Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 02/24/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.

  • K878765257 🌼K~S~W🌼 (@K878765257) reported

    @santanderuk @santanderukhelp need to make an appointment for a branch visit, how do I do that? Via the website?

  • astra973 Alex (@astra973) reported

    the usually super reliable online banking service from @santanderuk has decided to go down just in time for me to pay corporation tax. if it doesn’t go back up today will you guys cover my fine, or pay the cost of a debit card transaction? its c 0.1% of the transaction size.

  • AndrewW42421683 Andrew William Hardy 💙 (@AndrewW42421683) reported

    @santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud

  • EVMRecovery Car Transport UK (@EVMRecovery) reported

    @Bounce_BackLoan @RishiSunak I know this doesn't help, but can I just say my experience with @santanderuk has been painless and smooth. The options are simple, clear and present including the payment holiday. Not helping, but feel that the ones getting it right need a mention 👍

  • TheNo1Waffler Waffler 🥂 (@TheNo1Waffler) reported

    How long does an investigation last for? It’s Been 7 days and you have frozen my mobile banking?! I need to access my funds @santanderuk

  • Pushpas_Kitchen Devesh Patel (@Pushpas_Kitchen) reported

    @santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?

  • permarlings7 Anfield B C Peter (@permarlings7) reported

    @santanderuk Absolute rubbish, I tried to use my Santander credit card yesterday, denied as I apparently need to register a mobile phone with them. They haven't even let me know I need to! Not very good customer care!!!

  • nillypat Nilsha Makwana (@nillypat) reported

    @santanderuk Could you let your customer service guys know that if they advise customers to head to the branch that they should take some ID 'just in case'. A complete waste of a trip (with a baby) only to be told can't deal with me as I didnt bring ID! 😡

  • LaLaLampey Rachel Anne Lampey (@LaLaLampey) reported

    @santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?