Santander

Is Santander down in Solihull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Solihull, England 02/22/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewelshgirl1 The Welsh Girl (@thewelshgirl1) reported

    Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind

  • PCuming Paul Cuming (@PCuming) reported

    @santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service

  • EmilyMa99426714 Sunshine (@EmilyMa99426714) reported

    @santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

  • bringupthePIAT PIAT (@bringupthePIAT) reported

    @santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.

  • JamesMurphy767 James Murphy (@JamesMurphy767) reported

    @santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK passed to Customer Services from Bereavement Team. Been on hold for 1hr 5mins so far. Congratulations you are now worse than @santanderuk

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported

    @santanderuk I’ve not been able to use iPhone app since last night. I need to pay a bill. Help!

  • Mjayjcresswell Michael Jay cresswell (@Mjayjcresswell) reported

    @santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint #seconderror complained last week about not receiving mortgage offer to sign . Was promised resend still not done . No response to Twitter email complaint either . Terrible service