Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel 🏴🇬🇧🇳🇬
(@devvito93) reported
Yo @Nationwide sort you sh*t out. Me and millions of other Nationwide customers haven't gotten our salary yet because your system is down. Good thing my other jobs pay is on my @santanderuk. Fix up. #Nationwide #NationwideDown
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jayne Robinson
(@JayneKitsch) reported
@santanderuk your customer journey online and on mobile is a mess. Just need to speak to a real person and it's like a digital gauntlet of bots and too many different types of passwords to remember. Can't believe I'm gonna have to go into a branch for such a simple request.
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John Woz MBA
(@JWozniak16) reported
Is there any wonder why people are leaving traditional banks such as .@santanderuk - archaic web portals and terrible customer services. Can’t wait to close my account this week. Get with the times or risk losing more customers.
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ToonTone100
(@Toontone100) reported
@santanderuk You HAVE to be better than that ! The responses just received during a phone call regarding a failed transaction (at your end !) …. Put your customer setvices right man ! 🙄
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Duncan Hall
(@Duncyano) reported
@MartinSLewis The auto messages are like a maze to get to speak to a human, options after options which more often than not end up with a message to look for the answer on the website @santanderuk @santanderukhelp are the worst it’s nigh on impossible to speak to anyone
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Daniel 🏴🇬🇧🇳🇬
(@devvito93) reported
This is the exact reason why I put my main job's pay onto my @santanderuk and my side jobs pay onto my @Nationwide because this isn't the 1st or 2nd time I or millions are experiencing this same issue with Nationwide. Absolute joke. Sort it out !!! #Nationwide #NationwideDown
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Ben West
(@MrB_West) reported
@santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!
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Harrington4510
(@harrington4510) reported
@santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Absolutely disgusting telephone banking customer service. Have been holding on to speak to a human being for 30 MINUTES!