Santander

Is Santander down in Whitehaven, Cumbria, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Whitehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Whitehaven, Cumbria, England 05/13/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • son_goku6996 corpycorps (@son_goku6996) reported

    @Caitrionakelly4 @santanderuk I also encountered similar issues support service were just useles @Lord_tecch helped

  • Teo2716 Teo27 (@Teo2716) reported

    @santanderuk your app is just hanging today and I can’t access my account - is there a system problem?

  • annapeacock26 Anna Peacock (@annapeacock26) reported

    @santanderuk @santanderukhelp I am going to have to call your bank AGAIN this morning to try & get my money, despite your team promising to call in the event of any issues. If you are considering banking with this bank, don’t.

  • gypsyseye crystaltips (@gypsyseye) reported

    @davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡

  • JohnCla66342981 John Clark (@JohnCla66342981) reported

    @santanderuk losing a Ukrainian refugees documents and cancelling a bank account application form! Take a bow on the worst customer service… #customerservice #complaints #homesforukraine

  • SlaterzAustin Zoe Austin (@SlaterzAustin) reported

    WTF @santanderuk @santanderukhelp I set up a new payee - u call me, leave me on hold for over 30 mins, block my internet banking then say there are no advisors available to speak to me #fuming #awful #Useless

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

  • spirallingcoils Moo (@spirallingcoils) reported

    @santanderuk my mother has received a credit card with a huge limit and pin number from you. She didn't ask for it and is blind panic, can you help.

  • atm0spheric Eddy Ventolera (@atm0spheric) reported

    @actionfrauduk @alibaba_cloud @santanderuk Thanks for responding. Reporting spam to Google or O2 is easy, but reporting it to 7726 is not. Do you know why? After several tries it has now gone. Any chance your IT provider could try replicating my experience then fix it?

  • RajThapar1972 British Raj راج تھاپر राज थापर (@RajThapar1972) reported

    @santanderuk I have a huge problem I hope you can deal with. I set up a balance transfer online with my new Santander card. It didn't accept 15 digit reference from Amex so I added a 0. The application went through. I called to reset the transfer using the correct number 1/2