Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tashmia Owen FRSA
(@dancinginshado) reported
@santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.
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Thack
(@DaveThackeray) reported
@santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.
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sh@k
(@Roni_Khan) reported
@santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same
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Paul Johnson-Watt
(@PaulWhaaattt) reported
.@santanderuk It’s been nearly a year waiting for my £130 for switching current accounts. The online chat always comes back unable to help, so I call and it always rings out. I want to arrange a callback and get my money for meeting all the terms of eligibility, DM for my number!
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Priscilla
(@Priscil19688867) reported
@santanderuk @santanderukhelp I have been on hold for an hour, online chat is a robot and of no help. Still not received a new card after 11 days having been scammed can someone get in touch please
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Graham Guy 🇪🇺
(@grahamguy) reported
@santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.
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Hilary Davan Wetton
(@HilaryConductor) reported
Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.
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Matt Corbould
(@MattCorbould) reported
@santanderuk @santanderukhelp in this digital age I can’t believe it’s taking over a week for you to supply a simple email or letter of proof of a buy to let mortgage for me. Over a week?? Come on. This is ridiculously poor customer service.
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Chris Jenkinson
(@UNISONRegSec) reported
@AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.
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Izzy
(@JasmineNeroli) reported
@santanderuk why do you provide such poor service in your branches of Santander?