Santander

Is Santander down in Stoke-on-Trent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stoke-on-Trent, England 11/07/2025 19:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (35%)

    Website (35%)

  2. Mobile App (35%)

    Mobile App (35%)

  3. Login (22%)

    Login (22%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Abermez Merrick Jones (@Abermez) reported

    @santanderuk Is your Android app still down? Server not responding?

  • ifstat Michael Michalakis (@ifstat) reported

    @StuartMUFC96 @santanderuk I have the same error

  • alice_jemimaa Alice Jemima Goodchild (@alice_jemimaa) reported

    No access to mobile app and your atm's aren't working either @santanderuk branch isn't open yet either!

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • Andrew_N_Pitt Andrew Pitt (@Andrew_N_Pitt) reported

    @santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?

  • HelenHeney HelenHeney (@HelenHeney) reported

    @santanderuk I know about planned maintenance last night. Can't get on the app this morning, still having issues? When will they be resolved? Thanks

  • LynziieLouu Lyndsey Collins (@LynziieLouu) reported

    @RossM1983 @santanderukhelp @santanderuk It was working at 7:30 this morning, I managed to pay online and check my balance on the app, now its not working

  • dolforganview gjc (@dolforganview) reported

    @santanderuk app down again ??

  • LaKrazyBelle Ella B ✝ (@LaKrazyBelle) reported

    @santanderuk just wasted 12 minutes of my precious time waiting for one of your online agents to respond to me in the online chat feature, after useless "help" from autobot Sandi!! #fail Sort it out Santander! 😠

  • seanmccluskie seanmccluskie (@seanmccluskie) reported

    @LesleyField5 @santanderuk Been Getting hammered lately with loads of texts an call of scammers myself last few days even a WhatsApp. **** knows how my numbers got out there.