Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 02/26/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Seriously awful. Get liz's office on to it in the morning I'd say! Pile the pressure on.

  • MfanwyEvans myfanwy evans - politically homeless (@MfanwyEvans) reported

    @TCymreig @santanderuk Really? That's despicable. It's probaby about money laundering, which is not your problem! I would close my account too.

  • TCymreig Niki (@TCymreig) reported

    If anyone banks with them, please close your account with these horrible excuses for human beings. More than happy to take your money, but playing nuisance games now! I will be closing down my account first thing upon my return! Go to absolute hell, @santanderuk

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I honestly feel so terrible having to ask Liz again. She has been phenomenal throughout this since the day it began. Been on the phone holding from my friend’s phone who walked over middle of the night to help me make this call. Going on for over 4 hours so far!

  • BabanCat1 Cat - la mamma del gatto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇹 (@BabanCat1) reported

    @TCymreig @santanderuk They were absolutely awful with my mother. She was over 100, deaf and couldn’t understand them over the phone. They wouldn’t accept that we had power of attorney and refused to talk to us. They were taking double rent out her account and we just couldn’t get them to sort it.

  • Fly_Highley James Green (@Fly_Highley) reported

    @santanderuk I’m trying to close my account and withdraw the funds, I can’t do so using the website and the telephone number 09001241234 won’t work, can someone please contact me to sort this out. Many thanks

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?

  • micheroni mishy-g (@micheroni) reported

    So very frustrating I’ve been trying to speak to someone @santanderuk for 1 hour now 😫 The transaction can’t be completed online or in branch so this is my only option! Really poor service!

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk @Baddiel @Talkyap would be great if they could make a success of personal banking and customer care prior to such big spends...... sitting in all morning awaiting a call from complaints isn't my ideal way of spending a Saturday.