Is Santander down in Whitstable, Kent, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Whitstable, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitstable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Santander
Santander is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (44%)
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Website (25%)
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Login (25%)
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Transfer (6%)
Live Outage Map Near Whitstable, Kent, England
The most recent Santander outage reports came from the following cities: Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Mobile App | |
| Whitstable |
Mobile App | |
| Herne Bay |
Mobile App | |
| Canterbury |
Login | |
| Canterbury |
Login | |
| Herne Bay |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Davies
(@penguinmand) reported
@santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter
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kate chanter
(@ChanterKate) reported
@santanderukhelp @santanderuk I have been passed around all day, and now cut off after being on hold for over an hour. Please help with who I should contact.
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simon bennett
(@felixeemopener) reported
@santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end
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susan
(@superdinnerlady) reported
@santanderuk not impressed I was told that cut off point they would call me is six o'clock , and yet again I have been let down big time, basically do not trust what this company promises you , I was supposed to have a call about a escalation complaint, and i was promised
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Amanda Davies
(@penguinmand) reported
@santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.
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MikeLively
(@michaelwhite196) reported
@santanderuk WORST BANK IN THE WORLD. Please share. - 10 working days - 25 hours on hold - 6 security checks - at least 4 departments - probably at least 12 different people and I still can’t get my money transferred! Please share!! Help me get this seen.
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Dan Wilson
(@nadnosliw) reported
@santanderuk you disabled pasting codes into browser for logins? Please confirm so I know whether I need to close my account with you for a ridiculous login process.
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Amanda Davies
(@penguinmand) reported
@santanderukhelp @santanderuk @bancosantander hey everyone. Just a cool 1 hour 50 waiting for someone who will undoubtedly be no help to answer your phones so you can correct an error that has meant money has gone out of my account and not bought what I wanted. Thank you so much
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karen hughes
(@karenhu87388726) reported
@santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …
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Samuel Reynolds
(@SamuelR47417979) reported
@santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?