Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 03/11/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions

  • ShortcakeBrown DDC (@ShortcakeBrown) reported

    @santanderuk Is there an update?my cards still not working and no luck in branch it’s been almost a week

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I cannot believe they support such an awful bank thought they had more sense than that. Since they have supported them I havent watched anything they do xxx

  • rujhansaxena Rujhan Saxena (@rujhansaxena) reported

    @santanderuk i’ve been trying to call the help centre for 30minutes. Because i’m having trouble logging into my online account and The chat service is of no help too. Why is the helpline service so slow. I’ve been wasting my time just to speak to someone about my money!!

  • _jacobFinley_ (@_jacobFinley_) reported

    I was informed on Friday that the switch over from my previous bank had been successful, to now be without access to money online, my pay bouncing back to my employer, with rent and other direct debits due to come out tomorrow, simply not good enough. @santanderuk

  • Jack20515045 Jack (@Jack20515045) reported

    @santanderuk My card has not been working for 6 days. Now it says on my online account I have no debit cards associated with my account. So I cant even order a new one. What is going on?

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk That is disgusting I was lucky with my 2nd assessor he was really nice the 1st one didnt listen to a word I said and just put fake answers to questions down lol xxx

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • elisa009uk Elisa Jane Taylor (@elisa009uk) reported

    Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch

  • _jacobFinley_ (@_jacobFinley_) reported

    @santanderukhelp Although I've been told it is under review and unable to accept or send money, my wage has entered the account but I am not allowed to access it? This is simply no good enough, no access to my own money and given no reason why this is the case. Awful customer service @santanderuk