Is Santander down in Stoke-on-Trent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (30%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
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NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah-Jane Gritt
(@Grittsa) reported
@santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!
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Ash Denton
(@8b7d5da6e2aa40f) reported
@santanderuk can you please explain to me and everyone else reading this why you have just charged me £41 overdraft 'interest?' my overdraft was cleared end of April. you know im a vulnerable customer because your support team has spoken to me.
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Bobby Robinson💙
(@Bobster101Br) reported
@santanderuk thank you for all your help NOT!!! As a victim of fraud your excuse was I do not meet the criteria for a refund. For a measly £200.00 but yet you refund people with thousands of pounds in there account not to mention my wellbeing. #disgrace
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Dee
(@Dee47643016) reported
@santanderuk It’s not working now!!!
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Daniel🇬🇧
(@fartndart1) reported
@santanderuk Hi, still having issues this morning, not able to access app or Online banking through laptop, on app it shows “ Oopps something went wrong try again” I have tried deleting app but no difference.
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Agnelo
(@Agnelofransisco) reported
@santanderuk Application for a personal loan was accepted at 3% interest being a 123 customer with the bank. When I was about to sign the agreement realized that the loan was given at 24.90% Why could you not inform me before doing my credit check rating Whom can I complain to ?
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Naomi Roberts
(@naomirLDN) reported
@santanderuk Help! My mortgage offer has been approved but isn't being released and we can't work out why. We're set to complete next Friday, living in an airbnb and I'm about to burst with a full term baby😳 Everyday we're told the offer will be with us next day. What can we do?
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Ted
(@Teddy68326999) reported
@santanderuk I raised this issue a while ago now and I’m still “out of pocket” why hasn’t anything been done?
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from to them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!
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Richard Evans
(@Brynrodyn) reported
@santanderuk System down again. Twice this week with no explanation. Not good enough