Santander status: access issues and outage reports

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Urmston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Urmston, England

The most recent Santander outage reports came from the following cities: Bolton.

City	Problem Type	Report Time
Bolton	Mobile App	1 month ago
Stockport	Login	5 months ago
Leigh	Transfer	7 months ago
Leigh	Mobile App	7 months ago
Manchester	Mobile App	7 months ago
Manchester	Mobile App	8 months ago

Community Discussion

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Santander Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

• 
  David Waters (@davidwaters79) reported 19 minutes ago from Knutsford, England

  Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 19 minutes ago from Oldham, England

  Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

• 
  Norbert Lad. (@maximuslid) reported 20 minutes ago from Knutsford, England

  @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

• 
  R🔥nge Heating (@RangeHeating) reported 23 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 24 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

• 
  Lady Chelsea Norris (@radiochelsea) reported 26 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

• 
  Claire Morris (@ClaireJMorris) reported 29 minutes ago from Stockport, England

  @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 32 minutes ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 33 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Lady Chelsea Norris (@radiochelsea) reported 43 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• 
  Patrick Shaw (@PatchLatics) reported 48 minutes ago from Oldham, England

  @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 51 minutes ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

• 
  TheChilliPod (@PodChilli) reported 57 minutes ago from Oldham, England

  @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 2 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

• 
  bex (@viewsofa42yo) reported 3 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  Joe (@JoeRobb) reported 4 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?

• 
  knappster29 (@garryknapp8) reported 8 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  One under par (@Oneunderpar3) reported 9 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 12 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  rhoda roberts (@adhorstrebor) reported 15 minutes ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  Garry Peat (@RidgewayRam) reported 15 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  ADUK2025 (@ADUK2025) reported 15 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Sorare Rhino (@FifaThing) reported 17 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me