Santander down? Current status and problems in Totnes, Devon, England

Problems in the last 24 hours in Totnes, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Totnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ManEatingFish (@manEatingFish) reported 6 minutes ago

  @santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September

• 
  Charles C (@charlescolbour1) reported 7 minutes ago

  @santanderuk @bancosantander I've been on hold for over 3 hours I require an escalation number you cannot expect any customer to suffer this when you have blocked a transaction so I have no choice or or option but to hold - send me the hotline to end this misery please

• 
  Graham Kellen (@gkellen) reported 10 minutes ago

  @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …

• 
  Siân (@SDavi4226) reported 10 minutes ago

  45 mins and still waiting @santanderuk! If I could go onto the website, I would but I have to speak to someone as per your letter! 😳

• 
  Mackinder and Sons Transport Ltd (@EVMRecovery) reported 13 minutes ago

  @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍

• 
  JE_esquire (@JE_esquire) reported 16 minutes ago

  Dear @santanderuk - how do I make a complaint? I have a fraud case which your team have not sorted despite a number of requests and when I ask to speak to complaints team to escalate, they hang up on me? This is the worst customer service.

• 
  Timmo (@Timmo181076) reported 23 minutes ago

  @santanderuk shocking call centre assistance ! Suspicious activity, need reporting to block any payments and no answer, despite trying to call for bloody ages !

• 
  Mark Burlison (@TheBurlison) reported 24 minutes ago

  The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!

• 
  Russell McKernan (@RussMcKernan) reported 25 minutes ago

  @santanderuk I have been unable to transfer money from my Santander Choice account for TWO days! When will you fix this! It is now urgent.

• 
  Danielle Molloy (@DanielleMollo17) reported 28 minutes ago

  @santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back