Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Dave0London) reported
@LynneDMNoble1 @santanderuk This is awful what are they playing at?
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Lisetta17
(@Surfchica17) reported
@santanderuk How can I get through to your UK Customer Service centre? Tried three times at different times of the day. On hold for 40 minutes each time before I give up.
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h
(@chumpmarketing) reported
@santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!
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David Bradley
(@sciencebase) reported
@dansumption @santanderuk See also, every self-service counter in the shop having a member of staff advising customers. They might as well do the scanning for us.
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funky philly
(@funkyphilly01) reported
@santanderuk fraud & security team have a shocking response time. Disputed an account closure over 5 weeks ago and yet still not heard anything back . Despite saying they will get back to me. Absolutely poor service 👎🏾
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Flash
(@portybelly) reported
@santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless
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Matthew
(@MKRJ10) reported
@santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom
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Simon Treadwell
(@simon_treadwell) reported
@santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....
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Jetendra Patel
(@JayPatel06) reported
from
Northamptonshire, England
@santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!
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Hayley Osborne
(@ImHayleyOsborne) reported
@santanderuk how is it possible for a retailer to access a bank account balance and available balance from a card machine used for payment. And is this legal? Especially if they don’t inform you what they are doing first?