Santander

Is Santander down in Wigan, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Wigan, England 11/20/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cassand86969645 Cassandra (@Cassand86969645) reported

    @santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting

  • patrickarobey Patrick Robey (@patrickarobey) reported

    Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.

  • NickMoyes NickMoyes (@NickMoyes) reported

    Over the last two weeks I’ve been on hold to @santanderuk for a total of 3 hrs, 30 minutes and counting. Change that ******* awful tune that you guys force on your customers!!!!

  • ldp67 leighpovall (@ldp67) reported

    @santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me

  • SharonArbuckle Sharon Arbuckle (@SharonArbuckle) reported

    Revolut Card has been frozen for 48 hours, have dealt with multiple Chat helpers on the App, still can’t access. @RevolutApp this is ridiculous. I got a new debit card from @santanderuk which seems to have confused them. I’ll go back to keeping money under the bed @MartinSLewis?

  • DragonSprite Sarah Plant (@DragonSprite) reported

    @santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕

  • neilwinton1 Neil Winton (@neilwinton1) reported

    @santanderuk hard to imagine a more crass use of your money by thinking an add starring #antanddec would help attract customers. You must have contempt for us.

  • colinofhove Colin Blake (@colinofhove) reported

    @santanderuk having an issue with making transfers to my isa account, any help please?

  • LizDallimore Lizzie D (@LizDallimore) reported

    @santanderuk You have the worst Customer Care I have ever had the misfortune to experience. Do you bully all your customers into having to make a withdrawal or a shop purchase in order to qualify for a bank card? Absolutely dreadful new mandatory regime! Shame on you!

  • P1Photography paulo (@P1Photography) reported

    @santanderuk ive gotta santander account, ive never really used it much, however thought id start using it & transfering money, so tried to login as i have login details and it wnt let me login