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Santander

Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BK3vin
    Basilius Kevin .V🌈 (@BK3vin) reported

    @ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • BK3vin
    Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • ZoeBarnard11
    Zoe Barnard (@ZoeBarnard11) reported

    @santanderuk can you explain to me why an unauthorised payment came out of my account Saturday preventing me from getting to work and earning £180 then when I call 2 seek help you claim its not your responsibility and then block my card without telling me no compo 4 lost earnings

  • ascrembalem
    Ascrembalem (@ascrembalem) reported

    @santanderuk why haven’t you updated your own service status page online? Continues to show web and app banking unaffected by the current outage

  • CutlerTanhurst
    Suziesuze (@CutlerTanhurst) reported

    @santanderuk is the mobile banking app ok? I can’t seem to log in? Thanks.

  • MorgWayne316
    Wayne Morgan (@MorgWayne316) reported

    @jen_35 @santanderuk Yeah, I’ve can’t seem to log in atm, on the app or website

  • IanMiddletonX
    Ian Middleton 🇺🇦 🍃💚🍃 (@IanMiddletonX) reported

    More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!

  • lilsammy111
    sam (@lilsammy111) reported

    @santanderuk I'm sure you will block me or not even bother replying. You are the worst organisation I have ever dealt with. I am going to contact the press about this. This is not over yet.

  • jen_35
    Jen B (@jen_35) reported

    @santanderuk anyone else having problems with the app today? #banking #Santander

  • DNorowzian
    Darius Norowzian (@DNorowzian) reported

    @santanderuk You have blocked me out of my account with no ability to access my money for 3 weeks. This is not just unacceptable, your actions have cost me substantial fines due to lack of access to my money. Is this how you treat all your customers, or just me?