Is Santander down in Wigan, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wigan, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (25%)
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Login (19%)
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Transfer (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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sofiajean
(@sofiajean) reported
hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please
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Piano Clare
(@larden_clare) reported
@santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.
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Charles C
(@charlescolbour1) reported
@santanderuk @bancosantander I've been on hold for over 3 hours I require an escalation number you cannot expect any customer to suffer this when you have blocked a transaction so I have no choice or or option but to hold - send me the hotline to end this misery please
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Carl Phillips
(@PhillipsWR84) reported
Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻
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Cédric Lévy-Bencheton
(@clevybencheton) reported
@leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)
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Siân
(@SDavi4226) reported
45 mins and still waiting @santanderuk! If I could go onto the website, I would but I have to speak to someone as per your letter! 😳
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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2badmice
(@EmmYouEffCee) reported
@santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.
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Nick Taylor
(@nhtaylor44) reported
@santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on
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Mark Burlison
(@TheBurlison) reported
The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!