Santander

Is Santander down in Wigan, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Wigan, England 11/21/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • assortedwaves 🎄☃️ 12 Daves of Christmas 🎄☃️ (@assortedwaves) reported

    @DJKey @santanderuk @santanderukhelp Oh yeah if you owe them money they’ll be quick in letting you know & getting it back. Since they changed their debit cards to Mastercard they’ve been an absolute crock. going into a branch for help, forget it, if you haven’t got an appointment they won’t help & tell you to ring

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    @santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.

  • FMN_Buddies Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported

    @santanderuk why is the Bank App still using an outdated version of Excel on transaction downloads which causes customers issues when trying to save and work on ? We need xlxs format as an option! #xlxsneededNOTxls

  • Colebourn5 Lee (@Colebourn5) reported

    @santanderuk please can somebody message me ASAP I’m locked out my account and I need access to it asap

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    @BarclaysUKHelp Managed to get payment sorted, but not via your CHAPS service. Saying @santanderuk 's details couldn't be verified. Your branch colleague was justifiably nervous about hitting send as was I. Paid by cheque in Santander. Saved £25 CHAPS fee, but probably covers our expenses today!

  • SarahON33 Sarah O'Neill (@SarahON33) reported

    @santanderuk your customer services is horrendous. Please get in touch with me.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • karriejay1 Karrie J (@karriejay1) reported

    @santanderuk Changed my name on my mortgage at my local branch a few weeks ago but still getting the wrong name on letters. Can't get through on the phone & no time to visit again atm. This is causing problems with other agencies. Any help..?

  • ali_howse Alison (@ali_howse) reported

    @santanderuk @MoneySavingExp anyone else having issues transferring funds out of e-saver? Last night & this morning. Online chat said 'no record' but i have a otpcode to prove it. #keepingholdofmycash

  • emilyjerman Emily Jerman Fashion (@emilyjerman) reported

    @santanderuk @santanderukhelp this climate is bad enough without you making people who fall for scams feel awful and saying it’s their fault and only returning half of the funds. You didn’t do your job in safekeeping #socross #banks #fraud