Is Santander down in Thurso, Highland, Scotland?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thurso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (49%)
-
Website (23%)
-
Login (13%)
-
Transactions (11%)
-
Withdrawals (2%)
-
Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Ali W
(@Alijaney) reported
Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.
-
AndyBooth
(@tumbledown93) reported
@santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call
-
Suz McCarthy
(@SuzMcCarthy2) reported
And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.
-
Thomas Fairley
(@ThomasFairley10) reported
@santanderuk is there a problem with the mobile website? Each time I try and access a page it just gets me to log in again and again…
-
enomis
(@enomiseleda) reported
@santanderuk why isn’t your online banking app working
-
B
(@jakkimagee) reported
@santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help
-
Sarupa Shah
(@sarupashah) reported
@santanderuk that is your standard fallback position for a disgraceful customer service - years later and it is still not fit for customers... and inane tweet replies to make out you 'care' ... improve - how hard is it to answer phones and be efficient in banking - you are a bank...no?
-
GL ⭐⭐
(@LamboNumbr5) reported
@AmexUK @santanderuk .... sort your **** out.... Amex you have now requested 4x money from my card but claim to have only done it once. Santander are saying the opposite but can't do anything about it. Meanwhile I am left with no money in my bank and charges. #worstbank
-
adrian.junk@btinternet.com
(@adrianjunkbtin1) reported
@santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.
-
Charlotte Slocombe
(@charlieslocs78) reported
@santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers