Santander status: access issues and outage reports

Problems in the last 24 hours in Yelverton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Yelverton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Yelverton, England

The most recent Santander outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Mobile App	1 month ago
Plymouth	Transactions	2 months ago
Plymouth	Mobile App	11 months ago
Plymouth	Mobile App	1 year ago
Saltash	Website	1 year ago
Plymouth	Website	2 years ago

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rose (@RoseUKvalues) reported 2 minutes ago

  @santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.

• 
  Steve Scarebear (@Scare158Steve) reported 4 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Deborah Carlisle (@debbieharry2017) reported 4 minutes ago

  @santanderuk why isn’t my app accepting my login code ?

• 
  Wayne Green (@wayneogreeny) reported 4 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  paul (@paul96403038) reported 10 minutes ago

  I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

• 
  Dorset Gooner (@dorset_gooner) reported 13 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 14 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 14 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Sheila kirkby (@kirkbysheila28) reported 15 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Karen (@Pinkribbonmark2) reported 20 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬