Santander

Is Santander down in Kingston upon Hull, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kingston upon Hull, England 01/29/2026 04:05

January 29: Problems at Santander

Santander is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_mcivor Rob McIvor (@rob_mcivor) reported

    @santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.

  • Deeznutzwoody David Wood (@Deeznutzwoody) reported

    @santanderuk You can't tell people what to do with their money. This is exactly why the centralised system is broken. We earned it

  • ray_jerink ray@jerink (@ray_jerink) reported

    @susierabin @santanderuk Text @techUnlock_ to fix your account immediately

  • clydefc123 liam (@clydefc123) reported

    @santanderuk the worst bank ever can't wait to shut my account down their a joke of a bank

  • EddieSanderson Ed Sanderson (@EddieSanderson) reported

    @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

  • cindyhsetc Cindy HerramanStower (@cindyhsetc) reported

    @santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!

  • TVArt4Us Art4Women📢CertifiedTerf (@TVArt4Us) reported

    @santanderuk so your website says to call you if you need help and advice ref mortgage payment difficulties but when you call to ask for help just until the house sells you say there’s nothing u can do. I would suggest you change the website as u are giving a false impression

  • Kev0Kane Kevin (@Kev0Kane) reported

    @santanderuk Is this down again? I can't get access.

  • IGM942 Irf (@IGM942) reported

    @santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping

  • James2022R JR (@James2022R) reported

    @santanderuk @bancosantander good of your fraud department to hang up after 40mins of being passed from pillar to post. Responsible banking @TheFCA shut these idiots down