Santander

Is Santander down in Whitstable, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Whitstable, Kent, England 02/15/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • markarenton Mark Renton (@markarenton) reported

    @santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!

  • N01676 Norman Whitaker 01676 (@N01676) reported

    @santanderuk YOU ARE DELIBERATELY STOPPING ME FROM INVESTING. I HAVE PASSED YOUR FIRST SECURITY TEST AND THE SECOND SECURITY TEST TWICE AND YOU STILL ARE REFUSING TO PAY WHAT I REQUESTED. I AM ALSO 15 MINUTES HOLDING ON FOR A REPLY FROM YOUR CUSTOMER SERVICE. THIS IS NOT SERVICE.

  • alan_gibbons Alan Gibbons 🇺🇦 (@alan_gibbons) reported

    @marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!

  • Ijblade ⚔️⚔️⚔️⚔️ (@Ijblade) reported from Sheffield, England

    @santanderuk is there anyone actually working in call centre. On phone at 8 and still cant get through

  • Samsatari SamSatari (@Samsatari) reported

    @santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour

  • abi__faulkner abi f (@abi__faulkner) reported

    Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • heytoki10 Hector (@heytoki10) reported

    @santanderuk call waiting times are ridiculous. What a poor customer experience.

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(

  • iAnishPatel Anish Patel (@iAnishPatel) reported

    @santanderuk I am call to customer service since 1 hour on hold. Is this normal?