Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 03/20/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Meraki_Tweets Meraki Nutrition (@Meraki_Tweets) reported

    @SquarespaceHelp trying to take a website live with you and @santanderuk are ‘flat out declining’ the payment. Apparently you fail the new UK banking ‘criteria’ 🙄 Can you do something? Please? #globalism #control

  • shanjayox Shan Jay (@shanjayox) reported

    Hey Santander why are you blocking my partners account for nothing when she got a child to feed at home? scabby as **** keeping money that don’t belong to you #***** @santanderuk

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice

  • lunchie Andy Brown (@lunchie) reported

    @santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!

  • titlehxlder sam they/them (@titlehxlder) reported

    @santanderuk i have a problem

  • prairiedune : (@prairiedune) reported

    @santanderuk hi, I have a help to buy isa opened in 2019 with £5. I have never been able to transfer money into it though, what am I doing wrong

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • SusieRamroop Mindset Coach Susie Ramroop - writes on leadership (@SusieRamroop) reported

    @santanderuk can you help? I have been trying to get through via phone and keep getting cut off. I can't use my online account as my query is about an action you took upon account closure. Can I converse by message on here please?

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    I am now at the stage of feeling so low with it all @santanderuk I am my wife’s carer even though Helen is still in Roxburgh house, I’m tired upset and sore all over but here’s the thing she’s my wife and I will put up with my pain to help her maybe you should do the same.

  • LordHuw Sinclair (@LordHuw) reported

    @santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.