Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Blackburn, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Blackburn, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Blackburn, England
The most recent Santander outage reports came from the following cities: Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton
|
Mobile App | 2 months ago |
|
Leyland
|
Mobile App | 2 months ago |
|
Preston
|
Login | 6 months ago |
|
Blackburn
|
Transactions | 6 months ago |
|
Blackburn
|
Website | 10 months ago |
|
Chorley
|
Website | 1 year ago |
Community Discussion
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Santander Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Anthony Monks (@thisismrmonks) reported from Preston, EnglandWell @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.
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Matt Tomkin - Tao (@matt_tomkin) reported from Bury, EnglandWhy can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Davies (@expert4money) reportedWhy, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!
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Sarah Louisa Collins (@SarahLouisaColl) reported@HWarlow @santanderuk How awful Helen!
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Daryl M (@MyBallsWazHot) reported@santanderuk any chance of someone from customer services picking the phone up??? Taking ages
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5 ar student (@5arstudent) reported@santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp
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Sohail (@sohailnaeem2) reported@santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!
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John Calvey (@JC_Rammy) reported@santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?
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Lucy Dorrington (@TheParentGame) reported@santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?
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Maks (@omgitsmaks) reported@santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?
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Mattster (@MattsterT3) reported@santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!
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AP (@andyparsons3) reported@santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for