Is Santander down in Thurso, Highland, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tanie S
(@tanie_madeleine) reported
@santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!
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Jacki Jam
(@Jacki_Jam) reported
As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify
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Gill Humes
(@littlechickpea1) reported
@caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Sheenie
(@sheenieshaikh) reported
I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.
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Fairworld
(@jaipeva3) reported
@santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.
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₲Ʉ₦₦₳Ɽ
(@gerful_G) reported
@santanderuk disgraceful service is an understatement
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Dean
(@DeanCharlson) reported
@MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?
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K B
(@K___Barnett) reported
@santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?
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Karyn Reidy
(@KarynReidy) reported
Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.