Santander

Is Santander down in Thatcham, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thatcham, West Berkshire, England 12/14/2024 15:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shaanp8 MoneyTalks (@shaanp8) reported

    Avoid these crooks @santanderuk they will freeze your money even after youve passed their secuirty several times. Their own staff cant fix an issue and say they dont know what the problem is. 3 days frozen my money!! Move to another bank people scary to think they can do this

  • RobertBooth Alan Robert Booth (@RobertBooth) reported

    @santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible

  • misswoo64 marilyn polden (@misswoo64) reported

    @santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • MAComms Mark Andrews (@MAComms) reported

    @santanderuk trying to apply for a job via your careers page. The website doesn’t appear to be working correctly.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • shaanp8 MoneyTalks (@shaanp8) reported

    Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.

  • TomBoylesID Tom Boyles (@TomBoylesID) reported

    @santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please