Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/18/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elliecjohnson Ellie Johnson Shaw (@elliecjohnson) reported

    @santanderuk I’ve been on hold with the lost and stolen cards line for over 25 minutes trying to cancel my card. While I wait, I’m watching transactions coming out of my account somewhere along Bond Street. I’m in Wales. The function on the app to cancel the card isn’t working.

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer

  • emps49 Julian Richardson (@emps49) reported

    @santanderuk Problem today in Aldi unable to use contactless or manual input. Aldi cashier stated that this had been a problem for Santander cards today. Any idea why? Sufficient funds in account.

  • Laurence_Page Laurence Andrew Page (@Laurence_Page) reported

    @santanderuk everytime I try to call about the fact a new debit card hasn't arrived, it puts me on hold then hangs up on me :( ... I've tried twice and once I get to a certain point it just hangs up... Please help! I have no card! :O

  • SophieHynd Star Jasmine (@SophieHynd) reported

    @santanderuk @EMpoweriB @YahooFinance How are you going to rectify this negligence of your long-term vulnerable customer???

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 @santanderuk Thanks for your help. I don't think it's going to be a quick fix. I don't know how these people sleep at night. They knew my circumstances with my work and my children and still sold me an unroadworthy car.

  • robbieboshell Robbie Boshell (@robbieboshell) reported

    Hi @santanderuk @santanderukhelp why is it that since November 2020 anytime I try to make a @Wise transfer you hold it for upto a week ON EVERY SINGLE ONE before November 2020 no issues I am now late for bills and subscriptions every month now. Please don’t say security checks

  • KirstyBellfield Kirsty Bellfield (@KirstyBellfield) reported

    Trying to log into my @santanderuk online banking but it’s ALWAYS DOWN!

  • DSkids Darren Skidmore Photography (@DSkids) reported

    @santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??

  • kelly_hirst1990 Kelly Collett (@kelly_hirst1990) reported

    @santanderuk contactless payments not working again.. what a joke this bank is...