Santander

Is Santander down in Redditch, Worcestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Redditch, Worcestershire, England 03/12/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Leroastbeef1 Leroastbeef (@Leroastbeef1) reported

    Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?

  • Stevejtait Steve Tait (@Stevejtait) reported

    @santanderuk Card transactions still not working … when will this be fixed?

  • nicolesmithy97 Nicole Smith🦋 (@nicolesmithy97) reported

    @santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it

  • DaveB1953 David Bates (@DaveB1953) reported

    @santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported

    3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤

  • JamesCoulter9 James Coulter (@JamesCoulter9) reported

    @santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?

  • BhaganiBieg Bieg Bhagani (@BhaganiBieg) reported

    @santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡

  • Andy41657494 Andy (@Andy41657494) reported

    @santanderuk I'm glad I don't bank with you nearly every week you have problems

  • leonarddcfc84 Leonard (@leonarddcfc84) reported

    @Wandsworth3 @santanderuk Is it still down for you guys?

  • SebsJoPatrick Jo Patrick (@SebsJoPatrick) reported

    @santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.