Santander

Is Santander down in Birmingham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Birmingham, England 10/15/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (31%)

    Mobile App (31%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iainmillington Millie 🇺🇦 (@iainmillington) reported

    @santanderuk should be ashamed. Their app is awful, their website is awful, and their phone service is non-existent. Poor show all round for a customer with 6 products.

  • Ghaniwkwk Ghani wkwk (@Ghaniwkwk) reported

    @Crypto_Hungry_ @santanderuk @TheFCA The web3 community is getting ruined by these unfortunate events, but you can actually recover what you lost on your crypto wallet if you have the transaction ID and some evidence raul _deck on Instagram will help you, like he helped me the other day

  • DrCrypto76 𝕯𝖗𝕮𝖗𝖞𝖕𝖙𝖔76 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 🏴‍☠️₿ (@DrCrypto76) reported

    @santanderuk So your preventing me in, investing into Crypto projects well no problem at all personal and business banking closed as of today.

  • kewcumb3r Emma 🐾 (@kewcumb3r) reported

    @santanderuk hi I have locked myself out of online banking but need to make a transfer to someone I have already set up - can I call telephone banking to do this even though I’ve requested new log in details for my online?

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk what the hell is a back office team and why can’t they be contacted by phone? Also who are you to decide whether or not I can access my money?

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @santanderuk your customer service is absolutely shocking hope you enjoy losing customers 🤬

  • RajMalh29050501 Raj Malhi (@RajMalh29050501) reported

    @SWWtrainspotter @santanderuk totally agree - customer service at Santander has gone to the dogs

  • fridge_girl Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱 (@fridge_girl) reported

    @santanderuk can you help with this please ? @premierinn are not responding