Santander

Is Santander down in Kingston upon Hull, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kingston upon Hull, England 03/14/2026 01:35

March 14: Problems at Santander

Santander is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • totiredtoshave Chris 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@totiredtoshave) reported

    Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.

  • duongedaid Duong Dai djc (@duongedaid) reported

    @Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯

  • Hollie_IE Hollie callaghan (@Hollie_IE) reported

    @santanderuk Literally talking to a robot ! currently on hold for 30 mins! the worst customer service

  • nipclaw Jane Lambert (@nipclaw) reported

    I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,

  • Josheeley Joshua J Heeley (@Josheeley) reported

    Went to @NatWest_Help bank-teller, not working, went to @HSBC, bank-teller not working, went to @santanderuk, bank-teller only lets me draw £20 at a time. 🤔 what is going on? #SmellsFishy

  • Zack72580419 Zack (@Zack72580419) reported

    @selina_nisbett @santanderuk I’m still having the same problem

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk Your customer service is absymal!

  • TheRunningDon Stephen Kerr (@TheRunningDon) reported

    Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful

  • marobbo76 Mike Roberts (@marobbo76) reported

    @santanderuk Hello. Your online banking sign up page is not working. Tells me all fields marked '*' must be completed, and they are. Various browsers across desktop and mobile tried. You'd think an automated smoke test pack would pick this up. Not a great new user experience.