Is Santander down in Whitstable, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Whitstable, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Hill
(@Gill_WWA) reported
@MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care
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hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
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Helen Turner
(@helenturner67) reported
Nor sure how many times i should phone @santanderuk @santanderukhelp for help, only to sit in a queue and then get my call cancelled. Absolutely fuming right now! Looks like I'll be going back to @firstdirect 😡 #diabolical #poorservice #Santandercustomerservice
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Das-Photography
(@DasPhotoLondon) reported
@santanderuk Mortgage statements ordered 3 times but didn’t get delivered. We need these urgently to declare Swiss taxes. Can you please help? Long queues on the phone, when I was in London they refused to fax/email it to one of your local branches.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Anna Smith
(@annasmith0411) reported
@santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!
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Az Hoque
(@HoqueAz) reported
@santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!
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MrT
(@MrT_1965) reported
@santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.