Santander

Is Santander down in Wigan, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Wigan, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Wigan, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomChorley Website
United KingdomBolton Mobile App
United KingdomLiverpool Transactions
United KingdomBolton Mobile App
United KingdomWigan Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • philamstrong67 Philip Armstrong (@philamstrong67) reported

    @santanderuk @santanderukhelp I just called 0800 917 9170 for help only to be immediately hung up on after 20 mins on hold - any chance you could tell me what number I should call instead?

  • JaneMitzi Jane MacGregor (@JaneMitzi) reported

    @santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?

  • ClementsAnton Anton Clements (@ClementsAnton) reported

    @santanderuk "I'm very sorry to keep you waiting, please carry on holding and I'll put you through to someone as soon as I can" Listening to that for hours is torture, actually makes me want to off myself. I have to listen because my issue can't be resolved at the bank. 1/2

  • DonnaBarnham1 Donna Barnham (@DonnaBarnham1) reported

    @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!

  • cdlandim cristina landim (@cdlandim) reported

    @santanderuk My card was used by a fraudster at edreams to pay for edreamspremium and instead of you trying to resolve the issue you asked me to contact edreams to resolve the issue when your security failed because you should have message me to request to approve the transaction

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

  • staffilad Gee 💪🏼 (@staffilad) reported

    @TakeFive @santanderuk Would be nice if you'd fix your online banking so I can check it

  • peak_moss Moss Peak (@peak_moss) reported

    @santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬

  • SaxenaRichaa Richa Saxena (@SaxenaRichaa) reported

    @santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?