Santander

Is Santander down in Kingston upon Hull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kingston upon Hull, England 11/28/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstyLovesBiz Kirsty Muir (@KirstyLovesBiz) reported

    OMG @santanderuk your customer service is beyond shocking. 40 mins so far on phone and all I want to do is pay my cc balance as your online banking is not working and despite reporting technical issue with payments noone will help me!!! #movingmybalance elsewhere!!!

  • PrimaryChamp Mrs Handley (@PrimaryChamp) reported

    @PhysicsMrH @santanderukhelp @santanderuk It makes me wonder if they are about to go bust. I was on hold for another hour after that only to be told again that it is being dealt with in a back office. I have not been able to access a penny since Weds. 4 phone calls & all I can do now is send a complaint in the post. 😡

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • shivaniparmar_ shivani (@shivaniparmar_) reported

    @santanderuk is anyone working in the call centres today? I’ve been waiting for OVER AN HOUR. You’ve left me card and cashless since last Wednesday and I’ve had to keep chasing branches and call centres.. AND IM STILL ON HOLD

  • KatieHa47350741 Katie Harwood (@KatieHa47350741) reported

    @santanderuk has the WORST online banking help (never works) and is completely unreachable by phone. Waiting on a call for approximately the 100th time for well over 2 hours for another rude, unhelpful customer support person to spend 30 seconds with me.

  • redheather1985 Heather Lloyd (@redheather1985) reported

    @santanderuk how long are you expecting the technical issues on the phones to last this morning i need to speak someone please

  • NadineMarshal17 A Voice For Conner (@NadineMarshal17) reported

    @santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Don’t blame you! I’m thinking of closing all 3 of our accounts. Went to this bank and have stayed with them because of good customer service. It’s no longer the case, why should we stay loyal!?

  • scattysmum Lizzy E🌏🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇮🇳🇫🇷🇧🇻🦕 (@scattysmum) reported

    @santanderuk if you are going to block me transferring £10k of my own money to my own account at least have the decency to answer the phone when I call your fraud department as requested.. sick of hearing "very sory to keep you waiting" answer the phone!

  • GaryQuittenton Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇺🇦 🇪🇺 (@GaryQuittenton) reported

    @SueSuezep @LloydsBank Then in front of the queue demanded my debit card for shredding in front of everyone .. I went to Alliance & Leicester which is now @santanderuk been with them for 13 years and not one single issue, great bank