Santander

Is Santander down in Thurso, Highland, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 02/03/2026 01:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bmq_98 Brad (@bmq_98) reported

    @santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up

  • jeanes_connor connor.jeanes (@jeanes_connor) reported

    @santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?

  • deb_fitzgerald deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • hkm279 maira🖤 (@hkm279) reported

    why is the @santanderuk app not working, stressing me out

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?

  • maurastierney she/her/lass (@maurastierney) reported

    @santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons

  • dr_irfan_malik Irfan (@dr_irfan_malik) reported

    Santander @santanderuk are just awful for business & corporate accounts. Can anyone recommend a user friendly bank, we are looking to move accounts??

  • angelcat42 Theresa 💙 (@angelcat42) reported

    @santanderuk is there a problem with the online banking app??

  • dAndyHiwayman ADL (@dAndyHiwayman) reported

    So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.

  • Jimbosheps32 Jimbosheps32 (@Jimbosheps32) reported

    @santanderuk is your mobile banking app not working