Santander status: access issues and outage reports

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Westhoughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhoughton, England

The most recent Santander outage reports came from the following cities: Bolton, and Leyland.

City	Problem Type	Report Time
Bolton	Mobile App	1 month ago
Leyland	Mobile App	2 months ago
Leigh	Transfer	7 months ago
Leigh	Mobile App	7 months ago
Manchester	Mobile App	7 months ago
Manchester	Mobile App	8 months ago

Community Discussion

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Santander Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 1 minute ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 1 minute ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 18 minutes ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  R🔥nge Heating (@RangeHeating) reported 55 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 57 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolyn Eley (@CarolynEley2) reported 5 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  marcus marritt (@marcusmarritt) reported 6 minutes ago

  @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

• 
  Tim B. (@The_Swell_Shark) reported 8 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Laura odell (@lauraodell13) reported 10 minutes ago

  @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

• 
  A.G.W. 🇬🇧 (@agw1437) reported 10 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 10 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Alison Beswick (@alison_beswick1) reported 12 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Chris (@geordiechris48) reported 13 minutes ago

  @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter

• 
  Garry Peat (@RidgewayRam) reported 19 minutes ago

  @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam

• 
  Paul (@tooshortplanks) reported 20 minutes ago

  Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.