Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Knowles
(@designs22u) reported
@santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.
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Aaron Bowater
(@AaronBowater) reported
Every single week, without fail, there is an issue with @TfL @santanderuk cycle hire app. Can I please have a key for my annual membership or fix the bloody app?!
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shajeda ahmed
(@shajeda1) reported
@santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!
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mark smith
(@miff09) reported
@santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.
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Dave T-W
(@davoloid) reported
@TfL the @santanderuk Cycle hire system is borked at the moment. Wouldn't release bikes the other day to my key, login system struggling this morning and indicated I'd been charged anyway. Today took 2 goes to unlock both times. Now website just showing internal server errors.
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻
(@IVFBabyOnBoard) reported
Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?
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Joshua Robinson
(@Joshyyy2014) reported
@PhysicianofWho my poor friend has been waiting to speak to someone from @santanderuk for 5 hours with no human contact just to ask a mortgage question. Terrible service and chat option doesn’t work.
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Malcolm McNeill
(@marmcneill) reported
@santanderuk over 30mins on the phone queuing to get my account unlocked. Not a great way to treat a new customer!
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! Bollards 》
(@BenDBollard) reported
Found a phone & bankcard today, now thankfully reunited with its owner. Disgraceful customer service from @santanderuk who were totally unhelpful & could only advise me to drive 30+ miles to a branch to hand it in...after getting advice from a manager! Glad I dont bank with them
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Truth Hurts
(@onlyspkthetruth) reported
@santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?