Santander outage reports in Thurso, Scotland

Problems in the last 24 hours in Thurso, Scotland

Santander signals over the past 24 hours, with local activity from Thurso, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali (@callyoubetty) reported 10 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  Chris (@Chrismorro1874) reported 11 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  Lucy Dorrington (@TheParentGame) reported 13 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Carolyn Eley (@CarolynEley2) reported 23 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  artertis (@Artertis) reported 23 minutes ago

  @santanderuk is the worst student bank account, i had transferred my current account last week and i was told i will get my rail card in 5 working days but its been more than that and i still haven’t got anything from them and i have tried to contact them but its awful service

• 
  Laura odell (@lauraodell13) reported 28 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Nazima Habib (@NazHabib) reported 30 minutes ago

  @santanderuk I have opened an account but never received any account information or card. I am trying to get online but obviously sir have any details. When i go to make a complaint even that’s next to impossible. Terrible customer experience.

• 
  Flagship2UK (@Flagship2UK) reported 31 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 32 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Glenn Clark (@mobroglenn) reported 32 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help