Santander

Is Santander down in Kingston upon Hull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kingston upon Hull, England 11/21/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • htcig58 Innes Gray (@htcig58) reported

    @santanderuk - Ok so now I very frustrated. A recurring charge (paid for a number of years) has now been flagged three times as a possible problem transaction Each time I say I recognise the transaction which does nothing to process the transaction. 1/2

  • mpmrsm Mpmrsm (@mpmrsm) reported

    @santanderuk @santanderukhelp never have I come across such a slow and outdated banking app as yours. I can’t check my personal details. Notifications don’t work properly. Online chat service needs to improve and response times need to be quicker. Time to leave perhaps.

  • LGyamfi Linda Gyamfi (@LGyamfi) reported

    .@santanderuk I'm really appalled by the level of service received as an existing customer.

  • csb1985 Carys Marshall (@csb1985) reported

    Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!

  • rabf67 robert forshaw (@rabf67) reported

    @santanderuk Email you,how about someone actually try’s and help me with my concerns

  • MyrddinE83 Myrddin Edwards (@MyrddinE83) reported

    Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @Razz70 @santanderuk Dm @hytechcyber to fix your account immediately

  • JackieKnell1 Jak (@JackieKnell1) reported

    @santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!

  • MottyRW RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • SarahPumfrett Sarah Pumfrett FCCA CMIIA SIRM (@SarahPumfrett) reported

    @santanderukhelp @santanderuk Is any1 working on #security helpline today? Calls not answered since Wednesday. Urgently need to talk to you - can you get back to me today please? I have a deeply distressed elderly client of yours that is erroneously locked out of online account.