Santander status: access issues and outage reports

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Santander outage reports came from the following cities: Manchester, and Bolton.

City	Problem Type	Report Time
Manchester	Withdrawals	12 days ago
Bolton	Mobile App	2 months ago
Stalybridge	Transactions	5 months ago
Stockport	Login	6 months ago
Manchester	Mobile App	8 months ago
Manchester	Mobile App	9 months ago

Community Discussion

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Santander Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Lady Chelsea Norris (@radiochelsea) reported 3 minutes ago from Stockport, England

  1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 7 minutes ago from Oldham, England

  Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 12 minutes ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

• 
  David Waters (@davidwaters79) reported 15 minutes ago from Knutsford, England

  Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

• 
  Lady Chelsea Norris (@radiochelsea) reported 21 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

• 
  Patrick Shaw (@PatchLatics) reported 26 minutes ago from Oldham, England

  @UJeebus89 @santanderuk They are the first to tax us on gains. What ******** do they want haha

• 
  Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported 35 minutes ago from Manchester, England

  Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.

• 
  TheChilliPod (@PodChilli) reported 46 minutes ago from Oldham, England

  @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

• 
  Claire Morris (@ClaireJMorris) reported 53 minutes ago from Stockport, England

  @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

• 
  R🔥nge Heating (@RangeHeating) reported 58 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

• 
  Norbert Lad. (@maximuslid) reported 58 minutes ago from Knutsford, England

  @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Dorrington (@TheParentGame) reported 5 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Urmston Meadows (@UrmstonMeadows) reported 7 minutes ago

  @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

• 
  Shirley (@SJacks61) reported 8 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  SJ (@SJ_H11) reported 10 minutes ago

  @santanderuk can you please provide me with a customer service contact number? I refuse to talk to your robot Sandi as I’m speaking plain English to it and it has absolutely 0 comprehension to what I’m talking about

• 
  BigBadBob (@Bobbadbig) reported 12 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

• 
  Ash 1974🔴🏐 (@andy_horner) reported 16 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  pink ladies plymouth (@loveforplymouth) reported 22 minutes ago

  @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 22 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 24 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Martin Hughes (@MartinH01846340) reported 24 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.