Is Santander down in Westhoughton, Borough of Bolton, England?
Some problems detected
Users are reporting problems related to: website, mobile app and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Westhoughton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at Santander
Santander is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (30%)
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Mobile App (30%)
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Transactions (17%)
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Login (15%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
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Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England
@santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed
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R🔥nge Heating (@RangeHeating) reported from Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Russ On The Cut (@cut_russ) reported
Ever tried to place a formal complaint with Santander @santanderuk don't bother !! The 0800 171 2171 number is a mass if prerecorded questions to which you press 1or2or3etc, and then you are DUMPED into an anwswerphone. Again SHOCKING service from Santander.
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Ian ******* MBE (@IanCMBE) reported
@santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
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David Brown (@Browney120417) reported
@santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began
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Ethan (@WiganStarJr) reported
@santanderuk can I have help please
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Katie Hannah (@BoxKatie) reported
@santanderuk can you help me please? I have a question about my debit card - the online chat logs me out and I’ve been waiting for a call for over 30 minutes.
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Ian ******* MBE (@IanCMBE) reported
@santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
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Benjamin Blyth (@bjblyth) reported
Why is nothing working tonight?! 😩 I’m looking at you @santanderuk, @CoventryBS and @PSLadvisers - your websites all buggy as hell or down tonight with no warnings to suggest why?
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pcm2u (@pcm2u) reported
Anyone else had any problems with Visa payments not goig through? @Visa @Mastercard @santanderuk
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Alex (@astra973) reported
the usually super reliable online banking service from @santanderuk has decided to go down just in time for me to pay corporation tax. if it doesn’t go back up today will you guys cover my fine, or pay the cost of a debit card transaction? its c 0.1% of the transaction size.
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Marcus is still my name (@mk_gr) reported
@santanderukhelp It's now June 29th, and apart from an email saying something along the lines of "we have raised this with the specialist loan contact" I still haven't heard back from anyone regarding this issue. Is this how @santanderuk treats all its customersr?