Santander

Is Santander down in Workington, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Workington, Cumbria, England 12/26/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ashdc4_ Hov (@ashdc4_) reported

    I spent 2 hours on the phone & didn’t get my problem sorted or even gain an understanding of what it was. You’re a joke @santanderuk

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    @santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @santanderuk what a joke!!do you actually have any staff working today! I called at 8.00 am call was answered then transferred the wait was so long you cut me off & now I’m on hold again…… trying to send Ute a house purchase !! Diabolical

  • TheChiefuk Carlos. (@TheChiefuk) reported

    @santanderuk A question if I may? Why would a new bank who are trying to boost their social media presence choose to block a potential customer if they've had zero dialogue with their Twitter account? Thanks in advance.

  • carolineeduth47 caroline steward (@carolineeduth47) reported

    @santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?

  • Ram_SobertZ Sam (@Ram_SobertZ) reported

    i genuinely have never gone over 6 months without @santanderuk allowing some **** to take hundreds of pounds out of my bank account without my consent. How is a company this terrible at security still allowed to function.

  • YazadP Yazad Parakh (@YazadP) reported

    @santanderuk Shocking customer service - been on hold for over 90min this morning, no response. How do you function?

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    Some advice: DO not invest your money with @santanderuk . They block your account when you want to withdraw your OWN money and stop the transactions!!! #criminals

  • bndncampbell Brandon Campbell (@bndncampbell) reported

    Customer service at @santanderuk @santanderukhelp is shocking! 5 calls later, hours on hold and still haven’t received a callback from Tuesday 🤬