Is Santander down in Stoke-on-Trent, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Login (38%)

2. 

   Website (31%)

3. 

   Transactions (13%)

4. 

   Mobile App (10%)

5. 

   Transfer (7%)

6. 

   Withdrawals (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Santander outage reports came from the following cities: Crewe.

City	Problem Type	Report Time
Crewe	Mobile App	3 days ago
Stoke-on-Trent	Login	2 months ago
Newcastle under Lyme	Login	2 months ago
Crewe	Website	2 months ago
Stoke-on-Trent	Login	2 months ago
Congleton	Website	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• NHS HCSW MARK WEST (@red6661999) reported a minute ago from Stoke-on-Trent, England

  @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

• Daz (Oaky) Holdcroft (@dazholdcroft1) reported 20 minutes ago from Stoke-on-Trent, England

  The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

• NHS HCSW MARK WEST (@red6661999) reported 29 minutes ago from Stoke-on-Trent, England

  @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Lee Parkin (@parkin_lee) reported 15 seconds ago

  @NickLockyer @santanderuk The book stops with the person in charge. If a ship is running poorly it isn’t down to the crew but the captain!

• 𝕲.𝕸. 𝕲𝖗𝖎𝖋𝖋𝖎𝖓 (@GMWritesHorror) reported a minute ago

  @santanderuk No it's not. It is down again.

• Sarah Hillman (@SarahCHillman) reported 2 minutes ago

  @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

• susan kelly 🦋🇮🇪🍀💙 (@susiek227) reported 5 minutes ago

  @santanderuk I used my credit card five times yesterday without problems and the transactions were on my account by the time the App was working. Is there some sort of postcode lottery going on?

• steven turner (@iamhere1981) reported 6 minutes ago

  @santanderuk hi .I used my top up card a few times yesterday to get my electric on and I don't think they went through bit if they did and I end up overdrawn what help can I get

• Horace (@ProperMyGander) reported 12 minutes ago

  @santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.

• Irene (@_IreneYang_) reported 17 minutes ago

  @santanderuk @santanderukhelp you have received an email from me regarding your recent decision to block me out of my own bank account. Please attend to this urgently - get in touch via email/DM please.

• morgan (@morgan57631100) reported 20 minutes ago

  @sdf1981 @santanderuk Try now it’s letting me log in now

• The worlds gone MAD 🌸 (@Maria_A2607) reported 21 minutes ago

  @santanderuk The app is NOT working!

• Judith Crossley (@mollymini) reported 24 minutes ago

  @santanderuk why is my banking app still not working?