Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 02/05/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MattNeedham10 Matt Needham (@MattNeedham10) reported

    @santanderuk is your banking app down?

  • MrDHillman Mr. Hillman (@MrDHillman) reported

    @santanderuk i need you to re-issue me a card. You have cancelled my old card and informed that I need to call but every time I do, you hang up on me? @santanderukhelp

  • PhilipBennettDE Philip Bennett (@PhilipBennettDE) reported

    @santanderuk got a replacement credit card confirmed on the website go to use it and payment declined.

  • cassieldotcom nick rothwell (@cassieldotcom) reported

    Wow, @santanderuk online registration for banking is a complete train wreck: weak password rules, looping web pages, broken data fields, and a nonfunctional chat engine. I think I'll just register for a different bank.

  • dwightd6 Dwightd (@dwightd6) reported

    @santanderuk Great bank that really look after UK Service personel, Not. What a bunch of KUNTS!

  • remiwonder lisa remi (@remiwonder) reported

    @santanderuk Your profits are up but your ethics are down. My friend fell behind her payments after falling victim to domestic violence. She had to leave her home. You knew this, you requested proof from her GP. Heartless. You then pursued her for the full debt anyway. Sickening.

  • Hitkicker James? 🎲 🪲 (@Hitkicker) reported

    @santanderuk is there a problem with mobile banking? I can’t log in.

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • dan_h_48 Dan ❤️‍🔥🔶️ (@dan_h_48) reported

    Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.

  • PharmMH Michael (@PharmMH) reported

    I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??