Santander

Is Santander down in Westhoughton, Borough of Bolton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Westhoughton, Borough of Bolton, England 11/17/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLost16635091 The_Lost_Boy (@TheLost16635091) reported

    @santanderuk What's the point in telling customers you're too busy to answer the phone to cancel their stolen card, and they should go online, if your website then says they can't cancel your stolen card online and you should call? :(

  • mikewellbelove mike wellbelove (@mikewellbelove) reported

    @santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice

  • trdhorseracing trdhorseracing (@trdhorseracing) reported

    @santanderuk online banking, down again. Just not good enough

  • DKB1984 Dan Bridge (@DKB1984) reported

    @santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded

  • andonida Donna 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏁🇪🇺 (@andonida) reported

    @santanderuk Is your One Time Passcode service not working this morning? I can't access my account because I'm not receiving an SMS.

  • stonedg44 David Stone (@stonedg44) reported

    @santanderuk Interesting email to my wife encouraging her to use the mobile app but as she doesn't have a smart phone it is not much help!

  • mescalinehutson GloomySunshine (@mescalinehutson) reported

    @santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk she's been told it could take 30 days to resolve ,not good enough for an organisation of your size , I'm sure you have teams who can check in 10 mins who transfred her money and what isp it was from , shocking treatment of a elderly customer