Santander

Is Santander down in Stoke-on-Trent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stoke-on-Trent, England 11/27/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TomPatrick_ Tom J Patrick (@TomPatrick_) reported

    @santanderuk still broken. Jokers

  • GetMuscularEdge Alex Delarge (@GetMuscularEdge) reported

    @santanderuk No wonder your logo looks like a steaming dog ****! Sort it out quicker please.

  • susiek227 susan kelly 🦋🇮🇪🍀💙 (@susiek227) reported

    @santanderuk My App is working now. Think hard before you do another 'upgrade'.

  • Freedom49530016 Freedom (@Freedom49530016) reported

    @santanderuk Still not working for me

  • Hollyoaks0007 H (@Hollyoaks0007) reported

    Can’t order Domino’s as @santanderuk @santanderukhelp are a pile of ****!

  • riceuten Ric Euteneuer (@riceuten) reported

    @KayleighHassall @santanderuk Technical issues require you to have competent IT and multiple technical and systems redundancies to ensure failures like this doesn't happen. All of which Santander have skimped on to benefit the bottom line. Lots of the "open" branches advertised are shut and won't be open Sun.

  • MandyMa37589072 Mandy Marshall (@MandyMa37589072) reported

    @santanderuk They're not up and running....i've just tried to do a transaction...still not working! 😡

  • paulwill70 Paul Williamson (@paulwill70) reported

    @petenew100 @santanderuk Compensation, really? The bank was doing its job and making sure funds were safe. Hardly worth compensating is it ffs. If u need compensation for that then you have issues

  • Sihow678 Simon Howarth (@Sihow678) reported

    @larahopwood @santanderuk I came on here to mention the same thing. Won't let me log in at all on desktop version either 🙄 I smell bullshit

  • riceuten Ric Euteneuer (@riceuten) reported

    @santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"