Santander

Is Santander down in Solihull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Solihull, England 02/23/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • douglaslees1 Douglas Lees (@douglaslees1) reported

    @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.

  • kdwares Karen Wares 💙 (@kdwares) reported

    @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported

    @santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡

  • slowlygettingby Samantha Guy (@slowlygettingby) reported

    @santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • paulc9048 Paul Cooper (@paulc9048) reported

    @santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?

  • DavidGB3000 David (@DavidGB3000) reported

    I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds

  • DonnaBarnham1 Donna Barnham (@DonnaBarnham1) reported

    @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!

  • jumelle1 cathy callery (@jumelle1) reported

    @santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.

  • DavidGB3000 David (@DavidGB3000) reported

    @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.