Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 12/28/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bluepuffinmedia Bone Music (@bluepuffinmedia) reported

    @santanderuk hello I'm trying to make a payment from your app and keep getting 'oops something went wrong' Is it down for maintenance? If so, when's it scheduled to be back up?

  • hairyj1000 James Herbert (@hairyj1000) reported

    @santanderuk is your Chat With Us service down?

  • paul_law24 Paul (@paul_law24) reported

    @santanderukhelp No I haven’t. @santanderuk clearly use automated systems to evaluate & review mortgage offers. I could have understood it if the problem was real and/or not corrected within days - all for £6. The LTV was also low so your mechanism to evaluation of risk comical.

  • DontSignUp5 Ratiohead (@DontSignUp5) reported

    @LozzaFox @santanderuk @santanderukhelp Their current policy is to turn down mortgage applications from people who have received government support in the last 3 months. Even people that bank with them – as I found out.

  • AnyiaShola shola Anyia (@AnyiaShola) reported

    @santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Disgusting!!! Did you get it back!? I've had 4 accounts WIPED! funny thing is @santanderuk allowed the scammer to do around 80 transactions!! And didn't even flag it!!? Awful!!!

  • veroferrex10 Tracey McTurtleface (@veroferrex10) reported

    @santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • Den29405855 Den (@Den29405855) reported

    @BarrySheerman @santanderuk And you will do exactly what to help applicants in Huddersfield ? Nothing as usual other than write a letter....Silly man.