Is Santander down in Solihull, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The Welsh Girl
(@thewelshgirl1) reported
Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind
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Paul Cuming
(@PCuming) reported
@santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service
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Sunshine
(@EmilyMa99426714) reported
@santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.
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Robbiemitch123
(@Bobby1261299593) reported
I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..
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PIAT
(@bringupthePIAT) reported
@santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.
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James Murphy
(@JamesMurphy767) reported
@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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Bloop
(@TheBloopster) reported
@BarclaysUK passed to Customer Services from Bereavement Team. Been on hold for 1hr 5mins so far. Congratulations you are now worse than @santanderuk
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Karma Samsara
(@CarolwalesKarma) reported
@santanderuk I’ve not been able to use iPhone app since last night. I need to pay a bill. Help!
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Michael Jay cresswell
(@Mjayjcresswell) reported
@santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really
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Katy Luboff
(@CustardKaty) reported
@santanderuk #complaint #seconderror complained last week about not receiving mortgage offer to sign . Was promised resend still not done . No response to Twitter email complaint either . Terrible service