Santander status: access issues and outage reports

Problems in the last 24 hours in Windermere, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windermere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila kirkby (@kirkbysheila28) reported 10 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  KevinB (@KevinUTO1867) reported 12 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  StarmerOut (@ForeverScept) reported 13 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  linda fraser (@lindafraser13) reported 13 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  Geronimog (@geronimo2497) reported 15 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  Gray Schofield (@gray_schofield) reported 22 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please

• 
  Martin Hughes (@MartinH01846340) reported 23 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Matty Hough (@MattyHough2) reported 26 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Jools Parker (@joolsparker) reported 27 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  cookaburra (@weyheylad) reported 28 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help