Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/11/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mmafan1976 Gerry McCreath (@Mmafan1976) reported

    @santanderuk Service page states card payments are working but debit and credit cards are being declined?

  • snowyherself Devour Snøwy (@snowyherself) reported

    dude i can’t transfer my money from my @santanderuk ISA to my graduate account someone help pls

  • jade484x Jade🚀 (@jade484x) reported

    @santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old

  • r3drocks Claire (@r3drocks) reported

    "indemnity claim", whatever that is. She shut down the direct debit I never set up and raised a complaint. Still no money returned. Call @santanderuk very polite lady, cut me off, then couldn't proceed because there's a password on my account and I've no idea what it is or when

  • whealie Chris Wheal (@whealie) reported

    I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.

  • chirons_prom amu •⁷ (@chirons_prom) reported

    @santanderuk hello and I cannot access my online account at all

  • PLEXINSION PLEXINSION (@PLEXINSION) reported

    @santanderuk I'd like to make a complaint but the chat service is not working. Is there a form I can fill in instead?

  • dabhicj C.J.Dabhi (@dabhicj) reported

    @santanderuk I have been on the phone for over an hour for a simple transaction but no response. Now I am at the branch and they too have the same problem waiting for someone to answer the phone!

  • Bobbybuttons_ Bobby (@Bobbybuttons_) reported

    @santanderuk Awful profile picture

  • Arras_dreams 𝕊𝔸ℝℝ𝔸 (@Arras_dreams) reported

    @santanderuk your iPad app isn’t working again transfer money between accounts says it’s left and it’s not