Santander

Is Santander down in Whitstable, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitstable, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Whitstable, Kent, England 02/12/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NickMoyes NickMoyes (@NickMoyes) reported

    Disappointed that @santanderuk in Derby refused to certify my 18yr old's ID in order to open an account with another bank, despite her already being a Santander customer. So went to @LeedsBS who were much more helpful - thank you.

  • CoachCurious Derek O’Riordan (@CoachCurious) reported

    @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

  • mays4026 Maz Dogg MC (@mays4026) reported

    Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap

  • emilylizzierose Emily Douglas (@emilylizzierose) reported

    @santanderukhelp Yeah perfect - thanks for nothing. 100% will be leaving @santanderuk asap. You've withheld my wages twice now - and this time i'll miss my rent payment. shocking customer service.

  • LilBel Annabel Southern (@LilBel) reported

    @santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help

  • Miss_JulietD001 Jenny 🔭 (@Miss_JulietD001) reported

    @santanderuk how long will the card payment system be down for? Quite annoyed that I can't pay my mortgage. Or that it took me through security checks before someone human informed me. I don't want a charge.

  • IamBenDoc Ben Docherty (@IamBenDoc) reported

    @santanderuk I 100% know you don't care about this but after last night you've lost a customer. Did you take offence to me transferring my cash to @RevolutApp to save on your extortion or was it just my turn to be treated like my moneys yours and not mine? #BankHolidayMonday

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

  • G0TLU Peter GØTLU (@G0TLU) reported

    @santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they