Is Santander down in Dudley, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Dudley, England
The most recent Santander outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Transactions | ||
| Login | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Wilson
(@DanWils93144319) reported
@santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Dominic
(@DomSumner) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is awful and so sorry you’ve had this happen. The awful service doesn’t surprise me at all and is more commonplace than ever. I hope Santander so the right thing and it’s resolved. Plus the scumbags are caught!
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bettakultcha
(@bettakultcha) reported
Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.
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Charlotte Morgan
(@MorganBroadcast) reported
@ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.
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Stuart Barker
(@_ChuBarker) reported
@MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!
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inji duducu
(@injiduducu) reported
@santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?
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ian angus anderson
(@ianangusanders1) reported
@santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.
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KatieAnne
(@KatieAnneLuff) reported
@santanderuk how long does it take for you to send a retraction to another bank after receiving all the information you need to do so because of this you have left me with no food no access to money I HAVE NOTHING because of this!
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Owen Renn
(@OJRenn) reported
@MorganBroadcast Absolutely gutted for you @MorganBroadcast - I’ve been the victim of debit-card fraud in the past, and can relate to the frustration. Hope @santanderuk don’t continue to let you down, especially in light of the way you could publicise their lack of customer care!