Santander status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 41 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  R🔥nge Heating (@RangeHeating) reported 51 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paul (@paul96403038) reported 45 seconds ago

  I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

• 
  C Morris (@crm_uk) reported 2 minutes ago

  @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

• 
  Mike G (@MikeG926334) reported 8 minutes ago

  @santanderuk I have been to Tottenham court rd Lewisham and Eltham to try to pay moNey into my account but no cash points accepting cash for deposits. ???? Wtf

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 11 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Albert Yang (@YangBeast) reported 12 minutes ago

  @santanderuk just experience the worst in branch customer service ever, as a long time Select customer I am considering closing my account!

• 
  Sheila kirkby (@kirkbysheila28) reported 16 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  SystemicHarmXposed (@SystemicHarmX) reported 19 minutes ago

  @santanderukhelp @santanderuk - failed me, using their deep pockets and legal experts. I cant believe individuals cant get justice. How can one get justice when the system is broken. They were fined for same failures in 2022 - but they use tactics to destroy me further.

• 
  orwellvalley (@orwellvalley) reported 21 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  Judy Scott (@JudeScott2) reported 22 minutes ago

  @clairemenlove @santanderuk @TSB I’m going away tomorrow so not sure what I will do if it doesn’t arrive today, doesn’t help that the postal deliveries are sporadic around here

• 
  MH (@MhMyxacc444) reported 22 minutes ago

  @LDNNI2024 @santanderuk @TSB I’ve made 2 complaints. No ref numbers for either of them and coming up for a month of no access to by online banking. They are a **** show