Santander status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Santander outage reports came from the following cities: Bolton.

City	Problem Type	Report Time
Bolton	Mobile App	2 months ago
Leyland	Mobile App	2 months ago
Leigh	Transfer	7 months ago
Leigh	Mobile App	7 months ago
Chorley	Website	1 year ago
Bolton	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 1 minute ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  R🔥nge Heating (@RangeHeating) reported 18 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Cleaver (@macleaver7) reported 7 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  AK (@ghatispeaks) reported 9 minutes ago

  @ClareWiener @santanderuk Agree. . Terrible service. Time to move to first direct

• 
  Tom King (@silentshark) reported 10 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  fiona landmann (@fifi758) reported 11 minutes ago

  @santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.

• 
  George (@bipolar_thfc) reported 11 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  Clare Wiener (@ClareWiener) reported 15 minutes ago

  @santanderuk Called back & wait time is now 20 mins 🤬 call was regarding a chargeback. It's now regarding a chargeback and a complaint. Your, your voice is your password also doesn't seem to be working 🤬

• 
  100 (@GhostNoFace0101) reported 18 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  mia - working in Mental health peer support. (@Mia10975) reported 26 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  Gary McEwan (@GaryMcEwan72) reported 30 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  Martin Hughes (@MartinH01846340) reported 33 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.