Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Erlantz
(@erlsaenz) reported
@santanderuk @santanderukhelp offers one the worst service I've seen in my life. By far the worst bank in UK.
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Antlarr
(@Antlaarr) reported
@santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService
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Emily
(@emistar86) reported
@santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!
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Emma Steven
(@emmacatster) reported
@santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.
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h
(@chumpmarketing) reported
@santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!
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JulesABC1075
(@JulesAB1075) reported
@santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account
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Baht'at
(@baht_at) reported
@santanderuk really disappointed and surprised that you don't allow cheques to be paid in by app since so many UK banks now do. Do you have a date for when this service will be available? If not, I may need to move my bank account.
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Rebecca Beaumont
(@becca_beaumont) reported
Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call
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M
(@hairofthehair) reported
@santanderuk @HSBC_UK absolutely terrible service from both banks. A mix up with a balance transfer meant vote banks now have the same debt for me and are charging interest on it. Absolutely pathetic. And both point finger at each other. Good luck trying to get any help on phone.
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Adrian Fitzpatrick
(@AmacgiollaP) reported
@santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?