Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Larsen 李可婷
(@katieAL) reported
@SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).
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Joey Mac
(@Keown11Mc) reported
@santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money
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Steve Bradley
(@steve1_9_6_2) reported
Shocking customer service from @santanderuk 15 minutes and waiting to cancel a stolen card. Will we be reimbursed if my account is emptied while you fail to answer ?
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Pauline Luxmoore-Ball
(@PaulineLuxmoore) reported
@santanderuk having an awful experience with you guys - do you ever confirm receipt of an email that you’ve asked to be sent?
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breasonable
(@SailFreeUK) reported
@santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.
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Grammoss #FBPE
(@Gramoss) reported
@santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?
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𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖
(@tooftalf) reported
@santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?
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Switch
(@shoswitch_) reported
@santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working
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Joey Mac
(@Keown11Mc) reported
@santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times
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MALinvo
(@LittleLingvo) reported
@3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.