Is Santander down in Birmingham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (38%)
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Mobile App (33%)
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Login (21%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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R Zo
(@jog_on_) reported
@santanderuk Impossible to get through on their customer service line when you need help- on hold for an hour yesterday and gave up.
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selina
(@ZeroToCook) reported
@santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service
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Charlie Chamberlain
(@CharlieC_01) reported
@santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬
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John Dougherty
(@JohnDougherty8) reported
@santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?
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Steve 💜
(@SteveM1bjr) reported
@santanderuk Account blocked just from making normal, reasonable S/Order amendments. Nobody tells you it's been blocked by security until those S/Orders don't go out and recipients complain. I hope the compensation offer for my two hours is good, or you lost a long term customer.
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Girl4Music 🦋 - She/Her
(@Girl4Music) reported
@santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Three days trying to get through to get my account online account unblocked! Terrible customer service..
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk your customer service is a joke. On hold for over an hour. Awful
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Hayley Jenkins🏴💙
(@HayleyJ07860461) reported
@santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.
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Sameer G
(@sameer27038259) reported
Avoid banking with @santanderuk . Pathetic bank , poor service and will@hold u to ransom for days to access your own money n then say ‘ we are very busy ‘ poor directionless management to the core