Is Santander down in Thatcham, West Berkshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (38%)
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Website (31%)
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Transactions (13%)
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Mobile App (10%)
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Transfer (7%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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For Me & For You
(@FMFYTweet) reported
@santanderukhelp Actually, I take that thanks back. We're now into our 4th hour on hold. Payments to the carers ergo look after our father are now delayed. The service from @santanderuk is appalling. Are customers supposed to hold indefinitely?
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Zoe Austin
(@SlaterzAustin) reported
WTF @santanderuk @santanderukhelp I set up a new payee - u call me, leave me on hold for over 30 mins, block my internet banking then say there are no advisors available to speak to me #fuming #awful #Useless
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crystaltips
(@gypsyseye) reported
@davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡
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Oscar Quiroz
(@OscarQuirozLdn) reported
@santanderuk your customer service is shocking. On hold for 40 minutes (so far) when there’s suspicious activity on my account and still no resolution #badcustomerservice hell yeah I’m channeling my inner #karen
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Eddy Ventolera
(@atm0spheric) reported
@actionfrauduk @alibaba_cloud @santanderuk Thanks for responding. Reporting spam to Google or O2 is easy, but reporting it to 7726 is not. Do you know why? After several tries it has now gone. Any chance your IT provider could try replicating my experience then fix it?
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Deborahw704@gmail.com
(@deborahw704) reported
@santanderuk I've just noticed on my mobile app that a purchase I made yesterday at a supermarket has come out of my account twice - I've checked my receipt and I was charged for and paid the right amount but now on my transactions its a duplicate amount gone out!! Please help!
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John Clark
(@JohnCla66342981) reported
@santanderuk losing a Ukrainian refugees documents and cancelling a bank account application form! Take a bow on the worst customer service… #customerservice #complaints #homesforukraine
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Dylan
(@dylantaylor84) reported
@santanderuk so as a business account holder for many years, How does one open up a secondary account for the same business to use as a savings account, because on your website it’s impossible to open this type of account
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𝕭𝖚𝖗𝖓𝖎𝖓𝖌 𝕮𝖎𝖙𝖆𝖉𝖊𝖑
(@Queen_Of_Tea_87) reported
@santanderuk can't get through to anyone about text messages I have received today. Phone service says "an internal error has occurred please try calling back later" and online chat says "there are no agents available". Whats going on? should I be worried about my money?
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?