Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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F L E T C H
(@fletchs_tweets) reported
Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer
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Harry Baxter
(@Harry_Baxter1) reported
@santanderuk seem to have gone from the best to the worst customer satisfaction for existing customers...
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Scot
(@ChrisScot89) reported
@santanderuk do you really only have 1 mortgage adviser in Edinburgh? And now that he is injured, my application is stalled indefinitely as you can't pass to another adviser at another branch? I move in 4 weeks and your staff won't help!
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Charlotte Ridgwell
(@lottie81) reported
@santanderuk my 15yr old son is trying to open a mini current account online but you keep asking for two forms of ID. He has sent his passport but doesn’t own a driving licence or tax return letter. Please help
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LadyRach
(@LadyRach) reported
@fastly Has this issue affected @santanderuk today?
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Unbelievably appalling customer service! Trying to make a telephone banking transaction just hung on for 15mins waiting for someone to answer the call! Disgraceful!
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prej
(@prejjj) reported
@santanderuk think it’s ok to block current accounts and credit cards without warning because clients didn’t fill out questionnaires that were sent in the mail and were never received. The end of fiat banking can’t come soon enough.
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Adrienne Levison
(@adriennelevison) reported
@santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.
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Alex Waters
(@AWaters_1992) reported
@santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604
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Claire
(@CreCreDeal) reported
@santanderuk only one counter service opened at Bethnal green. We’ve been queuing for an hour..! We have old people and babies here ! Shame on your service