Is Santander down in Preston, Lancashire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent Santander outage reports came from the following cities: Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Website | ||
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Anthony Monks
(@thisismrmonks) reported
from
Preston, England
Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Roderick Hamilton (He/Him)
(@RoderiHamilt) reported
@lucia_ariano @santanderuk Sure, no problem
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the real G
(@MeesterWormwood) reported
Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.
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LeylandRick
(@LeylandRick) reported
@santanderuk Utterly utterly piss poor way to treat customers. Shaft them, **** them.about, cause distress, and then have a bot that isn't worth a **** on tour so called 24/7 help. #BadCustomerService #PissPoor #MovetoBarclays
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ken h 96.5% 🇺🇦
(@kennyhd) reported
I'd rather pull my teeth out than wait to get assistance from the #Santander call center..... But poor service doesn't just happen, it's by management design..... or rather mismanagement. @Santanderuk
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sadiq tijjani🇳🇬
(@sadeeqtijjanii) reported
@micaelatuckwell @santanderuk So sorry, but have they fixed the issue?
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Nigel Metheringham
(@nmeth) reported
The @santanderuk app "helpfully" provides "insights" on your spending. Its just informed me that payments to our energy supplier have increased. No ******* **** Sherlock!
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Twitticisms
(@Twittiques) reported
@santanderuk just checking you are working today. 35 minutes waiting on the phone so far. #terribleservice
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John McDonald
(@JohnMcDonald_MC) reported
Hi @santanderuk do you have a problem with on line banking today ????
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Still Socialist
(@StillSocialist) reported
.@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful
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Pete Wilcock
(@WilcockPete) reported
Once again abysmal customer service from @santanderuk. My credit card disappears from online banking. I ask why - turns out security team want to talk to me about transactions. No notification, and I have to call myself and wait 40+ minutes on hold to resolve. Beyond useless.