Santander status: access issues and outage reports

Problems in the last 24 hours in Windermere, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Windermere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Oakley (@agentoakley) reported 6 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  William Poel (@wpoel) reported 7 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  aka James Bond (@FeelitWorking) reported 7 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  steven jackson (@Archtech_design) reported 8 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  cookaburra (@weyheylad) reported 9 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Mick Holds the Line (@Mickandhismusic) reported 15 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

• 
  Gray Schofield (@gray_schofield) reported 17 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please

• 
  Msy (@MsyMiss754) reported 17 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  On The Write (@On_The_Write) reported 18 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  dazz ii am (@dazzgedd73) reported 21 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were