Santander status: access issues and outage reports

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitstable, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Kirby (@csljohnkirby) reported 6 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  SteveR (@SteveR69420419) reported 10 minutes ago

  Is @santanderuk online banking down???

• 
  Fiona Sands (@sands_fiona) reported 13 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Mark Clay (@MarkClay01_) reported 14 minutes ago

  @Eamon_ @santanderuk @santanderukhelp Good luck happened to me santander no help at all , even went in branch had bailiffs sending letters account opened in London, im Leeds wouldn't listen good luck to u , affected credit rating was a nightmare

• 
  Alan (@metalheed) reported 17 minutes ago

  @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  James Hassett (@JamesHassett1) reported 19 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Mick Holds the Line (@Mickandhismusic) reported 20 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  tammy mayes (@tammymayes1) reported 21 minutes ago

  @ViTo_DEE91 @santanderuk @TSB I know what u mean my money normally in by 10pm its now 12.30am n my money not in n I have bills to pay. !! Not on and nothing on there website to say there is a problem!!

• 
  Jonathan SC ن Esq. (@jonathansc) reported 22 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney