Is Santander down in Preston, Lancashire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Preston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Login (38%)

2. 

   Website (31%)

3. 

   Transactions (13%)

4. 

   Mobile App (10%)

5. 

   Transfer (7%)

6. 

   Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• Mike Smith Sax (@mikesmithsax) reported 11 minutes ago from Southport, England

  WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

• Anthony Monks (@thisismrmonks) reported 24 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Thierry Bourret 🇺🇦 (@thierryshead) reported 17 seconds ago

  Call from @santanderuk this afternoon... Can we go through security, sure we can. We go through set of questions, then she tells me: Let me pull up your file to see why I called you... Don't #wastemytime, know why you are calling before you pick up the phone. I put the phone down

• Umar (@UmarUmaarrr) reported 25 seconds ago

  Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

• Jack 💙 (@00jackmc00) reported 3 minutes ago

  @santanderuk whats your customer service email address? Please

• Sukh ****** (@sukh_sanger) reported 5 minutes ago

  @santanderuk @santanderukhelp @santanderukbiz Is anyone having issues with sending multipayment? I cant stop the payment and send everyone their wages individually. I am taking phone calls from my 35 staff who are livid!😡

• JAD (@Blurbmuz) reported 8 minutes ago

  @santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!

• Kat Yorky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Kittykatyorks) reported 11 minutes ago

  @santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!

• bubble (@miss_ams_) reported 14 minutes ago

  @santanderuk I’m not receiving SMS codes to login online…I’m on holiday out of the and need to login to my account on the website not the app!

• Faye Morrison (@HenrysAngel17) reported 16 minutes ago

  @santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names

• Emma Steven (@emmacatster) reported 16 minutes ago

  @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

• R (@1RBS2) reported 23 minutes ago

  Can’t wait to cancel @santanderuk blocked all my cards now none of my direct debits have gone out. 30 mins and still waiting to talk to someone. Customer service is shocking