Santander down? Current status and problems in Wigan, England

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  R🔥nge Heating (@RangeHeating) reported 51 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Scott (@redjulie17) reported 3 minutes ago

  I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡

• 
  Karen Louise Hearn (@karkarloulou) reported 5 minutes ago

  @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

• 
  Tricia Kilczynski (@Trishkil) reported 6 minutes ago

  @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

• 
  bikeonabus (@JbJubarker) reported 8 minutes ago

  @santanderuk Almost 5 hours on the phone in the last week, and 1hr last night on hold. You restricted my account. If I’d been able to get through you’d have understood that you’ve made it literally impossible for me to upload the documents you’ve (overstepped and) asked for.

• 
  Ashlea Bea (@ashleabeaphoto) reported 15 minutes ago

  Waiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk

• 
  Stephen wain (@blackslugking) reported 15 minutes ago

  @santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday??

• 
  Solaris Sánchez (@Solaris_Sanchez) reported 15 minutes ago

  @adliv80 @santanderuk In Mexico the app is broken to...

• 
  David McKean (@keanie14) reported 17 minutes ago

  @santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞

• 
  Lee Newsome as Elvis (@LeeasElvis) reported 20 minutes ago

  @fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed

• 
  Peter White (@1Petewhite) reported 20 minutes ago

  @santanderuk Yeah, your banking structure is ****... customer service is ****. Santander banking infrastructure is run by a half-wit. I could do better sitting behind a desk. Even metro bank is better. Get rid of Ant and **** too, one a piss head who ran into a car with a child