Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (27%)
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Transactions (26%)
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Website (21%)
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Login (18%)
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Transfer (6%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Gupta
(@prateek_4552) reported
@santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!
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Nelse Steve
(@NelsonSteve07) reported
@santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......
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Bob Slott🖤
(@bobslott) reported
Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it
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Nadeem Hussain
(@Nadeemleeds92) reported
@LloydsBank 2 of 3 side because it was counted by two @santanderuk employees as I withdrew from there (next door branch). Either your machine has taken it or your colleague. Is this what you call your customer service? I have heard this happen to people before also.
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Yasin Ibrahim
(@yigames) reported
@santanderukhelp Clearly its this kind of miscommunication between Enact & @santanderuk that issues like this happen. Why hand off the conveyancing to be done by Enact when they can get away with anything? who is governing them? Why have Enact represent Santander when they can't help? @TheFCA
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Steve Ives
(@SteveDPIves) reported
@santanderuk Hi there. If I pay a check drawn on another bank into my Santander account, when should I get the money? Do you clear checks using cheque imaging? I thought it was by midnight the next working day plus 1 more day as I paid it in at the Post Office.
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Graham Curry
(@Lancsamb) reported
@santanderuk you make promises then as usual let your customers down, you complaints team are useless and full of hot air I am sorry to say.
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Alex Williams
(@AlexChanceWill) reported
Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.
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Graham Curry
(@Lancsamb) reported
@santanderuk terrible service and no one cars promised to send my wife flowers today as an apology for your huge **** up but your right nothing arrived !!
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Gaby Lascelles
(@GabyLascelles) reported
@santanderuk block my account for no reason, tell me to ring help desk and don't bloody answer! And shut their branches at daft o'clock! How am I actually meant to get my account unblocked?!