Santander status: access issues and outage reports

Problems in the last 24 hours in Chorley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chorley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Chorley, England

Latest outage, problems and issue reports in Chorley and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 27 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Anthony Monks (@thisismrmonks) reported 43 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 2 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  Aidy (@Adey22) reported 3 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Mick Holds the Line (@Mickandhismusic) reported 5 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 6 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  Russ (@highflyer_79) reported 9 minutes ago

  @HSBC_UK Nothing will change unfortunately. She has accounts with @santanderuk and @AskNationwide and not one of those I’ve had any issues with at all. Unfortunately I will be pulling her out of this account, which is a shame as I’ve banked with yourselves for over 25yrs.

• 
  Numin (@Numino2cm) reported 9 minutes ago

  @santanderuk Trouble is I can’t get through to anyone that would help

• 
  Craigyy121 (@craigyy121) reported 10 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  Aidy (@Adey22) reported 12 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  vince tanner (@TannerVinc26621) reported 13 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 14 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.