Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Routledge
(@RayRoutledge) reported
@santanderuk Its a blessing in disguise as out of 6 different banks i have used, your website is the least useful. So just called, after 3 minutes of your IVA talking rubbish, it asks if i want to setup voice confirmation, i press for no, now prompted to record a voice confirmation!
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David Stone
(@stonedg44) reported
@santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.
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Vicky Hughes
(@VickyHu87932327) reported
@santanderuk Come on @santanderuk I need access to MY Account I can’t use my card at the shop online nothing give us a time frame!
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Yvonne Craig
(@vonniec79) reported
@santanderuk Sort this crap out. I’ve got two disabled children that I have to pay for one I have to get to school in a taxi everyday you’ve made bloody impossible today. She’s had to get the bus and you’ve triggered her anxiety. Thanks a lot!
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Alan Barlow
(@howdoyadothis) reported
@santanderuk The update is saying cash machines are available.. this is rubbish.. I can't even access my balance via a cash machine.
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Steve Tait
(@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?
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Stuart Misseldine
(@missels) reported
@santanderuk Anyone else sick to death of the rubbish customer service? This is the 5th time in a month Ive made an international payment and each time after entering my OTP my account is bloocked - in order to unblock you have to ring - Great - but no one answers -36 mins now
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Nicole Smith🦋
(@nicolesmithy97) reported
@santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it
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Leroastbeef
(@Leroastbeef1) reported
Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?
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Michael Ollerenshaw
(@MichaelOlleren3) reported
@santanderuk Why are you constantly having issues ,any chance of a truthful answer.