Is Santander down in Solihull, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel
(@r4chk) reported
@santanderukhelp @santanderuk my daughter is trying to book an appointment online (which doesn't work) or at least speak to someone to open a student account. Can't apply online because already have a current account. Please help! :)
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Philip Adams
(@philipgadams) reported
@santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct
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Iconic Biscuits
(@iconicbiscuits) reported
Just called @santanderuk business support. BEFORE reaching the waiting time (which was admittedly short), SIX MINUTES of menu. They're really stacking up the reasons to leave this year.
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mette baillie
(@freja_fashion) reported
Morning! @santanderuk My customer is trying to pay my Santander account via bacs she is getting warnings the account is not recognised. I checked all the details which seems right. Why would this happen? How can I resolve?
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borris woodcock
(@BorrisWoodcock) reported
@santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.
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Duane Mellor
(@DrDuaneRD) reported
So @santanderuk close multiple branches, forcing users online then apps lack basic functionality - forcing users to use web access to account which then needs OTP via their phone. Guess I will be one of many customers looking for a functional bank?
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Suzie Pearce
(@Suzie_Pearce) reported
Thanks @RishiSunak .Myself & husband both SE. #excluded from any seiss/grants,overpaid mortgage throughout Covid,no payment holiday etc but can’t borrow £25k more on mortgage because my earnings are down!Ltv 50%!!But wait…furlough would of been classed as an income @santanderuk
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Arnold
(@ArnoldMawere) reported
@santanderuk absolute shambolic of a bank! Very unprofessional and untrained customer service team!
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk