Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 03/23/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported

    @santanderuk 43 my previous message, it says “the server is not responding”

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp Well it's now over 2 weeks since my card was blocked causing inconvenience and embarrassment & still no contact from @santanderuk nor no paperwork to sign (new card received). Appalling service. Please escalate, again.

  • DavidGB3000 David (@DavidGB3000) reported

    @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.

  • kdwares Karen Wares 💙 (@kdwares) reported

    @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

  • peak_moss Moss Peak (@peak_moss) reported

    @santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬

  • juliebraine1 julie braine (@juliebraine1) reported

    @BrianCol2021 @santanderuk Having the same problem

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

  • staffilad Gee 💪🏼 (@staffilad) reported

    @TakeFive @santanderuk Would be nice if you'd fix your online banking so I can check it

  • BrianCol2021 Brian (@BrianCol2021) reported

    @santanderuk is the mobile app down? My family and I cannot get it to load on our phones