Santander status: access issues and outage reports

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sick Side (@SickSide3) reported 7 minutes ago

  @santanderuk The other issue is when I ring up your CS, it normally takes 40 minutes for anyone to answer the phone Once answered, details taken - I’m put on hold for another 20 odd minutes Then when I do speak to someone - they tell me I need to go to a branch!!!

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 12 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  Laura odell (@lauraodell13) reported 13 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

• 
  sherrilea christie (@sherriboo88) reported 15 minutes ago

  @santanderuk I cannot use any of my cards in ATMs is this a known issue ? Can I still pay via card in store ?

• 
  Adam Wilpappi (@wilpappi) reported 15 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  One under par (@Oneunderpar3) reported 19 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Nick (@petch_nic) reported 19 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  Sean Toms (@seantoms) reported 19 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  AP (@andyparsons3) reported 23 minutes ago

  Nothing says “we value you as a customer” like locking a paying customer out of their own money with zero explanation for most of a working day. @santanderukhelp @santanderuk @bancosantander

• 
  Pumblechook (@pumblechook) reported 23 minutes ago

  @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!