Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 03/03/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marknlou Mark 💙 (@marknlou) reported

    @santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?

  • RobinU85004427 RobinU (@RobinU85004427) reported

    @santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk thats twice in two months you've blocked access to my accounts. Already waiting in fraud q ten minutes. Get the compensation chequebook out again. It will cost £200 this time.

  • BennyButtonGuru Benny (@BennyButtonGuru) reported

    @MoneySavingExp is it really taking @santanderuk 3 days to open one of their new savings accounts (even for existing customers) …. Instant access… 3 days? #Santander

  • pinkgirldancing Lee-AnneBonnes (@pinkgirldancing) reported

    Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp

  • Groundtravelle1 Groundtraveller (@Groundtravelle1) reported

    @baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.

  • Hamishmczzz Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧 (@Hamishmczzz) reported

    @santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.

  • DennyCrane_007 Denny Crane 007 (@DennyCrane_007) reported

    @CooperativeBank app down again. Twice in as many weeks. Looking forward to accessing my new @santanderuk accounts. Cards already arrived. You've become a joke.

  • k3vmc_invest kevin (@k3vmc_invest) reported

    @santanderuk Another day, another broken promise. I have been waiting a week to get my cash out of your bank. You promised to send me cash within 24 hours, but not I have to get back in your call centre queue, to find restart the whole process. Totally incompetent.

  • Greggella Gregg (@Greggella) reported

    @santanderuk tried twice to apply for your new savings account, once on phone, once on laptop. Kicks you out at the last pages. Must be system issue or they’ve had too much demand? Maybe best to inform customers before filling all those forms in