Santander

Is Santander down in Dudley, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dudley, England 01/19/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Dudley, England

The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

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Santander Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • YazadP Yazad Parakh (@YazadP) reported

    @santanderuk Shocking customer service - been on hold for over 90min this morning, no response. How do you function?

  • AndyDay1982 Andy Day (@AndyDay1982) reported

    Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • cangarooscoach Tony Fagelman (@cangarooscoach) reported

    @santanderuk really disappointed in your customer services. Yesterday i called the bank and it just rang for 20 minutes with no answer. Today i tried again and waited 30 minutes. I appreciate that every business is Covid affected, but those wait times are unacceptable

  • elaine_belloc ₭ɑmi-kø ~☆ (@elaine_belloc) reported

    @santanderuk Why don't you support crypto?

  • littlechief1982 David (@littlechief1982) reported

    @santanderuk Hey, guys - Are you sending out text alerts from this number - +447554 137886? Just received a message alerting me to a new device being registered. And the website looks suspect.

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient

  • carleton_alan Alan Carleton (@carleton_alan) reported

    @prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.

  • AlexChanceWill Alex Williams (@AlexChanceWill) reported

    Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.

  • Isla_Skinner Isla Dowds Skinner (@Isla_Skinner) reported

    @santanderuk 45 mins on hold and I understand that you may have significant staffing issues but my goodness that thumps music is very very wearing for that length of time and verbal interjections too frequent! Please - something soothing and varied not stressful!