Santander

Is Santander down in Thurso, Highland, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thurso, Highland, Scotland 01/23/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hache900 Hache (@hache900) reported

    @santanderuk hello. I opened a savings account, I got the number and sort code but I cannot access it online. You sent an email asking for some documents, which I sent already, I never heard back. I'm a bit concerned about putting money in when I can't access it. Can you help?

  • AJ_Brenes Alejandro Brenes (@AJ_Brenes) reported

    @santanderuk @santanderukhelp 3 weeks+ since all documentation was sent to open an account and still nothing. 1hour+ on the phone for someone to say, you are having problems with the accounts and to just wait. I had thought of moving my account with you, now I'm not sure sure.

  • Mhizta_Jayy flimcy (@Mhizta_Jayy) reported

    @Tamchlo @santanderuk It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 9yrs, I'm just glad I got it back with the help of @Malcomm_55 You should reach out to him via twitter

  • dan_h_48 Dan ❤️‍🔥🔶️ (@dan_h_48) reported

    Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.

  • PhilipBennettDE Philip Bennett (@PhilipBennettDE) reported

    @santanderuk got a replacement credit card confirmed on the website go to use it and payment declined.

  • Ellwebb32 Ell w (@Ellwebb32) reported

    @santanderuk my son has a gov trust fund with you guys. The account is linked to a really old address. The current occupiers have sent me pics of a letter they have opened for him. Stating he can access to his funds. How do we go about it please?! Hes now 18.

  • silvajacqueline Jacqueline Silva (@silvajacqueline) reported

    @santanderuk is taking 10 days to decide if trey will “grant me” access to my own money. I won’t be able to pay my rent because Santander does not allow to access my account. Great security policy!!!

  • miss_AMEENARH miss (@miss_AMEENARH) reported

    @Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • Tamchlo Jodie whitehead (@Tamchlo) reported

    @santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡