Santander status: access issues and outage reports

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wrexham, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

• 
  Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported 7 minutes ago from Huntington, England

  @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nazima Habib (@NazHabib) reported 6 minutes ago

  @santanderuk I have opened an account but never received any account information or card. I am trying to get online but obviously sir have any details. When i go to make a complaint even that’s next to impossible. Terrible customer experience.

• 
  Ali (@callyoubetty) reported 6 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 11 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  ken little (@silverken67) reported 11 minutes ago

  @santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches

• 
  Clare Wiener (@ClareWiener) reported 14 minutes ago

  @santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬

• 
  Ficanaso (@Jelibra1967) reported 14 minutes ago

  @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.

• 
  Laura odell (@lauraodell13) reported 15 minutes ago

  @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

• 
  Lucy Arnold-Courtney (@arnoldlaa) reported 16 minutes ago

  @santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 17 minutes ago

  @santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.

• 
  AP (@andyparsons3) reported 18 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for