Santander status: access issues and outage reports

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported 20 minutes ago from Huntington, England

  @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Citizen_SJ (@PatriotHoplite) reported 3 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  Oasis (@Oasisrvti) reported 3 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  Zoe Kennedy (@zoekennedy) reported 4 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 8 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk

• 
  Aidy (@Adey22) reported 10 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Technicslover (@technicslover) reported 15 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  The Navigator (@Navigator429) reported 16 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Msy (@MsyMiss754) reported 17 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  Daffa Daffer (@Daffa_Daffer) reported 19 minutes ago

  @santanderuk 45 minutes wait - so far - on your fraud line. Employ some staff will you. This is an abysmal level of 'service'.

• 
  cookaburra (@weyheylad) reported 23 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher