Santander

Is Santander down in Thurso, Highland, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 04/01/2026 10:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderuk having been on hold for over 10 mins, Nabeeb in Sheffield answered. I told her what my issue was. At that moment someone came to do the door. I asked her to hold on a sec but she just kept asking for my mobile no. I asked to wait a mo as I was calling from contd

  • nmcglen noreen mcglen (@nmcglen) reported

    @LizKershawDJ @santanderuk I had the same problem. If you have a cheque book, you can use one of the slips at the back to pay in a cheque at a post office. I also now have a 20 mile round trip to access a Barclays. It’s ridiculous!

  • JMG745 JMG74 (@JMG745) reported

    Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.

  • PatriciaRudkins Patricia Rudkins 💙 (@PatriciaRudkins) reported

    @LizKershawDJ @santanderuk Post Office can usually help with cheques….

  • frank22946307 frank (@frank22946307) reported

    @kevharrison_ @santanderuk If you have Instagram account you can just search @Trucybercare and send him message he's some Cybersecurity specialist all tech refund recovery it might be of help to you

  • MissEllsBelles Teresas wedding hair (@MissEllsBelles) reported

    Are your cash machines down? @santanderuk tried to withdraw in a branch but machine said "this is an invalid request" I know I have funds &it's my current card last used to withdraw on Tues I just didn't have time to queue for help #santanderuk

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    @Wilfy1874 @santanderuk Not yet you can't with @santanderuk They are "working on it"

  • sadams_s Steve Adams 🇺🇦 😷 💉 💙 🇪🇺 (@sadams_s) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.

  • slleigh7 Samantha Leigh (@slleigh7) reported

    @santanderuk @santanderukhelp yet another epic fail! How are you supposed to speak to someone with an urgent enquiry?? 30 mins holding then cut off twice! Visit your own branch, wait 30 mins to be told, can’t help you need to phone Fraud team. It’s not fraud!

  • RobertF53442725 Robert FLOYD (@RobertF53442725) reported

    @santanderuk What a useless organisation. Trying to open an esaver online, constant error message. Ring for a branch appointment, cant do that I need to go to branch to get a profile, whatever that is and then go back for the appointment. Rubbish customer service