Santander

Is Santander down in Workington, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Workington, Cumbria, England 01/27/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • SaraBostock Sara (@SaraBostock) reported

    @santanderuk I am a personal current account holder. I want to switch a business sports club account to u, website indicates i can do this & easily. Do I need to go in branch or can it be done online? With branch closures my new “local” branch isn’t very local for me to get too.

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎

  • sameer27038259 Sameer G (@sameer27038259) reported

    Avoid banking with @santanderuk . Pathetic bank , poor service and will@hold u to ransom for days to access your own money n then say ‘ we are very busy ‘ poor directionless management to the core

  • JohnDougherty8 John Dougherty (@JohnDougherty8) reported

    @santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?

  • mrhughjanus simon mercer (@mrhughjanus) reported

    @santanderuk on hold for 32 minutes to customer services and still not got through - poor, very poor

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • Christopher_Fis Christopher Fisher (@Christopher_Fis) reported

    @santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯