Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkgirldancing Lee-AnneBonnes (@pinkgirldancing) reported

    Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp

  • sue_kent Sue Kent (@sue_kent) reported

    @santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.

  • marknlou Mark 💙 (@marknlou) reported

    @santanderuk please can you tell me why my bank switch is taking so long? I’ve been on hold for ages to your customer services “helpline” and been cut off, twice.

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi. I am NOT wanting to go paper free, but cannot change the setting on online banking. The toggle won’t slide over! Can someone help please?

  • Hamishmczzz Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧 (@Hamishmczzz) reported

    @santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.

  • el3ctroma Kai (@el3ctroma) reported

    @santanderuk Hi, I tried to open an account with you and was asked to snail mail in physical photocopies of my identity documents. I may yet become a customer if you at some point decide to enter the 21st century, but bye for now.

  • Catford_Cat Puddy Tat 🐱 🐈‍⬛ (@Catford_Cat) reported

    scam / phishing e-mails around at the moment that look as if they are from @santanderuk quite convincing, includes full name and postcode. 'click here' link goes to site registered in bangkok. think i had account with abbey national in the 80s but nothing since. reported.

  • scarletpimpnell HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported

    @trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES

  • DennyCrane_007 Denny Crane 007 (@DennyCrane_007) reported

    @CooperativeBank app down again. Twice in as many weeks. Looking forward to accessing my new @santanderuk accounts. Cards already arrived. You've become a joke.

  • GeorgieKent9 Georgie Kent (@GeorgieKent9) reported

    Beyond disgusted with how @santanderuk are treating the students who bank with them in this time of uncertainty - you lost a faithful customer today & you also plunged her into money troubles up to her ears.