Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/13/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lily_sausage Lily Sausage 🇬🇧 (@lily_sausage) reported

    @SwintonGroup 35 minutes and still waiting to renew policy are you trying to beat @santanderuk crap service

  • lissijean Melissa Perri (@lissijean) reported

    My friend tried to transfer money from the @santanderuk to US today and they wouldn’t let it go through. On the phone for 2 hours and still didn’t work. If you can’t access your money from a bank what worth is it?

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • iremonger Mark Iremonger (@iremonger) reported

    Spent an hour on hold and caught in customer service loops with @santanderuk today because of their dumb mobile security rules. I found @AskNationwide current account switching service a more efficient way to solve my problem.

  • joaolourfonseca LorenzoFonseca (@joaolourfonseca) reported

    @santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!

  • IBerinstain Ignacio Berinstain (@IBerinstain) reported

    @santanderuk instead of jumping on the ukraine band wagon why dont you sort out your customer service for UK customers.. the phone line cut out as soon as I got through and started speaking after waiting 40 minutes. DISGUSTING

  • CarlDNTA DNTA (@CarlDNTA) reported

    @RevolutApp "please ask family to help you". This is beyond disgusting. So again people steer very clear of #revolut and bank with someone like @santanderuk or a regular bank, not one of these fake internet banks.

  • Prime_number82 Ian prime (@Prime_number82) reported

    Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles

  • Ritchie_2112 Ritchie (@Ritchie_2112) reported

    @santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.

  • WYeates Will Yeates (@WYeates) reported

    Trying to get to work but @TFL @santanderuk cycles have 1. blocked my account without any warning, 2. won't let me log in to fix it, and 3. can't take a new card on the phone due to a bug. They also 4. Can't call me back to fix it when it is fixed....