Santander

Is Santander down in Kingston upon Hull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kingston upon Hull, England 11/29/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"

  • timmul01 timmul (@timmul01) reported

    @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

  • KatieHaxby Katie Haxby (@KatieHaxby) reported

    @santanderuk any known issues? I used my card fine a few hours ago and now Amazon saying there’s an issue with my bank and they can’t fulfil my order. I’ve checked my account and all@is as it should be.

  • dimps_tfg Dimps Tfg (@dimps_tfg) reported

    @JamesNFT_ @santanderuk This is customer service how can I help you give me your seed phrase

  • LittleLingvo MALinvo (@LittleLingvo) reported

    @3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.

  • shoswitch_ Switch (@shoswitch_) reported

    @santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working

  • steve1_9_6_2 Steve Bradley (@steve1_9_6_2) reported

    Shocking customer service from @santanderuk 15 minutes and waiting to cancel a stolen card. Will we be reimbursed if my account is emptied while you fail to answer ?

  • 1kilroywashere Kilroy Was here (@1kilroywashere) reported

    @santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • 31jjt Jack | (@31jjt) reported

    @santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk

  • JonthanFielding Jonathan Fielding (@JonthanFielding) reported

    So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action