Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 03/02/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • caitlinosheax Caitlín (@caitlinosheax) reported

    @santanderuk @santanderukhelp this account has stolen my information please help.

  • bild77 Bild77 (@bild77) reported

    @santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk have probably the worst customer service of all. 4 days and still no help and been left hanging…appalling service

  • Miss_McAvoy12 Miss McAvoy (@Miss_McAvoy12) reported

    Cannot thank @santanderuk enough for their help today! Woke up to a substantial amount of money fraudulently taken from my account and the fraud team and the team at the Harrogate branch were so helpful and reassuring. The money’s now been returned- thank you for all your help!

  • mikewellbelove mike wellbelove (@mikewellbelove) reported

    @santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice

  • DianePe23337706 Diane Pearson aka The Duchess (@DianePe23337706) reported

    @santanderuk trying for days to get a new debit card and every time an error message comes up????? Online banking at its best!!

  • timthespark tim paver (@timthespark) reported

    @santanderuk has your app gone down please

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk she's been told it could take 30 days to resolve ,not good enough for an organisation of your size , I'm sure you have teams who can check in 10 mins who transfred her money and what isp it was from , shocking treatment of a elderly customer

  • trdhorseracing trdhorseracing (@trdhorseracing) reported

    @santanderuk online banking, down again. Just not good enough

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded