Santander status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wigan, England

The most recent Santander outage reports came from the following cities: Bolton.

City	Problem Type	Report Time
Bolton	Mobile App	2 months ago
Leyland	Mobile App	2 months ago
Leigh	Transfer	7 months ago
Leigh	Mobile App	7 months ago
Chorley	Website	1 year ago
Bolton	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 23 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  R🔥nge Heating (@RangeHeating) reported 26 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Calvey (@JC_Rammy) reported 5 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Daryl M (@MyBallsWazHot) reported 5 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  cassy x (@cassyx2184) reported 6 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  Gary McEwan (@GaryMcEwan72) reported 10 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  Chris May (@cp_ma24524562) reported 11 minutes ago

  @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

• 
  BH (@Welshyyyyy) reported 16 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Michael Cleaver (@macleaver7) reported 21 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  AP (@andyparsons3) reported 23 minutes ago

  @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

• 
  Sorare Rhino (@FifaThing) reported 25 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  D4VEH (@d4_veh) reported 29 minutes ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,