Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/14/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KittyHenton Kitty (@KittyHenton) reported

    @Maxamilliano3 @santanderuk Same here. In supermarket. Manager made out it was my problem. Kind of glad it’s not just me affected!!

  • duncgreenfinger Duncan Jones (@duncgreenfinger) reported

    Absolute joke @santanderuk I’ve been on the phone 53 minutes first time, no response. Second time 43 minutes, connected but no one picked up. I have a issue with my card and currently while out at the shops

  • MortisIsland Runa Crossing (@MortisIsland) reported

    @_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃

  • homer_utd Utd_Homer (@homer_utd) reported

    @santanderukhelp @santanderuk I've now been cut off 8 times including once when finally getting through to speak to somebody and they didn't the basic customer service to call me back when it was them who lost the call???

  • jessminter94 Jess (@jessminter94) reported

    @santanderuk are you having issues with Mastercards today? Not letting my pay for anything...

  • frankec64 Its good to be kind (@frankec64) reported

    @santanderuk one hour on hold on your customer helpline only to be cut off when we got through please how can we contact you to get things sorted

  • ceripughxx Ceri Pugh (@ceripughxx) reported

    @santanderuk are you having security issues today ? Been holding on phone for over an hour! Help please

  • HartshornSophie Sophie hartshorn (@HartshornSophie) reported

    @santanderuk is there an issue with card payments at the moment? I had both my debit and credit card declined (more than sufficient funds available on both), it’s not the retailer as another banks card went through. Been waiting 30 mins on tel to get through

  • jorgextoddx Joanne Todd (@jorgextoddx) reported

    @santanderuk problems after problems with this bank card payments not working again this is a regular thing with this bank it’s happened to me at least 4 times in 6 months so monday my account with u shall be closed full stop it’s embarrassing and im not happy

  • frankec64 Its good to be kind (@frankec64) reported

    @santanderuk one hour on hold on your customer helpline only@to be cut off when got through please how can we contact you to get things sorted