Santander

Is Santander down in Stoke-on-Trent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stoke-on-Trent, England 05/02/2025 11:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Transactions (26%)

    Transactions (26%)

  3. Login (17%)

    Login (17%)

  4. Website (16%)

    Website (16%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk This is not an update just a repeat of your last tweet an hour ago. Why don't you explain what the issue is and when you intend to have it fixed by instead of just feeding us all rubbish!!

  • lisabrackers Lisa Brackers (@lisabrackers) reported

    @EACharles12 @santanderuk I use Santander for everything, never had a need for another card. I don’t use credit cards either. I expect to be able to access my money anytime I wish though.

  • tehcooky Tehcooky (@tehcooky) reported

    @nickppeters @santanderuk Mobile app working now pal, can’t go on to the accounts but can move money between them

  • Lou__007 Louise Collier (@Lou__007) reported

    I know you're aware of the issue @santanderuk ..... but that's not good enough. I've got no access to either of my accounts and can't even withdraw cash from other cash machines as suggested by your employees. It's a joke coming from one of the UK's leading banks. It's a good job

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk app working now great but not happy with the disgusting tweet I saw from one of your colleagues

  • a1exh Alexander Holland (@a1exh) reported

    @santanderuk In today’s world of server virtualisation and network simulations, fall over redundancy etc this doesn’t happen IF you fund your IT department correctly. This should never happen. Smells like cost cutting

  • GameBoiiSav *puts 2 fingers to left forearm and bites lip* (@GameBoiiSav) reported

    @santanderuk fix up man wtf.

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • MrPostman90 MrPostman (@MrPostman90) reported

    Can anybody recommend a bank you are happy with that has a good online banking app? I’ve been with @santanderuk 18 years. When I needed a mortgage they couldn’t help me. When I needed to balance transfer a credit card balance, couldn’t help me. No more loyalty from me!

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary