1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Santander
  6. ❯
  7. Thurso, Scotland
Santander

Santander status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RedMusicCovers
    TeRi (Red Music Covers) (@RedMusicCovers) reported

    @santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t

  • JonthanFielding
    Jonathan Fielding (@JonthanFielding) reported

    So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action

  • timmul01
    timmul (@timmul01) reported

    @santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.

  • shoswitch_
    Switch (@shoswitch_) reported

    @santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working

  • Zoe43285579
    Zoe (@Zoe43285579) reported

    @santanderuk anyone else experiencing problems with mobile banking ?

  • timmul01
    timmul (@timmul01) reported

    @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

  • ukmovienews
    ukmovienews (@ukmovienews) reported

    @santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!

  • KatieHaxby
    Katie Haxby (@KatieHaxby) reported

    @santanderuk any known issues? I used my card fine a few hours ago and now Amazon saying there’s an issue with my bank and they can’t fulfil my order. I’ve checked my account and all@is as it should be.

  • PaulineLuxmoore
    Pauline Luxmoore-Ball (@PaulineLuxmoore) reported

    @santanderuk having an awful experience with you guys - do you ever confirm receipt of an email that you’ve asked to be sent?

  • BennyBongoP3fan
    Benny Bongo (@BennyBongoP3fan) reported

    @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk