Is Santander down in Solihull, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Flint Stone
(@StoneIslandJim) reported
@jim07165581 @34rth4ng3lDee @santanderuk Terrible choice. Premium bonds average 2.2%, banks are paying more.
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Sue Kent
(@sue_kent) reported
@santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
@WoyenB @santanderuk Thanks, I’ve used Chip and Pin which works but not all the time, can use my card online. Think I’m just going to change banks. Since they moved debit cards to Mastercard there’s been problems
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RobinU
(@RobinU85004427) reported
@santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again
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Georgie Kent
(@GeorgieKent9) reported
Beyond disgusted with how @santanderuk are treating the students who bank with them in this time of uncertainty - you lost a faithful customer today & you also plunged her into money troubles up to her ears.
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Kev & Daniel’s #autism journey (& Bruce 😉)
(@kevharrison_) reported
@santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’
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Ad Homily #BritainDeservesBetter 💙🇪🇺🌈🇬🇧
(@HomilyAd) reported
@santanderuk Happy days - today I went to local branch to open new account and wanting help - no appointment available till 2023 - then phoned to change bank telephone contact - took 90 mins, two calls to different departments and an awful lot of waiting .. & Muzak - progress?
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
@WoyenB @santanderuk Thanks, I get problems with payments being authorised, payments failing for stuff I’ve ordered where you pay on dispatch. It’s been a farce
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
Debit card stopped working, told it was faulty (wouldn’t stop it being used online but still) Ordered new one, still can’t use contactless. Went to the branch to get help, was told no one could help as I didn’t have an appointment @santanderuk you can go & suck my salty lolly!
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Iain White
(@WhiteIain) reported
from
Bracknell, England
@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?