Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/19/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • R2goBournemouth Raring2goBournemouth (@R2goBournemouth) reported

    Last week my son got scammed by a fake profile on @yubo_app . Today @santanderuk managed to get his money back. 1st class service from Santander. No help from @PayPalUK and I wish social media would do more to verify accounts to stop enabling scammers!

  • nikcoppin Nik Coppin (@nikcoppin) reported

    Had a good chinwag about the Gooners with the bloke behind the counter @santanderuk on London Rd Brighton whilst he processed my new debit card, after he noticed my @Arsenal tshirt. Good service, good man! #Santander #Arsenal

  • Kate_likes_ Kate (@Kate_likes_) reported

    @santanderuk hello, are the technical issues still going on? as ive had problems today

  • veteranracer Ian (@veteranracer) reported

    @santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card

  • JMBTompson JMBThompson (@JMBTompson) reported

    I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?

  • MAT70X Richard M. (@MAT70X) reported

    Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄

  • Grittsa Sarah-Jane Gritt (@Grittsa) reported

    @santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!

  • megfraterx Meg Frater (@megfraterx) reported

    @santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM

  • Fontenesi Fontenesi (@Fontenesi) reported

    Thanks for nothing @santanderuk. Customer over 20 years, will be switching shortly.

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    @santanderuk @santanderukhelp Congrats. You’ve suspended my PoA access to my aged mum and mum in law accounts and because I could only provide details of just one transaction I fail security and need to ring again tomorrow WHEN I STILL WONT KNOW DETAILS OF TXNS.