Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 12/24/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonpinkney18 Jason pinkney (@Jasonpinkney18) reported

    @santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed

  • kenney69uk kenney (@kenney69uk) reported

    @santanderuk Is this going to be every bank holiday now? My balance actually went up last Saturday only to be taken away on Sunday leaving me in arrears. Go back to Visa, these MasterCard's are terrible

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • kimology2k16 Kimology Sports (@kimology2k16) reported

    @santanderuk WORST BANK. WORST CUSTOMER SERVICE ... OVER AN HOUR OF BEING PASSED FROM PILLAR TO POST!

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!

  • Kastrel Kat Steiner (@Kastrel) reported

    @santanderuk is there a way to report a fraudulent text I received if I don't bank with you? Your website prompted me to phone but the system wanted my account type etc.

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    Again no contact from @santanderuk after they promised to contact me earlier!! @santanderukhelp have no want to help there customers and I shall be going to the papers

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence

  • MufcAristocracy United Aristocracy (@MufcAristocracy) reported

    @santanderuk I’ve gone from have £400 earlier today to now being £400 overdrawn sort this **** out !!

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW