Is Santander down in Thurso, Highland, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (51%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (10%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• borris woodcock (@BorrisWoodcock) reported 5 minutes ago

  @santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles

• Philip Adams (@philipgadams) reported 6 minutes ago

  @santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct

• Matthew Barber (@Barbsms78) reported 8 minutes ago

  @santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!

• mette baillie (@freja_fashion) reported 9 minutes ago

  Morning! @santanderuk My customer is trying to pay my Santander account via bacs she is getting warnings the account is not recognised. I checked all the details which seems right. Why would this happen? How can I resolve?

• the real G (@MeesterWormwood) reported 9 minutes ago

  To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.

• Katrina Rose Watson (@Katrina_Watson) reported 10 minutes ago

  @santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp

• selina (@ZeroToCook) reported 17 minutes ago

  Absolutely TERRIBLE service from @santanderuk Tried to make a large payment via the app. Blocked my account and their helpline doesn't open till 8am. Been trying to contact them for the last 30mins and they won't answer the phone. USELESS - will close account asap

• Dirk Hicklin💙 (@Hicklinator) reported 18 minutes ago

  @santanderuk Many thanks for closing my local branch in Ashby-De-La-Zouch and then I find my alternate in Swadlincote has been temporarily closed without getting notice, how am I suppose to get service? So poor!!! Will you pay expenses and loss of work??

• Shosh (@Shoshannalouis) reported 19 minutes ago

  @santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.

• Jayne Bradley (@swallowsbird) reported 24 minutes ago

  @santanderuk YOU ARE A USELESS BANK! Have tried phone, email, chat and email to resolve my problem for last 3 days! No effing resolution!!!!!