Santander status: access issues and outage reports

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

• 
  Jo (@josephineinnit) reported 4 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

• 
  Luke Walker (@Walks_Luke) reported 15 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Jo (@josephineinnit) reported 53 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hayward (@vibedcoder) reported 8 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  Alison Beswick (@alison_beswick1) reported 10 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Urmston Meadows (@UrmstonMeadows) reported 10 minutes ago

  @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

• 
  StarmerOut (@ForeverScept) reported 12 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Citizen_SJ (@PatriotHoplite) reported 12 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 14 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  John Elsworth (@JohnElsworth) reported 19 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  cassy x (@cassyx2184) reported 19 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  Lee Hayward (@vibedcoder) reported 24 minutes ago

  @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

• 
  Carolyn Eley (@CarolynEley2) reported 25 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service