Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Jones
(@rjonesplymouth) reported
Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.
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GloomySunshine
(@mescalinehutson) reported
@santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?
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Miss McAvoy
(@Miss_McAvoy12) reported
Cannot thank @santanderuk enough for their help today! Woke up to a substantial amount of money fraudulently taken from my account and the fraud team and the team at the Harrogate branch were so helpful and reassuring. The money’s now been returned- thank you for all your help!
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Megan Roberts
(@megsroberts_) reported
So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp
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Cousin Benson
(@_CousinBenson) reported
@santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.
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Diane Pearson aka The Duchess
(@DianePe23337706) reported
@santanderuk trying for days to get a new debit card and every time an error message comes up????? Online banking at its best!!
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Beth☆ベス
(@ThatBethWoman) reported
So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.
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Cat Baylis
(@CattyCurran) reported
@santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.
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TonyCross
(@Lokster71) reported
Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?
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David Stone
(@stonedg44) reported
@santanderuk Interesting email to my wife encouraging her to use the mobile app but as she doesn't have a smart phone it is not much help!