Santander status: access issues and outage reports

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Jo (@josephineinnit) reported 6 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 7 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  Diane Davies (@DiDav246) reported 15 minutes ago from Coventry, England

  @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 23 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Luke Walker (@Walks_Luke) reported 33 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 41 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  Steve Whittington (@stevewhittbrum) reported 54 minutes ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

• 
  Jo (@josephineinnit) reported 55 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 15 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 16 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  Peter Oakley (@agentoakley) reported 16 minutes ago

  @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help

• 
  On The Write (@On_The_Write) reported 17 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  Sarah (@MsSC1986) reported 18 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 19 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Tyler (@Empty_With_You) reported 28 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Precyshun (@precyshun) reported 28 minutes ago

  @santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER

• 
  Francis Kinsler (@fdkin1) reported 30 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡