Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 12/16/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leedbartz Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp

  • DanWils93144319 Dan Wilson (@DanWils93144319) reported

    @santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account

  • LifeinLincs Mark 💚 (@LifeinLincs) reported

    Are @santanderuk the worst bank to talk to if you have an issue? 30+ minutes on hold and waiting…

  • Marie_Ellen64 Marie-Ellen Rowe (@Marie_Ellen64) reported

    @santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help

  • jenvl1620 Jen (@jenvl1620) reported

    @BarclaysUKHelp @santanderuk @HalifaxBank what happens when a customer is too poorly due to terminal cancer can't visit the bank to update their account/transfer they money to family members?

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk I’ve just been informed that there is an issue with card payments, but it should be sorted in a couple of days. DAYS?! How is that acceptable?

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    For them to have known or guessed my pin is impossible, yet @santanderuk refuses to entertain any other explanation. But - it's up to the provider to prove I've been negligent or fraudulent, which they can't. Simply saying my PIN was used does not mean I authorised the purchase

  • HarryHamishGray Harry Gray (@HarryHamishGray) reported

    @peterohir @santanderuk It has become almost impossible to do any basic task in this country

  • sairelbe Fi-sairelbe🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@sairelbe) reported

    @santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash