@On_The_Write) reported

    @DrChrisParry @santanderuk Their customer service is woeful, always has been

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

  • Alph4betSoup
    Alphabet Soup (@Alph4betSoup) reported

    @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

  • metalheed
    Alan (@metalheed) reported

    @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

  • paullewismoney
    Paul Lewis (@paullewismoney) reported

    @kevinsamuel Thanks Kevin. It’s not so much financial problems as service problems. I have never had such bad customer service as @santanderuk over last two weeks. And I’ve dealt dozens of banks.

  • GitNo1Baby64
    ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported

    @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

  • 1Redders0
    Redders. (@1Redders0) reported

    @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****