Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 02/19/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • josiepilch josiepilch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@josiepilch) reported

    Hey @santanderuk one of the main reasons we bank with you and have remained loyal has been amazing customer service & being able to speak to someone on your phone line straight away. My husband has now been on hold for 30 minutes. Any explanation for this change?

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    being, they are clearly harbouring clients money with no intention of returning it IMO. @santanderuk please can you sort this out and requisition the money back to my account forthwith. Please direct message me and I can provide details, as this will have to go down as a fraud

  • craftywing Will Allen (@craftywing) reported

    @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today

  • Ritchie_2112 Ritchie (@Ritchie_2112) reported

    @santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.

  • CarlDNTA DNTA (@CarlDNTA) reported

    @RevolutApp "please ask family to help you". This is beyond disgusting. So again people steer very clear of #revolut and bank with someone like @santanderuk or a regular bank, not one of these fake internet banks.

  • Prime_number82 Ian prime (@Prime_number82) reported

    Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles

  • Tom22Beale TomBeale (@Tom22Beale) reported

    @santanderuk I need a bank statement outside of my usual schedule for issuing statements in order to complete purchase of a property, online chat does not recognise this problem. Can you help?

  • lissijean Melissa Perri (@lissijean) reported

    My friend tried to transfer money from the @santanderuk to US today and they wouldn’t let it go through. On the phone for 2 hours and still didn’t work. If you can’t access your money from a bank what worth is it?

  • Matthew25748519 Matt Wright (@Matthew25748519) reported

    @santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….

  • Pixil8 Pip Cooper 🌻 (@Pixil8) reported

    @santanderuk Sorry Ant n Dec have let you down with their offensive misogynist drag act. Will not support any company fronted by men who belittle women. Have paid off a Santander loan. Will no longer do business with you.