Santander

Is Santander down in Urmston, Trafford, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Urmston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Urmston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Urmston, Trafford, England 11/19/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • davidwaters79 David Waters (@davidwaters79) reported from Knutsford, England

    Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

  • PatchLatics Patrick Shaw (@PatchLatics) reported from Oldham, England

    @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • PodChilli TheChilliPod (@PodChilli) reported from Oldham, England

    @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Oldham, England

    Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • trdhorseracing trdhorseracing (@trdhorseracing) reported

    @santanderuk online banking, down again. Just not good enough

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk have probably the worst customer service of all. 4 days and still no help and been left hanging…appalling service

  • mikewellbelove mike wellbelove (@mikewellbelove) reported

    @santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice

  • BRADSTERRRRR Bradley (@BRADSTERRRRR) reported

    @santanderuk what an awful bank been a customer for years and lately been awful

  • kman2012bu kman (@kman2012bu) reported

    @santanderuk customer service at your Colchester branch beyond diabolical

  • JRobwell RobJwll (@JRobwell) reported

    @santanderuk OTP misery continues. How do I speak to a human to change my phone Number? Can someone call me? I can’t log in so I can’t use online chat.

  • bild77 Bild77 (@bild77) reported

    @santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable

  • grenvillemusic grenville jones (@grenvillemusic) reported

    @santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones

  • Katherine__x Katherine Thacker (@Katherine__x) reported

    @santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.

  • ThatBethWoman Beth☆ベス (@ThatBethWoman) reported

    So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.