Santander status: access issues and outage reports

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 33 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  R🔥nge Heating (@RangeHeating) reported 49 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LottieLou (@LottieL51997780) reported 7 minutes ago

  @AllNumbersGrea1 @santanderuk @santanderukhelp Totally agree. Plus their website is down which is bloody annoying

• 
  Cllr Param Nandha (@NandhaParam) reported 9 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  C Morris (@crm_uk) reported 10 minutes ago

  @bancosantander @santanderukhelp @santanderuk Opened a Spanish account online non residential. And clearly stated British and passport etc All emails have been sent to me in Spanish. So I have no idea as I'm not ticking boxes that are in Spanish Awful customer service!

• 
  Alphabet Soup (@Alph4betSoup) reported 11 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  Cevat Cam (@erkul_cihat) reported 11 minutes ago

  Despite this, £40 was charged on June 9 and £50 on June 10 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderukhelp @santanderuk – please investigate and assist. #TfL #Santander

• 
  AnnRaj (@anandhichetlur) reported 13 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  Deborah Carlisle (@debbieharry2017) reported 15 minutes ago

  @santanderuk why isn’t my app accepting my login code ?

• 
  TomOfEssex (@TomOfEssex) reported 20 minutes ago

  @santanderuk @TSB Shut down my account with you because you suddenly started charging my business account a fee every month for doing actually nothing despicable bank I'm glad I left you

• 
  LouL (@LouiseLight1) reported 27 minutes ago

  @santanderuk @1d1Ps Mines saying server can’t be found??

• 
  audreygallagher (@audreygallagher) reported 30 minutes ago

  @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡