Santander

Is Santander down in Aberdeen, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Aberdeen, Scotland 01/17/2026 12:40

January 17: Problems at Santander

Santander is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zain8987 Zain (@Zain8987) reported

    @santanderukhelp @santanderuk a reminder to all customers this bank will deny repaying any money if fraud is committed on your account from a stolen mobile. Even if you are a customer for over 8 years. Do not use this bank they don’t care about their customers

  • StillSocialist Still Socialist (@StillSocialist) reported

    .@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 4.0 You are having a laugh I will be closing ******* soon. I told the customer service the money is going to ****** EDUCATIONAL ****, and your customer service missed the word ‘EDUCATIONAL’ Kind regards DR F Dejahang

  • devvito93 Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported

    I see nationwide bank is playing up again and is down yet. Absolutely useless bank. Good thing my salary goes into my @santanderuk bank account. I'm gonna leave these Guys because this is beyond a joke now @AskNationwide sort your sh!t out #NationwideDown

  • debbie14022 nornirongirl14 (@debbie14022) reported

    @teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk fed up with this bank and decided to close account , they will block your account for transaction, they done 9 times in one year and you need to call to bank again and again . Worst bank service ever

  • MediaRunway The Runway Media (@MediaRunway) reported

    @santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?

  • xiledlanc Andrew Roach (@xiledlanc) reported

    @santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated

  • MaryPlanAhead Mary Meacham 🌻 (@MaryPlanAhead) reported

    @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

  • teaguestar Paul (@teaguestar) reported

    @debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank