Santander

Is Santander down in Solihull, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Solihull, England 02/11/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (26%)

    Login (26%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Transactions (22%)

    Transactions (22%)

  4. Website (22%)

    Website (22%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map Near Solihull, England

The most recent Santander outage reports came from the following cities: Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Login
United KingdomWest Bromwich Transactions
United KingdomSutton Coldfield Mobile App
United KingdomBirmingham Mobile App
United KingdomBirmingham Mobile App
United KingdomCoventry Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Vetryn_ Vetryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Vetryn_) reported

    @santanderuk is their problem with online banking ?

  • JenJacks3 Jenny Jacks (@JenJacks3) reported

    @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?

  • livviloui Olivia Ellison (@livviloui) reported

    @santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?

  • Fred_john_son Fred (@Fred_john_son) reported

    @simon170528 @santanderuk Seriously all this ******* moaning on twitter does **** all, just stop ******* paying. Make a ******* stand

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    Ah the joys of Xmas shopping. OH tried to draw out over £150 from @santanderuk cashpoint using a @Barclaycard the transaction went through, no money came out. Have been trying 3 days now to get this sorted so we can get the money we’re owed. Quick to take it slow to hand back.

  • 2nd_ellllectric Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • WOOLFIRE420 WOOLFIRE (@WOOLFIRE420) reported

    @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Why do you lie to your customers and upset them you've got no decent customer service I'm appalled at my treatment